Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe purchased our bungalow through Brock Taylor and were very pleased with the level of information we received and the communication throughout from Ollie. We would be happy to use them again in future and can definitely recommend.
GS27 · 22 May 2025
Agent replied · 23 October 2024
We are delighted to read your kind words about your experience with Brock Taylor Horsham. Thank you for taking the time to leave us a review. We appreciate your feedback and will continue to strive to provide our customers with the best possible service.
★★★★★ 5/5
GoogleThe team is always quick to respond and resolve issues.
Yvette · 20 February 2026
Agent replied · 20 March 2026
Yvette Elkana
Local Guide • 134 reviews • 133 photos
starstarstarstarstar 1 week ago New
The team is always quick to respond and resolve issues.
★★★★★ 5/5
GoogleBrock Taylor helped me through quite a lengthy move process at probably one of the busiest times to move. It was quite stressful at times, and I was very grateful for the communication and support. Leanne was great. Thank you
Ian · 22 May 2022
Agent replied · 21 June 2024
Ian - it was our pleasure helping you through the process. So pleased our amazing Leanne was on hand to help. Many thanks from all the team at Brock Taylor.
★★★★★ 5/5
GoogleSuch an amazing house buying experience. Offer to completion in less than 2 months. Thanks to Leanne Butler who was instrumental in chasing solicitors and getting this done in such efficient time with constant contact!! Would definitely recommend. 5* service.
Sophie · 22 May 2022
Agent replied
Sophie, thank you for this wonderful review. So pleased Leanne was on hand to navigate you through what can be a complicated process. Best of luck in your new home. Do come back and see us in the future. From Peter & the team at Brock Taylor.
★★★★★ 5/5
GoogleAll the staff were fantastic especially Liam, Leanne and the whole team - they made our home move seamless and I would highly recommend them to anyone buying/selling their homes.
Luke · 22 May 2023
Agent replied
Thanks Luke for this 5 star review! Your high praise for Liam, Leanne and the rest of the team is much appreciated. So pleased your move went seamlessly. Do pop back and see us anytime. From Peter & the team at Brock Taylor.
★★★★★ 5/5
GoogleEmily Lee is a delight to do business with. She was able to answer all my questions informatively, always called back promptly, kept me up to date with changes as they happened and was a pleasure to talk to throughout the process. Great service all round!
Mark · 22 May 2021
Agent replied · 21 June 2024
Hi Mark - it's great to hear that you had a very positive experience with the team at Brock Taylor & in particular Emily. Thanks fro Peter, Emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleWe had great experience with Brock Taylor we dealt with Emily who was marvelous!! She was always there to help and guide us through the process of buying a house and to help us to work out what we needed from a house for our family. (I …
Faye · 25 September 2020
Agent replied
Dear Faye, thank you for taking the time to provide Brock Taylor with such a positive review of the service that you received from us. We always aim to provide the highest level of service, as we understand that moving house can be a … More
★★★★★ 5/5
GoogleEmily’s attitude was positive and enthusiastic right from the start. Great to have someone doing their best for you but also giving you your own space to process your thoughts. Highly recommend Emily and the Brock Taylor sales team!
Marion · 22 May 2022
Agent replied · 21 June 2024
Marion, thank you for taking the time to provide Emily and the team at Brock Taylor with a lovely review - we really appreciate it!
★★★★★ 1/5
GoogleWe attempted to purchase our first house with Brock Taylor, horsham last year. There were delays further up the chain however I believe Brock Taylor deliberately hid and bent the truth to keep us invested. …
James · 25 September 2022
Agent replied
James, at no time would we ever be anything than 100% truthful on a transaction, indeed our transparency is a key aspect of our service. However, we do understand buying property is stressful and delays that are out of your, or our, control … More
★★★★★ 5/5
GoogleI have nothing but praise for the service I have received from Brock Taylor. Right from my original valuation through to sale. Emily has been my main point of contact, she has been informative, friendly and kept in touch regularly. I really …
Rachel · 25 September 2021
Agent replied · 21 June 2024
Hi Rachel - thank you for taking the time to provide the team with an excellent 5 star review - it's always great to hear when we've done a good job! Thanks again, from Peter, Emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleOllie helped do our valuation and flat photos and was really instructive - we were in safe hands with brock Taylor which was reassuring during what would have been an otherwise stressful job. Thanks guys! :)
Hannah · 22 May 2025
Agent replied · 22 May 2026
Hi Hannah,
Thank you so much for your lovely 5-star review! We're so glad to hear that Ollie made the valuation and photography process smooth and reassuring for you. It’s … More
★★★★★ 5/5
GoogleVery helpful in marshalling the sale through a challenging process. As the purchasers of a property Brock Taylor we’re selling on behalf of their client we appreciated their help in getting the transaction across the line.
Andrew · 22 May 2025
Agent replied · 22 May 2026
Thank you for your kind feedback. We're really pleased to hear that our team was able to support you through a challenging transaction. Even though we were acting on behalf of the seller, it's important to us that all parties feel supported … More
★★★★★ 5/5
GoogleI have recently used Brock Taylor to let my 1 bed flat. Within 3 weeks of seeing Suzanna for the rental estimate the new tenants had moved in - at the full asking rent.I could not have asked for any better than that. Suzanna was very …
Andrew · 25 September 2020
Agent replied
Dear Andrew, thank you for taking the time to provide Suzanna & the lettings team at Brock Taylor with a fantastic 5 star review - we really appreciate it! It's always great to hear when we're doing a good job & are delighted that we have … More
★★★★★ 5/5
GoogleEmily and Josh have worked tirelessly to sell our house. Their perseverance in a tough housing market and despite the joys of Brexit they never faltered in their efforts. Right up to the day of completion Emily went the extra mile to help us ! Thank you !
