Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the first day I viewed the flat, Suzanna kept me informed and updated on progress. Supported by Amy for the handover of keys and organising the inventory, the team were really helpful and friendly. It was my first time letting with Brock Taylor but it won’t be the last. Thanks team :-)
Orlagh · 22 May 2023
Agent replied · 14 June 2024
Orlagh - thank you for taking the time to provide the team at Brock Taylor with a 5 star review - its great to hear that our whole lettings team looked after you! Thanks again from Peter, Suzanna, Amy & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleMy husband and I had positive dealings with Suzanna, she was one of few agents that went the extra mile given our situation was not stock standard. Suzanna was friendly, helpful, caring and efficient. Thank you Suzanna
Aneshka · 22 May 2024
Agent replied · 14 June 2024
Dear Aneshka - thank you for taking the time to provide the Suzanna & the team at Brock Taylor with a 5 star review - we really appreciate it! Thanks from Peter, Suzanna & the whole team at Brock Taylor.....
★★★★★ 5/5
GoogleWent to see a property today. Keith was very pleasant and helpful!
Jess · 22 May 2025
Agent replied · 22 May 2026
"Thank you, Jess! We're so glad to hear that you had a positive experience viewing a property with Keith. We'll be sure to pass on your kind words to him. If there's anything else we can do to help, just let us know!"
★★★★★ 5/5
GoogleGreat service from this family run estate agents. Josh was really helpful in setting everything in motion and Leanne was fantastic once the sale had been agreed. She kept me informed of progression at all times. I would highly recommend the Horsham office of Brock Taylor if you are selling a property.
Julie · 22 May 2023
Agent replied · 14 June 2024
Thank you Julie for this great review. We are so pleased Josh, Leanne, and the team were on hand to guide you through your sale. From Peter and the Brock Taylor team.
★★★★★ 5/5
GoogleBrock Taylor has managed our property for over 5 years. They have been thorough and responsive throughout. We are confident that we and our tenants are in good hands.
Michael · 24 February 2026
Agent replied · 8 May 2026
Hi Michael,
Thank you for your kind review and for your continued support over the past five … More
★★★★★ 5/5
GoogleAll the Team at Brock Taylor did a great job, Keith, Angel and Lucy all helped during the process and got the job done efficiently and as a landlord this was key in our choice of agent. Would 100% recommend them and will use their services again.
Matt · 9 September 2025
Agent replied · 23 September 2025
Thank you so much, Matt, for your kind words and 5-star review. We’re delighted to hear that Keith, Angel and Lucy were able to support you efficiently throughout the process. As a landlord, we know how important it is to have everything … More
★★★★★ 5/5
GoogleWorked with Amy to let a property, she and the team were incredibly responsive and professional from the very beginning- give great feedback and suggestions throughout. …
Jeremy · 16 September 2024
Agent replied · 24 October 2024
Thank you for sharing your feedback with us, Jeremy. We are glad to hear that you had a positive experience with our team and that we were able to meet your needs. We appreciate your recognition of our professionalism and responsiveness, and we will continue to strive to provide the best possible customer service.
★★★★★ 5/5
GoogleBought my house via Brock Taylor many moons ago and they did a great job. Decided to call them to get some feedback on redesigning my kitchen workspace and garage and understand the valuations before and after the work is done. It was great …
Sandra · 16 September 2025
Agent replied · 22 May 2026
"Thank you so much, Sandra! It’s wonderful to hear that your positive experience with us continues, even many years after buying your home. We're especially pleased that Lucy's advice on your kitchen and garage redesign was helpful in … More
★★★★★ 5/5
GoogleMy experience with Brock Taylor was great from the start, I met with Lucy who showed me around several properties. She was very welcoming, friendly and easy to speak too. She was able to answer all my questions and was very attentive to my …
Joe · 16 September 2025
Agent replied · 24 March 2026
Thank you, Joe, for your detailed and thoughtful 5-star review. We’re delighted to hear that Lucy and Kate made such a positive difference in your search, from the early viewings right through to securing your new flat. It’s fantastic to … More
★★★★★ 5/5
GoogleI have always been really happy with Brock Taylor’s Lettings team, but today they excelled themselves. After the sale of my flat fell through last week, Thomas found a short term let that was happy to allow sales viewings on the same day as …
Claire · 16 September 2025
Agent replied · 24 March 2026
Dear Claire,
Thank you so much for your kind words and for taking the time to share your experience. We're truly sorry to hear that the sale of your flat fell through, but … More
★★★★★ 5/5
GoogleRecently had to arrange the sale of a relatives home. We dealt with Liam who was very professional and efficient and made the whole experience far less stressful than we anticipated. We had lots of interest and a number of viewings in the …
Matt · 16 September 2023
Agent replied · 14 June 2024
Thank you for your kind words, Matt. We're thrilled to hear that Liam provided you with a professional and efficient experience during the sale of your relative's home. It's great to know that we were able to make the process less stressful for you. We appreciate your recommendation and look forward to assisting you in the future.
★★★★★ 5/5
GoogleHaving used their Lettings Service for over fifteen years, I have enjoyed an excellent business relationship with both them and my tenants. A pleasure to work with
David · 24 February 2026
Agent replied · 24 March 2026
Hi David,
Thank you so much for your kind words, and for trusting us with your lettings … More
★★★★★ 5/5
GoogleGood communication and a pleasure to work with. Thanks
O · 9 July 2026
Agent replied · 15 July 2026
Thank you for your kind review.
