Stobart & Hurrell Wroxham reviews in Horning Road West

★★★★★ 5/5

Google

We first came across Stobart & Hurrell via Rightmove and contacted them through email to arrange a viewing. They responded swiftly and explained the details of the property and the process and documentation needed to secure the viewing. Once provided, we met Anna at the property, who was very professional. Due to Covid, she let us look around independently whilst also gauging our needs and as the seller wasn't present, she did a great job at explaining their situation so everything was crystal clear. After acceptance of our offer, our main point of contact was Caroline who we absolutely cannot recommend and thank enough!! The property we bought was part of a relatively long chain, which bought its challenges. Caroline went above and beyond every step of the way to guide us and inform us of updates across the entire chain. Not only is Caroline professional and brilliant at what she does, she builds a great rapport with her clients and would often provide communication via email multiple times a day. This was much appreciated and significantly better than our own conveyancer who, in order to compensate for their lack of service, Caroline took on more than what was required of her and she regularly provided vital updates that nobody else bothered to chase. Additionally, Caroline showed deep empathy for our personal situation, as our son was born right in the middle of the process, along with the current restrictions made for a stressful few months. We thoroughly recommend Stobart & Hurrell to anybody looking to sell / buy a property and we will certainly be using them ourselves in future if/when the time arises.PositiveResponsiveness, Quality, Professionalism, Value

Amber · 27 August 2021

★★★★★ 5/5

Facebook

Stobart & Hurrell handled the sale of my new home, and everyone I spoke to was polite and helpful. I mainly dealt with Caroline Freeman on calls and emails in relation to my purchase, and frankly she was absolutely fantastic! Caroline is so thorough and efficient with everything she does, always made me feel looked after, and I felt she often went above and beyond in some instances. She also has a wonderful sense of humour which kept me upbeat during some really difficult weeks when dealing with my abysmal solicitor. I can thoroughly recommend this estate agent if you are thinking of selling or renting your property.

Ali · 16 July 2021

★★★★★ 5/5

Google

Very enjoyable experience buying our lovely new home through Stobart & Hurrell. Everyone at the office we spoke to was friendly, polite and professional, keeping us updated constantly with the progress of the sale. Special thanks and commendations to Oli and Zak, who are a credit to the firm. Highly recommended.

Andy · 8 December 2025

★★★★★ 5/5

Facebook

Just want to leave a review after using Stobart & Hurrell to sell my house. We were listed with a different estate agent for nearly 6 months and were getting nowhere. We decided to change over to Stobart & Hurrell and the difference was night and day! They were fantastic from the offset their knowledge honesty and experience was very apparent and really helpful. In the first week we had more than 5 viewings booked and they sold our house after the first viewing! Only days after being listed! But their experience and commitment didn’t stop after the sale. They were heavily involved in helping with the solicitors and everything pushing things through and helping everything needed for the completion and moving date so it was done quickly! A special shout out to Teri as she was fantastic during all this!. I was shocked at the amount of difference an estate agent can make through this whole process! Stobart & Hurrell were recommended to us through a friend aswell who had a near on identical situation to us and Stobart & Hurrell produced the same kind of results for them. If your on the fence I can not put into words how much I would recommend Stobart & Hurrell and will use them again in a second if I ever move in the future!

Lewis · 17 September 2020

★★★★★ 5/5

Google

What a lovely 'people focussed' team. They listen and do their best to help you find what you are looking for. Visit them, you will get a warm welcome and they respond to your needs. Stobart and Hurrell are a rare find. You won't get pestered with properties you dont want because they see people or couples as individuals with individual needs . Try them you won't be disappointed.

Delene · 29 April 2025

★★★★★ 5/5

Google

We saw a house we really wanted which was for sale with this company. So the week after we had viewed it we put ours on the market. The process was amazing, Patrick and Peter were so patient and very knowledgeable and I felt so comfortable selling our house with them. All the way through the process Terie and Anna kept me updated and my husband and were brilliant. We have moved today and the lovely Kerry and Zak also get a mention for showing us round our new house and they didn't rush or push us at all. They were so personable and couldn't do enough for us. I can't recommend this family company enough not your usual estate agent they are just fabulous. I must say too the fees were very reasonable and for the service received it was worth every penny.

Alison · 30 March 2020

★★★★★ 5/5

Google

Stobart & Hurrell have just sold a property for us and we couldn't have been happier with their service. Excellent communication, regular updates friendly and helpful. Such a smooth transaction. Big thanks to Patrick and all his team for all their help. Will use them again and highly recommend to others. Thank you 😁 …

Ruth · 1 September 2023

★★★★★ 5/5

Facebook

I have had a great experience with the team on the purchase of my new home. I missed out on one property but I got a call from Anna to say that a similar one had come on the books- viewed it and bought it. Terie kept me up to speed all the way through and dealt with any question or issues in a extremely quick fashion. Nothing was to much trouble. A very positive experience through out. I cannot recommend them highly enough. Many thanks Liz

Liz · 16 April 2019

★★★★★ 5/5

Google

I can’t thank Terie, Peter and the team enough for going above and beyond on the sale of our house. From just popping in the office for some advice about selling 7 days later it was on the market & sold! They were fantastic throughout! From start to finish communication and the whole process was excellent, whenever I called there was always someone to help! Keep doing a fantastic job!

