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Brock Taylor reviews

★★★★★ Excellent

635 reviews across 2 platforms

2-4 East Street, Horsham RH12 1HL

Brock Taylor's Horsham office at 2-4 East Street is rated 4.8 out of 5 across 635 reviews on two platforms, including 634 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.8 / 5

634

Reviews on Google

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

Trusted Agent 2026 results for Brock Taylor. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Horsham office, from every platform, shown as written. First names only.

5/5

Google

We used Brock Taylor’s letting team to help us rent a house in Horsham and we were genuinely delighted with their end-to-end service. From Lucy showing us the property and answering every question to Kate, Simon and Thomas in the office addressing any issues (mostly minor) swiftly and professionally. We would highly recommend them to a landlord or prospective tenant. Great service, great results.

Ron · 9 March 2026

Agent replied · 7 May 2026

Hi Ron, Thank you very much for your kind review, we’re so pleased to hear you were delighted with the service from our lettings team. It’s great to know that Lucy, along with Kate, Simon and Thomas, were able to support you throughout and ensure everything ran smoothly from start to finish. Providing a responsive and professional service is something we pride ourselves on, so your feedback is really appreciated. Thank you as well for your recommendation, it means a lot to the team. We hope you’re very happy in your new home, and if we can assist you again in the future, please don’t hesitate to get in touch. Best wishes, The Brock Taylor Team

5/5

Google

Brock and Taylor to be honest is the best agency I have ever experienced with. Simon Jervis and Kate Ellery I should mention their names because they are real gems because they are really good at maintaining their relationship with the tenants. Solve all the issues without any delay. Communicate very effectively and clearly. I would absolutely recommend Brock Taylor to anyone I know.

Akhil · 9 March 2026

Agent replied · 8 May 2026

Hi Akhil, Thank you so much for your fantastic review, it really means a lot to all of us. We’re especially pleased to hear how positive your experience has been with Simon and Kate. They both take great pride in building strong relationships and ensuring everything is dealt with promptly and clearly, so your comments will mean a great deal to them. It’s great to know you felt so well looked after, and we truly appreciate your recommendation. If we can assist you with anything further, please don’t hesitate to get in touch. Best wishes, The Brock Taylor Team

5/5

Google

Alex Cooper was a professional agent, attentive, well dressed and informative. He appeared to be experienced in his capacity and it was a pleasure to deal with him. His actions resulted in a successful letting.

John · 13 September 2025

Agent replied

Thank you for taking the time to provide Brock Taylor with a 5 star review! Naturally, Alex was delighted to hear such positive feedback and we too were very happy to have helped to let the property so quickly. A big thank you from Peter, Alex & the whole team at Brock Taylor.

5/5

Google

lucy was so helpful when i was looking for a house. she took me to hugh g rection lane and i found the perfect semi-detached house for me to rent. kate was also helpful, constantly asking for my input and if this was okay an amazing place overall i highly recommend it

Angry · 27 May 2026

Agent replied · 22 May 2026

Thank you!

5/5

Google

Thank you Lucy and to your incredible team in Simon, Kate and Thom. From beginning to end of tenancy nothing but professional! We would strongly recommend Brock Taylor as your next estate agent!

Elmien · 13 September 2025

Agent replied · 27 September 2025

Hi Elmien, Thank you so much for your wonderful 5-star review! We’re so pleased to hear … More

5/5

Google

Ollie and the team at Brock Taylor have certainly gone the extra mile and made all the difference to our purchase. He has been reliable and very helpful and managed to steer us through some challenging situations.He definitely deserves a special mention.

Caroline · 22 May 2025

Agent replied · 26 July 2024

Thank you for sharing your positive feedback. We are glad to hear that Ollie and the team were able to make a difference in your purchase and provide reliable and helpful service. We appreciate your kind words and look forward to assisting you in the future.

5/5

Google

Peter and the team were great. My house had been hard to sell but their brilliant photos and marketing made a big difference and a sale was agreed. Thanks guys.

Henry · 27 September 2025

Agent replied · 22 May 2026

Thank you, Henry, for your kind review. We’re really pleased we could help secure a sale after your property had proved a challenge, and that you were happy with the photos and marketing. It was a pleasure working with you, thanks again … More

5/5

Google

Angel at Brock Taylor was a real star, great communication and worked really hard to push through our purchase so we could make the all important start of school term. Thank you!

