Trusted Agent profile · Horsham · West Sussex
Verified
★★★★★
635 reviews across 2 platforms
2-4 East Street, Horsham, West Sussex, RH12 1HL
Brock Taylor's office in Horsham, West Sussex, at 2-4 East Street, is rated 4.8 out of 5 across 635 reviews on two platforms, including 634 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Brock Taylor, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Horsham office, from every platform, shown as written. First names only.
5/5
GoogleEmily was extremely helpful, friendly and professional, nothing was too much trouble. Everything to do with our recent purchase has gone very smoothly. Thank you Emily for all your help so far!
Lisa, what a lovely review! Thank you for taking the time to provide Brock Taylor with such a positive 5 star review. Its great to hear that you have had such a positive experience, with Emily and the sales team at Brock Taylor Horsham. … More
5/5
GoogleAs a first time landlord, I was a bit lost as to how the whole process works and very nervous about it all. Suzanna Harley and Sam Ellis at Brock Taylor were great at not only talking me through the whole process and answering numerous questions I had, but the product available also makes it super simple without there being any hidden costs. Very grateful for all the support I had, and for finding me a tennant so quickly.
Nicholas, thank you for providing feedback about your experience with Brock Taylor's lettings team, I am delighted to hear that you had such a positive experience. In addition, it's great that you have highlighted both Sam & Suzanna as being particularly helpful in providing information & finding a tenant for you. We look forward to our continued relationship in managing your property, from Peter, Suzanna, Sam & the whole team at Brock Taylor.
5/5
GoogleBought my house from Brock Taylor recently. Excellent communication, making it a quick and easy process. Thanks so much!
"Thank you, Rebecca! We're so pleased to hear that your home purchase through Brock Taylor was a smooth and easy process. Communication is something we really prioritise, so it's great to know it made a difference. Wishing you all the best in your new home!"
5/5
GoogleEmily was so friendly & put us at our ease. She was helpful, patient & well-informed. A credit to this firm!
Rosemary thank you for takin the time to provide the team at Brock Taylor Horsham & Emily with a 5 star review - that's great to hear! A big thank you from Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleI highly recommend Brock Taylor, it was fantastic service right from the very beginning. Every time I had a question, it was never too much to ask. Special thanks to Liam!
Thank you Amy it's great to hear that you had a really positive experience from the team at Brock Taylor. It's great to hear that the whole team provided you with a really high level of service, but Liam was particularly helpful and has … More
5/5
GoogleExcellent service from the lettings team at Brock Taylor! Sam and Suzanna were very helpful, and always in communication regarding the progress of my tennancy...a great team who are thorough, friendly and professional.
Thank for taking the time to give Brock Taylor another 5 star review! Both Suzanna & Sam are highly valued members of our team and were delighted to read your positive comments. Thank you again & Good luck in your new home from Peter & the whole team.
5/5
GoogleExcellent Service Purchasing a property can be a daunting process for a fist time buyer, but Richard made the whole process feel easy for us. He kept us well informed (more than …
Thank you for this kind review - we're delighted that Richard added real value to the process - and that you are positively recommending our services. Let's hope that we can help you make the next step up the property ladder soon!
5/5
GoogleAs a first time landlord, I was a bit lost as to how the whole process works and very nervous about it all. Suzanna Harley and Sam Ellis at Brock Taylor were great at not only talking me through the whole process and answering numerous questions I had, but the product available also makes it super simple without there being any hidden costs. Very grateful for all the support I had, and for finding me a tennant so quickly.
Nicholas, thank you for providing feedback about your experience with Brock Taylor's lettings team, I am delighted to hear that you had such a positive experience. In addition, it's great that you have highlighted both Sam & Suzanna as being particularly helpful in providing information & finding a tenant for you. We look forward to our continued relationship in managing your property, from Peter, Suzanna, Sam & the whole team at Brock Taylor.
5/5
GoogleI have just purchased my house with Brock Taylor. Emily Lee was fantastic, very helpful. She gave me loads of information about the property. I would highly recommend Brock Taylor.
Thank you for taking the time to provide Brock Taylor with a 5 star review, for the service that you received. The whole team work hard to provide great service to our clients, that really helps us to stand out from the majority of our competition. We are always delighted to have 5 star reviews, so thanks for leaving one, from Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleAlex and his team helped me to get a house here. He helped me greatly. I would have much bigger trouble without them. They were kind, informative and honest.
Thank you Minu for taking the time to provide Brock Taylor with a 5 star review. We are delighted that we quickly managed to find you a property to move into and that Alex helped make this an efficient process. We look forward to handing over the keys to your new home soon! From Peter, Alex and the whole team at Brock Taylor.
5/5
GoogleI've been well looked after by Brock Taylor for several years now - Suzanna is excellent with communication and always happy to help a new landlord find his feet!
Matt, thank you for providing the team at Brock Taylor with a 5 star review it always makes our day to hear that we've managed to impress our clients. Suzanna is an asset to our business and she was delighted to read your review. Thanks again, from peter, Suzanna & the whole team at Brock Taylor.