It was a pleasure working with you, and we're delighted to hear you found the communication throughout your move to be clear and helpful. We really appreciate you choosing Brock Taylor and taking the time to share your experience.
On behalf of the whole team, we wish you all the very best for the future.
Kind regards,
Peter & the Brock Taylor team
★★★★★ 5/5
GoogleI Highly recommend Brock Taylor, Every part of the process has been so smooth and handled exceptionally well. Can’t fault them, they truly have been amazing!
Tracey · 3 March 2026
Agent replied · 24 March 2026
Hi Tracey,
Thank you so much for your lovely review, it really does mean a lot to us. … More
★★★★★ 5/5
GoogleI have used Brock Taylor both to buy and now rent out my property. They are a delight to work with and everything is dealt with in a professional, timely and friendly manner. Special thanks to Suzanna and Hannah for all their help!! I would recommend them 100%
Phil · 22 May 2023
Agent replied · 14 June 2024
Phil - Thank you for the great recommendation. We are so pleased that once again the team was able to meet your needs. We have a fantastic lettings team and I will pass your kind comments on to Suzanna and Hannah. From Peter & all the team at Brock Taylor.
★★★★★ 5/5
GoogleSuzanna has been an absolute star finding my new home. She's always been prompt giving me any updates or info I needed and has delivered great customer service from the viewing to handing over the keys (and everything in between!). We will be very happy hear. Thank you.
Lucy · 22 May 2023
Agent replied · 22 May 2026
Thank you so much, Lucy! We’re thrilled to hear that Suzanna was able to help you find your new home and that her support throughout the process made such a positive difference. We hope you’ll be very happy there and really appreciate your kind words!
★★★★★ 5/5
GooglePeter is incredibly knowledgeable, friendly and helpful. He assisted us with a valuation and his expertise and professionalism was second to none. I wouldn't hesitate to use Brock Taylor in the future.
Tamsin · 22 May 2024
Agent replied · 14 June 2024
Thank you for your kind words, Tamsin. We appreciate your feedback and are glad to hear that Peter provided you with excellent service. We look forward to assisting you in the future.
★★★★★ 5/5
GoogleWe are incredibly grateful to the agency staff for their understanding and support during a difficult time, and for their genuine willingness to help ensure the client could secure their dream home. I will be recommending your agency to everyone, you truly have a team of professionals!
Ирина · 7 August 2025
Agent replied · 24 March 2026
Thank you so much for your thoughtful feedback. We’re truly pleased to hear that our team’s understanding and support helped during a difficult time, and that we could play a part in securing your dream home. Recommendations mean so much to … More
★★★★★ 5/5
GoogleWe've used Brock Taylor to sell our property and we couldn't be happier. Peter & Luisa were fantastic during the sale of the property and Leanne has been very helpful too. We were very impressed with Peter's photos and virtual tour on …
Sadie · 16 September 2023
Agent replied · 14 June 2024
Hi Sadie - thank you very much for providing the team at Brock Taylor with a fabulous 5 star review (for the Haywards Heath office). We are absolutely delighted that the sale exchanged so quickly too! A massive thank you from Peter, Luisa & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleRented for the first time. Lettings team fantastic; always happy to help, answer any questions and promptly deal with any issues. Thoroughly enjoyed the past year and would highly recommend Brock Taylor to anyone looking to rent. Thank you for everything.
Donna · 13 October 2025
Agent replied · 12 November 2025
Thank you so much, Donna, for taking the time to share such a lovely review, and for helping us reach a real milestone, as yours is our 500th review! We’re delighted to hear that your first renting experience with Brock Taylor has been so … More
★★★★★ 5/5
GoogleFirst time buyer here and really happy with the service I received from Brock Taylor. Excellent communication from the team and Fionn was extremely helpful throughout the whole process! Thank you.
Jamie · 22 May 2024
Agent replied · 14 June 2024
Thank you for your positive feedback, Jamie! We're delighted to hear that you had a great experience with our team, especially Fionn. If you ever need any assistance in the future, please don't hesitate to reach out to us at 01403 272022.
★★★★★ 2/5
GoogleTerrible communication when buying a property through them. We were set to exchange on a property within a week but due to unforeseen events regarding the property we could no longer proceed. We were not given any clear updates and had to …
HackbridgeRes · 16 September 2025
Agent replied · 22 May 2026
Hi,
Firstly we would love to understand which property this relates to, as we do not recognise the company name as a purchaser However, we always value feedback … More
★★★★★ 5/5
GoogleI had a great experience with Kate, she was incredibly helpful, professional, and always quick to respond to any issues or questions I had. She communicated clearly, responded to emails promptly, and was happy to fit me in around my busy …
Erin · 16 September 2025
Agent replied · 24 March 2026
Thank you so much for your lovely review, Erin. We're thrilled to hear that Kate provided such a helpful and professional service. She takes great pride in looking after her clients, and your kind words will mean a lot to her. We're really … More
★★★★★ 5/5
GoogleKeith from Brock Taylor came to our home for a valuation. He had done prior research and was warm and complementary of our home. He gave reassurance in the market and the likelihood of us selling, providing a good estimate which aligned …
Tanith · 16 September 2025
Agent replied · 22 May 2026
Thank you, Tanith! We're so pleased to hear that Keith made such a positive impression during your valuation. It's great to know his preparation, knowledge, and reassuring approach were helpful, and that he’s been responsive throughout. We really appreciate your kind words and look forward to working with you on the sale of your home!
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