Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhere do I start?! First, the team have been amazing. From putting my flat on the market, getting it sold, then finally following through with the sales progression get us over the line. The service was quick, friendly, personable and just …
Lisa · 8 October 2021
Agent replied · 14 June 2024
Wow, Lisa. Thank you for the fantastic review and thank you for letting us know Emily and Leanne were able to help you through the process. It has been our pleasure assisting you with the sale of your home. From Peter, Emily, Leanne and all the team at Brock Taylor.
★★★★★ 5/5
GoogleThe marketing, sale and completion of the sale was all handled professionally
Mark · 22 May 2024
Agent replied · 14 June 2024
Thank you for your positive review, Mark. We're glad to hear that our team at Brock Taylor Estate Agents Horsham provided you with professional service throughout the entire process. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at 01403 272022.
★★★★★ 5/5
GoogleFantastic service I am so pleased I sold my house with Brock
Ian · 22 May 2024
Agent replied · 14 June 2024
Thank you for your kind words, Ian! We're thrilled to hear that you had a fantastic experience selling your house with Brock Taylor Estate Agents. If you have any friends or family looking to buy or sell, don't hesitate to send them our way. We're here to help!
★★★★★ 5/5
GoogleWe have been looking for a property within the Horsham area, and have been in touch with various members of the Brock Taylor team about this, meeting several of them at viewings too. …
Caroline · 8 October 2022
Agent replied · 14 June 2024
Caroline - Thank you for this wonderful review, it has been a pleasure meeting you. Do give us a call or pop in and see us anytime. From Peter & the team at Brock Taylor.
★★★★★ 5/5
GoogleWhere should I start. This is the second property my finance and I have rented. Our first time using Brock Taylor. Compared to our previous agent, Brock Taylor have been a breath of fresh air. To begin with we were shown round a number of …
David · 8 October 2020
Agent replied · 14 June 2024
Thank you David for providing such a positive review about the service you received from the team at Brock Taylor Horsham. I am delighted to hear that you found both the management & lettings team to be equally helpful. Wishing yo all the best in your new home, from Peter, Suzannah, Terri & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleWe are in the process of looking to buy a house and from our first phone call to Brock Taylor to date we have been really impressed with their service and approach. The majority of our interactions and viewings have been with Emily, who is …
Mimma · 8 October 2020
Agent replied · 14 June 2024
Thanks for the delightful review of the service yo have received from Emily & the whole team at Brock Taylor, it's always great to receive a 5 star review! We look forward to continue to be of assistance from Peter, Emily, Laura & the whole team at Bock Taylor.
★★★★★ 5/5
GoogleI have been a tenant with Brock Taylor for 2 years and if I have any questions they are always answered with in seconds! Suzanna, Alex and Lucy are fantastic! Very friendly! Nothing is a chore for them and always exceed my expectation! Highly recommend Brock Taylor!
P_A_B · 22 May 2020
Agent replied · 14 June 2024
Dear Peter, its great to receive a 5 star review for the service that you have received, so thanks for doing so. We will continue to work hard to exceed your expectations, and its been a pleasure to have you as a tenant too! A big thank you from Peter, Suzanna, Alex & the whole team at Brock Taylor Horsham.
★★★★★ 5/5
GoogleWe experienced a very high quality experience with Emily Lee of Brock Taylor. She showed round a number of properties and and was responsive to our questions and negotiated well with the seller. This was a highly professional experience and …
Robin · 8 October 2021
Agent replied · 14 June 2024
Dear Robin - thank you for taking the time to provide Emily & the team at Brock Taylor with a 5 star review and overview of your experience with her - we really appreciate it. A big thank you from Peter, Emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleReally happy with the service that Brock Taylor provided us throughout our sale. Josh managed our sale professionally throughout the process and was very patient with all the hurdles we had to endure. Once sold having Leanne as a sales …
Russ · 8 October 2021
Agent replied · 14 June 2024
Thanks for the review Russ & we agree that Leanne is fabulous - but even we didn't know she was a "professor of property progression!" ;-) A great big thank you from Peter, Leanne & the whole team at Brock Taylor!
★★★★★ 5/5
GoogleWe are selling my late mother's flat. When the property first went on the market things were slow and not helped by six similar properties on sale within the block of flats …
Malcolm · 8 October 2022
Agent replied · 14 June 2024
Malcolm - I'm so pleased that the team once again met expectations for you and secured the sale of your flat. We really appreciate that you took the time to leave us this great review. From Peter & the team at Brock Taylor.
