Trusted Agent profile · Hornchurch

Noble Residential Hornchurch reviews

4.9

★★★★★ Excellent

177 reviews across 2 platforms

168-170 Road, Hornchurch, RM11 1QH

Noble Residential's office in Hornchurch, at 168-170 Road, is rated 4.9 out of 5 across 177 reviews on two platforms, including 174 Google reviews rated 4.9.

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4.9 / 5

174

Reviews on Google

This office

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3

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.

5/5

Google

We recently bought our home through Noble Residential, and the service we received was excellent from start to finish. A special thank you to Billy Bale, who handled our purchase with great professionalism, patience, and care throughout the entire process. Billy was always available to answer questions, kept us fully updated, and went above and beyond to make everything run smoothly. His friendly attitude and clear communication made the experience so much easier and less stressful. We’re extremely happy in our new home and truly appreciate all the hard work from Billy and the team at Noble Residential. We would highly recommend them to anyone buying or selling a property!

Nikolay · 26 October 2025

5/5

Google

I chose Noble Residential purely by coincidence, and a chance meeting with the founder. I never looked back since I assigned them to take care of the sale of my property. Billy Bale has been more than exceptional. From getting the portfolio of my property on line, to the sale, he has listened to everything I wanted, including the sale price. When you let them know that what price is required for your property, and you are not willing to move any lower than the valued amount, that is exactly what they understand. Billy did his excellent most to get me the sale price, and above! Throughout the sale process, Billy and his colleagues have been most helpful and kept me up to date all the way along; also during his absence. I never had to worry about anything, as the communication between us was utmost! I would definitely recommend Noble Residential as not only do they listen to what you want in a sale of your property or buying, they do not query or try and avert your way of what you require, whether it be in the sale or buying a property. They listen and understand your needs, and put them first. I will definitely be using them again without a doubt or hesitation in the future. Amanda Orr

Rose · 2 September 2025

1/5

Google

This estate agents deserves minus stars. Enquired to rent a property and the agents made it seem as if they were doing us a favour by telling us “the landlord is painting the house be grateful” when the house was disgusting with dirt and mould just because they wanted the property let. They also work with horrible landlords who think it’s okay to rent a property for £1750 a month that has mould and is absolutely filthy. Jacob is incompetent and useless as a chocolate teapot. He is rude and should be fired. The negligence of his and his co workers lack of communication resulted in the offer falling through. We communicated our offer and the estate agents lied about what we had told them. Silver lining - dodged a bullet with a horrible estate agent and landlord. Be aware. I wouldn’t rent or buy a property from here even if they paid me!!

Priya · 11 July 2025

1/5

Trustpilot

This estate agents deserves minus…

This estate agents deserves minus stars. Enquired to rent a property and the agents made it seem as if they were doing us a favour by telling us “the landlord is painting the house be grateful” when the house was disgusting with dirt and mould just because they wanted the property let. They also work with horrible landlords who think it’s okay to rent a property for £1750 a month that has mould and is absolutely filthy. Jacob is incompetent and useless as a chocolate teapot. He is rude and should be fired. The negligence of his and his co workers lack of communication resulted in the offer falling through. We communicated our offer and the estate agents lied about what we had told them. Silver lining - dodged a bullet with a horrible estate agent and landlord. Be aware. I wouldn’t rent or buy a property from here even if they paid me!!

Priya · 4 July 2025

5/5

Google

I am delighted to share my feedback on Noble Residency, particularly highlighting the outstanding support provided by Sarah Puckrin, the Letting Manager. Sarah is exceptionally proactive and knowledgeable, always going the extra mile to assist her clients. She has a unique ability to explain complex landlord-related matters in simple, easy-to-understand terms, which has been invaluable to me as a new landlord. Her guidance and unwavering support have been so encouraging that I’m now seriously considering expanding into a larger property portfolio, something I wouldn’t have thought possible without her help. Sarah's cheerful and spontaneous nature makes every interaction a pleasure. She is a true asset to any organisation and a fantastic ally for landlords, especially those just starting their journey. Thank you, Sarah, for your professionalism, dedication, and the confidence you inspire.

