Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
Googleso far Brock taylor have been very helpful. I have only had dealings with Emily Lee, who has been polite, knowlegable and seems to understand excatly what type of property I would like to buy. her customer service skills are very good and she always calls back when she says she will. I could not ask for more.
Moya · 22 May 2020
Agent replied · 14 June 2024
Moya, thank you for providing Emily & the team at Brock Taylor with a 5 star review, it's great to hear that you've received a high level of service from us. We always aim to please so it's great that we achieved that for you! Thanks again from Peter, Emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleI have just used Brock Taylor again to move into my new rental property and once again they have been great, quick to answer any queries or questions and always happy to help if there are any issues, 100% recommend them. Thank you to all the team for all your help with our move.
Sophie · 22 May 2021
Agent replied · 14 June 2024
Thank you from the whole team at Brock Taylor. It's always great to receive a positive review and that is certainly a very positive review! We hope you enjoy your new home. From Peter and the Brock Taylor team.
★★★★★ 5/5
GoogleSpoke with Kerry Tate - as always, she was very helpful and handled my query quickly and efficiently. Much appreciated. Highly recommended.
Jacky · 22 May 2024
Agent replied · 14 June 2024
Hi Jacky, thank you for providing Kerry & the team at Brock Taylor with a fabulous 5 star review - it's great to hear that the team are looking after you. A big thank you from Peter, Kerry & the team at Brock Taylor.
★★★★★ 5/5
GoogleWe’ve had the immense pleasure of working with Liam Stanbridge and Sam Ellis at Brock Taylor regarding the sale of our home. Having been in the service industry for 38 years I know just how important great service should be and these guys …
Mrs · 8 October 2022
Agent replied · 14 June 2024
Thank you Mrs Butcher for this wonderful review. We pride ourselves on service and are so pleased that Liam & Sam were able to meet expectations. They are fantastic at what they do. Wishing you many years of happiness in your new home. From Peter & all the team at Brock Taylor.
★★★★★ 1/5
GoogleWhat a horrible estate agents! They lure you with their adverts with low prices for rental properties
- then you have to significantly overpay to even be considred. I dealt with a …
An · 16 September 2023
Agent replied · 14 June 2024
Hello An, sorry we thought we had already responded to your review - but are DEFINITELY NOT horrible estate agents - you also failed to highlight that after your offer was accepted you DID NOT RESPOND TO CALLS AND EMAILS FOR 24 HOURS or … More
★★★★★ 5/5
GoogleI have used Brock Taylor once for buying and twice for selling properties. They are a very friendly yet very professional team. I cannot praise Leanne enough for her efficiency and also patience with my latest purchase. I would give her 10 stars here if I could.
Dr · 22 May 2022
Agent replied · 14 June 2024
Zohreh - Thank you for Leanne's 10 star review! I'm so glad she was on hand to guide you through your purchase. Do come back and see us in the future. From Peter and all the team at Brock Taylor.
★★★★★ 5/5
GoogleExcellent, prompt, service. Engaging but very professional at the same time. Liam, Jenny and the whole team have been excellent and I am sure that they will see the process through to completion with the same expertise.
Brod · 22 May 2023
Agent replied · 14 June 2024
Thank you Brod for this wonderful review. So pleased the team has met expectations. I will pass your comments on to Liam and Jenny. Do get in touch if we can be of any further assistance. From Peter & all the team at Brock Taylor.
★★★★★ 5/5
GoogleWe have just secured our dream home with Brock Taylor through our lovely agent Emily Lee, who has been fantastic from start to finish. Genuine and professional, she has helped us on every step of the way. Brock Taylor were by far the best estate agents we dealt with in Horsham and we would fully recommend them.
Anna-Marie · 22 May 2020
Agent replied · 14 June 2024
Dear Anne-Marie, many thanks for providing the team at Brock Taylor, Horsham, with another fabulous 5 star review. We are delighted that we managed to help you to find your "dream home!". Naturally we are also delighted that you found us to … More
★★★★★ 5/5
GoogleAt some point throughout our house sale and purchase we worked with every member of the Brock Taylor Sales Team and the whole team has been a pleasure to work with. Through their professional approach and local knowledge they added a huge …
Sam · 8 October 2022
Agent replied · 14 June 2024
Sam - Thank you for this great review. Selling a house can sometimes be a tricky process but I'm so pleased the team was on hand to guide you through it. Do pop back and see us anytime. From Peter & the team at Brock Taylor.
★★★★★ 5/5
GoogleRecently purchased a property with Brock Taylor and as a buyer the sales progression was effective and timely. I had good confidence in the information that was being provided to me from the seller through the estate agent and was able to …
James · 8 October 2022
Agent replied · 14 June 2024
Thank you James for this great review. So pleased the sale went through with very few issues arising. We hope that you are happy in your new home. Thank you for the feedback regarding the new home gift, this is something we can look into in the future, and appreciate your feedback on this. From Peter & all the team at Brock Taylor.
★★★★★ 5/5
GoogleWe have been tenants in a property managed by Brock Taylor for several years. Everybody we have dealt with has been polite and professional, but I would like to say thanks in particular to Laura Turner. She has been excellent and offers …
Kim · 8 October 2022
Agent replied · 14 June 2024
Kim - Thank you for this great Review. It's good to hear Laura has been on hand to assist with any enquiries. We have a great Lettings team so please do pop in and see them anytime. Thank you also for being a great tenant over the last few years! From Peter & all the team at Brock Taylor.
★★★★★ 5/5
GoogleFrom a Landlord prospective, Brock Taylor has provided an excellent service in renting out our property. Professional products and services, at a competitive price, clearly explained and a very quick response to all queries and resolving problems. What more can you ask for? I would happily recommend them as a Letting agent.