Daniel · 20 September 2026

Agent replied · 22 September 2026

Dear Daniel - Thank you for your lovely review! We’re delighted Angel could help keep your purchase moving in time for the start of the school term. We’ll make sure she sees your kind words. Wishing you all the best in your new home! The Brock Taylor team

5/5

Google

We dealt with Amy in relation to a rental property and she was fantastic. Always available to answer questions and help and went out of her way to arrange a short notice viewing (or two!). Would definitely recommend Brock Taylor.

Danny · 22 May 2025

Agent replied · 9 January 2025

Dear Danny, Thank you for taking the time to share your experience! We’re so pleased to hear … More

4/5

Google

An estate agent who thinks outside the box to get sales, fully recommend Peter, Lucy and the team.

Mark · 20 August 2026

5/5

Google

Brock Taylor provided an excellent service from the initial viewing to helping with maintenance issues in our rental. The communication from the team has always been helpful and prompt. From a tenant's point of view, renting a property from Brock Taylor has been a reassuring, smooth and secure experience - especially in this competitive market.

Smita · 9 March 2026

Agent replied · 20 March 2026

Hi Smita, Thank you so much for your thoughtful review, we really appreciate you taking the time to share your experience. We’re delighted to hear that you’ve found the whole process, from viewing through to ongoing maintenance support, smooth and reassuring. Clear, prompt communication and proactive support are really important to us, so it’s wonderful to know that’s been your experience. We understand how competitive the rental market can feel, so it means a lot to hear that you’ve felt secure and well looked after. Please don’t hesitate to get in touch if there’s ever anything we can help with. Best wishes, The Brock Taylor Team

5/5

Google

Really easy to deal with, from an initial quick viewing of the property, to sorting the deal quickly. The best experience we have had with an estate agent.

Mark · 7 September 2026

Agent replied · 8 September 2026

Thank you, Mark! It’s lovely to hear this was your best experience with an estate agent. We’re delighted everything went smoothly, from the initial viewing to getting the deal sorted. It was a pleasure helping you!

5/5

Google

We have been tenants with Brock Taylor for around 10 years, and the service provided has consistently been above and beyond. All of the team have been fantastic, who deliver with a friendly, approachable, efficient and co-operative approach every time. Thankyou to all at the Property Maintenance team for all that you do!

Wendy · 9 March 2026

Agent replied · 20 March 2026

Thank you so much, Wendy, for your kind words and for taking the time to leave us such a thoughtful review. It really means a great deal to us to have supported you for around 10 years, and we’re delighted to hear that the service you’ve received has consistently met your expectations. Your feedback about our Property Maintenance team will be shared with them, they’ll be thrilled to know their friendly, efficient and cooperative approach is appreciated. Thank you again for your continued trust and support. Kind regards, The Brock Taylor Team

5/5

Google

Ollie and Angel both helped us on our home purchase. They were always quick to respond, liaise with sellers, and keep things moving along. Would heavily recommend them, safe hands for your next purchase/sale.

Ethan · 23 July 2026

Agent replied · 2 September 2026

Thank you for the excellent review and recommendation, Ethan. We’re delighted that Ollie and Angel kept you updated, liaised effectively with the sellers and helped move your purchase forward. They’ll both be very pleased to hear that you felt in such safe hands. We wish you every happiness in your new home!

5/5

Google

Great service from start to finish. The team was friendly, easy to talk to, and made everything very straightforward. They helped me with everything I needed, and I felt well looked after. Highly recommended.

Anju · 1 July 2026

Agent replied · 15 July 2026

Thank you so much for your lovely review, Anju. We're delighted to hear that you found the team friendly, approachable and supportive throughout your move. Making the process as straightforward and stress-free as possible is always our aim, so it's wonderful to know you felt well looked after from start to finish. Thank you for your kind recommendation and for choosing Brock Taylor. We wish you every happiness in your new home and all the very best for the future. Best wishes, The Brock Taylor Team

5/5

Google

Liam was enthusiastic, efficient and very knowledgeable. Excellent first meeting set the professional tone. Liam was straight with us which we appreciated but also listened to our ideas. Would highly recommend.

