Stobart & Hurrell Wroxham reviews in Horning Road West

★★★★★ 5/5

Facebook

We recently purchased our new house through Stobart and Hurrell and the service and assistance we received was exemplary. The team were friendly, attentive and did all they could to help maintain momentum and the flow of information throughout what proved to be a complicated chain. If all involved in the buying and selling of property worked like the S&H team it might not be considered such a stressful process - I couldn't recommend them highly enough.

Jake · 28 June 2019

★★★★★ 5/5

Facebook

Everyone we have been in contact with have been amazing. They have remained friendly, helpful and professional, whilst guiding us through the whole process! We would highly recommend them to anyone considering selling their house. Special thanks to Kerry who has truly gone above and beyond !

Hollie · 6 July 2022

★★★★★ 5/5

Google

Stobart & Hurrell have been a pleasure to work with and have reinstated my trust with Property Agents. Their professionalism from start to finish has been second to none. Calls and follow-up were made when promised, I have never had follow up with the team once. Their pro-activity and communication with clients has been excellent. I whole heartedly recommend the Stobart & Hurrell team as the best in the region.

Alan · 24 October 2023

★★★★★ 5/5

Google

If we could give you more stars we would. Trust is a major thing, which we had in you. You were all so professional, polite honest and helpful. Most definitely not pushy, which we liked. A pleasure doing business with you, Many Thanks.PositiveResponsiveness, Quality, Professionalism, Value

Peter · 27 August 2020

★★★★★ 5/5

Google

A friendly and polite team who knew the area well. Supportive of LGBTQI+ buyers and a great team to work with.

Sophie · 26 September 2025

★★★★★ 5/5

Facebook

Caroline from Stobart and Hurrell was absolutely brilliant. Professional, so helpful and friendly. She definitely goes above and beyond any estate agent I’ve ever dealt with. When we had any queries we always got an answer back if not immediately within the hour. If we ever sale a property again this is the estate agents we would choose. The whole team at Stobart and Hurrell were knowledgeable and professional. Thank you for making buy a property as stress free as possible.

Cheyanne · 17 July 2022

★★★★★ 5/5

Facebook

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Elvis · 16 June 2022

★★★★★ 5/5

Google

Stobart and Hurrell have been fantastic. We used them to sell our property and we had no problems at all. Always professional and organised from the first meeting with them. Me and my wife agree that they managed to get the best possible price for our house. They were always available whenever we needed to speak to them and constantly kept us in the loop. Their after sales were more than brilliant too, always chasing further up the chain for us. I’m not sure if our purchase would have gone through without Caroline due to the other estate agents being extremely poor. Thanks again to everyone at Stobart and Hurrell we will definitely be using you again and would not hesitate in recommending them to anyone!

Connor · 28 May 2022

★★★★★ 5/5

Google

I used to purchase a property always kept me up to date and very helpful staff, highly recommend for professional service.

Maxine · 26 July 2025

★★★★★ 5/5

Google

I brought a property through Stobard & Hurrell and dealt with Caroline Freeman through the process. Excellent experience, fast, responsive, regular updates and care for customer service/experience. Can only recommend!PositiveResponsiveness, Quality, Professionalism

Anna · 27 August 2021

★★★★★ 5/5

Google

Stobart & Hurrell and in particular Terie has been fantastic throughout our entire transaction. Kept us up to date and chased the chain to ensure a completion date as soon as possible.

Maria · 6 June 2021

★★★★★ 1/5

Google

If possible, I would award Stobart & Hurrell zero stars. As buyers, they treated us with disdain and indifference from the outset. They were so aggressive that it nearly lost them the sale and even shocked other estate agents. They failed to communicate with each other and could not be bothered to communicate with us, failing to pass on important information from their client, while any emails they did send were full of bizarre, faux-legal language, presumably in an attempt to make their role appear more important than it actually is. When our sale initially fell through we informed them straight away, but they had neither the professional nor personal courtesy to acknowledge the fact or respond, though the property was back on the open market in an instant. They were so totally focused on their commission that they forgot to treat us properly, which in turn so very nearly lost them their commission. Awful to deal with and without doubt the most unhelpful and unpleasant estate agents I have ever come across. If you have any choice in the matter at all, avoid at all costs.

Duncan · 6 June 2020

★★★★★ 5/5

Google

I highly recommend Stobart & Hurrell! The whole team work so hard throughout the sale. From the valuation process at the beginning, to the weekly updates from the lovely Anna and not forgetting Terie Hurrell who is absolutely AMAZING at her job she works so hard chasing everyone in the chain to make sure completion runs smoothly. These guys are honestly the BEST agents so professional and welcoming, nothing is too much trouble and we also received the most beautiful bouquet of flowers apon exchange! We cant thank them enough for all their hard work and support.

