Every review we hold for the Horsell office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA huge thank you to the team in Horsell, completing on the sale today comes at the end of a very turbulent year. The service and support from everyone has been outstanding, special mention to Frankie who has been amazing, communication has been essential and Frankie not only kept me updated at every step she was understanding and flexible always going the extra mile, always professional. Thank you!
Fleur · 10 February 2023
Agent replied
Thank you for taking the time to review your positive experience. We hope you are settling in well to your new home.
★★★★★ 5/5
GoogleThank you to everyone at Seymours Horsell who have helped us find our dream home. A big thank you to Serena who showed us the property first time and for the second viewing. She was very professional and polite, and was very good with our two young kids, allowing us to have a look at the house properly!
Rags · 19 August 2023
Agent replied · 26 August 2023
Thank you for the review. Happy to help!
★★★★★ 5/5
GoogleThis wasn’t the first time we have dealt with the Horsell office and i’m sure it won’t be the last! Everyone was very kind and efficient. There were a few obstacles but Archie in particular managed to sort these out and made sure everything was dealt with. If you are looking to sell get in touch!
Lily · 19 August 2023
Agent replied · 26 August 2023
Thank you Lily
★★★★★ 5/5
GoogleThank you to all the team at Seymours for helping us find such a fantastic new home. It was a daunting task making the big move out of London to Surrey but you really made us feel at ease with a smooth process and excellent communication. You were also very supportive when things were not quite going to plan and got us through in the end so we are really thankful. We can't wait to move into our perfect family home in a couple of weeks!
Carolyn · 26 November 2019
Agent replied
Hi Carolyn, thanks for leaving us such a positive review! The whole team are delighted to read your feedback. Good luck on your move and congratulations from all of us.
★★★★★ 5/5
GoogleWe recently exchanged on a property in Horsell, and Sandra and the Seymours team could not have been more helpful and professional. We had an unexpected glitch with our buyer releasing funds, which meant that exchange was held up by over a week. Sandra was very understanding about this, and worked hard to reassure our vendor that all was OK, and maintain the completion date that we were aiming for despite the late exchange. On the day of completion Seymours were excellent on driving communications at getting everything wrapped up, and we were in the house at 10:30am with a free bottle of Prosecco from the team to say congratulations. Very glad our vendor selected such a friendly and easy to work with company!
Peter · 29 July 2019
Agent replied
Hi Peter,
Thanks for the great review! Communication is key when it comes to property so we try to ensure that everyone is in the loop and that everything is moving along as smoothly as possible! We hope you love your new house! If you ever need anything in the future, feel free to pop into the office.
★★★★★ 5/5
GoogleWe recently put our house on the market with Seymours in Horsell and they were very good. Particularly excellent was Charlie who was attentive and had a great knowledge of the area. Charlie kept us updated on every aspect of our sale and I would not recommend him highly enough, great job, thank you!
Lyn · 19 August 2023
Agent replied · 26 August 2023
Thank you for the review and recommendation Lyn.
★★★★★ 5/5
GoogleWe had a great experience with Seymours in Horsell, especially from Charlie. He was incredibly helpful with our property search and very easy to communicate with. We ended up seeing quite a few houses and Charlie was great throughout the search.
KD · 21 May 2024
Agent replied · 20 June 2024
Thank you for taking the time to leave a review and glad we were able to help you.
★★★★★ 5/5
GoogleI had been searching for a house in the area for over a year. I found one I liked on Rightmove, Adam got me in to view the house on the same day of me calling. Our viewing was conducted by Sue who was very kind and informative. That same day my offer was accepted and we are now in the process of buying our dream house!
K · 13 April 2025
Agent replied · 13 April 2026
This is great to hear, thank you for taking the time to leave us a review and we look forward to handing you the keys on completion.
★★★★★ 5/5
GoogleSerena has made this experience so pleasant for us! Housing is so stressful at times but with her help has been much nicer. You can tell she has a passion for the job as she is so knowledgeable and professional. Very likeable and has helped a lot! Thank you so much !
Chrystal · 19 August 2023
Agent replied · 26 August 2023
Thank you for taking the time to leave a review
★★★★★ 5/5
GoogleArchie Hesse is a legend! I'm not exaggerating. I met him at another agent last year and thought he was very personable and professional and now he's popped up here and, if anything, he's even more impressive! He's an asset to Seymours and I'll certainly be bringing more work his way.
Richard · 19 August 2023
Agent replied · 26 August 2023
Thank you Richard.
★★★★★ 5/5
GoogleSerena at Seymours in Horsell is a fabulous agent. She cares and takes the time to listen, understand and build a rapport. An honest, hard working professional with an excellent eye for a property as well as a humble and ethical approach. A real asset to your team!
Sara · 27 October 2023
Agent replied · 24 February 2024
Thank you Sara
★★★★★ 5/5
GoogleSale of my late father-in-law’s property. Initial contact was with James Taylor who demonstrated a clear understanding of the market, was very open and honest on prospects and gave us confidence to proceed with seymours. The viewings were efficiently handled by Charlie Hanson and we were very happy with the quantity of offers and prices bid. Following a short and professional negotiation Sandra Mitchell looked after the stressful process leading to exchange of contacts. Even when very little was happening she kept us updated and gave us complete confidence that she was looking after our best interests. This was a difficult time for the family following the loss of such a loved man and we really appreciated how Seymour’s supported us.
