Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have just become a tenant through Brock Taylor and they have been fantastic, everyone in the lettings department was so friendly and helpful, right from the start. Suzanna made sure everything went through smoothly, and was always on …
Sophy · 25 September 2019
Agent replied
Thank you for taking the time to provide such a positive review of the whole lettings team at Brock Taylor, Horsham. I am delighted to hear that you've singled out our lettings Manager, Suzanna, for special praise and can only wish you every success in your new home, from all the team at Brock Taylor.
★★★★★ 5/5
GoogleCan’t fault Brock Taylor, they have been incredibly helpful the whole way through and never rushed or pressured us into anything. Ollie showed us round the property and had very good knowledge of it. He also didn’t make us feel a nuisance …
Marie · 16 September 2024
Agent replied · 21 June 2024
We are thrilled to hear about your positive experience with Brock Taylor Estate Agents. Thank you for recommending us and for highlighting our knowledgeable staff, quick responses, and helpful service. We appreciate your feedback and look forward to assisting you further in the future.
★★★★★ 5/5
GoogleBrock Taylor have been amazing! My house went under offer in 4 days. Ollie & Liam have been brilliant throughout. Following up, returning calls when they said they would, and being one step ahead at all times. The whole experience has been …
Lisa · 16 September 2024
Agent replied · 23 October 2024
Thank you very much for your kind review! We're so glad to hear that you've had a positive experience working with Brock Taylor Estate Agents Horsham, and we really appreciate your recommendation. We'll continue to do our best to provide excellent service to all our customers.
★★★★★ 5/5
GoogleI have recently moved into a property managed by Brock Taylor and with all moves had a few minor issues. They dealt with all of them promptly and efficiently. Thank you all (especially Terri !).PositiveResponsiveness, Quality, Professionalism
Martin · 22 June 2020
Agent replied · 21 June 2024
Martin, thanks for the positive, constructive review of your recent experience with Brock Taylor - and (obviously) the kind 5 star review! It's always great to hear that although there were a few niggles we resolved them quickly. Thanks again from Peter, Terri & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleWe were looking for a rental in Horsham and met Alex Cooper. Alex was wonderful; he is professional, helpful, knowledgeable and friendly.
Always smart, punctual with viewings and ready to answer questions, he made the …
Heidi · 25 September 2020
Agent replied
Dear Heidi, thank you for providing the team at Brock Taylor with a fabulous 5 star review. It's always great to hear when a member of the team provide such a positive service and it sounds like Alex has really impressed you! A big thank you from Peter, Alex & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleI recently looked round a flat with Ollie, he was very knowledgeable, friendly and approachable and answered all our questions we had. Thank you!
Lillie · 22 May 2025
Agent replied · 23 October 2024
It is our pleasure to have provided you with a positive experience, Lillie. Thank you for sharing your feedback with us. We appreciate your business and look forward to serving you again in the future.
★★★★★ 5/5
GoogleFabulous experience with the team, in particular Liam. From start to finish he has been there to answer all our questions, and make the process of buying our new home an easy one!
Can’t recommend enough
Rachel · 22 May 2020
Agent replied
Rachel, thank you for leaving the team and Liam in particular such a great 5 star review, we really appreciate it. As an independent company one way we can differentiate ourselves from our competitors is through the service that we provide … More
★★★★★ 5/5
GoogleThank you very much for all your help at Brock Taylor, especially Terri Brand during the last few weeks 😊 Terri was very friendly, helpful and always kept me informed via email and phone 😊 …
Linda · 22 May 2020
Agent replied · 29 July 2023
Linda, thank you for taking the time to provide Terri and the team at Brock Taylor with a 5 star review - we really appreciate it when our clients' recognise our efforts! Thanks again fromPeter, Terri & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleEmily Lee was a pleasure to deal with. She listened to our requirements and went out of her way to find us the properties to look at that ticked all the boxes.
Gareth · 22 May 2021
Agent replied · 21 June 2024
Gareth - thank you for taking the time to provide us with such a positive review - it's always great to hear when someone does a good job & it certainly sounds like we did! Thanks gain from Peter, emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleEmily has been great, always getting back to us and answering any questions in a timely manner. She is reassuring and professional, would be happy to work with her anytime!PositiveResponsiveness, Professionalism
Gill · 22 June 2021
Agent replied · 21 June 2024
Thanks for providing Emily & the team at Brock Taylor with a fabulous 5 star review - it's always great to hear when we are doing a good (let alone great) job! Thanks again & good luck in the future from Peter, Emily & the whole team at Brock Taylor.
★★★★★ 4/5
GoogleAddressed several tenancy issues to a good standard towards the end of my contract. Thank you again for a smooth tenancy exit, Kate and Lucy
D · 27 April 2025
Agent replied · 22 May 2026
Hi D M,
Thank you for your kind review! We're really pleased to hear that Kate and Lucy were able to support you effectively and ensure a smooth tenancy exit. We … More
★★★★★ 5/5
GoogleBrock Taylor and the staff (especially Emily and Josh) that dealt with our sale were excellent. They were very thorough, efficient and quick! They were also very professional, polite and knowledgeable and would highly recommend!