Babu · 10 May 2025

5/5

Google

We had the absolute pleasure of working with Billy during our house purchase, and we couldn’t be happier with the experience. Billy was incredibly friendly, a true people person who immediately made us feel comfortable throughout the entire process. He went above and beyond to ensure we were happy and satisfied before progressing at every stage. He even allowed us to revisit the property with family, which really helped put our minds at ease. Billy’s communication was always clear, straightforward, and quick, making everything so much easier to manage. Thanks to Billy, the entire process was smooth and stress free for all parties involved. We’re so grateful for his dedication and professionalism, and we’re thrilled we had him guiding us through this important milestone. Highly recommend him to anyone! Sabia and Mustakin

Sabia · 16 January 2025

5/5

Google

After attempting to sell our home over a year ago with 2+ agents, it was clear that they were typical salesmen and had not interest in us or pur home. When we met Billy on a viewing, we spoke to him about looking at our house. Billy and the team at Noble are on another level of professionalism but at the same time, they speak to you like human beings, they're approachable at anytime of the day and our house sold within a week of it going on the market with noble. Its stressful buying and selling, but Billy made every step easy and straight forward. I cannot and will not be told that anyone could beat this service! Thanks Billy and the team!

Rebecca · 2 December 2024

5/5

Google

The staff at the Hornchurch office were extremely helpful, offering useful advice regarding the sale of our property, they were very professional and proactive in progressing the sale. We will consider using them again next year for another property sale. With special thanks to Allan Seager.

Russell · 19 December 2025

5/5

Google

Allan at Noble Estate Agents was very professional, he always kept me informed on the progress of the sale and any feedback. He was on hand to answer any queries. I have dealt with other Estate Agents for past sales and I would thoroughly recommend Allan and the team at Noble Residential.

ROBERT · 7 October 2025

5/5

Google

Noble Residential and in particular Allan Seager were highly recommended to us by a family member who had used them previously for a property sale. I’m happy to say as a result of Allan’s hard work we were able to sell our property for the price we wanted and he made sure everything went smoothly right through to completion. We were really impressed that he was on top of everything at all times despite any problems we encountered. Allan did everything he said he would do when we first met him for a valuation and definitely exceeded our expectations. He was easy to get into contact with and always respected our choices but advised where necessary based on his wealth of experience which was really useful. On the very rare occasion that Allan wasn’t available I spoke to several members of the team and they were all really great to deal with. I highly recommend using Allan if you’re serious about buying or selling property. His dedication towards our sale was really impressive! Great work Allan and thanks for all the help along the way.

Adam · 11 October 2024

5/5

Google

We bought our first home through Noble Residential and I can't thank them enough for making our first time buyer experience wonderful. Billy was our main point of contact and he supported us along the way with key updates and information. The communication level was excellent from the point of viewing the property until completion. Thank you so much Billy for your help and support in the last couple of months, we truly appreciate it 😊

Shreen · 5 December 2024

5/5

Google

I recently used Noble Residential to sell my flat in South Ockendon, and the experience has been outstanding from start to finish. Nobles stood out from other estate agents I considered - they had great knowledge of the area, they gave a realistic and achievable valuation, secured a quick sale, and were good value for money. Allan has been fantastic throughout the process - he was friendly, knowledgeable, and very on the ball with communicating with myself, the buyer, and our solicitors to ensure the sale progressed quickly and smoothly. He always let me know in advance if he would be unavailable, and the wider team at Nobles were always friendly, available, and in the loop if I ever contacted the office. I also viewed potential properties with Allan, which demonstrated the effort and experience he brings to each sale. As a result, I would not hesitate to recommend Nobles and have already done so to my Brother who has secured a buyer for his property with them. I am hoping to return to the area next year and will definitely reach out to Allan and Nobles when the time comes to search for a new property.

Katie · 25 September 2024

5/5

Google

Noble were the estate agent for the property that we were purchasing in Hornchurch and I cannot recommend them highly enough. The viewing process was very efficient. A big shout out to Allan Seager who I think I spoke to more frequently than my mother in the months of the purchase! He was always on hand to help with questions or arrange access to the property, as well as chasing solicitors. We had a fantastic experience with Noble Residential and Allan and would recommend them to anyone.

