Trusted Agent profile · Hornsea
★★★★★
125 reviews across 1 platform
2-4, Newbegin, Hornsea, HU18 1AG
HPS's office in Hornsea, at 2-4, is rated 4.2 out of 5 across 125 reviews on 1 platform, including 125 Google reviews rated 4.2.
Every review we hold for the Hornsea office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience when selling a property Very friendly and helpful staff
Good morning, Sophie, Thank you for your 5* review it's very much appreciated, especially as we know how busy you are! We will look forward to working with you again in the future. Team HPS
5/5
GoogleI recently contacted HPS Estate Agents and viewed a couple of properties through them. I was very pleased that I could go and look on a Saturday. Donna showed me around and was extremely helpful as I am not very familiar with the area. Everyone else I spoke to on the phone at HPS were also very friendly and dealt with things efficiently.
Thank you for taking the time and giving us a 5 STAR review E Scott. We would like to wish you all the very best in finding your forever home and please don't hesitate to contact us should you require our services again. The HPS Team
5/5
GoogleWas visiting Hornsea for the day and Claire hastily organised a property viewing for me. She was very knowledgeable about the area, something not always usual with some Agents. She was very professional and easy to chat to. Can highly recommend this Company based on Claire's representation. Thank you
Good morning, Chris! Thank you so much for the 5* review it's very much appreciated. We do our best at HPS for both our vendors and applicants who wish to view properties...if we can squeeze you in we will...even if we have to hot foot it around to the property! Please feel free to get in touch with us if you would like to view any more of our properties and again we will do our best to fit you in. Thanks again Chris, we will look forward to hearing from you very soon. From Team HPS!
5/5
GoogleAll staff at HPS where very helpful, friendly and extremely efficient when it comes to communication in response to questions and information that we asked for with the property we viewed
Good morning, Mr Shrubb, Thank you for taking the time and giving us a 5* review, it is really appreciated. If you should need any further assistance regarding viewings and properties … More
5/5
GoogleClaire and the team are very helpful
Hello Mrs Hardy, Thank you for taking the time and giving us a 5 star review. We're glad to have been able to help and support you whilst you were looking for properties in our area. Good luck with your move! Team HPS
5/5
GoogleVisited HPS for a look at what properties they had available. The staff were friendly and helpful, helping us see what they had available at the moment providing 5 star service. It's a welcoming and nice atmosphere in the estate agents office and I'd definitely consider this estate agents if I plan to move.
Thanks for the feedback Ben, we do appreciate you taking the time to do this.
5/5
GoogleBrought property from HPS all staff at estate agent were great and very sociable. Got a small gift when collecting keys to move in. Communication either them was very good and kept us informed of all developments during the process.
Thanks for the 5* review - so glad we got sorted and hope you are settling well into your new home.
5/5
GoogleIt's not very often I take the time to leave reviews. However, I have to say how impressed I've been with the professionalism and friendly service received by the team at HPS. I would not hesitate to use their services again. Thankyou!!
Thanks for your review Mark, glad we could help and you were happy with our service. Good luck with your new purchase.
5/5
GoogleTotally happy with the fantastic service we received from HPS. Lisa, Claire, Donna et al were brilliant. Communication was great and they did everything possible to make a potentially stressful time very smooth and easy. Thoroughly recommend this estate agent. Top marks.
Thank you so much for taking the time and giving us a FIVE STAR review Mr Blakeley-it was our pleasure working with you to purchase your property. We hope you're settled and are enjoying your time in Hornsea and don't forget to pop in and see us when you're passing the office! Thanks again Team HPS
5/5
GoogleGreat estate agent! The staff are really efficient and friendly and always keep us up to date with what's happening regarding viewings on a house we are selling. We have also purchased a property through them and we were really happy with how it was handled. Will definitely recommend.
Thanks for taking the time to give us a review. We appreciate you feedback. Glad you are happy so far - lets see what this weekend's viewings bring.
5/5
GoogleStaff very pleasant and easy to deal with, we had regular updates from them and nothing seemed too much trouble, would definitely use again and would recommend them in preference to other local agents.
Thank you Mr Halliday for your 5* review! It was a pleasure to work with both you and Mrs Halliday and if we can be of any help in the future please don't hesitate to contact us. Kind regards Team HPS
5/5
GoogleIt was a pleasure to deal with Lisa & Claire, We would highly recommend. We were kept informed throughout the sale process. Nothing was too much trouble.
