Trusted Agent profile · Horsham
Verified
★★★★★
592 reviews across 1 platform
2 East Street, Horsham, RH12 1HL
Brock Taylor's office in Horsham, at 2 East Street, is rated 4.8 out of 5 across 592 reviews on 1 platform, including 592 Google reviews rated 4.8.
Every review we hold for the Horsham office, from every platform, shown as written. First names only.
5/5
GoogleEmily Lee is a delight to do business with. She was able to answer all my questions informatively, always called back promptly, kept me up to date with changes as they happened and was a pleasure to talk to throughout the process. Great service all round!
Hi Mark - it's great to hear that you had a very positive experience with the team at Brock Taylor & in particular Emily. Thanks fro Peter, Emily & the whole team at Brock Taylor.
1/5
GoogleWe attempted to purchase our first house with Brock Taylor, horsham last year. There were delays further up the chain however I believe Brock Taylor deliberately hid and bent the truth to keep us invested. …
James, at no time would we ever be anything than 100% truthful on a transaction, indeed our transparency is a key aspect of our service. However, we do understand buying property is stressful and delays that are out of your, or our, control … More
5/5
GoogleEmily’s attitude was positive and enthusiastic right from the start. Great to have someone doing their best for you but also giving you your own space to process your thoughts. Highly recommend Emily and the Brock Taylor sales team!
Marion, thank you for taking the time to provide Emily and the team at Brock Taylor with a lovely review - we really appreciate it!
5/5
GoogleI have nothing but praise for the service I have received from Brock Taylor. Right from my original valuation through to sale. Emily has been my main point of contact, she has been informative, friendly and kept in touch regularly. I really …
Hi Rachel - thank you for taking the time to provide the team with an excellent 5 star review - it's always great to hear when we've done a good job! Thanks again, from Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleVery helpful in marshalling the sale through a challenging process. As the purchasers of a property Brock Taylor we’re selling on behalf of their client we appreciated their help in getting the transaction across the line.
Thank you for your kind feedback. We're really pleased to hear that our team was able to support you through a challenging transaction. Even though we were acting on behalf of the seller, it's important to us that all parties feel supported … More
5/5
GoogleOllie helped do our valuation and flat photos and was really instructive - we were in safe hands with brock Taylor which was reassuring during what would have been an otherwise stressful job. Thanks guys! :)
Hi Hannah, Thank you so much for your lovely 5-star review! We're so glad to hear that Ollie made the valuation and photography process smooth and reassuring for you. It’s … More
5/5
GoogleI have recently used Brock Taylor to let my 1 bed flat. Within 3 weeks of seeing Suzanna for the rental estimate the new tenants had moved in - at the full asking rent.I could not have asked for any better than that. Suzanna was very …
Dear Andrew, thank you for taking the time to provide Suzanna & the lettings team at Brock Taylor with a fantastic 5 star review - we really appreciate it! It's always great to hear when we're doing a good job & are delighted that we have … More
5/5
GoogleExcellent and honest estate agents, would recommend!
Hi Ella, Thank you for your kind review, we really appreciate your recommendation. … More
5/5
GoogleEmily and Josh have worked tirelessly to sell our house. Their perseverance in a tough housing market and despite the joys of Brexit they never faltered in their efforts. Right up to the day of completion Emily went the extra mile to help us ! Thank you !
Alison, its great to hear that the team worked "tirelessly" to sell your property, as its been a tough market, but we know that our efforts can make a positive difference. We do always believe that by going the extra mile we can have a … More
5/5
GoogleVery much recommend Brock Taylor Horsham. The staff have always been helpful, informative and quick to respond. Simon J in particular has been a star, and is who they should base all property managers on!
"Thank you so much, Chantelle! We really appreciate your recommendation and are thrilled to hear that you’ve had such a positive experience with our team. Simon will be especially pleased to know he made such a great impression! We’ll be sure to pass on your kind words. Wishing you all the best!"
5/5
GoogleAn excellent experience with Brock Taylor Horsham. Liam was helpful, knowledgeable and made the process much easier. I would be happy to recommend.
Thank you for your kind words, Chris! We're thrilled to hear that you had an excellent experience with our team at Brock Taylor Horsham. Liam is indeed a valuable member of our team, and we're glad he was able to assist you and make the process easier for you. We truly appreciate your recommendation and look forward to serving you again in the future.
5/5
GoogleFriendly, efficient and approachable agents. Have been dealing with Brock Taylor for some time now and everyone is very helpful, nothing is too much to ask. Big thanks to Suzanna, Lucy Helen & Alex who all helped get me into the property I wanted totally stress free!