Joshua · 25 August 2024

5/5

Google

I am so pleased with the service recieved by Billy Bale at noble. Mine was a difficult case with different pieces of puzzle scattered and Billy through his knowledge and experience helped me get the right picture on the case. He showcased true professionalism and with his knowledge made things easier for me to buy a property. I appreciate all his efforts and highly recommend him or Noble to buy/sell your property.

Deepak · 18 October 2024

5/5

Google

I would like to thank the staff at the Hornchurch branch and in particular Allan Seager for his attention to detail and professionalism during the sale of my mother’s property. This has been a particularly difficult time and Allan has dealt with the sale in a sensitive yet professional way. Communication was excellent and we were kept in the loop at all times. I would like to commend him and thank him for making the process bearable.

Shell · 25 July 2024

5/5

Google

Nicest group of estate agents I've had the pleasure of dealing with. We purchased our property through them and honestly wish we'd sold our house using their services! If they said they'd call back, they did. We always received a response to queries in a timely fashion. A special shout out to Allan who I feel went above and beyond for us - chasing the lawyers, advising us and keeping us updated along the way. We needed meter readings for our new utilities supplier. I asked Allan to get the details from the seller. He went a step further and attended the property himself and sent us the readings. I'd happily and very easily recommend Noble to anyone looking to buy or sell their property.

T · 22 May 2024

5/5

Google

More than happy with the service we got from Noble Residential, particularly Billy. He kept us informed on what was happening along the way. Having not dealt with Estate Agents for over 30 years he made the process relatively painless. Thanks Noble.

Paul · 2 October 2025

5/5

Google

We had Billy as our agent and we couldn’t have asked for a better agent to be on our case. He was always at the end of the phone, responded to all emails/phone calls and kept us updated throughout the transaction. Billy is a straight up guy and that’s exactly what you want working on a challenging sale. We couldn’t have asked for a better agent to be on our case! Thanks so much for your consistent hard work through this!!! 5 stars and 10/10 for Billy!!!

Vishal · 22 April 2024

5/5

Google

A huge thank you to Allan & Millie who helped me and my partner purchase our first home. As first time buyers, the process can be quite daunting but they changed this straight away! They were both amazing from the start, all the way until the end. Thank you both:) Liv & Jack.

Liv · 26 May 2025

5/5

Google

Sarah was exceptionally wonderful. Sincere thanks for the outstanding experience I had during the letting process. From our first conversation to the final steps, you made everything so straightforward. Your displayed professionalism and prompt communication made a potentially challenging process feel smooth and manageable. I especially appreciated how you took the time to address all my questions and ensured I was fully informed at every stage.

Michael · 9 November 2024

5/5

Google

Allan and Billy were incredible estate agents in the sale of our home. They helped support the buyer, partner with us to manage the sale and guides the upward chain with a new build developer. Noble offer a premium service and we really couldn't recommend them enough. If you want to find your buyer and make sure everything goes smoothly, these are the guys for you.

Matt · 25 September 2024

5/5

Google

I contacted Steve after having put my property on the market several times with other local agents over the last two years. Steve was by far the most engaged agent that I have dealt with, and showed a genuine interest and care in trying to get my property sold. Everything was very quick to get setup, Steve was highly responsive and low and behold 6 weeks later I have had more viewings than I have in the last few years but have finally had an offer. I can't say how grateful I am to Steve - would highly recommend Noble (who have also managed to sell my neighbour's property!). Thanks.

Peter · 24 December 2023

5/5

Google

Sarah was very friendly and helpful from the first communication, right through to the end of the process. She made everything very easy on my part, but I am aware she put in a lot of hard work to make sure I secured the property. Highly recommend her work!

Jo · 17 April 2025

5/5

Google

"The best estate agency with the best estate agent! Sarah Puckrin is truly outstanding. If any issue arises, she always provides a quick and prompt response, taking fast action with understanding and efficiency. She consistently finds the best possible solutions, and we couldn’t be happier with her as our estate agent!"

Victoria · 20 March 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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