5/5
GoogleGreat working with Neil. He is very knowledgeable and has a good understanding about investment properties in LeedsPositiveProfessionalism
Agent replied · 23 August 2024
Thanks for leaving a review Derek. Best wishes HOP Investments
Trusted Agent profile · Horsforth
HOP Horsforth reviews
★★★★★
202 reviews across 2 platforms
111, New Road Side, Horsforth, LS18 4QD
HOP's office in Horsforth, at 111, is rated 4.7 out of 5 across 202 reviews on two platforms, including 201 Google reviews rated 4.7.
Reviews
Every review we hold for the Horsforth office, from every platform, shown as written. First names only.
Google1/5
GoogleVery unprofessional and they didn’t bother letting me know the property had been let to another tenant.NegativeProfessionalism
Agent replied · 23 August 2024
Hi Safa, We have investigated this further and we can see you were sent a text to cancel your viewing in which you responded to the text. Terribly sorry if there has been any confusion here. Please feel free to contact our office and they can certainly show the text conversation if required. We do hope we can help going forward in finding you another suitable property and apologies again if you feel there has been any miscommunication. All the best HOP
5/5
GoogleI viewed a property in Horsforth with Jon, who was really helpful and very polite.
Agent replied · 23 August 2024
Thank you for your review Amy! All the best HOP
5/5
GoogleThe service we received from Billy Capps has always been first class and professional Highly recommended by us Paul and Lynne Blake
Agent replied · 23 August 2024
Thank you for your review Paul, its greatly appreciated. Billy
5/5
GoogleI called for an application for a property, Millie straight away very helpful, sent me the application and helped with it!PositiveProfessionalism
Agent replied · 23 August 2024
Hi John, Thank you for leaving a review. Your feedback is greatly appreciated. All the best, HOP
5/5
GoogleHe was a great man ,he took his time to explain many things for me and is also a good listener .
5/5
GoogleThe team were amazing! So friendly, professional and were a great help :)
Agent replied · 23 August 2024
Thank you for leaving a review Georgie. Best wishes HOP
5/5
GoogleWould highly recommend HOP, extremely efficient service along with being very knowledgeable and just generally pleasant to deal with.PositiveResponsiveness, Professionalism
Agent replied · 23 August 2024
Thank you for your review James, it's greatly appreciated by all the team!
5/5
GoogleSion has a very accommodating spirit, meeting him for the first time feels like I have known him for ages. Keep the good spirit Sion it was really nice meeting you xx
5/5
GoogleHad a really good experience with the letting process. Sion, who sorted it all out was really nice and friendly, and made the process really quick and easy.
5/5
GoogleReally helpful sales team, knowledgeable and they all go above and beyond.
Agent replied · 23 August 2024
Thank you for your review Lucy. Your feedback is greatly appreciated! All our best HOP
5/5
GoogleA professional service from Millie with a pleasant attitude too. I've spoken with her a couple of times over the phone as I'm hoping to rent a property from HOP. Fingers crossed I get one, but the communication has been great so far.PositiveResponsiveness, Professionalism
5/5
GoogleAs a first time landlord, Tom has really settled the nerves and made the process as smooth as possible
Agent replied · 23 August 2024
Thanks for your review Alan, it's great to be working with you. Best wishes HOP
5/5
GoogleVery knowledgeable about the local planning, property guidelines and market trends
Agent replied · 23 August 2024
Thank you for leaving a review about our Property Investment service Waid. Your feedback is greatly appreciated. Best wishes HOP
5/5
GoogleReally professional, helpful team of people, very efficient, would highly recommend
Agent replied · 23 August 2024
Thank you for leaving us a review Abbey. Your feedback is very important to us. All our best HOP
5/5
GoogleSuch a lovely lady, very helpful and knowledgeable. Focused on helping the client in the most efficient way possible!
5/5
GoogleGreat customer service, very nice and helpfulPositiveQuality, Professionalism
Agent replied · 23 August 2024
Thank you for your review Mo. Kind regards HOP
5/5
GoogleA very good response from Jordan. Excellent management.
Agent replied · 23 August 2024
Thank you for your review and feedback Alan!
5/5
GoogleGreat hospitality from Siôn Jones, very professional in his viewing walkthroughs and was ready for any question he faced.
5/5
GoogleAs Landlords, we couldn’t be happier with Ami’s management of our property. It gives us complete peace of mind that our property is in safe hands.
3/5
GoogleGood follow up with clients.
Agent replied · 23 August 2024
Thanks for leaving us a review Orenuga. Hopefully we can improve to get 5stars in the future. All the best HOP
5/5
GoogleI am very impressed with how professional the HOP team are.PositiveResponsiveness, Professionalism
Agent replied · 23 August 2024
Thank you Michael, your feedback is greatly appreciated. HOP
5/5
GoogleAlways great to deal with - lovely team and super helpful.
Agent replied · 23 August 2024
Thanks for leaving a review Josh. All the best HOP team
5/5
GoogleReally professional and very efficient in her role
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about HOP Horsforth
How many reviews does HOP Horsforth have?
HOP's Horsforth office has 202 reviews across two platforms: 201 on Google, 1 on Trustpilot.
What is HOP Horsforth's rating?
HOP Horsforth is rated 4.7 out of 5 across all 202 reviews, and 4.7 out of 5 on Google from 201 reviews.
Where is HOP's Horsforth office?
HOP Horsforth, 111, New Road Side, Horsforth, LS18 4QD.
