Every review we hold for the Horsham office, from every platform, shown as written. First names only.
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5/5
GoogleHaving never been a landlord before I engaged Brock Taylor to rent out my property and have been dealing with Suzanna. From the start she has answered all my questions and has put my mind at ease and made the whole process so easy!!! Thank you so much. A great service so far.
A Β· 22 May 2024
Agent replied Β· 14 June 2024
Dear AA that's a great review - thank you! It's great news that you received a top service from Suanna & the whole team at Brock Taylor lettings. A great big thank you from Peter, Suzanna & the wholew team at Brock Taylor.
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5/5
GoogleKate from Brock Taylor made moving absolutely effortless, stress free and super quick and easy, i would highly recommend her and Brock Taylor for anyone looking to move.
Kian Β· 22 May 2025
Agent replied Β· 22 May 2026
"Thank you, Kian! We're so pleased to hear that Kate made your move effortless and stress-free. Moving can be a big task, so it's wonderful to know she helped make the process quick and easy for you. We truly appreciate your recommendation and wish you all the best in your new home!"
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5/5
GoogleAwesome job selling our home. Incredibly friendly and knowledgeable team. Thank you to Sam Ellis in particular for everything he did. Couldn't fault Brock Taylor at all.PositiveResponsiveness, Quality, Professionalism
Chris Β· 27 July 2022
Agent replied Β· 14 June 2024
Thanks for this 5 star review Chris. Its always so wonderful that the team, and in particular Sam, has given you a really positive experience. Thanks for giving us the opportunity to sell your home. From Peter, Sam and all the team at Brock Taylor.
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5/5
GoogleExceptional service!!
I have recently rented a property through Brock Taylor and dealt with Suzanna β¦
Samuel Β· 16 September 2023
Agent replied Β· 14 June 2024
Hi Samuel - thank you for taking the time to provide the lettings team at Brock Taylor with a fantastic 5 star review - we really appreciate it! Thank you from Peter, Suzanna & the whole team at Brock Taylor.
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4/5
GoogleStaff all friendly when we spoke on the phone, response to emails was hit and miss. Generally overall a good estate agents.
Lucy Β· 24 July 2025
Agent replied Β· 24 March 2026
Thank you, Lucy, for sharing your feedback. Weβre really pleased to hear that you found our team friendly and that your overall experience with us was positive. Weβre sorry if our email responses were not always as consistent as they should β¦ More
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5/5
GoogleExcellent local agents who achieved a quick sale at a great price. They are friendly, effective, and contactable. Josh and Leanne were especially helpful in the sale of our property.
Robert Β· 22 May 2022
Agent replied Β· 14 June 2024
Robert - Thank you for taking the time to leave a great review. So pleased Josh & Leanne were able to help, they are the dream team! Best of luck in your new home. From Peter & all the team at Brock Taylor.
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5/5
GoogleWe had a great experience with Brock Taylor in Horsham during our property purchase. Fionn, their sales progressor, was very professional, and the communication was excellent. Post-move, they were a huge help, pointing us in the right direction for local tradespeople to tackle the work we had in mind for the house.
Mike Β· 22 May 2024
Agent replied Β· 14 June 2024
Thank you for your positive feedback, Mike! We're glad to hear that you had a great experience with our team in Horsham. Fionn and the rest of our staff work hard to provide professional service and excellent communication. We're also β¦ More
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5/5
GoogleI changed to Brocks after being with an online only agent for a short time.
As the saying goes 'you get what you pay for'. All of the staff are polite, helpful and most have good knowledge of the local area, service and amenities. I would have no problem in recommending them.
Kazza Β· 22 May 2024
Agent replied Β· 14 June 2024
Thank you for your positive review, Kazza! We're glad to hear that you had a great experience with our team at Brock Taylor Estate Agents. We pride ourselves on providing excellent service and local knowledge to our customers. If you ever need any assistance in the future, please don't hesitate to reach out to us at 01403 272022.