Dave · 22 May 2025

Agent replied · 25 December 2024

Dear Dave, Thank you for your fantastic review! We’re so pleased to hear that Liam’s … More

4/5

Google

We have had a very troubling sale of our flat from start to finish but can't thank Sarah Weale enough for her efforts in helping us push through it all.

Stefan · 22 May 2025

Agent replied · 22 May 2026

"Thank you for your kind words. We're sorry to hear that your sale was challenging, but we're delighted that Sarah was able to support you throughout the process. She is a valued member of our team, and we will be sure to pass on your appreciation. Wishing you all the best in your new home!"

5/5

Google

Recently I shown two properties by the Viewing Agent Lisa Brindley. Lisa was very professional and answered most questions clearly. Lisa is most certainly an excellent representative of Brock Taylor

Sonoflincs · 22 May 2025

Agent replied · 22 May 2026

Hi, Thank you for your kind 5-star review! We’re delighted to hear that Lisa made such a great impression during your property viewings. Her professionalism and … More

5/5

Google

I would like to personally thank Liam for all his hard work when we purchased our flat. He was professional, polite and knowledgeable. He answered all of our questions and we felt very much at ease with the whole process. After this experience I would recommend and only ever use Brock Taylor in the future.

Alice · 22 May 2024

Agent replied · 30 December 2023

Thank you, Alice, for your kind words and for choosing Brock Taylor Estate Agents. We're thrilled to hear that Liam provided you with a professional and knowledgeable service throughout the purchase of your flat. We appreciate your recommendation and look forward to assisting you in the future.

3/5

Google

My new favourite thing is watching all the properties you label “offers over” getting reduced one by one. It’s a buyers market.

James · 9 September 2026

Agent replied · 22 September 2026

Hi James, thanks for sharing your thoughts. Asking prices can change as the market moves and sellers review the interest in their property. We aim to give buyers clear, up-to-date information on every home we market. If there’s a property you’re interested in, our team would be happy to discuss it with you. The Brock Taylor team

5/5

Google

Great experience, Ollie was fantatsic. He responded to my first enquiry in under an hour, visit booked for the same day and has been extremely helpful and responsive.

Abigail · 22 May 2025

Agent replied · 23 October 2024

Abigail, thank you for taking the time to leave us a positive review! We are genuinely delighted to hear that you were happy with Ollie's service, and we will pass on your kind words to him.

5/5

Google

Impressive service with kind heart most especially Simon Jervis, He was supportive for the paper works that we really needed without hesitation. Thanks a lot.

RYAN · 22 June 2025

Agent replied · 22 May 2026

Dear Ryan, Thank you for your kind review. We're so pleased to hear that you were impressed with the service and that Simon was able to support you so well throughout the … More

5/5

Google

Hello, My property has been managed and looked after by BT for over 7 years and i would like to mention the following staff that make my life easier. Simon Jervis, Kate Ellery, Thomas O’Meara and Suzanna Harley. Excellent team to work all. Kr, Jay

Jay · 9 March 2026

Agent replied · 20 March 2026

Dear Jay, Thank you for your continued trust and loyalty over the past seven years, it truly means a great deal to us. We're so pleased to hear that you’ve been happy with the service, and especially with the support Kate has provided as your Property Manager. We’ll be sure to pass on your kind words to her. If there’s ever anything you need, we’re always here to help. Kind regards, The Brock Taylor Team

5/5

Google

1st time renters, process went smoothly considering I had bad credit. Amy was very helpful and always kept us updated with everything. Would highly recommend Brock Taylor.

D · 22 May 2025

Agent replied · 23 October 2024

We are delighted to hear that you had a seamless rental experience with us, D. We will be sure to pass along your praise to Amy, and we appreciate you recommending Brock Taylor as well.

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Questions about Brock Taylor

How many reviews does Brock Taylor have?

Brock Taylor's Horsham office has 635 reviews across two platforms: 634 on Google, 1 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Brock Taylor's rating?

Brock Taylor is rated 4.8 out of 5 across all 635 reviews, and 4.8 out of 5 on Google from 634 reviews, checked 9 October 2026.

Has Brock Taylor won any awards?

Yes. In The Trusted Agent 2026 awards: Brock Taylor, Horsham won Platinum.

Where is Brock Taylor's Horsham office?

Brock Taylor, 2-4 East Street, Horsham RH12 1HL.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.