Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you so much to Keith and Angel for marketing and successfully getting our house sold and to Ollie and Peter who were always very helpful on the phone. Thank you for helping us through this process and making it much less daunting than I thought it was going to be.(March 2026)
Thank you loads to Ollie and everyone at Brock Taylor for all their support while I was buying my new home. Ollie, Lisa and Angel were very kind and knowledgeable during viewings. Ollie, who led on the purchase, always responded very promptly and helpfully to my queries. Everyone I spoke to on the phone and met at the office was lovely, during the purchase process, on the day I picked up the keys and afterwards when I dropped some post off in the office. Many thanks to Ollie, Angel, Lisa, Keith and Peter. (September 2026)
Louise · 16 September 2026
Agent replied · 7 May 2026
Hi Louise,
Thank you so much for your kind review, we’re delighted to hear about your positive experience.
It’s great to know that Keith and Angel were able to successfully market and sell your home, and that Ollie and Peter were there to support you along the way. Buying or selling can feel daunting, so it’s especially nice to hear that the team helped make the process feel more manageable.
We really appreciate you taking the time to share your feedback, and we wish you all the very best in your new home.
Best wishes,
The Brock Taylor Team
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
We cannot recommend Keith Grant highly enough.
From the very beginning, Keith was professional, knowledgeable and genuinely committed to helping us achieve the best possible outcome with the sale of our flat. What could have been a very stressful process was made significantly easier thanks to his calm approach, excellent communication and proactive attitude.
Throughout the transaction, Keith acted as an outstanding bridge between ourselves, our buyers and both solicitors, keeping everyone informed, helping to resolve issues quickly and ensuring the process continued moving forward. His persistence, attention to detail and willingness to go the extra mile made a real difference.
We always felt that Keith had our best interests at heart, and his advice was honest, practical and well considered. He was always available when we needed him and kept us updated every step of the way.
Thank you, Keith, for all your hard work and dedication. It has been a pleasure working with you, and we would have no hesitation in recommending both you and Brock Taylor to anyone looking to buy or sell a property.
Fernando · 3 August 2026
Agent replied · 15 July 2026
Thank you so much, Fernando, for taking the time to leave such a fantastic review.
It was a real pleasure to read your comments, and I know Keith will be incredibly proud of your kind words. As you say, selling a property can be a stressful experience, so it's especially rewarding to hear that Keith's calm approach, proactive communication and commitment to keeping everyone informed helped make the process much smoother.
I was particularly pleased to read your comments about Keith acting as the bridge between yourselves, your buyers and the solicitors. We firmly believe that regular communication and keeping the momentum going are key to a successful transaction, and it's great to know this made such a positive difference to your experience.
Thank you once again for placing your trust in Brock Taylor. On behalf of Keith and the whole team, we wish you all the very best for the future, and we truly appreciate your recommendation.
Peter & the Brock Taylor Team
★★★★★ 5/5
GoogleSuzanna and Tom were extremely helpful with renting out our property and finding one to rent for us. Always available to chat and advise. The support felt all the way through. Once moved in into our new rental place, Kate took over as a property manager, and she's been amazing. Any maintenance or issue was dealt very quickly and in a very professional, caring way. I like the fact that if you are unhappy about something, they listen to you and really do all they can to rectify and satisfy.
Renata · 3 August 2026
Agent replied · 2 September 2026
Thank you so much for your lovely review, Renata. We’re delighted that Suzanna and Tom were able to support you with both letting your property and finding your new home. It’s also wonderful to hear how impressed you have been with Kate’s responsive and caring approach since moving in. We’ll make sure your kind comments are shared with all three of them. Thank you for choosing Brock Taylor!
★★★★★ 5/5
GoogleThe team at Brook Taylor were amazing throughout the whole process; always on hand for support when needed during a very stressful time. However, a BIG shout out to Angel who truly lived up to her name! She was always at the end of the phone/ email, so supportive and was always there to listen to my rants and support with dealing with all the problems that arose. Couldn’t thank her enough for everything she did, a real superstar and a credit to the company!
Thank you all for making such a stressful time a little more bearable.
Emily · 30 July 2026
Agent replied · 2 September 2026
Thank you for such a lovely review, Emily. We know how stressful the moving process can become, so we’re delighted that the team’s support helped make things a little easier. Angel will be especially touched by your wonderful comments, she truly is a superstar and a great credit to Brock Taylor. We’ll make sure your thanks are shared with her and the whole team!
