Trusted Agent profile · Horsham · West Sussex
Verified
★★★★★
635 reviews across 2 platforms
2-4 East Street, Horsham, West Sussex, RH12 1HL
Brock Taylor's office in Horsham, West Sussex, at 2-4 East Street, is rated 4.8 out of 5 across 635 reviews on two platforms, including 634 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Brock Taylor, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Horsham office, from every platform, shown as written. First names only.
5/5
GoogleBrock Taylor were an excellent help, especially Leanne who responded quickly and was a great communication between us and the sellers. Great service!
Hi Amy, thank you for taking the time to provide the team at Brock Taylor with a 5 star review - we are delighted that you were pleased with the service provided to you! Thanks from Peter, Leanne & the whole team at Brock Taylor.
5/5
GoogleAn excellent experience with Brock Taylor Horsham. Liam was helpful, knowledgeable and made the process much easier. …
Thank you for your kind words, Chris! We're thrilled to hear that you had an excellent experience with our team at Brock Taylor Horsham. Liam is indeed a valuable member of our team, and we're glad he was able to assist you and make the … More
5/5
GoogleSuzanna has been our main contact over the past few years. Suzanna has found us many very good reliable and trusthworthy tenants in the past and currently. Finding good tenants is essential when renting out your property as it is …
Dear Sue - thank you for providing such a positive 5 star review for the team at Brock Taylor Horsham. We are delighted that we have managed to have a positive impact on the investments that we manage for you. Many thanks, from Peter, Suzannah & the whole team at Brock Taylor.
5/5
GoogleBrock Taylor has been providing the highest level of care from the very beginning. Suzanna Harley and Alex Cooper were helping us to let 12 properties and they did a brilliant job! They were always updating us, giving feedback and …
Dear Gaile, we are delighted that we managed to quickly & efficiently let your portfolio of properties and thank you for allowing us to act for you. We always have a strong demand for town centre properties, although there is no doubt, that … More
5/5
GoogleEmily and Sarah went over and above to provide the best Customer Service. They sold our house at full asking price and made sure it was a smooth transaction. Brock Taylor are by far the best Estate Agent in Horsham! Thanks again
Thank you for taking the time to provide such a positive review for Sarah and the whole team at Brock Taylor. Naturally, we are always delighted to be called the best estate agent in Horsham and can only wish you every success in the future. Many thanks from Peter & the whole team at Brock Taylor.
5/5
GoogleI rented a house with them for almost 3 years, and I just left because I bought my own house, but I would stay in any other house managed by them, as they provided a great service, and they always helped with my questions and concerns, …
Thank you for your kind words, Fabio! We're thrilled to hear that you had a positive experience renting with us and that our team, especially Kerry Tate, provided you with excellent service. Congratulations on purchasing your own house, and … More
5/5
GoogleI saw 2 estate agents and instantly felt that Brock Taylor were better suited to manage my sale, their preparation prior to the valuation was informative and gave me an excellent understanding of where my property sat in the market and what to expect. My property has now completed and my opinion hasn't changed, I would 100% recommend Brock Taylor, their service levels are exceptional and the fact they are a local family run business is even better!
Carmel - Thank you for this wonderful 5 star review. I'm so pleased we met expectations and you felt in safe hands with us. We will continue to work hard on progressing your sale. From Peter & all the team at Brock Taylor.
5/5
GoogleThanks Leanne Butler, for your incredible hard work and diligence in progressing our sale to completion. We are so very grateful to you and, without hesitation, recommend you and Brock Taylor
Pauline, thank you for this great review of Leanne and your very kind recommendation. It has been our pleasure helping you through your sale. Please do come back and see us in the future. From Peter & the team at Brock Taylor.
5/5
GoogleMy experience with Brock Taylor was fantastic. Alex Cooper is an excelent Estate Agent: helpful, professional, friendly, very punctual, never too busy to answer my questions. He always made the effort to contact me (even when I was very …
Dear Simona, thank you for providing the team at Brock Taylor, and in particular Alex with such a positiver 5 star review, our lettings team work hard to provide a great level of service, so really appreciate when someone provides such a positive review! Thank you from Peter, Alex & the whole team at Brock Taylor in Horsham.
4/5
GoogleStaff all friendly when we spoke on the phone, response to emails was hit and miss. Generally overall a good estate agents.
Thank you, Lucy, for sharing your feedback. We’re really pleased to hear that you found our team friendly and that your overall experience with us was positive. We’re sorry if our email responses were not always as consistent as they should … More
5/5
GoogleHaving never been a landlord before I engaged Brock Taylor to rent out my property and have been dealing with Suzanna. From the start she has answered all my questions and has put my mind at ease and made the whole process so easy!!! Thank you so much. A great service so far.
Dear AA that's a great review - thank you! It's great news that you received a top service from Suanna & the whole team at Brock Taylor lettings. A great big thank you from Peter, Suzanna & the wholew team at Brock Taylor.