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5/5
GoogleEmily Lee has been excellent. A credit to Brock Taylor. Emily dealt with my Mother very calmly, professionally, and made her feel comfortable with the difficult task of moving at a mature age! The properties she was shown, were appropriate β¦
Neil Β· 8 October 2019
Agent replied Β· 14 June 2024
Thank you for this excellent review Neil. Emily is a highly valued and effective member of our team, who certainly has a very caring and attentive nature. I am glad that you have had such a positive experience with her and hope that we are able to continue to help your mother. A big thank you from Emily & the whole team at Brock Taylor.
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5/5
GoogleVery professional and helped me so much with finding a property to rent with limited time on my part. Friendly staff and always did get back to me as promised. Thank you to Suzanna and Petter. π β¦
Samantha Β· 8 October 2020
Agent replied Β· 14 June 2024
Thank you very much for taking the time to provide us with a great 5 star review for the service you have received from Brock Taylor. We are delighted that we have helped you secure a new home and look forward to handing over the keys soon! Thanks again from Peter, Suzanna & the whole team at Brock Taylor.
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5/5
GoogleThank you Josh, Sam and the rest of the team at Brock Taylor. Amazing service, great communication. Well deserved 5 stars. Will be recommending you to everyone. Thanks again.
Debbie Β· 22 May 2022
Agent replied Β· 14 June 2024
Debbie - We can't thank you enough for this great 5 star review and the future recommendations! From Peter & all the team at Brock Taylor.
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5/5
GoogleVery happy with our experience with Brock Taylor. Liam was always in communication with us and their longer opening hours throughout the week meant we could always get in touch when we wanted. A quick sale and efficient service.
Jessie Β· 22 May 2020
Agent replied Β· 14 June 2024
HI Jessie, thank you for taking the time to provide Liam and the team at Brock Taylor in Horsham with a fantastic 5 star review! We're glad that our longer opening hours were important to you and helped us to maintain contact with you, that β¦ More
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5/5
GoogleEfficient and attentive service. Emily Lee, particularly stood out for us, going the extra mile, when we had a 'hitch' in our purchase which could have caused a breakdown of the sale. Thank you Emily...
Maggie Β· 22 May 2021
Agent replied Β· 14 June 2024
Dear Maggie - thank you for taking the time to provide us with such a positive review - we really appreciate your comments - sand the 5 star review! Thanks, from Peter, Emily & the whole team at Brock Taylor.
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5/5
GoogleI have just become a tenant through Brock Taylor and they have been fantastic, everyone in the lettings department was so friendly and helpful, right from the start. Suzanna made sure everything went through smoothly, and was always on β¦
Sophy Β· 8 October 2019
Agent replied Β· 14 June 2024
Thank you for taking the time to provide such a positive review of the whole lettings team at Brock Taylor, Horsham. I am delighted to hear that you've singled out our lettings Manager, Suzanna, for special praise and can only wish you every success in your new home, from all the team at Brock Taylor.
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5/5
GoogleCanβt fault Brock Taylor, they have been incredibly helpful the whole way through and never rushed or pressured us into anything. Ollie showed us round the property and had very good knowledge of it. He also didnβt make us feel a nuisance β¦
Marie Β· 16 September 2024
Agent replied Β· 14 June 2024
We are thrilled to hear about your positive experience with Brock Taylor Estate Agents. Thank you for recommending us and for highlighting our knowledgeable staff, quick responses, and helpful service. We appreciate your feedback and look forward to assisting you further in the future.
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5/5
GoogleBrock Taylor have been amazing! My house went under offer in 4 days. Ollie & Liam have been brilliant throughout. Following up, returning calls when they said they would, and being one step ahead at all times. The whole experience has been β¦
Lisa Β· 16 September 2024
Agent replied Β· 24 October 2024
Thank you very much for your kind review! We're so glad to hear that you've had a positive experience working with Brock Taylor Estate Agents Horsham, and we really appreciate your recommendation. We'll continue to do our best to provide excellent service to all our customers.
