Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a great experience with this letting agency. The whole process was smooth and straightforward from start to finish. Lucy, who showed me the property on the viewing day, was friendly, knowledgeable, and professional. Kate handled the …
DAN · 16 September 2025
Agent replied · 24 March 2026
Thank you, Dan, for your fantastic 5-star review. We’re delighted to hear that your experience with our lettings team was smooth and straightforward from start to finish. It’s wonderful to know that Lucy and Kate’s professionalism, … More
★★★★★ 5/5
GoogleOldie has been fantastic to work with throughout the process. His good humour, knowledge and regular contact have been of great support at a difficult time. The frequent updates and check-ins are so much appreciated. Thank you Ollie
Graham · 17 September 2023
Agent replied · 14 June 2024
Thank you for your kind words, Graham! We're delighted to hear that Ollie(!) provided you with excellent service throughout the process. We appreciate your feedback and are glad that his good humour, knowledge, and regular contact were a … More
★★★★★ 5/5
GoogleThe staff at Brock Taylor couldn't have been more helpful and supportive during the whole house moving process. Communication from everyone was excellent.
Liam was so efficient and professional getting the house on to the market for …
David · 16 September 2023
Agent replied · 14 June 2024
David - Thank you for this great review. They really are the dream team and I'm so pleased to hear Leanne was able to work her magic. We wish you all the best. From Peter & the team at Brock Taylor.
★★★★★ 1/5
GoogleWe had to request to go to the ombudsman before our issue were resolved. The MD ignored our emails and phone calls for weeks. …
Minimal · 16 January 2026
Agent replied · 24 March 2026
As the MD (Peter) I always personally respond to each and every review we receive. Thankfully, they are overwhelming positive as a rule as I have a fantastic team who really care. This is why when we receive a review like this, with no … More
★★★★★ 5/5
GoogleExcellent service from Brock Taylor, Horsham. From the initial valuation to exchange of contracts, they have been friendly, helpful and professional. I dealt in particular with Liam and Sarah, who were always quick to respond to my …
Charlotte · 16 September 2025
Agent replied · 9 January 2025
Dear Charlotte,
Thank you so much for your kind words and glowing review! We’re thrilled to hear … More
★★★★★ 5/5
GoogleI have been dealing with Keith Grant at Brock Taylor for a few weeks now and he is a breath of fresh air, not only a credit to this company but for the industry as a whole. …
Emma · 16 September 2025
Agent replied · 22 May 2026
Hi Emma,
Thank you so much for your thoughtful and encouraging 5-star review. We’re absolutely delighted to hear how impressed you’ve been with Keith, he truly is a … More
★★★★★ 5/5
GoogleSuch helpful staff and a lovely experience letting a flat in the UK for the first time! Amy went above and beyond to help me.
Megan · 22 May 2024
Agent replied · 14 June 2024
Megan - it's great to hear that your first experience of renting a property in the UK has been a positive one - we hope yo continue to enjoy your time there & look forward to helping you in the future too! A big thank you from Peter & the team at Brock Taylor.
★★★★★ 5/5
GoogleI purchased my first home through Brock Taylor Horsham and have really enjoyed the experience. Sam Ellis was particularly personable and helpful throughout the process of arranging viewings and negotiating with the vendor. Leanne Butler, …
A · 16 September 2023
Agent replied · 14 June 2024
Thank you for your kind words and positive feedback! We're thrilled to hear that you had a great experience working with our team at Brock Taylor Horsham. We appreciate your recognition of Sam Ellis and Leanne for their exceptional service. … More
★★★★★ 5/5
GoogleThe Brock Taylor team are extremely professional and friendly. They helped us buy and sell at a quiet time of year ensuring lots of viewings took place. They kept us up to date at all times
Amanda · 24 September 2025
Agent replied · 24 March 2026
Thank you for taking the time to leave us such a positive review. We’re delighted that our team could support you through both your sale and purchase, ensuring plenty of viewings and regular updates along the way. Providing a professional … More
★★★★★ 5/5
GoogleLeanne was amazing throughout our sale,we hit many bumps in the road trying to move things forward, which at times was extremely stressful, Leanne went over and above to help, she maintained contact between all parties to keep the sale process moving, absolutely outstanding service, thank you so much Leanne
S · 22 May 2022
Agent replied · 14 June 2024
That's a great review - thank you! We know we have a real star in Leanne - but it's always great to have it confirmed by our clients too! A massive thank you from Peter, Leanne & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleHelpful amazing company, made selling my property so much easier with no stress. Thank you Brock Taylor Horsham branch.
Dexterian · 24 February 2026
Agent replied · 7 May 2026
Hi Dexterian,
Thank you for your kind review, we really appreciate it. … More
★★★★★ 5/5
GoogleIt is no wonder Brock Taylor are the BEST in Horsham. The whole experience that they provided was excellent. I have to say that Leanne was particularly brilliant at her role and there are a lot of people that should take note of how she …
Simon · 8 October 2022
Agent replied · 14 June 2024
Simon, thanks so much for the wonderful review and in particular to Leanne, she really is a gem. We are so pleased that you listened to Josh and gave us the opportunity. It has been our pleasure guiding you through the sale. From Peter and all the team at Brock Taylor.
★★★★★ 5/5
GoogleLettings dept are excellent and have assisted me as a landlord for the last few years. 100% recommend.
