Every review we hold for the Horsell office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleProfessional and competent. Serena went above and beyond to answer all my questions and to understand my needs. I am so pleased to see estate agents working hard to find the right solution for a customer. Many thanks.
Find · 19 August 2023
Agent replied · 26 August 2023
Thank you
★★★★★ 5/5
GoogleCharlie Hanlon is an exceptional member of the team and Seymour’s is a 10/10 place to buy a property from. The whole experience all the way through is so professional and Charlie’s skills are flawless
Ifti · 19 August 2023
Agent replied · 26 August 2023
Appreciate the feedback Ifti happy to help.
★★★★★ 5/5
GoogleCharlie was extremely helpful, we feel as ease in the knowledge that he is dealing with the sale of our property.
Daniel · 13 June 2024
Agent replied · 20 June 2024
Thank you Daniel.
★★★★★ 5/5
GoogleMy huge thanks to Lloyd, Tom and Sandra for their professionalism during the purchase of our new home . Absolutely fantastic service, communication and patience, which was certainly tested due to issues arising from others in the chain. I would have no hesitation in recommending and they have made the whole process as stress free as possible.
Nadine · 10 November 2019
Agent replied
Thank you Nadine and congratulations on exchanging today! Will see you in a few weeks with some keys to your brand new home.
★★★★★ 5/5
GoogleGreat experience viewing houses with Serena. She was friendly, professional and prompt with communication throughout. Would happily recommend.
Clare · 13 January 2026
Agent replied · 22 August 2026
Hi Clare, thank you for taking the time to share your experience. Serena will be thrilled.
★★★★★ 5/5
GoogleWe have recently bought property from Horsell Seymours. They got fabulous Team. Special Thanks to James, Sandra and Archie for totally seamless Transaction and all their assistance during Sale process.
Tom · 31 August 2023
Agent replied · 24 February 2024
Thanks Tom. Glad we could help.
★★★★★ 1/5
GoogleAs a buyer I would say avoid, have found them quite deceptive and a few of the staff I interacted with had quite poor attitudes. …
Charlie · 22 August 2025
Agent replied · 30 May 2025
Good morning Charlie,
I am sorry you feel this way and I take your comments very seriously. … More
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Archie Hesse from Seymours during our (often treacherous!) home-buying journey, and we can’t recommend them highly enough! From our very first meeting, they demonstrated a deep understanding of …
Paul · 13 April 2025
Agent replied · 23 October 2024
Thank you for this glowing review! Really thrilled to not only be able to help but to also leave such a good impression. Customer service is what we are all about!
★★★★★ 5/5
GoogleMany thanks to Serena and Archie for being incredibly responsive on my property purchase. Very easy to work with. Highly recommended.
Charlotte · 19 August 2023
Agent replied · 26 August 2023
Thank you for the review Charlotte
★★★★★ 5/5
GoogleThe Team at Seymours have been outstanding from start to finish…Archie, Tom and Sandra I cannot thank you enough, I would not be in my new house if it wasn’t for all of you….highly recommend anyone looking for a home to reach out!!!
Shorehart · 5 December 2024
Agent replied · 3 June 2025
Happy to help and hope you are settling in.
★★★★★ 5/5
GoogleHaving just bought my second home through Seymours I must compliment the friendly & professional team in particular Tom & James for their consultative approach & Sandra for all the great comms throughout the process. Super excited to collect the keys today. Thanks guys.
Zoe · 25 June 2019
Agent replied
Hi Zoe, thank you for your review. We're so pleased you had such a positive experience with us. We'll be sure to pass the praise onto Tom, James, Sandra and the team.
★★★★★ 5/5
GoogleCredit where it's due. Despite a slow market, Serena never gave up helping us try to find somewhere, even when I was calling 3 times a day. There's a reason why most homes in this area are sold through Seymour's.
Neil · 3 December 2025
★★★★★ 5/5
GoogleBest estate I have dealt with in the last year! The two ladies we viewed with were such lovely helpful people and the office staff always extremely helpful. Great service
Stacey · 13 April 2025
Agent replied · 9 November 2024
That is great to hear, thank you Stacey
★★★★★ 5/5
GoogleHuge thanks to Sandra and James for their professionalism, patience and perseverance in the sale of our house. Excellent service and communication skills in dealing with and resolving the many issues arising from others in the chain. Would highly recommend.
Steve · 8 November 2019
Agent replied
Thank you for taking the time to leave a review for us Steve. We wish you the best with your next chapter from the whole team here.
★★★★★ 5/5
GoogleVery happy with the service provided by Lloyd and his team. We had an incentive scheme which I believe encouraged a bit more effort to secure the best outcome for us and we are delighted with the final result.
