Trusted Agent profile · Horsham
Verified
★★★★★
592 reviews across 1 platform
2 East Street, Horsham, RH12 1HL
Brock Taylor's office in Horsham, at 2 East Street, is rated 4.8 out of 5 across 592 reviews on 1 platform, including 592 Google reviews rated 4.8.
Every review we hold for the Horsham office, from every platform, shown as written. First names only.
5/5
GoogleNot having had the best of experiences at the beginning, our house sale was taken on by Emily Lee and we have nothing but praise for how it has since been handled. …
Marjory - thank you for taking the time to provide such a detailed & positive review of the experience - that you received from Brock Taylor in Horsham and in particular Emily. Many thanks from Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleOne of the most professional focused and competent agencies I've used in over 40 years. Attention to detail, and response to enquiries were exemplary. …
Nick, that is a lovely review - thank you so much. It's always great to receive a (real) review and especially when its from such an esteemed reviewer! We are delighted that we have been able to assist you in wish you every success in the … More
5/5
GoogleWe rented a property through Brock Taylor and throughout our tenancy we found them to always be professional, friendly, knowledgeable, courteous and efficient. The whole team are a real credit to their organisation. Our own personal …
Hi Huw, that's a great review of the service you received from Brock Taylor - thanks for taking the time to leave us with a fabulous 5 star review! Its great to hear that Terri & the team went the extra mile for you from Peter, Terri & the whole team at Brock Taylor.
5/5
GoogleReally pleased with the service I received from the BT Team, they were very responsive and nothing ever seemed too much trouble. I would highly recommend this agency!
Brooke - Thank you for this wonderful review and recommendation. Please do come back and see us again when you next move! From Peter & the team at Brock Taylor.
5/5
GoogleAbsolutely superb service from start to finish.Very friendly, professional, helpful and brilliant communication at all times.I cannot praise Leanne and her colleagues more highly.Well done a great job!
Graham - Thank you for this wonderful 5 star review! So pleased to hear your experience with Leanne and the Brock Taylor team has been a very positive one. Do come back and see us in the future. From Peter & everyone at Brock Taylor.
5/5
GoogleExcellent service from Brock Taylor. Professional and efficient in every aspect of their service. Happy to recommend them.
Ko - Thank you for this great review and recommendation. From Peter & all the team at Brock Taylor.
5/5
GoogleSarah in sales progression was fantastic all the way through the sale of my property giving me updates regularly. Sarah took the stress away by dealing with everything efficiently. Brock Taylor have been a delight to deal with.
Terri, thank you for taking the time to provide the team at Brock Taylor with a fabulous 5 star review and in particular highlighting how helpful Sarah was in progressing your sale. We believe every agent should have dedicated sales … More
5/5
GoogleI am very pleased with the amazing help from Alex at Brock Taylor. He was very helpful and made sure all the issues were addressed by the Landlord before we moved in. He was very accommodating. Thank you!
Dear Ana, thank you for taking the time to provide Brock taylor with a 5 star review, we are delighted that we managed to find a home for you and your family and hope that you're happy there. A big thank you & good luck from Peter, Alrex and the whole team at Brock Taylor.
5/5
GoogleThis was my first major issue with the property in nearly 3 years of renting and it was all sorted out with very little hassle. The Property Manager (Kerry) was professional throughout and tried everything to resolve my issue as quickly as …
Thank you very much for this kind review - I will make sure that Kerry is congratulated on her professionalism and assistance. If we can offer any further help in the future then please do let us know. Once again thank you and good luck in everything you do! Regards - Peter Maskell, Director.
1/5
GoogleThey clearly have issue with people who receive universal credit and they don't even have the decency to call you back despite leaving a couple of messages.
Hi Callum - Firstly, we do care about our reputation and so are disappointed to receive a one-star review, but do want to resolve any issues. However, we have tried to search for your contact details, but can't find them on our database, … More
5/5
GoogleI was pleasantly surprised at the professional service that I received from Brock Taylor on my viewing of one of their listings. …
Justin - It was our pleasure looking after you on Saturday. Public transport can be stressful and even more so when you had done a long journey and it was looking unlikely you were going to make the appointment. I'm so pleased you were able … More
5/5
GoogleWith any interaction with Emily at Brock Taylor she is responsive, efficient and friendly. Clearly keeps great records of previous conversations and generally very very helpful.