Phil · 24 February 2026
Agent replied · 24 March 2026
Thank you, Phil! We really appreciate your continued support and are so pleased to hear that our Lettings team has been able to assist you over the years. Your recommendation means a lot to us, and we look forward to continuing to work with you
★★★★★ 5/5
GoogleWe have dealt with Emily and have always found her to be extremely friendly, enthusiastic, knowledgeable and professional! She is polite and is genuinely interested in both your sale and as clients. We would also try and arrange Emily to carry out our viewings as she is always wanting to do her best! Highly recommended!
Andrew · 22 May 2021
Agent replied · 14 June 2024
Andrew, thank you for taking the time to provide the team at Brock Taylor with such a positive review. It's great to hear that you had a very positive experience with Emily and that yo have recommended our service too! Thanks again from Peter, Emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleMyself and my friend have recently let a property through Brock Taylor and have been looked after by Suzanna Harley . She has been professional, friendly and knowledgeable throughout and it has been an absolute pleasure dealing with her. If only all estate and lettings were the same! Thank you Suzanna for all your help.
Dominic · 22 May 2021
Agent replied · 22 May 2026
Dominic - thank you providing the lettings team at Brock Taylor with a 5 star review - we really appreciate it! It's great to hear that you had such a positive experience and that it was a pleasure to deal with them! Thank yo from Peter, Suzanna & the whole team at Brock Taylor.
★★★★★ 1/5
GoogleWhat an awful estate agency. Trying to arrange a viewing with Brock Taylor is like pulling teeth. There is no flexibility at all on their side. Three times now, I have tried to arrange a viewing around my work schedule and each time they …
David · 8 October 2022
Agent replied · 14 June 2024
David - I'm so sorry we were not able to meet your requirements on viewing times. We always work with the homeowners to see if they wish to have open days or ad-hoc viewings. Most will opt for a weekend open day as like yourself some are … More
★★★★★ 5/5
GoogleHelpful staff great to talk to about the house
Henry · 30 April 2026
Agent replied · 7 May 2026
Hi Henry,
Thank you for your kind review, we really appreciate it. It’s great to hear you … More
★★★★★ 5/5
GoogleThe team at Brock Taylor provided a great service and were very helpful selling my late fathers property, I would like to thank Josh at the beginning of the process and Leanne who saw it through to completion.
Nicki · 22 May 2023
Agent replied · 14 June 2024
Nicki - Thank you for this great review! I will pass your comments on to Josh & Leanne. So pleased they were on hand to get you through to completion. From Peter and all the Brock Taylor team.
★★★★★ 5/5
GoogleEmily Lee was so professional and prompt with assisting with enquiries and arranging viewings. She responded in a exceptional timeframe after us having to wait 2 days for another colleague to call us, she truly is an asset to your company and am extremely impressed by her outstanding customer service - thank you Emily!
Lorna · 22 May 2021
Agent replied · 26 July 2024
Thanks for the really positive review of Emily & the service you received from her. It's always great to celebrate positive customer service - so thank yo for taking the time to provide a 5 star review from Peter & the team at Brock Taylor.
★★★★★ 5/5
GoogleWe have bought and sold several times over the years with this estate agent. No hesitation in recommending Liam and his team.
Tracy · 22 May 2024
Agent replied · 26 July 2024
Tracy - thank you for the 5 star review for Liam & the team at Brock Taylor - it's great to hear that we're doing a good job! A big thank you from Peter & the team at Brock Taylor.
★★★★★ 5/5
GoogleEmily was extremely helpful and professional! There’s a fine art of knowing when to allow clients the space they need to freely explore a property but also knowing when to input valuable information. Her balance of the 2 was perfect. We certainly need more agents like Emily!!
Stef · 22 May 2022
Agent replied · 22 May 2026
Stefan - thank you for taking the time to provide Emily & the team at Brock Taylor, with a fantastic 5 star review - it's very much appreciated. Thanks again, from peter, Emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleSuzanna has been fantastic with our house we have rented. Very accommodating and professional. We will be using Brock Taylor again.
Kate · 22 May 2024
Agent replied · 14 June 2024
Dear Kate - Thank you for providing Suzanna & the team at Brock Taylor with a fabulous 5 star review - we really appreciate it! Many thanks from Peter & the team at Brock Taylor.
★★★★★ 5/5
GoogleOllie has taken great care of my elderly Mum, guiding her at her pace through the process of selling and buying a property. Fingers crossed now for a smooth journey to completion! …
Gill · 16 September 2025
Agent replied · 26 July 2024
We are thrilled to hear that Ollie has provided great care and guidance to your Mum throughout the selling and buying process. We will do our best to ensure a smooth journey to completion. Thank you for choosing Brock Taylor Estate Agents Horsham.
★★★★★ 5/5
GoogleEmily was fantastic during the entire process of purchasing my first home. Easily contactable and prompt with any queries I had, which made any issues that arose far less stressful. Professional and incredibly helpful service throughout all stages of the purchase, I couldn’t recommend any higher.
Joseph · 22 May 2022
Agent replied · 14 June 2024
Joseph, that's a lovely review of the service you received from Emily and the team at Brock Taylor. It's great to hear that yo had such a positive experience when buying your first home. Thank you from peter, Emily & the whole team at Brock Taylor.
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