★★★★★ 5/5
GoogleExcellent service from start to finish. A huge thank you to Simon Jervis, Kate Ellery, Thomas O’Meara, and Suzanna Harley for all their support throughout my move. They were always responsive, professional, and incredibly helpful with every step and day-to-day task, making the whole process smooth and stress free. Their communication, professionalism, and genuine willingness to help really stood out. I truly appreciate all their hard work and would highly recommend this letting agency to anyone looking for a reliable and supportive team.
Abhishek · 3 July 2026
Agent replied · 15 July 2026
Thank you so much for your fantastic review, Abhishek.
We're delighted to hear that Simon, Kate, Thomas and Suzanna were able to make your move such a smooth and stress-free experience. Providing responsive communication, professional advice and support every step of the way is exactly what we strive for, so it's wonderful to know this came across throughout your journey.
Your kind words and recommendation mean a great deal to the whole team, and we'll be sure to pass your comments on to everyone involved.
Thank you once again for choosing Brock Taylor. We wish you every happiness in your new home.
Best wishes,
The Brock Taylor Team
★★★★★ 5/5
GoogleA huge thank you to Peter and the whole team at Brock Taylor for all their help with the sale of my flat. From start to finish they were professional, friendly and kept me well informed throughout the process. Communication was excellent, and they made what can be a stressful experience as smooth as possible. I wouldn't hesitate to recommend them.
Chris · 30 August 2026
Agent replied · 2 September 2026
Thank you so much for your wonderful review and recommendation. We’re delighted that Peter and the team kept you well informed and made the sale of your flat as smooth and stress-free as possible. Your kind feedback is greatly appreciated, and we wish you all the very best for the future.
★★★★★ 5/5
GoogleAs a single mum, finding the right home and supportive letting agent was incredibly important to me, and my experience with Brock Taylor has been nothing short of excellent.
Suzanna was amazing during my move. She took the time to explain everything clearly, made sure I understood the process, and really helped me feel settled and comfortable in my new home.
Simon has been a constant source of support whenever I’ve had concerns about the house. It’s reassuring to know there is always someone approachable and ready to help.
Kate has also been wonderful. she keeps me up to date, checks in with me, and supports me with any ongoing worries or issues I may have, which gives me real peace of mind.
The whole team has made what could have been a stressful experience feel smooth and manageable. I would highly recommend Brock Taylor to anyone looking to rent a property.
Sam · 24 February 2026
Agent replied · 26 July 2024
Hi Sam,
Thank you so much for taking the time to share such a detailed and heartfelt review, it really means a great deal to all of us.
We’re especially pleased to hear that you felt supported throughout your move. Finding the right home is so important, and knowing that Suzanna was able to guide you clearly through the process and help you feel settled is exactly what we aim for.
It’s also wonderful to hear how Simon and Kate have continued to support you. Feeling reassured, kept informed, and knowing there’s always someone approachable makes all the difference, and we’re delighted that this has given you real peace of mind.
We’ll be sure to pass your kind words on to the whole team, they’ll be very proud to read this. If you ever need anything at all, please don’t hesitate to get in touch.
Wishing you every happiness in your home,, The Brock Taylor Team
★★★★★ 5/5
GoogleAngel has been incredible throughout - as first time buyers we were worried it would be a stressful experience going through the process in any case. Yet Angel has been professional, attentive, expressed great diligence and speed to action at every checkpoint which really supported our experience and would highly recommend her to anyone
Jason · 24 July 2026
Agent replied · 2 September 2026
Thank you for your wonderful review. Buying your first home can feel daunting, so we’re delighted that Angel’s professionalism, attentiveness and prompt communication helped make the experience so positive. She’ll be thrilled to receive your kind comments and recommendation. We wish you every happiness in your new home!
★★★★★ 4/5
GoogleMeeesa gotta say, dese estate agents are grand, boss! Yousa lookin’ for a new gungan pad, dey fix yousa up real quick-like, no bombad trouble at all. Dere team workin’ mesa-so-hard, smilin’ and pointin’ out all de bestest houses with big-time shiney rooms and super-neat doors. Mesa bombad happy wid how easy dey make de whole dealy-oh, no messy ouchies or scary paperwork to jump through!
Yousa wanna move fast? Dey do de trick! Dey talkin’ super friendly, treatin’ mesa like big boss Gungan, and findin’ de absolute best spot in de whole underwater or top-side city. Yousa should definitely use dem if yousa wantin' a top-notch new home with zero-percent headache. Mesa give dem ten whole boomas out of ten! Hugest thanks to de whole team!