Holly · 6 June 2020

★★★★★ 5/5

Google

So far so good my sale hasn't quite finished yet but Stobart & Hurrell have been spectacular. I'm not a fan of estate agents (who is) but S&H have been really exceptional, they benefit hugely from not being a faceless corporation, real human beings focused on real achievable outcomes. They got me a great price and seemed genuinely motivated to do it as well. They also suffered my silly questions with aplomb and good humour. I've already recommended them to friends and family as simply a step above the rest.

Ben · 30 March 2020

★★★★★ 1/5

Trustpilot

Stobart & Hurrell deserve no stars!

If possible, I would award Stobart & Hurrell zero stars. As buyers, they treated us with utter disdain and indifference from the outset. They were so aggressive that it nearly lost them the sale and even shocked other estate agents. They failed to communicate with each other and could not be bothered to communicate with us, failing to pass on important information from their client, while any emails they did send were full of bizarre, faux-legal language, presumably in an attempt to make their role appear more important than it actually is. When our sale initially fell through we informed them straight away, but they had neither the professional nor personal courtesy to acknowledge the fact or respond, though the property was back on the open market in an instant. They were so totally focused on their commission that they forgot to treat us properly, which in turn so very nearly lost them their commission. Awful to deal with and without doubt the most unhelpful and unpleasant estate agents I have ever encountered. If they were the only estate agents in town I would start my own rather than use them. If you have any choice in the matter at all, avoid at all costs.

Duncan · 3 December 2019

★★★★★ 5/5

Facebook

We sold and bought through Stobart and Hurrell and at every level they were fantastic. From the Sales perspective, they were prompt with viewings and gave feedback from each viewing so we could make any changes. They had regular conversations with us to reassure us during the whole process. From the Buying perspective they were instrumental in chasing for information we needed to exchange and ensured we were kept up to date at all times. We dealt with all members of staff and found them all to be fully in the loop with both the sale and purchase so we had complete confidence that everything that needed to be done was done, regardless of who was in the office or who answered the phone. Thanks for helping us finally get into our dream house, it’s like we’ve never lived anywhere else.

Lisa · 5 July 2019

★★★★★ 5/5

Google

A very friendly & helpful Estate Agent without doubt, 'and will always go that extra mile' compared to your average high-street agent. Will always keep you informed every part of the way, with regular updates weekly 'and quite often very other day or two'. Constantly chasing the upper or lower chain for a speedy result. Will always answer e-mails within the hour, 'and on many occasions even at night and weekends. Would recommend without doubt. A friendly & professional service, with a new fresh approach to the Estate Agency Industry, 'making your buying or selling experience that little less stressful all the way'. "Give them a try, and am sure you will be pleasantly surprised" 👍👍👍👍👍

Michael · 7 June 2019

★★★★★ 5/5

Google

It is with great pleasure that we highly recommend the services of Stobart & Hurrell estate agents. At all times, they were highly professional, incredibly efficient, always available to talk and provided outstanding support throughout our house sale. Without doubt the team went the extra mile and also their fees were very competitive. We would like to extend to Stobart & Hurrell our very best wishes and all the success they deserve for the future, without doubt we would only use Stobart & Hurrell for any future moves. Dave & Tessa

DjangoGypsy · 7 June 2019

★★★★★ 5/5

Google

The only estate agent that I feel I could recommend and would have no problem using again. Very professional and friendly service throughout a complex sales process. When the buyer at the bottom of the chain was not able to continue the team very quickly turned to another interested party and the deal was completed in a very short timescale. This I believe was only possible due to the care and concern they have for everyone within their sales process. Communication throughout the process was frequent and informative and much appreciated especially at times of stress. Brilliant.

Ed · 29 May 2019

★★★★★ 5/5

Google

It is with great pleasure that we highly recommend the services of Stobart & Hurrell estate agents. At all times, they were highly professional, incredibly efficient, always available to talk and provided outstanding support throughout our house sale. Without doubt the team went the extra mile and also their fees were very competitive. We would like to extend to Stobart & Hurrell our very best wishes and all the success they deserve for the future, without doubt we would only use Stobart & Hurrell for any future moves. Dave & Tessa

David · 31 March 2019

★★★★★ 5/5

Facebook

Kept up to date at all times during purchase in a friendly and professional manner. Couldn’t ask for any better. Many thanks Martin and Naomi

Martin · 18 February 2021

★★★★★ 5/5

Google

Bought a property through Stobart & Hurrell who provided a professional and personal service. From viewings, Kerry ensured our limited time was not wasted by organising properties that met our requirements. Terie saw us through to Completion, providing frequent updates and was never hard to get hold of. We ended up having terrible solicitors, Terie ensured all parties were kept in the loop and helped to relieve some stress.PositiveResponsiveness, Professionalism

Scotty · 27 August 2021

★★★★★ 5/5

Google

We employed Stobart and Hurrell following a disappointing experience with a previous agent. …

Ken · 26 May 2025

★★★★★ 5/5

Google

The best there is. Excellence. Very friendly and professional. Updates from sales and after sales were regular, friendly and accurate. Look no further. These are the team to sell your house. Thank-you

Nathan · 23 September 2024