Alison · 22 May 2020
Agent replied
Alison, its great to hear that the team worked "tirelessly" to sell your property, as its been a tough market, but we know that our efforts can make a positive difference. We do always believe that by going the extra mile we can have a … More
★★★★★ 5/5
GoogleAn excellent experience with Brock Taylor Horsham. Liam was helpful, knowledgeable and made the process much easier.
I would be happy to recommend.
Chris · 1 October 2023
Agent replied · 30 December 2023
Thank you for your kind words, Chris! We're thrilled to hear that you had an excellent experience with our team at Brock Taylor Horsham. Liam is indeed a valuable member of our team, and we're glad he was able to assist you and make the process easier for you. We truly appreciate your recommendation and look forward to serving you again in the future.
★★★★★ 5/5
GoogleVery much recommend Brock Taylor Horsham. The staff have always been helpful, informative and quick to respond. Simon J in particular has been a star, and is who they should base all property managers on!
Chantelle · 22 May 2025
Agent replied · 22 May 2026
"Thank you so much, Chantelle! We really appreciate your recommendation and are thrilled to hear that you’ve had such a positive experience with our team. Simon will be especially pleased to know he made such a great impression! We’ll be sure to pass on your kind words. Wishing you all the best!"
★★★★★ 5/5
GoogleExcellent and honest estate agents, would recommend!
Ella · 20 February 2026
Agent replied · 7 May 2026
Hi Ella,
Thank you for your kind review, we really appreciate your recommendation.
“Excellent and honest” is exactly what we strive to be, so it’s fantastic to hear that reflected in your experience.
If we can help you again in the future, please don’t hesitate to get in touch.
Best wishes,
The Brock Taylor Team
★★★★★ 5/5
GoogleFriendly, efficient and approachable agents. Have been dealing with Brock Taylor for some time now and everyone is very helpful, nothing is too much to ask. Big thanks to Suzanna, Lucy Helen & Alex who all helped get me into the property I wanted totally stress free!
Jay · 22 May 2020
Agent replied
Dear Jay, thank you for taking the time to provide the team at Brock Taylor, with such a positive review for the service that you have received from the whole team. We really appreciate you taking the time to provide Brock Taylor with a … More
★★★★★ 5/5
GoogleAll of our dealings with Brock Taylor, and specifically, with Emily Lee and Josh Harris were conducted by them and their colleagues in a most professional manner. They always kept us informed of any upcoming bookings to view the property …
Roger · 25 September 2021
Agent replied
Dear Roger, thank you for taking the time to provide the team at Brock Taylor with such a positive 5 star review, it's always great to hear that we provided detailed advice and direction that enabled you to find a buyer for your home. Many thanks from Peter, Josh, Emily & the whole team at Brock Taylor, Horsham
★★★★★ 5/5
GoogleI have just recently sold my house with Emily Lee at Brock Taylor.Emily was there from the beginning when she made the sale with a brilliant negotiation skill right through to the end when completion took place.It wasn’t a particularly …
Maggie · 25 September 2021
Agent replied
Maggie - that's an exceptionally detailed & positive review about the service yo received from Emily & the team at Brock Taylor Horsham - its great to hear that we did a good job! Thanks from Peter, Emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleMy first contact was Suzanna who really put me at ease about renting out my home. She understood my concerns, reassured and seemed to honestly care about giving a good service. Alex was always cheerful, helpful and reliable. Between the …
Olivia · 25 September 2021
Agent replied
Olivia, thank you for taking the time to provide Suzanna and the team at Brock Taylor lettings with such a positive review. Naturally, we are delighted to hear that both Alex & Suzanna, in our lettings team, have been friendly, polite & … More
★★★★★ 5/5
GoogleBoth myself and my partner have been very well looked after by Alex Cooper, who has really added a personal feel to our application with his friendly and polite approach.
Alex has been consistence, timely and easy to get hold of.
Thanks again Alex
Chloe & Alex
Alexzander · 8 April 2020
Agent replied
Dear Alexzander, thank you for taking the time to provide Alex, and the team at Brock Taylor, with such a positive 5 star review for the service that yo have received from Brock Taylor's lettings team. A big thank you from the whole team at Brock Taylor, Horsham.
★★★★★ 5/5
GoogleEmily Lee was absolutely amazing from the very first phone call right the way through the whole process. Emily kept us in the loop throughout the whole process and went above and beyond with helping us.
Joel · 22 May 2022
Agent replied · 21 June 2024
Joel - what an amazing review - thank you! It's great to hear that you had such a positive experience with Emily and took the time to provide Brock Taylor with a 5 star review. A big thank you from Peter, Emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleThe sale of my house was far from the norm and thank goodness I switched to Brock Taylor. Having been with a larger more well know agent before it was refreshing to have such a professional and friendly approach to things. Emily Lee was …
Paul · 25 September 2020
Agent replied
Dear Paul - thank you for taking the time to provide us with such a positive 5 star review. We are delighted that we managed to find you a buyer, in the current challenging market and that the other agent didn’t “hamp-er” your efforts to sell too much! Thanks again from Peter, Emily and the whole team at Brock Taylor.
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