Peter · 25 July 2024
Agent replied · 24 August 2024
Thank you Peter for your kind review. I was lovely working with you and the whole family.
★★★★★ 5/5
GoogleGreat Service ! Communication was first rate. We were buying a house .Sandra and Charlie were great keeping us up to date with progress. A stressful situation made bearable by Seymours very professional conduct. Last time we bought a house was 23 years ago !!! Thank goodness Seymours has made this purchase a more pleasant experience.
Ann · 12 December 2022
Agent replied
Thank you for taking the time to thank us Ann. You are more than welcome, and we hope you are settled into your new home.
★★★★★ 5/5
GoogleHi James,
I am sure you are already aware nevertheless just in case - we completed the sale of my late father's home today.
I just want to take the moment to say thank you to you for your wisdom, excellent guidance and support in the matter, calming concerns when progress coughed and spluttered, and also to your team, in particular Sandra who kindly chased and updated me when appropriate.
Kind regards
N
Neil · 25 June 2019
Agent replied
Hi Neil, thank you for such a lovely review. We'll be sure to pass the praise onto Sandra. Don't hesitate to contact us if you need any advice in the future.
★★★★★ 5/5
GoogleThis team know the Horsell market and we found them great to deal with. We bought our house from them, spoke to them whenever we bumped into them over the next four years, and then sold our house through them. We found them to be good fun, they gave good advice and, crucially, came back to us when we wanted them to. Thanks to Tom and James in particular.
Paul · 4 September 2019
Agent replied
Thank you for your lovely review Paul. We are so happy you had such a pleasant experience with us. We will make sure to pass on your thanks to Tom and James. If you have any further questions, please do not hesitate to get into contact with us. Kind regards, the whole team.
★★★★★ 5/5
GoogleThank you Seymour’s! They were incredible patient in our search process and took the time to understand what we were looking for. Tom always worked with a smile and made everything seem as easy as possible. Once we agree the sale the team were brilliant at helping us through the tricky steps to completion. Thank you again. We are so happy you helped us find our dream home!
Simon · 27 October 2019
Agent replied
Hi Simon, you're very welcome. Thanks for taking the time to give us your feedback! The team are thrilled you secured your dream home. Good luck and do let us know if you have any further questions.
★★★★★ 5/5
GoogleWe recently with the help of Serena have found our interested property. She is always friendly and helpful. We have asked for 3 times of viewing of a same property, but Serena every time arranged the viewing so efficiently. Highly recommend Horsell Seymours.
Ka · 19 August 2023
Agent replied · 26 August 2023
Thank you for the feedback and recommendation.
★★★★★ 5/5
GoogleSuperb service from start to finish from the whole team - could not have done more for us and were a real pleasure to deal with. They definitely know the local market better than anyone else and are genuinely interested and involved in the …
Matthew · 22 August 2025
Agent replied · 11 December 2024
Our absolute pleasure! We hope you and the girls are all settled in for Christmas in your new home.
★★★★★ 5/5
GoogleSeymours are an extremely professional, friendly and approachable Estate Agency. They have recently sold a property on my behalf and I am very appreciative of their handling of the sale. I will definitely be approaching Seymours for a valuation if/when I am selling again in Surrey.
Sandra · 3 August 2025
Agent replied · 31 December 2025
Thank you Sandra
★★★★★ 5/5
GoogleI had been searching for a house in the area for over a year. I found one I liked on Rightmove, Adam got me in to view the house on the same day of me calling. Our viewing was conducted by Sue who was very kind and informative. That same day my offer was accepted and we are now in the process of buying our dream house!
Khiz · 16 October 2024
Agent replied · 23 October 2024
This is great to hear, thank you for taking the time to leave us a review and we look forward to handing you the keys on completion.
★★★★★ 5/5
GoogleI had been searching for a house in the area for over a year. I found one I liked on Rightmove, Adam got me in to view the house on the same day of me calling. Our viewing was conducted by Sue who was very kind and informative. That same day my offer was accepted and we are now in the process of buying our dream house!
O · 14 October 2024
Agent replied · 12 January 2025
This is great to hear, thank you for taking the time to leave us a review and we look forward to handing you the keys on completion.
★★★★★ 5/5
GoogleThe whole team in Seymours Horsell have been a pleasure to deal with, especially Archie who has gone out of his way to provide an above and beyond level of service, something that can't be said of all estate agents.
Anthony · 19 August 2023
Agent replied · 26 August 2023
Thanks Anthony
★★★★★ 5/5
GoogleI've had the pleasure of dealing with Serena over the last few months and she's been spot on with finding properties within my criteria. Such a rewarding experience without the pushiness you get from a majority of agents. She's taken the …
Maddie · 22 August 2025
Agent replied · 11 December 2024
Thank you for the lovely review Maddie.
★★★★★ 5/5
GoogleA big thank you to the Seymours team, special thanks to Charlie.
Raul · 4 January 2025
Agent replied · 3 June 2025
Our pleasure, thank you.
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