5/5
GoogleAfter having an awful experience with a previous letting agent in Horsham I used Brock Taylor because I'd heard they were good. My experience so far has been absolutely wonderful. Amy found me the perfect house and made the whole process easy and enjoyable! I can't thank them enough for all their help. I would highly recommend!
Hi Deborah - we are delighted that we managed to provide a high level of service to you after your initial poor experience with another local agent. It's great that Amy & her team had a positive impact on letting a propertyy for you - … More
5/5
GoogleI recently sought advice from Lucy Maskell regarding a letting issue and was thoroughly impressed. Lucy's expertise and professionalism were outstanding. She provided clear, practical advice and guided me through the process efficiently. …
Thank you for your wonderful feedback, Shan! We are thrilled to hear about your positive experience with Lucy Maskell at Brock Taylor Estate Agents Horsham.
5/5
GoogleI have had a great experience with BrockTaylor Horsham. Suzanna was extremely helpful with all questions and advice. Able to move Very quickly in to my new home.
Duncan thank you for taking the me to provide a review of Brock Taylor - it always makes our day to get a 5 star review!! We are delighted that we were able to help you find your new home & move in quickly too! Thanks again, from Peter, Suzanna & the whole team at Brock Taylor.
5/5
GoogleEmily Lee has been a pleasure to deal with. She has kept me informed of the progress of my house purchase and is both professional and empathetic.
Lynne, thank yo for taking the time to provide the team at Brock Taylor Horsham, with a 5 star review - we really appreciate it! Its always great to receive a positive endorsement of the service we offer that is a key reason why we've been voted he best agent in West Sussex for the last 10 years! So thanks again, from Peter, Emily & the whole team at Brock Taylor!
1/5
GoogleWent on the market with them through the corporate route to sell our flat (we were doing a smooth move scheme with the new homes group). They we’re rude (namely Liam) and didn’t keep us updated about how viewings went.
HI Hannah - Thank you for your feedback - we always strive to provide a first rate service and have over 300 5 star reviews to back that up. However, we always appreciate constructive feedback - although for clarity we were instructed by … More
5/5
GoogleEmily was a real treat showing us the 3 properties. We thoroughly enjoyed her company but 12 Brookfield is not for us. we did like …
Dear Angela, thank you for taking the time to provide the team at Brock Taylor with such a positive 5 star review. We are delighted that you have had such a positive experience with Brock Taylor and we will continue to help you with your search for property. A big thank you from Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleGreat service from Brock Taylor - who helped us get our dream home. Many thanks to Liam.
Gemma - thank you for taking the time to provide the team at Brock Taylor with a fabulous 5 star review- we really apprediate it! Thanks and good luck in the future from peter, Liam & the whole team at Brock Taylor!
5/5
GoogleEmily was a joy. Nothing was too much trouble for her. Arrangements for looking at flats for a family member was done with great professionalism and enthusiasm.
Thank you for taking the time to provide such a positive review of Emily. We always aim to provide a high level of service at Brock Taylor and so are delighted that you took the time to comment on this. Emily was delighted to receive the praise and so a big thank you from Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleEmily has been particularly helpful and supportive. Her communication has been excellent and is likely to be the main reason why we are buying through Brock Taylor.
Holly, thank you for the lovely review of Brock Taylor Horsham and in particular Emily. It's great to hear that our efforts made the difference, which is why you are buying through us now! We can't wait to hand you the keys. A big thank you from Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleIt has been an excellent experience working with Brock Taylor. We’ve felt supported and taken care of. A shout out to Emily and Craig specifically 👍 …
Hi Ryan, thanks for the fabulous 5 star review., it's great to hear that Craig & Emily have been looking after you. We look forward to continuing to help you in the future from Peter, Craig, Emily & the whole team at Brock Taylor Horsham.
4/5
GoogleEmily has been very helpful, honest and courteous. The team in general are very polite and professional from initial contact, to telephone manner and at viewings.
Tyrano, thank you for taking the time to provide the team at Brock Taylor with a positive 5 star review. We are delighted that you have had a positive and that Emily has helped to provide a high level of service. A big thank you from Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleExcellent service from the start to now. We were helped by Alex and Lucy who were both very professional and helpful every step of the way.
Dear Nikita, thank you for taking the time to provide the team at Brock Taylor lettings with a fabulous 5 star review. it's always great to hear when we're doing a great job! Thanks again from Peter, Alex, Lucy & the whole team at Brock Taylor.
4/5
GoogleEmily has been very helpful, honest and courteous. The team in general are very polite and professional from initial contact, to telephone manner and at viewings.
Tyrano, thank you for taking the time to provide the team at Brock Taylor with a positive 5 star review. We are delighted that you have had a positive and that Emily has helped to provide a high level of service. A big thank you from Peter, Emily & the whole team at Brock Taylor.
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Yes. In The Trusted Agent 2026 awards: Brock Taylor, Horsham won Platinum.
Send Brock Taylor a message.