★★★★★ 5/5
GoogleAs you can already see from the reviews of Brock Taylor, they're a very efficient team of people who are genuinely interested in what you're looking for. I have been dealing with Sam and although we haven't yet found a place, as a first …
Holly · 8 October 2020
Agent replied · 14 June 2024
Holly, what a lovely review - thank you. It's always great to receive a positive review, but even more powerful when it is compared to your experiences with other agents and also highlights a particular member of the team. Naturally, we too … More
★★★★★ 4/5
GoogleOriginally we planned to sell our property through Brock Taylor as they clearly had a good grasp of the market and a great track record. They were very quick to accommodate our change of decision to let on a short hold tenancy as COVID-19 …
Lickfold · 8 October 2020
Agent replied · 14 June 2024
Thank you very much for the positive endorsement of both the sales & lettings departments at Brock Taylor - we really appreciate it. Thanks again from Peter & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleI approached Brock Taylor having been recommended by a friend. Suzanna guided us through the process very well. Within two days, we had seven viewings and three offers - two of which were for a sum greater than we had been asking. I would …
Robin · 8 October 2020
Agent replied · 26 July 2024
"Brock taylor would be my first choice of companies to manage the letting process!" Well thanks that a brilliant recommendation for the service that yo received, we really appreciate you taking the time to provide the team at Brock Taylor … More
★★★★★ 1/5
GoogleListed a property with access to a loft space, which I required. After paying a solictor to do their searches, it became apparent that the loft was not part of the property they were selling. I wouldn't have even enquired about the property …
Dave · 8 October 2020
Agent replied · 26 July 2024
Dear Mr Matlock, as you can see from the high number of 5 star reviews that we have received through Google we are not used to receiving a 1 star review. Therefore we were disappointed to read that you were unhappy with the experience of … More
★★★★★ 5/5
GoogleI can confidently say that my experience of this company has been nothing but positive. They have conducted business in a friendly and professional way, and this can be said of all staff I have dealt with. In what has been a challenging …
Trevor · 8 October 2020
Agent replied · 14 June 2024
Dear Trevor, we love receiving 5 star reviews of the service that we have provided, so thank you for taking the time to review the team at Brock Taylor Horsham. It is great to hear that we have provided a high level of advice and direction, … More
★★★★★ 5/5
GoogleDuring my search for a property my point of contact with Brock Taylor was Emily. We found her extremely helpful and proactive in finding properties for us to consider. She was always punctual with viewings and had plenty of information about the property to hand.
Tom · 22 May 2020
Agent replied · 26 July 2024
Thank you for providing such a positive review of both Brock Taylor & Emily. It's always great to receive positive feedback about the company, but especially when it highlights great service from a specific member of the team. So, a big thank you from Peter, Emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleSuzanna and the rest of the team were exceedingly helpful and efficient and went the extra mile to help the move go smoothly. Highly recommended!
Danny · 22 May 2023
Agent replied · 14 June 2024
Thank you Danny for taking the time to leave this 5 star review! So pleased the move went smoothly. I will pass your comments on to Suzanna and the team. From Peter and everyone at Brock Taylor.
★★★★★ 5/5
GoogleFantastic. They sold the house first time within 4 weeks. The buyer pulled out after months, and on the brink of exchange. Brock Taylor sold it again within 10 days. …
Dave · 8 October 2022
Agent replied · 14 June 2024
Thank you Dave for this wonderful review. I'm so pleased we were able to sell your house twice! It can be such a stressful process especially when someone pulls out. But I'm glad the team was on hand to quickly secure you another buyer and … More
★★★★★ 5/5
GoogleEmily (Lee) was really friendly and professional when showing my boyfriend and I round some flats we were interested in. As first time buyers she gave us all the information we needed and made us feel so relaxed in what is supposed to be a …
Rachel · 8 October 2019
Agent replied · 14 June 2024
Thank you for taking the time to provide such a positive, 5 star review, of Brock Taylor and in particular Emily. As an independent company, we rely on being recommended for the service that we provide, as this is a real differentiator … More
★★★★★ 5/5
GoogleBrock Taylor were the agents selling the house that we just bought. Buying a house I had no choice over who to buy from - you just go with whatever agent is selling the house you like the look of online rather than 'choosing to buy a house …
Andy · 8 October 2017
Agent replied · 14 June 2024
Thank you for the lovely review, the team, and in particular Richard were justifiably proud to have received such a positive overview of the service they received.
★★★★★ 5/5
GoogleI moved to Horsham just a few weeks ago and Brock Taylor have helped me tremendously from the first point of contact. Lucy Taylor-Croft's effort in helping me get the apartment I wanted have been excellent and smooth, could not have asked …
Lynn · 8 October 2020
Agent replied · 14 June 2024
Dear Lynn, thank you for taking the time to provide Brock Taylor with such a positive 5 star review for the service that you received from both Lucy & the whole lettings team. We really appreciate you taking the time to provide us with such a positive review, from Peter, Lucy & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleWithout a doubt Brock Taylor offer the best Customer Service in the Rentals sector in Horsham. Down to earth team who will go further than “the extra mile” to help. They understand their clients on an individual basis and have a solid …
John · 8 October 2020
Agent replied · 14 June 2024
Dear John Thank you for taking the time to provide the lettings team at Brock Taylor, Horsham with such a lovely review, we really appreciate it! We also believe that we provide the best service in Horsham, so it's great to have it confirmed. Thanks again, from Peter, Suzanna, Alex, Lucy & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleExcellent service from Amy and Suzanna. Thank you.
Edward · 22 May 2024
Agent replied · 14 June 2024
Thank you, Edward, for your kind words and for choosing Brock Taylor Estate Agents. We're thrilled to hear that Amy and Suzanna provided you with excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at 01403 272022.
★★★★★ 5/5
GooglePolite and helpful local estate agent would recommend
Trevor · 22 May 2024
Agent replied · 26 July 2024
Thank you for your kind words, Trevor! We're delighted to hear that you found our team polite and helpful. We appreciate your recommendation and hope to assist you with any future real estate needs. Feel free to reach out to us at 01403 272022.
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