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5/5
GoogleWe were looking for a rental in Horsham and met Alex Cooper. Alex was wonderful; he is professional, helpful, knowledgeable and friendly.
Always smart, punctual with viewings and ready to answer questions, he made the β¦
Heidi Β· 8 October 2020
Agent replied Β· 14 June 2024
Dear Heidi, thank you for providing the team at Brock Taylor with a fabulous 5 star review. It's always great to hear when a member of the team provide such a positive service and it sounds like Alex has really impressed you! A big thank you from Peter, Alex & the whole team at Brock Taylor.
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5/5
GoogleI have recently moved into a property managed by Brock Taylor and with all moves had a few minor issues. They dealt with all of them promptly and efficiently. Thank you all (especially Terri !).PositiveResponsiveness, Quality, Professionalism
Martin Β· 13 June 2020
Agent replied Β· 14 June 2024
Martin, thanks for the positive, constructive review of your recent experience with Brock Taylor - and (obviously) the kind 5 star review! It's always great to hear that although there were a few niggles we resolved them quickly. Thanks again from Peter, Terri & the whole team at Brock Taylor.
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5/5
GoogleI recently looked round a flat with Ollie, he was very knowledgeable, friendly and approachable and answered all our questions we had. Thank you!
Lillie Β· 22 May 2025
Agent replied Β· 24 October 2024
It is our pleasure to have provided you with a positive experience, Lillie. Thank you for sharing your feedback with us. We appreciate your business and look forward to serving you again in the future.
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5/5
GoogleFabulous experience with the team, in particular Liam. From start to finish he has been there to answer all our questions, and make the process of buying our new home an easy one!
Canβt recommend enough
Rachel Β· 22 May 2020
Agent replied Β· 14 June 2024
Rachel, thank you for leaving the team and Liam in particular such a great 5 star review, we really appreciate it. As an independent company one way we can differentiate ourselves from our competitors is through the service that we provide β¦ More
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5/5
GoogleThank you very much for all your help at Brock Taylor, especially Terri Brand during the last few weeks π Terri was very friendly, helpful and always kept me informed via email and phone π β¦
Linda Β· 22 May 2020
Agent replied Β· 26 July 2024
Linda, thank you for taking the time to provide Terri and the team at Brock Taylor with a 5 star review - we really appreciate it when our clients' recognise our efforts! Thanks again fromPeter, Terri & the whole team at Brock Taylor.
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5/5
GoogleEmily Lee was a pleasure to deal with. She listened to our requirements and went out of her way to find us the properties to look at that ticked all the boxes.
Gareth Β· 22 May 2021
Agent replied Β· 14 June 2024
Gareth - thank you for taking the time to provide us with such a positive review - it's always great to hear when someone does a good job & it certainly sounds like we did! Thanks gain from Peter, emily & the whole team at Brock Taylor.
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5/5
GoogleEmily has been great, always getting back to us and answering any questions in a timely manner. She is reassuring and professional, would be happy to work with her anytime!PositiveResponsiveness, Professionalism
Gill Β· 27 July 2021
Agent replied Β· 14 June 2024
Thanks for providing Emily & the team at Brock Taylor with a fabulous 5 star review - it's always great to hear when we are doing a good (let alone great) job! Thanks again & good luck in the future from Peter, Emily & the whole team at Brock Taylor.
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4/5
GoogleAddressed several tenancy issues to a good standard towards the end of my contract. Thank you again for a smooth tenancy exit, Kate and Lucy
D Β· 22 April 2025
Agent replied Β· 22 May 2026
Hi D M,
Thank you for your kind review! We're really pleased to hear that Kate and Lucy were able to support you effectively and ensure a smooth tenancy exit. We β¦ More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.