Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a great experience purchasing our first home through Bairstow eves, thanks to the excellent service provided by Shanice and Lee. They were extremely kind, patient, and helpful throughout the entire process, and we felt that they showed empathy and compassion. We are very happy with our choice of estate agent and would definitely recommend them to others :)
Poornima · 2 March 2023
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional, understanding & helpful. Kayleigh & Deborah went above & beyond the call of duty to help me out. Would highly recommend them to family & friends
Claire · 30 July 2020
Agent replied
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Many thanks for the recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleAurelija was super helpful and kept me updated throughout the whole process, thank you so much. Thanks to Lauren too for answering all my queries! Five stars!
Greta · 4 March 2024
★★★★★ 5/5
GoogleAbsolutely the best, Shanice is professional and keeps you updated at all times, would highly recommend.PositiveProfessionalism
Adrienne · 11 June 2022
Agent replied · 10 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt was a really good experience for us. Aurelia helped us find the house that fitted all our requirements. She was kind, she was patient and the most important thing is that she found time to explain every moment that we thought was important or not mentioned till the end.
Plus, not to mention that she was always on time and was patiently waiting for us! :)PositiveResponsiveness, Quality, Professionalism, Value
Dan · 30 June 2021
Agent replied
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic working with Bairstow Eves in the sale of my mother's house. Always happy to hear from you, extremely professional and with years of experience you cannot go wrong in choosing Bairstow Eves Hornchurch office. A big thank you to all the staff there with a special mention for Shanice and Lee who helped us throughout the process. Great working relationship 👍
Karen · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA positive experience. Simone was always helpful and made the journey to completion much less painful than it could have been! Thank you.
Ch · 8 February 2021
Agent replied
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFreddie took over managing my property in the last few weeks and within a week, he found me new tenants!
He is polite, approachable and always willing to help where he can. I couldn't recommend him enough.
Zara · 11 August 2025
★★★★★ 5/5
GoogleI would like to say a big thank you to the team at Hornchurch Bairstow Eves. My dealings with them have been nothing but excellent. They have been very professional and very efficient.
Gary · 26 July 2024
Agent replied · 2 August 2024
Thank you Gary for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGood service provided from the first call we made until we moved in. Thank you Aurelija and OzPositiveQuality, Professionalism
Nialas · 26 June 2021
Agent replied · 25 June 2024
Thank you for the great 5* review.
★★★★★ 5/5
GoogleI want to express my endless gratitude for Aurelija's help in finding us the right house . She been very professional , transparent, great communication, very friendly and polite , listened to what we were looking for and went above and beyond in helping us sorting out all the issues. I will 100% recommend Bairstow Eves Sales and Letting Agents Hornchurch , especially AurelijaPositiveResponsiveness, Quality, Professionalism, Value
Laura · 11 June 2021
Agent replied · 10 June 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleVery reliable service.
Aurelija and Rebecca were always ready to help!
Komik · 30 July 2022
Agent replied · 30 July 2023
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from all staff (especially Branch Lettings Manager). Very professional, courteous and smooth dealings.PositiveResponsiveness, Quality, Professionalism, Value
Neil · 6 June 2021
Agent replied · 5 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery reliable service.
Aurelija and Rebecca were always ready to help!
Rigers · 6 June 2022
Agent replied · 5 June 2024
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKayleigh and Debbie done a fantastic job with helping me move in , first time I have rented a property so didn’t really understand the process but they explained everything and gave me a smooth move in, found me the right property I was looking for and took interest in the small stuff I required in a property now I have my first rental home and absolutely love it :)
David · 7 December 2019
Agent replied
Thank you for your brilliant 5* review. I will, of course, make sure your kind words are passed on to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleHad Lee Appleyard from Bairstow Eves round to give us an appraisal and for us to let him know what we were looking for. He made the whole process very simple and explained our options to us. We felt at ease with Lee as he never pressured us and gave us sound advice. Would recommend this company.
Tony · 30 July 2022
Agent replied · 30 July 2023
Thanks for the great 5* review Tony. Best wishes. Graham, Customer Relations
★★★★★ 5/5
GoogleWe are very happy to have chosen Bairstow.
We meet here very professional people like Aurelija, she is a great professional who has been helping us with everything we needed at any time.
We are very happy to have chosen Bairstow to deal with the whole process.
Thank you so much for our new home! 😊
Mihaela · 30 July 2022
Agent replied · 30 July 2023
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAurelija is very helpful and friendly service.
Simona · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJulie and Charlotte have been absolutely amazing.They provided a great service and went above and beyond in selling our property.They are professional cheerful and reliable in everything that they do.l would recommend Bairstow Eves to anyone who is buying or selling property.
Florence · 26 September 2023
Agent replied · 25 November 2023
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleSold my Bungalow 8 weeks on the market over Christmas just under 6 weeks from offer accepted to completion, good communications/feedback, check all paperwork, why only 4 stars? there is always room for improvement
Peter · 23 March 2024
Agent replied · 5 June 2024
Thank you for your lovely review Peter Jerman. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust like to say that our experience with Bairstow Eves has been excellent.
Julie, Charlotte and Abby couldn’t do enough for us and all three were very approachable and professional. Would fully recommend this estate agent.
Stephen · 25 January 2024
Agent replied · 25 March 2024
Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe used bairstow eves hornchurch recently to let out our property, they were professional and gave us good service right from the start. Oz was friendly yet honest and built a good affordable package for us with no hidden fee's! The team found me good tenants within a short amount of time. We would definitely recommend bairstow eves especially the hornchurch branch!
Ahmet · 28 July 2019
Agent replied
Hi Ahmet
Thank you for taking the time to leave this review and for the recommendation as well! It sounds like the whole team, especially Oz has provided an excellent level of customer service and I will make sure they get this fed back to them too.
Kind regards, Chris
★★★★★ 5/5
GoogleI could not recommend the girls at Hornchurch enough, had an amazing meeting with Donna and Abbie. I highly recommend there services. I can not wait to start my property searching journey.
Charlotte.
Charlotte · 11 November 2023
Agent replied · 25 November 2023
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to kayleigh & Debbie for all there hard work they are both fast and efficient, kept me updated through the whole process, made myself and family feels comfortable which i really like and would recommend them if you are looking to move into a property and feel welcome by an agent and not just another customer.
F · 30 July 2020
Agent replied
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