Bill · 23 September 2026
Agent replied · 30 September 2026
Thank you, Bill! We’re delighted the team made finding your new pad such a smooth experience. Ten boomas out of ten has made our day! We’ll pass your kind words on to everyone, and we wish you all the best in your new home.
The Brock Taylor team
★★★★★ 5/5
GoogleMany thanks to all the team at Brock Taylor for their collective assistance in selling my property. Keith was instrumental in successfully negotiating between all parties to complete the sale. His prompt responses to my frequent queries were professional and effective.
Sara · 20 July 2026
Agent replied · 2 September 2026
Thank you very much for your kind review, Sara. We’re delighted that Keith and the team were able to guide you successfully through your sale. Good communication and effective negotiation are so important, so it’s particularly pleasing to hear that Keith’s prompt and professional support made such a positive difference. We’ll be sure to share your lovely feedback with him and the wider team.
★★★★★ 5/5
GoogleKeith was professional & incredibly helpful. He arrived on time for the valuation and could see the potential of the house I was selling. Angel came to do the photos and she too was professional and on time. Highly recommend. Thank you Keith for your hard work.
David · 3 June 2026
Agent replied · 15 July 2026
Thank you so much, David and Jackie, for your wonderful review.
We're delighted to hear that Keith and Angel made such a positive impression. Keith takes great pride in providing honest advice and helping clients recognise the full potential of their property, while Angel always strives to present every home at its very best through professional photography.
It's fantastic to know that you appreciated their professionalism, punctuality and hard work throughout the process. Thank you for your kind recommendation and for choosing Brock Taylor to help with the sale of your home.
We wish you all the very best for the future.
Best wishes,
The Brock Taylor Team
★★★★★ 5/5
GoogleKeith was very professional and helped the sale across the finish line, especially in the final stages. He was quick to respond to any queries or questions we had. Nice touch the little gift package Brock Taylor gave too.
Clare · 23 July 2026
Agent replied · 2 September 2026
Thank you for your lovely review, Clare. We’re delighted that Keith’s professionalism, responsiveness and support helped get your sale successfully across the finish line, particularly during those important final stages. It’s also wonderful to hear that you enjoyed the little gift from the team. We wish you all the very best for the future!
★★★★★ 5/5
GoogleHaving agreed a purchase through brock Taylor and having engaged solicitors we were hoping for a simple and straight forward purchase, but it dragged on and on and so we sought help from brock Taylor. Kieth took on the challenge and ran with it, being reponsive to our calls and emails and bridging the gap between seller and buyer. We really appreciated all his efforts and are grateful to him for getting us over the line. A real professional.
Murray · 3 August 2026
Agent replied · 2 September 2026
Thank you for your kind review, Murray. We’re sorry the purchase proved more drawn out than expected, but delighted that Keith was able to step in, keep communication flowing between everyone and help get the transaction over the line. We’ll make sure he receives your lovely feedback. We wish you every happiness in your new home!
★★★★★ 5/5
GoogleI have been a tenant with Brock Taylor for in excess of five years, and I can say without fear or favour that their service has consistently been five-star. Any issues are both quickly acknowledged and addressed. Simon Jervis has been …
Barry · 8 May 2026
Agent replied · 7 May 2026
Hi Barry,
Thank you for your continued support over the past five years, it really does … More
★★★★★ 5/5
GoogleI recently moved to a new borough to be closer to work and found a lovely little home through Brock Taylor. They were so helpful and made the process as stress free as it can be to move. Suzanna kept in contact with me throughout the whole process giving me piece of mind and clarity. Highly recommend this estate agents.
Livvy · 10 November 2025
Agent replied · 27 December 2025
Hi Livvy,
Thank you for your wonderful 5-star review! We're so pleased to hear that you … More
★★★★★ 5/5
GoogleCustomer service for lettings here is second to none. Suzanna was amazing from start to finish. Generally, I find most service experiences with businesses mediocre and always know when I have come across something exceptional because the …
Kevin · 6 May 2026
Agent replied · 7 May 2026
Hi Kevin,
Thank you so much for your fantastic review, it really means a lot to the whole … More
★★★★★ 5/5
GoogleAmazing service from everyone at Brock Taylor Horsham - everyone was so friendly and helpful. Special thanks to Angel, Ollie and Keith.