Paul · 22 May 2020
Agent replied
Paul, thank you very much for providing Brock Taylor's Horsham team with a fabulous 5 star review. It's always great to hear when we're doing a great job and we're always very thankful when someone takes the time to provide us with a … More
★★★★★ 5/5
GoogleI have recently moved into a property managed by Brock Taylor and with all moves had a few minor issues. They dealt with all of them promptly and efficiently. Thank you all (especially Terri !).
Grimbo · 22 May 2020
Agent replied · 22 May 2026
Martin, thanks for the positive, constructive review of your recent experience with Brock Taylor - and (obviously) the kind 5 star review! It's always great to hear that although there were a few niggles we resolved them quickly. Thanks again from Peter, Terri & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleI rented a flat from Brock Taylor earlier this year. My overall experience was quite good. I found Amy and Brock letting team very responsive, patient and approachable. They were efficient in drafting contracts and periodic follow ups. The …
Chaitanya · 16 September 2024
Agent replied · 29 July 2023
Thank you for taking the time to provide Amy & the team at Brock Taylor lettings with a 5 star review - we really appreciate you taking the time to provide such detailed feedback of the service received. Thank you from Peter, Amy & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleVery helpful through out the process. Keeping me up to date and even assisting with questions after completion. Special thanks to Leanne and Joshua.
Natalie · 22 May 2022
Agent replied
Hi Natalie, thank you for this wonderful review. It's great to hear Leanne and Josh were able to guide you through the process and beyond! Do come back and see us anytime. From Peter & the team at Brock Taylor.
★★★★★ 5/5
GoogleThanks to the entire BT team. Helpful at all times.
Particular thanks to Emily, who was always available to offer advice, and was supportive and professional at all times. Big thanks Emily 😄 …
Jill · 22 May 2020
Agent replied
Thank you for taking the time to provide the team at Brock Taylor with such a positive 5 star review of the service that you received. Thank you from Peter, Emily and the whole team at Brock Taylor.
★★★★★ 5/5
GoogleEmily has been great, always getting back to us and answering any questions in a timely manner. She is reassuring and professional, would be happy to work with her anytime!
Gill · 22 May 2021
Agent replied · 9 January 2025
Thanks for providing Emily & the team at Brock Taylor with a fabulous 5 star review - it's always great to hear when we are doing a good (let alone great) job! Thanks again & good luck in the future from Peter, Emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleI had the pleasure of dealing with the lovely Angel who has been fantastic throughout the buying process of a property
Emma · 22 May 2025
Agent replied · 22 May 2026
Hi Emma,
Thank you so much for your lovely 5-star review! We’re delighted to hear that Angel made such a fantastic impression and helped make your buying experience a … More
★★★★★ 5/5
GoogleLiam was a great help in supporting us on our first house purchase, very helpful and patient!! Thanks to all at Brock Taylor.
Russell · 22 May 2022
Agent replied
Russell - thank you for the fantastic review. It's great to hear Liam was able to support you through the process. Enjoy your new home. Many thanks from Peter & all the team at Brock Taylor.
★★★★★ 5/5
GoogleLiam and Josh were both fantastic. Brock taylor is possibly the best estates agents my partner and i have used so far. Very responsive and professional. Would recommend these guys all day long!
Harry · 22 May 2020
Agent replied
Harry, thank you for taking the time to provide the team at Brock Taylor Horsham with a fantastic 5 star review. It's superb to hear that you think we are possibly the best estate agents that you have used and we would definitely agree … More
★★★★★ 5/5
GoogleI have been renting with Brock Taylor for 3 year's now. Terri has been amazing and any inquiry I've had she has dealt with quickly and has always got everything resolved for me.
Kelly · 22 May 2020
Agent replied
Kelly, thank you for providing the team at Brock Taylor with such a fantastic 5 star review. We always really appreciate when our clients take the time to provide a review, but when it is so glowing and highlights a particular member of the team, then that's even better. Thanks again from Peter, Terri and the whole team at Brock Taylor.
★★★★★ 5/5
GoogleThanks for Thomas O’Meara for helping me with the process of getting my rental agreement
Víctor · 22 July 2025
Agent replied · 22 May 2026
Thank you, Víctor, for your 5-star review. We’re so pleased to hear that Thomas was able to support you with your rental agreement and make the process straightforward. We’ll be sure to pass on your thanks to him, and we wish you all the best in your new home!
★★★★★ 5/5
GoogleEmily was great at providing feedback quickly, very responsive and always available. Achieved an offer in two weeks on our property and really pushed it through. Thank you
Jo · 15 July 2021
Agent replied
Jo - thank you for providing Emily & the team at Brock Taylor with a 5 star review - it's always great to receive positive feedback! A big thank you from Peter, Emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleTotally impressed by Brock Taylor & in particularly Suzanna Evershed. Suzanna was extremely friendly & professional from the moment we met her. She also successfully found a tenant for my property very quickly. Can thoroughly recommend …
Mark · 25 September 2017
Agent replied
Thank you for your kind review. Its always great to hear when someone has been impressed by the service that they have received and so we really appreciate you taking the time to leave us such a lovely review. Thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