Jessica · 6 June 2021

★★★★★ 5/5

Google

My partner and I had a viewing at a bungalow in Norfolk today. Whilst it quickly became clear the property was going to require too much work and was a bit small for us, we really enjoyed speaking with Darren who showed us around. A really lovely guy who was helpful in us thinking about our next steps in house hunting. I wouldn’t hesitate to use this estate agent based on our experience today.

Stefan · 7 December 2024

★★★★★ 5/5

Google

Oli did a great job of finding us a property in the area matching our requirements and then the progression team including Dawn helped things stay on track and keep us informed when there were some challenges further up the chain. Would recommend, thank you team!

Brendan · 30 September 2025

★★★★★ 5/5

Google

I dealt with a number of individuals at Stobart & Hurrell as part of purchasing my home and found all of them to be very polite, friendly, helpful and efficient. Really grateful to you all for making the purchase of my home so straight forward.

Tommy · 30 September 2025

★★★★★ 5/5

Google

We have just completed on our house and I honestly couldn't recommend Stobart & Hurrell enough. From start to finish they were great, keeping us informed every step of the way. They are a super efficient team and dealt with all of our queries promptly. Oli & Amanda especially, thank you!

Clara · 26 July 2025

★★★★★ 5/5

Facebook

I brought a property through stobart & Hurrell and dealt with Zak Higgins through the process. Excellent experience always kept updated ,Chased the chain to ensure a completion date as soon as possible. I can’t thank Zak enough he is a credit to the company. I will highly recommend stobart & Hurrell. I wish we had use them when we sold our property .

Christine · 15 February 2021

★★★★★ 5/5

Google

Just moved into our Norfolk home and would like to thank all the team at Stobart & Hurrell for making this process so smooth. They provided an outstanding service: friendly; able to facilitate the negotiations in a helpful and 'no fuss' …

Tony · 26 September 2025

★★★★★ 5/5

Google

Stobart and Hurrell were excellent at helping sell our house, we sold in a matter of weeks, and they made the whole process less stressful. I was impressed that if I rang, I would be called back immediately, and the whole team were …

Sarah · 26 August 2025

★★★★★ 5/5

Google

Excellent service from each and every member of staff I had the pleasure of dealing with. Stobart & Hurrell are the BEST! Would 100% recommend. Thank you so much!

Paula · 13 January 2026

★★★★★ 1/5

Facebook

As buyers, Stobart & Hurrell treated us with disdain and indifference from the outset. They were so aggressive that it nearly lost them the sale and even shocked other estate agents. They failed to communicate with each other and could not be bothered to communicate with us, failing to pass on important information from their client, while any emails they did send were full of bizarre, faux-legal language, presumably in an attempt to make their role appear more important than it actually was. When our sale initially fell through we informed them straight away, but they had neither the professional nor personal courtesy to acknowledge the fact or respond, though the property was back on the open market in an instant. They were so totally focused on their commission that they forgot to treat us properly, which in turn so very nearly lost them their commission. Awful to deal with and without doubt the most unhelpful and unpleasant estate agents I have ever come across. If I was looking to sell and they were the only estate agent in town, I’d start my own rather than use them. If you have any choice in the matter at all, avoid at all costs.

Duncan · 7 November 2019

★★★★★ 5/5

Google

I bought a property through Stobart and Hurrell and the experience was outstanding. The team were extremely professional, helpful and knowledgeable. They were very responsive to questions and made a huge difference in making the process …

Julian · 26 September 2025

★★★★★ 5/5

Google

What a great agent! Always available and very responsive and truly act for their sellers. Highly recommend!

Max · 19 March 2026

★★★★★ 5/5

Facebook

A very friendly & helpful Estate Agent without doubt, 'and will always go that extra mile' compared to your average high-street agent. Will always keep you informed every part of the way, with regular updates weekly 'and quite often very other day or two'. Constantly chasing the upper or lower chain for a speedy result. Will always answer e-mails within the hour, 'and on many occasions even at night and weekends. Would recommend without doubt. A friendly & professional service, with a new fresh approach to the Estate Agency Industry, 'making your buying or selling experience that little less stressful all the way'. "Give them a try, and am sure you will be pleasantly surprised" 👍👍👍👍👍

Michael · 6 February 2019

★★★★★ 5/5

Google

Thank you to your amazing team for securing our purchase. You kept us informed every step of the way. From the moment we met Kerry for the viewing with her outstanding knowledge of the area to securing the house. We can't wait to move in. Thank you all.

G · 1 August 2022

★★★★★ 5/5

Trustpilot

Stobart and Hurrell are the best Estate…

Stobart and Hurrell are the best Estate agents we have ever used, and we have moved 7 times. They were professional, polite, honest and always available to help. I recommend them highly to anyone wanting to move house.

Sarah · 22 August 2025

★★★★★ 5/5

Google

Everyone we have been in contact with have been amazing. They have remained friendly, helpful and professional, whilst guiding us through the whole process! We would highly recommend them to anyone considering selling their house. Special thanks to Kerry who has truly gone above and beyond !

Hollie · 1 August 2022