Dear Jay, thank you for taking the time to provide the team at Brock Taylor, with such a positive review for the service that you have received from the whole team. We really appreciate you taking the time to provide Brock Taylor with a … More
5/5
GoogleMy first contact was Suzanna who really put me at ease about renting out my home. She understood my concerns, reassured and seemed to honestly care about giving a good service. Alex was always cheerful, helpful and reliable. Between the …
Olivia, thank you for taking the time to provide Suzanna and the team at Brock Taylor lettings with such a positive review. Naturally, we are delighted to hear that both Alex & Suzanna, in our lettings team, have been friendly, polite & … More
5/5
GoogleI have just recently sold my house with Emily Lee at Brock Taylor.Emily was there from the beginning when she made the sale with a brilliant negotiation skill right through to the end when completion took place.It wasn’t a particularly …
Maggie - that's an exceptionally detailed & positive review about the service yo received from Emily & the team at Brock Taylor Horsham - its great to hear that we did a good job! Thanks from Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleAll of our dealings with Brock Taylor, and specifically, with Emily Lee and Josh Harris were conducted by them and their colleagues in a most professional manner. They always kept us informed of any upcoming bookings to view the property …
Dear Roger, thank you for taking the time to provide the team at Brock Taylor with such a positive 5 star review, it's always great to hear that we provided detailed advice and direction that enabled you to find a buyer for your home. Many thanks from Peter, Josh, Emily & the whole team at Brock Taylor, Horsham
5/5
GoogleWe had great experience with Brock Taylor we dealt with Emily who was marvelous!! She was always there to help and guide us through the process of buying a house and to help us to work out what we needed from a house for our family. (I …
Dear Faye, thank you for taking the time to provide Brock Taylor with such a positive review of the service that you received from us. We always aim to provide the highest level of service, as we understand that moving house can be a … More
5/5
GoogleThe sale of my house was far from the norm and thank goodness I switched to Brock Taylor. Having been with a larger more well know agent before it was refreshing to have such a professional and friendly approach to things. Emily Lee was …
Dear Paul - thank you for taking the time to provide us with such a positive 5 star review. We are delighted that we managed to find you a buyer, in the current challenging market and that the other agent didn’t “hamp-er” your efforts to sell too much! Thanks again from Peter, Emily and the whole team at Brock Taylor.
5/5
GoogleI would definitely recommend Brock Taylor for both a seller or a buyer. Josh was great and gave us lots of advice on selling our property and was happy to help at every step during the sales process. Leanne, the sale progressor was amazing. …
Julie it's great to hear that you'd definitely recommend the service offered by Brock Taylor we really appreciate and are very grateful for every review we receive.It sounds that you were particularly impressed with Leanne, who runs our … More
5/5
GoogleEmily Lee was absolutely amazing from the very first phone call right the way through the whole process. Emily kept us in the loop throughout the whole process and went above and beyond with helping us.
Joel - what an amazing review - thank you! It's great to hear that you had such a positive experience with Emily and took the time to provide Brock Taylor with a 5 star review. A big thank you from Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleGreat service from Josh and the team at Brock Taylor. Good communication all through the process and achieved an excellent price for our property. Very happy.
Thanks Mark for this great review. Always good to hear Josh and the team are doing a great job and that you are happy with the price you have achieved for your property. Come back and see us if we can be of any further help in the future. From Peter, Josh & all the team at Brock Taylor.
5/5
GoogleEmily has been a constant supoort for our property search. Truthfully she is the only agent who has ever shown genuine interst and coupled that with a determination to find a solution. We only wish that Brock Taylor was closer because we would sign up immediately.
Martin, thank you for taking the time to provide the team at Brock Taylor with such a positive 5 star review. It's always very satisfying to hear that the team are doing a great job. Yes, unfortunately we are only in Horsham - at the moment … More
5/5
GoogleSuzanna and the team at Brock Taylor was most helpful in getting our family into a home. They patiently answered all our questions and followed up everything we needed with regular feedback. We highly commend the service from Suzanna and rest of the Brock Taylor team.
Andre & Nikki - Thank you for providing the lettings team at Brock Taylor with a 5 star review of the service you received - we're delighted we were able to help your family find a new home. Its always great to receive positive feedback, so a big thank you from Peter, Suzanna & the whole team at Brock Taylor
5/5
GoogleWe had a great service provided by Emily Lee and Leanne Butler at Brock Taylor Horsham. Leanne made the whole process smooth, constantly keeping us updated throughout the whole purchase. We bought our house during the pandemic and with …
Amber, thank you for providing such a lovely review - it's really appreciated. From Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleWe recently let a property with Brock Taylor. They were brilliant. They were extremely responsive, and managed to adapt quickly in light of the pandemic. Everything was managed electronically and extremely efficient. Suzanna was brilliant and really helped us through the process.
Lauren, it's great to receive a 5 star review, so thanks for taking the time to leave one for us! It makes our day to be called "Brilliant" so your welcome to pop in any day! Thanks again from Peter, Suzanna & the whole team at Brock Taylor.
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