Mike
Michael · 8 November 2019
Agent replied
Hi Michael, thank you for taking the time to write a brilliant review. All the best for the future!
★★★★★ 5/5
GoogleSeymours have been very helpful and professional throughout. I would highly recommend them.
Adrienne · 2 October 2025
Agent replied · 31 December 2025
Thanks for the review Adrienne
★★★★★ 5/5
GoogleI have recently used James at Seymours to sell my beloved family home in Chobham. From the outset he was knowledgeable, responsive, professional and easy to work with. He gave sound advice about how to present the house well. My house sold quickly and the process was smoothed by James and I would certainly use them again. They also know good local providers.
Rose · 12 August 2023
Agent replied · 26 August 2023
Thanks Rose happy we could help you. Really appreciate you taking the time to leave us this review.
★★★★★ 5/5
GoogleArchie was a huge support during our recent house search - professional and always quick to respond (to us, and the market) making the process run smoothly. Thank you!
Anna · 12 March 2022
Agent replied
Thank you for taking the time to leave a review Anna, my pleasure. Archie
★★★★★ 5/5
GoogleOur sale wasn't the easiest in the world and was fairly protracted, but Seymours were hugely professional and patient throughout. They were honest and open every step of the way and helpful every time we needed them and they went above and beyond on more than one occassion. I think it's fair to say that we would not use another estate agent in the area if I had a house to sell and we'd also prefer to use them for a purchase as they really do help on both sides.PositiveResponsiveness, Quality, Professionalism, Value
Ross · 25 August 2021
Agent replied
Thanks for the review Ross. We hope you and the family are settling in well to your new home.
★★★★★ 5/5
GoogleReally professional service - I liked having a designated contact through the process after our offer was accepted. Sandra was very helpful and generally everything ran as smoothly as can be expected.
J · 23 June 2021
Agent replied · 24 June 2023
Thank you for taking the time to give us a review.
★★★★★ 5/5
GoogleHaving recently purchased and sold through Seymours Horsell, we can’t recommend them highly enough. James, Lloyd and the rest of the team are always friendly and professional, but Tom Biffen in particular has gone the extra mile for us on many occasions. What we especially like is that he has never been pushy, he is very honest, and we trust him. Tom knew exactly what we were looking for in (even calling to tell us about a property coming on the market with another agent!) and when we found a property we loved, he worked hard to ensure we had multiple viewings and several offers on our house within a week. We’ve now moved into our new home (this one marketed by Seymours). Tom and Sandra have been very helpful throughout the purchasing process and it’s been a pleasure dealing with them. We won’t be moving again in a hurry, but if / when we do sell, we’ll be going through Seymours again.PositiveResponsiveness, Quality, Professionalism, Value
Lisa · 21 June 2021
Agent replied · 20 June 2024
Lisa, thanks for taking the time to recommend us it really does mean so much to us. We hope you are enjoying your new home. We look forward to seeing what you do with it and are sure you will make it beautiful. Kind Regards from the whole Seymours Horsell Team.
★★★★★ 5/5
GoogleEvery Member of the team that we dealt with from the initial contact to completion of the sale of our property was professional, honest and very good at communicating. Our past experience in dealing with estate agents hasn't been the best. Seymours are what everyone should look to and try to follow, they are a brilliant example of how to run a business and make the buying and selling of properties an easier process than it is with other people. We also used the companies that they recommended for other parts of the sale and they were all equally as good and reliable.
THE WHOLE TEAM SHOULD BE PROUD AND WE WISH THEM ALL THE BEST in the future.PositiveResponsiveness, Quality, Professionalism, Value
David · 21 June 2021
Agent replied · 20 June 2024
Thank you David for such a glowing review, it really means a lot to us. We will be sure to pass the high praise on to the team! If there is anything you need in the future, please do get in touch. Wishing you all the best.
★★★★★ 5/5
GoogleThe service I’ve received from Seymours has been exemplary, right from the initial engagement to the professional photographer and the well-organised and successful Open Day. Everyone on the team with whom I have had contact has been completely up to speed at every point. Sandra’s handling of communications with my buyers following the acceptance of their offer has been incredibly helpful. It’s all been faultless. Very highly recommended!
Alison · 12 December 2022
Agent replied
Thank you for your kind words Alison, we wish you all the best with your onward move.
Kind regards
James and the team at Seymours Horsell.
★★★★★ 5/5
GoogleThe staff at Seymours Horsell are amazing. They know the local market very well and are able to price houses appropriately as they are based in the heart of Horsell.
They are all friendly, accommodating and pragmatic in their approach to viewings etc
They are very proactive and made my move a more pleasant experience than it could have been.
Claire · 5 August 2023
Agent replied · 26 August 2023
Thank Claire it means a lot to get this positive feedback.
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