Every review we hold for the Horsham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have used Brock Taylor on two separate occasions. Firstly for a purchase, then a few years later for a sale and purchase. The initial positive experience was a deciding factor in choosing Brock Taylor for a sale and purchase years later. …
Ben · 16 September 2023
Agent replied · 14 June 2024
HI Ben - that's an absolutely fabulous review - thank you - although (for clarity) we're in Horsham - rather than Hersham (Grr that auto correct drives us bonkers too!) Aside from that it's super that you came back to us and we once more … More
★★★★★ 5/5
GoogleEmily has been very helpful and no doubt will continue to be a big help
Ollie · 22 May 2021
Agent replied · 14 June 2024
Ollie, thanks for the 5 star review - that's great! From Peter, Emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleBrock Taylor helped me find a flat to rent in Horsham. They made the application and check-in process as straightforward as possible. Particularly I would like to praise Kerry's work in the team, who dealt with a number of maintenance issues seamlessly and efficiently. Well done.
Apostolos · 22 May 2023
Agent replied · 14 June 2024
Thank you Apostolos for this great review, in particular, your praise for Kerry is appreciated. So pleased the team was able to make the process run smoothly. From Peter & all the Brock Taylor team.
★★★★★ 5/5
GoogleOnly have good things to say about the property management team at Horsham Brock Taylor very professional helpful and easy to deal with 10 out of 10 every time, by far the best agents I’ve worked for as a subcontractor, keep up the good work guys
Michael · 22 May 2023
Agent replied · 14 June 2024
Michael - thank you for this 5 star review and high praise! We have a fantastic team and I'm so pleased they have consistently been able to help. We look forward to working with you in the future. From Peter & the Brock Taylor team.
★★★★★ 5/5
GoogleI was a tenant in an apartment they manage for almost 2 years. Brock Taylor were a pleasure to deal with, always positive, friendly and very fair. Every maintenance issue was handled very quickly and professionally. The entire team are genuine, nice people. Only positive experiences.
Sam · 22 May 2023
Agent replied · 14 June 2024
Thank you very much for that lovely review - it's great to hear that you had a very positive experience with the lettings team. Thank you very much from Peter, Amy, Suzanna, Kerry, Laura and everyone at Brock Taylor!
★★★★★ 5/5
GoogleThe lettings team, led by Amy Denton, are to be commended for the speed and standard of excellence offered not just to the landlord their client, but to the tenant. Patiently working though the documentation, the vetting process and guiding …
John · 16 September 2023
Agent replied · 14 June 2024
Andrew -We can't thank you enough for this fantastic review of the lettings team. It is a testament to how hard they work and the knowledge they have. So pleased Amy and the team could get you in so quickly. Do call us or pop in if you ever need further assistance. From Peter & the team at Brock Taylor.
★★★★★ 5/5
GoogleGreat service by Alex and the team from first viewing all the way through to moving in.
David · 22 May 2020
Agent replied · 22 May 2026
David, thank you for providing the team at Brock Taylor Horsham, with a 5 star review of the service that you provided. A big thank you from Peter, Alex, Suzanna and the whole team at Brock Taylor.
★★★★★ 5/5
GoogleWe rented our property with Brock Taylor for around seven years. I found them to be very efficient and professional and dealt with any problems quickly. We then sold the property through them and again found them very professional, …
Sue · 16 September 2023
Agent replied · 14 June 2024
Thank you Sue for this wonderful review. So pleased to hear you've had many positive years with Brock Taylor. I will pass your comments on to Leanne and the lettings team. Do come back and see us if we can be of any further assistance in the future. From Peter & all the team at Brock Taylor.
★★★★★ 5/5
GoogleBrock Taylor were very knowledgeable and helpful when showing me around properties for sale. On the onward purchase of a property on their books they have been incredibly helpful, always keeping me in the loop. They are all very friendly.
Gemma · 16 September 2023
Agent replied · 14 June 2024
Gemma, we really appreciate you taking the time to review the team at Brock Taylor (and especially bcause you gave us a fabulous 5 stars too!) A big thank you from Peter & the team at Brock Taylor.
★★★★★ 5/5
GoogleI had the absolute pleasure of working with Liam as my estate agent, and I can confidently say that he is nothing short of remarkable. Throughout the entire process, Liam's dedication, expertise, and commitment were evident at every step. …
Ralphus · 16 September 2023
Agent replied · 14 June 2024
Thank you for your kind words, Ralphus! We're thrilled to hear that Liam provided you with exceptional service throughout your journey. We pride ourselves on our professionalism and communication skills, and we're glad that Liam was able to … More
★★★★★ 5/5
GoogleAmy in the Lettings Team was extremely helpful and professional. She was easy to deal with when looking for somewhere and direct in her approach which I appreciated.
Lloyd · 22 May 2024
Agent replied · 14 June 2024
Dear Lloyd - thank you for taking the time to provide the team at Brock Taylor and, in particular, Amy with a 5 star review - it's always great to hear when the team are doing a great job. A big thank you from Peter, Amy & the team at Brock Taylor.
★★★★★ 5/5
GoogleFantastic agency! Very efficient and friendly sales agents. Special thanks to Liam, Emily and Josh.
Cinzia · 13 June 2020
Agent replied · 14 June 2024
Cinzia, thank you for providing such a great 5 star review for the team at Brock Taylor Horsham it's always fantastic to hear when we are dong a great job! Thanks again, from Peter, Josh, Emily, Liam & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleEmily has been fabulous and so supportive throughout. Excellent communication - Thank you so much!