Alex - thank you for taking the time to provide Emily & the team at Brock Taylor with a fabulous 5 star review - we really appreciate it! A big thank you from Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleViewed several properties with Brock Taylor. We were given plenty of time to roam around on our own - without the agent breathing down our necks - but they were on hand to answer any questions.
Thank you for the very positive review of Brock Taylor, we really appreciate you taking the time to do this and look forward to continuing to work with you to find your next home, from Peter & the whole team at Brock Taylor.
5/5
GoogleWe chose to sell our property with Brock Taylor as we had had such a great service from the lettings team. …
Karen - Thank you for this wonderful review. I am so pleased both our Sales & Lettings team have been able to meet your expectations. They truly are a great bunch of people who put the customer at the heart of everything they do. I will pass your kind words onto Josh & Sam. From Peter & all the team at Brock Taylor.
5/5
GoogleAs a contractor who has worked for Brock Taylor for a number of years, I would have no hesitation in stating that they are the most professional property agent I deal with in the Horsham area. …
Mark, thank you for this kind review. We believe that it is a partnership when working with our preferred suppliers, and so always have a policy of supporting and closely working with them. May I take this opportunity to thank you both for … More
5/5
GoogleI have been with Brock Taylor for a few years now and they are a very friendly, helpful company . Suzanna and Iona are extremely helpful with any issues that arise with the …
Thank you for providing both Suzanna & the team at Brock Taylor, with a fabulous 5 star review., It's really positive to hear that we have provided a continuously high level of service across a number of years. Thanks again from Peter, Suzanna & the whole team at Brock Taylor.
4/5
GoogleTheir Sales Consultant, Holli Ashpole met us promptly at the property and was charming, helpful, informative and full of good ideas throughout. What a pleasure!
Thanks Shauna, so pleased Holli was able to help. Do get in touch if there is anything else we can assist with. From Peter, Holli and all the team at Brock Taylor.
5/5
GoogleVery good service, friendly staff and easy to communicate with. Very helpful. Would use again.
HI Aimee - thank you verry much for the lovely review - we are delighted that we helped to make that move happen for you & wish yo every suuccess in the future. Thank you from Peter & the whole team at Brock Taylor
5/5
GoogleEmily took care of the sale very professionally. The market was tough but she kept me updated regularly with viewings and feedback and got to the sale eventually. …
Thank you for the 5 star review - we really appreciate yo taking the time to review your experience with Brock Taylor in Horsham. It's great to hear that Emily provided such a high level of service. Thank you from Peter, Emily & the whole team at Brock Taylor.
5/5
GoogleA very big Thankyou to Liam and Emily for the advice help and support. I would recommend Brock Taylor’s team as they are professional accurate and very pleasant to talk too.
Lara, thank you for taking the time to endorse Emily & Liam for the service that they provided to you, as well as the rest of the team. We were delighted to be able to assist you and thank you again for taking the time to provide the team … More
3/5
GoogleBrock taylor managed my sale From a sales point of view, Brock Taylor were excellent.They found a buyer and a …
Peter - Thank you for your review. I'm so sorry on this occasion we did not meet expectations. As a team we will take your feedback on board and work hard to make improvements. Please do come back and see us in the future and hopefully we can turn that 3 star review into a 5 star review. From Peter & all the team at Brock Taylor.
5/5
Google7 months of trying to sell with a different agent then 7 days of Brock Taylor and there's 3 viewings and a sale. Perfect.
Lisa- thanks so much for this great review. So happy the team at Brock Taylor were able to secure a sale for you and help get you moving. Best of luck with your move from Peter & the whole team at Brock Taylor.
5/5
GoogleBrock Taylor were brilliant at helping me move to Horsham. The whole team were very friendly and were in constant communication even through December. They helped the move go smoothly, can't recommend them enough.
Yogesh, thank you for taking the time to provide the team at Brock Taylor with such a positive review of the service that you received from our lettings team. We are delighted that we were able to assist you with making the process of … More
5/5
GoogleProfessional, diligent and personal experience. Very different from our experience with larger agents.
Ricky, thank you for taking the time to leave such a great review. So pleased your experience with us has been 5*. From Peter & all the team at Brock Taylor.
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