5/5
GoogleEmily Lee Emily Lee ….so good I named her twice ….complete and utter polite courteous happy young professional from start to finish even communicating outside of working hours to help complete the purchase for us ..BROCK TAYLOR Estate agents are very lucky to have her along side the rest of an amazing team …truly mean that .…Definitely deserving of a wee bunch of flowers …thank you Emily 👍🏼
5/5
GoogleKate from Brock Taylor made moving absolutely effortless, stress free and super quick and easy, i would highly recommend her and Brock Taylor for anyone looking to move.
"Thank you, Kian! We're so pleased to hear that Kate made your move effortless and stress-free. Moving can be a big task, so it's wonderful to know she helped make the process quick and easy for you. We truly appreciate your recommendation and wish you all the best in your new home!"
5/5
GoogleAwesome job selling our home. Incredibly friendly and knowledgeable team. Thank you to Sam Ellis in particular for everything he did. Couldn't fault Brock Taylor at all.PositiveResponsiveness, Quality, Professionalism
Thanks for this 5 star review Chris. Its always so wonderful that the team, and in particular Sam, has given you a really positive experience. Thanks for giving us the opportunity to sell your home. From Peter, Sam and all the team at Brock Taylor.
5/5
GoogleExceptional service!! I have recently rented a property through Brock Taylor and dealt with Suzanna …
Hi Samuel - thank you for taking the time to provide the lettings team at Brock Taylor with a fantastic 5 star review - we really appreciate it! Thank you from Peter, Suzanna & the whole team at Brock Taylor.
5/5
GoogleExcellent local agents who achieved a quick sale at a great price. They are friendly, effective, and contactable. Josh and Leanne were especially helpful in the sale of our property.
Robert - Thank you for taking the time to leave a great review. So pleased Josh & Leanne were able to help, they are the dream team! Best of luck in your new home. From Peter & all the team at Brock Taylor.
5/5
GoogleI changed to Brocks after being with an online only agent for a short time. As the saying goes 'you get what you pay for'. All of the staff are polite, helpful and most have good knowledge of the local area, service and amenities. I would have no problem in recommending them.
Thank you for your positive review, Kazza! We're glad to hear that you had a great experience with our team at Brock Taylor Estate Agents. We pride ourselves on providing excellent service and local knowledge to our customers. If you ever need any assistance in the future, please don't hesitate to reach out to us at 01403 272022.
5/5
GoogleWe had a great experience with Brock Taylor in Horsham during our property purchase. Fionn, their sales progressor, was very professional, and the communication was excellent. Post-move, they were a huge help, pointing us in the right direction for local tradespeople to tackle the work we had in mind for the house.
Thank you for your positive feedback, Mike! We're glad to hear that you had a great experience with our team in Horsham. Fionn and the rest of our staff work hard to provide professional service and excellent communication. We're also … More
5/5
GoogleEmily Lee has been excellent. A credit to Brock Taylor. Emily dealt with my Mother very calmly, professionally, and made her feel comfortable with the difficult task of moving at a mature age! The properties she was shown, were appropriate …
Thank you for this excellent review Neil. Emily is a highly valued and effective member of our team, who certainly has a very caring and attentive nature. I am glad that you have had such a positive experience with her and hope that we are able to continue to help your mother. A big thank you from Emily & the whole team at Brock Taylor.
5/5
GoogleEmily is very good and supportive of her customers. Responds very quickly to any of our queries. Very professional (especially in these times regarding COVID-19 and social distancing etc!) she has a friendly manner and would highly recommend her.
Thank you for taking the time to provide Emily & the team at Brock Taylor with a 5 star review, we really do appreciate it. We always believe that we are both the most effective & most liked estate agents in the area, so it's always great to hear that we're achieving this. Thanks again, from Peer, Emily & the whole team at Brock Taylor.
5/5
GoogleThank you Josh, Sam and the rest of the team at Brock Taylor. Amazing service, great communication. Well deserved 5 stars. Will be recommending you to everyone. Thanks again.
Debbie - We can't thank you enough for this great 5 star review and the future recommendations! From Peter & all the team at Brock Taylor.
5/5
GoogleVery professional and helped me so much with finding a property to rent with limited time on my part. Friendly staff and always did get back to me as promised. Thank you to Suzanna and Petter. 😁 …
Thank you very much for taking the time to provide us with a great 5 star review for the service you have received from Brock Taylor. We are delighted that we have helped you secure a new home and look forward to handing over the keys soon! Thanks again from Peter, Suzanna & the whole team at Brock Taylor.
5/5
GoogleVery happy with our experience with Brock Taylor. Liam was always in communication with us and their longer opening hours throughout the week meant we could always get in touch when we wanted. A quick sale and efficient service.
HI Jessie, thank you for taking the time to provide Liam and the team at Brock Taylor in Horsham with a fantastic 5 star review! We're glad that our longer opening hours were important to you and helped us to maintain contact with you, that … More
5/5
GoogleEfficient and attentive service. Emily Lee, particularly stood out for us, going the extra mile, when we had a 'hitch' in our purchase which could have caused a breakdown of the sale. Thank you Emily...
Dear Maggie - thank you for taking the time to provide us with such a positive review - we really appreciate your comments - sand the 5 star review! Thanks, from Peter, Emily & the whole team at Brock Taylor.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Brock Taylor, Horsham won Platinum.
