Trusted Agent profile · Hornchurch · Essex
Verified
★★★★★
650 reviews across 1 platform
1 North Street, Hornchurch, Essex, RM11 1RL
Part of Balgores, see every office.
Balgores's office in Hornchurch, Essex, at 1 North Street, is rated 4.6 out of 5 across 650 reviews on 1 platform, including 650 Google reviews rated 4.6.
Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
5/5
GoogleWords can not describe how I felt when I received the keys to my flat. I must commend the team for a job well done. I want to thank Mark Claxton specially for his swift response and his professionalism, he made the journey worth the while. …
1/5
GoogleNot happy with their communication when they tried to sell our house. I feel there is a lot in common with other 1 star reviews listed here.
Thank you for your feedback, as you will know this matter is already being dealt with internally and everything has been clarified to evidence, in turn, that your review is misleading and untrue.
5/5
GoogleTeddy it was brilliant salesman appreciate a lot. whatever I needed to help me, he was there. I recommend everyone to choose him because he was brilliant.
Morning, Many thanks for leaving us a review. We'll pass your kind feedback onto Teddy. A huge congratulations on completing your new home purchase. … More
5/5
GoogleWe are having a very good experience during the processing of our next lettting. Jody is always very responsive and excellent regarding any of our queries and confusions. We would highly recommend Balgores to everyone.
5/5
GoogleBalgores handled my property efficiently and swiftly. Nikola was particularly amazing. She helped my family and I with all the procedures and processes. Any questions or queries, worries or reservations that I had - were always answered and reassurance was given. I had such a smooth process - highly recommend!
1/5
GooglePoor after sales experience. We didn’t receive any updates on our sale from March until July. Then suddenly we were told that our buyer was proposing an exchange date two weeks later. We ended up having to put our belongings in storage …
Good Morning Matt; Thank you for your comments, I am terribly saddened to see this feedback. Please can you email me your previous address so I can look into this matter for … More
5/5
GoogleFriendly, helpful service and prompt communication made our house sale straightforward. Highly recommended.
Thank you. We’re delighted to hear you had a positive experience and appreciate your recommendation.
5/5
GoogleBalgores handled my property efficiently and swiftly. Nikola was particularly amazing. She helped my family and I with all the procedures and processes. Any questions or queries, worries or reservations that I had - were always answered and reassurance was given. I had such a smooth process - highly recommend!
5/5
GoogleNikola was great - she was super fast and quick to answer any questions, calls and got everything sorted really quickly for us. Sent properties available, booked viewings, got an offer accepted and started the paperwork for a tenancy agreement in 72 hours. Could not recommend her more :)
5/5
GoogleKinetic are a fantastic team, supportive and communicative every step of the way. Very patient and quick to respond to my concerns. The team made the conveyance process comfortable and had my back at every turn.
5/5
GoogleA friendly and efficient service with good communication throughout - thank you
Thank you so much for your kind feedback. We’re delighted you found our service friendly and efficient, we really appreciate your support! 😊🏡 …
5/5
GoogleReally happy with the services from Balgores agency, especially from Starr who was extremely helpful ,professional and quick with getting everything sorted for us. This is my first time renting through this agency and I must say I am more than pleased with it. Thank you Starr again!
5/5
GoogleGreat experience, great support through out the process. Jody was outstanding going over and beyond to ensure everything worked out well. Her response to our emails and calls were excellent. Big thank you to Jody and the team at Balgores Hornchurch. We highly recommend Balgores. Anthony & Olive
5/5
GoogleBalgores was amazing to work with especially Michael. He always made sure that we knew what the next steps were. He was always happy to answer any questions we had and always happy to help. The communication was very good. I would definitely recommend Balgores to anyone.
5/5
GoogleBalgores was amazing to work with especially Nicola. She always made sure that i knew what the next steps were. She was always happy to answer any questions we had and always happy to help. The communication was very good. I would definitely recommend Balgores to anyone.
5/5
GoogleI recently had the pleasure of working with Mia Saint-Smith at Balgores, and I’m thoroughly impressed with her service. From the initial inquiry to the final handover of the property, her professionalism and attention to detail was evident. …
Hi, Thank you for your glowing feedback following your recent experience with Mia. We'll be sure to pass this on to her. … More
5/5
GoogleAmazing experience with Nikola from Balgores! She has an attentive nature and has been an outstanding point of contact for us throughout our time with Balgores. I usually do not leave reviews but i wanted to recommend Nikola for her …
5/5
GoogleWe recently let our property through Balgores and were very pleased with the service we received. Mark has been attentive throughout, going over and above to answer our many questions and guide us every step of the way. All communications …
5/5
GoogleI couldn't have hoped for more, an entirely positive experience! Lisa Cortez was proactive, friendly and helped me find a great job in less than 7 days
5/5
GoogleDanielle was excellent help! She provided me with all the information I needed and always picked my calls up and responded to any questions I had. Lovely staff :)
5/5
GoogleI viewed a property with estate agent Koy lovely pleasant experience. Koy was very helpful friendly and professional will definitely use balgores to keep looking for my future property.
5/5
GoogleVery pleased with Luke explained how my house is valued for sale price would highly recommend this estate agent
Thanks so much Pat!
5/5
GoogleI highly recommend Balgores Lettings Agency We had an excellent communication with Reece . Thank you again for your help
Good afternoon, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Reece, and the rest of the team. … More
5/5
GoogleYour invaluable years of experience, local advice and wisdom when providing us with a valuation was exceptional. Thank you.
Thank you so much. We're delighted to hear you found our experience and local knowledge helpful, it means a lot.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Balgores Hornchurch is among the ESTAS 2026 winners.
ESTAS winner in two years: 2025, 2026.
ESTAS awards by year, 20252025 1 Best in Postcode ESTAS 2025 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Send Balgores a message.
Yes. Balgores won Best in Postcode (RM11) at the ESTAS 2026 awards, and 1 other industry award since 2025.