Ben · 21 August 2026
Agent replied · 2 September 2026
Thank you for the fantastic review, Ben. We’re delighted you received such friendly and helpful service from our Horsham team. Angel, Ollie and Keith will be especially pleased to receive your kind feedback. Thank you for choosing Brock Taylor!
★★★★★ 5/5
GoogleWe recently rented our first property through Brock Taylor. We had lots of questions and concerns, but Suzanna patiently explained everything, kept us updated, and handled all the details efficiently. From start to finish, she was incredibly helpful and made the whole process feel smooth and stress-free.
As first-time renters, She truly made what could have been an overwhelming experience easy and comfortable.
We couldn’t recommend her highly enough, thank you, Suzanna!
Moiz · 30 July 2026
Agent replied · 2 September 2026
Thank you for your wonderful review, Moiz. Renting your first property can feel overwhelming, so we’re delighted that Suzanna’s patience, clear communication and support made the whole experience smooth and stress-free. She’ll be thrilled to receive your kind comments and recommendation. We wish you every happiness in your new home!
★★★★★ 5/5
GoogleI have used Brock Taylor to assist with purchasing & managing my 1st buy to let property which was 5 years ago. Since then, they have continued to advise & assist with finding new tenants & carrying out necessary landlord checks & maintenance on my behalf. Simon Jervis & the rest of the team have always been knowledgeable & helpful for a novice landlord!
Sophie · 3 August 2026
Agent replied · 15 July 2026
Thank you so much, Sophie, for your wonderful review and for placing your trust in Brock Taylor over the past five years.
It's fantastic to hear that Simon and the rest of our lettings team have been able to support you from purchasing your first buy-to-let property right through to its ongoing management. We understand that becoming a landlord for the first time can feel daunting, so we're delighted that our advice and guidance have helped give you confidence along the way.
I'll be sure to pass your kind comments on to Simon and the team, who will really appreciate them.
Thank you once again for your continued support. We look forward to working with you for many more years to come.
Peter & the Brock Taylor team
★★★★★ 5/5
GoogleFrom the get go Keith was well informed and prepared arriving with an information pack about the house and a "can do" attitude. I have been impressed by his professionalism, drive and understanding of the local market. Probate sales are challenging but I feel nothing but supported by Keith and the team. Thank you.
Karen · 24 September 2025
Agent replied · 24 March 2026
Thank you, Karen, for your kind words and 5-star review. We’re so pleased to hear that Keith’s professionalism, market knowledge and proactive approach made such a difference during your sale. We understand that probate sales can be … More
★★★★★ 5/5
GoogleKate has been extremely helpful since joining Brock Taylor in the lettings department and we are very grateful for her efficient responses to resolve any issues regarding our rental from a landlord perspective. Thanks so much for all your assistance Kate, we really appreciate it!
Ella · 13 December 2025
Agent replied · 24 March 2026
Hi Ella,
Thank you so much for your kind review, we really appreciate you taking the … More
★★★★★ 5/5
GoogleGreat experience, brilliant communication. Angel and her team did very well. They helped close the communication gap between the buyers, solicitors etc.
Michal · 29 May 2026
Agent replied · 15 July 2026
Thank you so much for your fantastic review, Michal.
We're delighted to hear you had such a positive experience with Angel and the team. Keeping everyone informed and ensuring clear communication between buyers, sellers and solicitors is such an important part of a successful transaction, so it's wonderful to know this helped make the process a positive one for you.
We'll be sure to pass your kind comments on to Angel, who will be thrilled to receive your feedback.
Thank you once again for choosing Brock Taylor. We really appreciate your recommendation and wish you all the very best for the future.
Best wishes,
The Brock Taylor Team
★★★★★ 5/5
GoogleFlawless is the only we can describe Brock Taylor. From the ease of Peter to the absolute drive to do their best is incredible. Keith has been our champion, along side Angel. Keith met us at home, when we were deflated with other estate …
Gilly · 16 November 2025
Agent replied · 27 December 2025
Hi Gilly,
Thank you so much for your incredible 5-star review. “Flawless” is such high … More
★★★★★ 5/5
GoogleWe met with many Estate Agents. I chose Brock Taylor due to its' location, it being a family run firm. Above all, because out of the 4-5 Estate Agents, Keith Grant was the only Estate Agent to take time to explain why he wanted to be our …
Matthew · 16 October 2025
Agent replied · 12 November 2025
Thank you, Matthew, for taking the time to share such a detailed and thoughtful review. We’re so pleased that Keith’s approach and communication made the difference for you, and that you’ve been happy with the service from our team. We … More
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