Jon · 22 May 2021
Agent replied · 14 June 2024
Dear Jon - thank you for taking the time to provide the lettings team at Brock Taylor with such a positive 5 star review. We always aim to provide a high level of service so its always great to have it confirmed by our clients. Also … More
★★★★★ 1/5
GoogleAs you can see from the owners response, this is a very real reflection of the mindset held by Brock Taylor, Horsham. Even when presented with hard evidence they still refuse to accept any wrong-doing. My experience if this company - …
J · 8 October 2022
Agent replied · 14 June 2024
Thank you for your review, obviously we are always disappointed to receive a negative review of our service, especially when it is not a true reflection. For clarity, at no point would we ever be involved in a revenge eviction, however … More
★★★★★ 5/5
GoogleWe're very impressed with the service from Brock Taylor right from the start with an initial consultation with Josh through to their arrangements for viewing using an open day format. …
John · 16 September 2023
Agent replied · 14 June 2024
John - Thank you for this great review. So pleased Josh & the team were able to secure you a buyer so quickly. We wish you the best of luck with your onward purchase but in the meantime do pop in or call us anytime. From Peter, Josh & all the team at Brock Taylor.
★★★★★ 5/5
GoogleFrom the moment we made contact with Brock Taylor we were looked after. Very professional and definitely made living in Horsham stress free. Always on hand and quick to act.
Have had to head back to Ireland for a few months but will be contacting them upon our return.PositiveResponsiveness, Quality, Professionalism
Laura · 13 June 2021
Agent replied · 14 June 2024
Laura, thank you for the excellent 5 star review of the service that the team at Brock Taylor Horsham have provided. We really appreciate you endorsing our service and look forward to being able to help yo again when you are ready to move in the future! Thanks again, from peter & the whole team at Brock Taylor
★★★★★ 5/5
GoogleBrock Taylor are always a pleasure to work with. Laura, Amy and the rest of the team are always on hand to help with any questions we might have. Highly recommend them!
Dean · 17 August 2023
Agent replied · 14 June 2024
Dear Dean - thank you for taking the time to provide Amy, Laura & Brock Taylor's Lettings team with a 5 star review - we really appreciate it! A great big thank you from Peter, Amy, Laura & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleBrock Taylor has been an excellent property management company. The ladies in the office are always friendly and most willing to help with any issues that arise with my flat. I would highly recommend them!
Barb · 22 May 2023
Agent replied · 14 June 2024
Thank you for this wonderful 5 star review and the recommendation Barb! So pleased the Lettings team has been able to help with any issues. Come by and see us if we can assist with anything else. From Peter & the team at Brock Taylor.
★★★★★ 5/5
GoogleThe house was put on the market and we had an incredible amount of viewings and agreed a sale in under 2 weeks the effort put in to sell the place was unbelievable thank you
Peter · 22 May 2023
Agent replied · 14 June 2024
Peter - thank you for taking time to provide the team at Brock Taylor with a 5 star review! I am delighted to hear how much interest you received for your property - especially in a changing market! Thanks from Peter & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleI have worked with Brock Taylor on buying my first home and now selling that first home. It has been a truly pleasant and extremely productive experience. Emily Lee in particular has been fantastic! I would recommend Brock Taylor to anyone and will be using them without hesitation in the future.
Harry · 22 May 2021
Agent replied · 14 June 2024
Harry, thank you for taking the time to provide Emily & the team at Brock Taylor, with a fantastic 5 star review and endorsement of the service you received from the team. We are delighted that, having bought through us, that you then sold … More
★★★★★ 5/5
GoogleWe dealt with quite a few agents during our house hunting and selling and Brock Taylor stood out as the most pro-active and efficient from a buyer’s point of view. So well done to all the team and when we find ourselves selling you will be our first port of call.
Simone · 22 May 2021
Agent replied · 14 June 2024
Simone - it's great to hear that you found that of all the local estate agents in Horsham that Brock Taylor is the most pro-active & efficient! We look forward to helping yo again when yo are ready to move in the future! Thanks again from Peter & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleSam Ellis did a brilliant job valuing our property. From the first phone call, Brock Taylor were so helpful.
Martine · 22 May 2024
Agent replied · 14 June 2024
Thank you for your positive feedback, Martine! We're glad to hear that Sam Ellis provided you with excellent service during the valuation of your property. At Brock Taylor Estate Agents, we strive to be helpful and provide a great … More
★★★★★ 5/5
GoogleThank you for the professional way you dealt with the sale of my brother's house. From start to finish you managed every detail with friendly help and advice. And by working with your recommended solicitors, it kept things simple and …
Tony · 8 October 2022
Agent replied · 14 June 2024
Tony - we can't thank you enough for this glowing review. I'm so pleased we were able to navigate you though what can sometimes seem like a daunting process. I will pass your thanks onto Liam, Josh and the rest of the team, it has been our pleasure. From Peter & all the team at Brock Taylor.
★★★★★ 5/5
GoogleI chose Brock Taylor (Horsham) as they seemed the most dynamic of the estate agents I met. Josh presented me with selling options which allowed me to choose the best selling strategy for my circumstances. They also arranged everything and …
Ros · 8 October 2022
Agent replied · 14 June 2024
Thank you for this great review Ros. So pleased we had an option that met your requirements and was able to secure you a great price for your property. From Peter, Josh & all the team at Brock Taylor.
★★★★★ 5/5
GoogleI sold my property with Brock Taylor and Liam diligently looked after everything from start to finish.
From initial valuation, organising viewings and conducting them - to then being …
Craig · 16 September 2023
Agent replied · 14 June 2024
Thank you for your positive feedback, Craig! We're thrilled to hear that Liam and our team provided excellent service throughout the process of selling your property. We appreciate your recommendation and look forward to assisting you with any future real estate needs.
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