Stevie · 22 May 2020
Agent replied · 14 June 2024
Dear Stevie, Thank you for providing Emily and the team at Brock Taylor Horsham with such a positive 5 star review. We are delighted that you have been impressed with the service already received and can only thank you for taking the time to provide us with a review, from Peter, Emily & the whole team at Brock Taylor.
★★★★★ 5/5
GoogleExcellent service from the team at Brock Taylor. Josh Harris understood our needs from the start and was always very responsive. Once our house was under offer we also had excellent support from Leanne Butler. I would definitely use Brock Taylor again.
Jane · 22 May 2023
Agent replied · 14 June 2024
Thank you Jane for this wonderful review. So pleased Josh and Leanne we are able to guide you through what can sometimes be a tricky process. Wishing you all the best from Peter and the team at Brock Taylor.
★★★★★ 5/5
GoogleLeanne @ Brock Taylor is an absolute asset to the team! Her communication skills, persistence and hard work is impeccable. Thank you so much to the team for selling our property and supporting on our purchase. Now to decorate the new home!
Sophie · 22 May 2023
Agent replied · 14 June 2024
Sophie - Thank you for taking the time to leave us a great review and sharing your experience with us. Leanne really is an asset to the team and I will pass on your comments. Wishing you lots of luck in your new home, happy decorating! From Peter & all the team at Brock Taylor.
★★★★★ 5/5
GoogleGreat rental service. Scrub that. Exceptional. Had some rubbish service from other rental service providers in Horsham but these folks come through A1 every time.
James · 22 May 2024
Agent replied · 14 June 2024
Your positive experience is our top priority, James. Thank you for choosing Brock Taylor Estate Agents Horsham. We look forward to continuing to provide exceptional service for all your rental needs.
★★★★★ 5/5
GoogleExcellent service with fast response times, Sam & Suzanna were a delight to deal with.
Amin · 22 May 2019
Agent replied · 14 June 2024
Amin, thank you so much for the kind review and highlighting the excellent service that you received from Sam & Suzanna. May we wish you every success in your new home from the whole team at Brock Taylor Horsham. Regards - Peter
★★★★★ 5/5
GoogleI first rented a property through Brock Taylor's Lettings Team in 2019 when I first moved to Horsham and had nothing but great experiences. So when I was looking for a new house to move into the perfect one caught my eye and it was once …
Matthew · 8 October 2022
Agent replied · 14 June 2024
Thank you for this wonderful review Matthew. It's always great to hear that Amy and Hannah were on hand to guide you through the process with their expert knowledge. We look forward to assisting you again in the future. From Peter & all the team at Brock Taylor.
★★★★★ 5/5
GoogleExceptional! I put my flat on the market a few times as my circumstances kept changing and it was never a problem for them. They kept everything on fill ready for me and when I can’t to the final time they where so efficient and Did …
Ella · 8 October 2022
Agent replied · 14 June 2024
Ella - Thank you for this great 5 star review. So pleased the team was on hand to secure the sale of your flat. Do come back and see us anytime. From Peter & the Brock Taylor team.
★★★★★ 5/5
GoogleBrock Taylor offered an outstanding service. Leanne especially was extremely helpful in negotiations between all parties and made the whole process a lot less stressful than it might have been. I would highly recommend Brock Taylor as an estate agent.
Cathryn · 22 May 2023
Agent replied · 14 June 2024
Cathryn, thank you for this great review. So pleased Leanne was on hand to help make it all run smoothly for you and take the stress away. Best of luck in your new home. From Peter & all the Brock Taylor team.
★★★★★ 4/5
GoogleAll the staff that have been involved in my moving I'm really thankful for all the help and support we have been given. They reply really on occasion of emails exchange and they provided solutions for the problems we raised.
Joana · 22 May 2023
Agent replied · 14 June 2024
Joana, thank you for this great review and the positive comments. Wishing you the best of luck in your New Home. From Peter & all the team at Brock Taylor.
★★★★★ 4/5
GoogleWe dealt with Brock Taylor for the purchase of our house.
The experience up to making an offer was fairly standard for estate agents, they did try to up-sell us their financial advisor services. …
Florence · 16 September 2023
Agent replied · 14 June 2024
Thank you for taking the time to share your experience with us, Florence. We're glad to hear that our team at Brock Taylor provided excellent sale progression support. We apologize if you felt pressured regarding our financial advisor … More
★★★★★ 5/5
GoogleA short post to say just how impressed I have been with the service from Brock Taylor's letting department.
I am the landlord of just one property, may not be that impressive numerically! …
John · 16 September 2023
Agent replied · 14 June 2024
John - it is very kind of you to take the time to review the service provided to you by Kerry & the lettings team - it's great to hear you have received a first class service from Kerry & the lettings team. A big thank you from Peter & the team at Brock Taylor.
★★★★★ 5/5
Googleso far Brock taylor have been very helpful. I have only had dealings with Emily Lee, who has been polite, knowlegable and seems to understand excatly what type of property I would like to buy. her customer service skills are very good and she always calls back when she says she will. I could not ask for more.
Moya · 22 May 2020
Agent replied · 14 June 2024
Moya, thank you for providing Emily & the team at Brock Taylor with a 5 star review, it's great to hear that you've received a high level of service from us. We always aim to please so it's great that we achieved that for you! Thanks again from Peter, Emily & the whole team at Brock Taylor.
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