Good afternoon, Mr Leebetter, Thank you so much for taking the time and giving us a 5* review-it's very much appreciated. We hope your mum has settled well into her new home, please remember … More
5/5
GoogleThe staff and support they have given has been excellent. They have been very supportive and proactive throughout our dealings with them. I would recommend the team to anyone looking for a property in the Hornsea and surrounding area.
Hello Paul, Thank you for your 5* review, it's great to hear we have helped you and we will continue to help you regarding your move and finding you your forever home. We will look forward to seeing you in the New Year. Team HPS
5/5
GoogleWe have used HPS several times they are so friendly and efficient dealing with all our queries and sorting any concerns we had. Although now living out of the area i would definitely recommend HPS services
So glad we have been able to help and thank you for the great review. Hope all is well in your new place.
5/5
GoogleGreat staff and very friendly will go out of there way to help in anyway and got a lovely gift when I picked my keys up too would defiantly recommend
Thank you so much Sarah for the 5* review (and our little gift!). We hope you and your pooch are settling nicely into your new home. Please give us a wave when you're both passing the office or feel free to pop in, it would be lovely to see you both. Kind regards Team HPS
5/5
GoogleClaire and the other team members have always been very helpful and communicated excellently throughout our prospective move to Hornsea.
Good morning, Mr Hall, Thank you for your 5* review. It was a pleasure working with you and we hope to see you in and around Hornsea-don't forget to pop to see us! Thank you again, it's very much appreciated. Team HPS
5/5
GoogleI found all the staff very helpful and professional.
Good afternoon, Mr Knox, Thank you for your 5* review it's very much appreciated. If you're passing the office please pop in to say "Hi" you will always be welcome. Thank you once again for your positive comments. Team HPS
1/5
GoogleAttempted (on behalf of the landlord) to take nearly £400 of my bond. All the evidence disproved the landlords claims as outright lies. Bizarre but thankful for the DPS. Thank you for the reply. I do wish a Hornsea business all the best, particularly in the current circumstances. It is however very disappointing when morals and ethics appear second to the balance sheet. Surely honesty, integrity and being trustworthy are professional codes of practice in this field.
Hello David, we are very sorry to hear that you feel this way. As a managing agent we do have to act on a Landlord's instructions and we would like to clarify that HPS receive any monies requested or received from a Tenant's deposit. If you would like to discuss this further please give our team a call. Kind regards, HPS
5/5
GoogleExtremely helpful and professional. The best estate agency I have come across. Would definitely recommend
Good afternoon, Mrs Wiss, Thank you so much for your 5* review and your very kind words. We are really looking forward to working with you. Please don't hesitate to contact us at any point should you require any further information. Thank you once again. Team HPS
5/5
GoogleFrom beginning to end the staff were amazing keeping me updated on the progess of sale. Always gave feedback after a viewing. Highly recommend this estate agents.
Thanks so much for this five star review. We are pleased to have helped with your sale. All the best and if we can help again please let us know.
5/5
GoogleExtremely satisfied with the service that HPS estate agents provide. They go above and beyond to provide an excellent service with empathy and compassion.
Thanks Beccy, we are grateful for the review and are so pleased you feel that way about our service. We try our hardest to make everyone feel that way and it is very nice to hear we are achieving that.
5/5
GoogleThank you to Linda, Liz, Charlie, Hannah and the HPS team for a very good service selling my mum's property. Sale price negotiation was well-judged and communication was timely, informative and always with a smile during these challenging Covid-19 times. I would come back to you.PositiveResponsiveness, Professionalism, Value
5/5
GoogleExcellent and friendly service, help is freely offered for any problems and advice given to assist a smooth transaction. Highly recommended.
Thanks so much for the five star review Ann, so glad we got to help in your move and wish you all the best in your new home.
5/5
GoogleFantastic staff, so friendly and helpful, we would definitely recommend Hornsea property services and would always use them again ourselves.
Thanks so much Hayley.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
HPS's Hornsea office has 125 reviews across 1 platform: 125 on Google.
HPS Hornsea is rated 4.2 out of 5 across all 125 reviews, and 4.2 out of 5 on Google from 125 reviews.
HPS Hornsea, 2-4, Newbegin, Hornsea, HU18 1AG.
