Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBairstow Eves were great along the process of purchasing my first house. Kirsty was amazing the whole was through. The process wasn't without its problems, but Kirtsy was all over it making sure everyone was getting their part done to finalise the process. Highly recommended!
Wil · 30 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words! We are thrilled to have helped you with your first home purchase and are grateful for the opportunity. We will be sure to pass along your praise to Kirsty. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleSkyla has been fantastic throughout our property purchase. From the first viewing to completion, she kept us fully informed, answered all our questions, and made the whole process much easier and less stressful. Her communication was always clear and timely, and she continued to support us even after the sale was completed.
Mannpreet · 9 December 2025
Agent replied · 30 December 2025
Thank you so much for your glowing review! We are thrilled to hear that Skyla was able to provide such excellent service throughout your property purchase. Our team strives to make the process as smooth and stress-free as possible for our clients. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleKirsty was great in supporting me when buying my first home - really on the ball and knowledgeable. She answered any questions I had quickly and made me feel at ease in what can be a really stressful process. Thank you!
Anna · 13 October 2026
★★★★★ 5/5
GoogleSkyla and Julie have supported my purchasing journey every step of the way. Skyla was very responsive to all my queries and ensured property was cleared before completion. Julie supported my offer being accepted. I am very grateful for them helping me get my forever home
Aman · 29 December 2025
Agent replied · 30 December 2025
Thank you for your kind words! We are so happy to have been a part of your journey to finding your forever home. Skyla and Julie are dedicated to providing excellent customer service and ensuring a smooth purchasing process. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThank you Aurelija and Andrew for your help finding us a house we were looking for!!!
Iryna · 13 August 2026
Agent replied · 13 October 2026
Thank you for your excellent 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleIt is an absolute pleasure to be able to finally write a review for Julie, the manager, and all her team. There was never a time I doubted her enthusiasm to ensure this sale was going to succeed. Every hurdle we met, she got it sorted, remained professional even though she was probably pulling her hair out. I thank you for always responding to every query I threw at you and if you were unavailable, which wasn't often Charlotte was on the phone to update. Thank you and I wish you continued success 🙌🏼
Kathleen · 4 December 2024
Agent replied · 11 December 2024
Thank you so much for your wonderful 5* review Kathleen! We're thrilled to hear that Julie and the team provided you with such exceptional service. Your kind words and support mean a lot to us. Wishing you all the best! Kind regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThe Sales and Lettings team have been fantastic. Tavi in Sales was professional, helpful, and kept the process smooth from start to finish. On the Lettings side, Aurelija, Kara, and Freddie were all friendly, efficient, and quick to assist with any questions. Great experience all around, highly recommend!
Radu · 9 December 2025
Agent replied · 30 December 2025
Thank you for the glowing review! We are delighted to hear that our team was able to provide you with such a fantastic experience. We take pride in our professionalism and efficiency, and we are thrilled to have exceeded your expectations. Thank you for choosing us and for recommending us! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleKirsty went above and beyond to help us find a property. Great experience would definitely recommend.
Kev · 13 July 2026
Agent replied · 13 October 2026
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleReally impressed with the whole team. Tavi in Sales provided clear guidance and made the process feel easy. In Lettings, Aurelija, Kara, and Freddie were proactive, approachable, and kept me updated at every step. A reliable and professional group, would definitely recommend!
Alex · 9 December 2025
Agent replied · 30 December 2025
Thank you so much for your glowing review! We are thrilled to hear that you had such a positive experience with our team. Customer satisfaction is our top priority and we are happy to know we met your expectations. Thank you for choosing our services and for recommending us. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAndrei and Aurelija were great! Super helpful highly recommend
E · 13 August 2026
Agent replied · 13 October 2026
Thank you for your terrific 5* review and for your complimentary comments and recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleProfessional and supportive service, helping promptly with queries and viewings. Thank you to Skyla in particular.
Tessa · 13 June 2026
Agent replied · 13 October 2026
Thank you for taking the time to leave such kind words! We are glad to hear our team, especially Skyla, was able to provide you with prompt and supportive service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you Aurelija & Andrei for the amazing service! Really pleased with your advertising of my property and fast responses.
Nes · 13 May 2026
Agent replied · 13 October 2026
Thank you for the kind words! We strive to provide top-notch service and are thrilled to hear that you are pleased with our advertising and response time. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat experience with both the Sales and Lettings teams. Tavi in Sales was attentive and made everything straightforward. Aurelija, Kara, and Freddie in Lettings were equally impressive, responsive, organised, and a pleasure to deal with. Highly recommend their service!
Chadi · 9 December 2025
Agent replied · 30 December 2025
Thank you for your kind words! We are delighted to hear that you had a great experience with both our Sales and Lettings teams. We strive to provide attentive, straightforward, and impressive service and we are glad that Tavi, Aurelija, Kara, and Freddie were able to make your experience a pleasure. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAndrei and Aurelija were extremely helpful and offered amazing prices on lettings, Could sense a strong sense of compassion and grace throughout the whole process !!
Daisy · 13 March 2026
Agent replied · 13 April 2026
Thank you for your kind words! We're thrilled that you had such a positive experience with Andrei and Aurelija. We strive to provide excellent service and affordable prices and we're glad that it was reflected in your interactions with us. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAfter speaking to numerous agents I finally came across a lady is not only passionate about her job but also puts her clients first and is totally transparent in the buying process, she kept me updated throughout the process and would always have an answer for any question that I had, she is a true asset to the branch and a company as a whole, Charlotte Wright, I would give you 6 stars if I could as I now feel really confident in the buying process after speaking to you. I fully recommend Charlotte for any property transaction as she puts her whole heart into it
Krishna · 26 April 2024
Agent replied · 23 October 2024
Many thanks Krishna Pattani for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAndrei and Aureilja were both so helpful!!
Emily · 13 July 2026
Agent replied · 13 October 2026
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHave used the services of Bairstowe Eves for over 13 years (most recently this month) I highly recommend them and in particular Freddie, Aurelija and Kara for their promptness and professionalism - great people to deal with.
John · 13 November 2025
Agent replied · 13 April 2026
"Thank you for the kind words and for choosing to work with Bairstow Eves for over 13 years! We take pride in providing prompt and professional service, and we're glad Freddie, Aurelija, and Kara were able to assist you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a great experience. Skyla specifically was amazing. Everything was handled smoothly, and I was kept informed throughout the whole process. Really friendly and professional service. Thank you for making the purchase so stress-free!”
Ozgur · 30 November 2025
Agent replied · 30 December 2025
Thank you for your kind words! We are thrilled to hear that Skyla provided outstanding service and made your purchase stress-free. We pride ourselves on providing friendly and professional service to all our customers. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI am very pleased with the service provided by Susan Bruns. She is always available to answer questions, keep me informed at every stage, and she works hard to achieve the best outcome for me. Her dedication and expertise gives me confidence throughout the process.She is just brilliant
Thank you for the outstanding support.
Raluca · 13 July 2026
Agent replied · 13 October 2026
Thank you, Raluca, for your wonderful feedback! We're thrilled to hear that Susan's dedication and expertise provided you with the support and confidence you needed throughout the process. Your kind words will be shared with our team as we continue to prioritise customer-centric service and reliability. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHi
I would like to thank Skyla and Julie for putting up with me and sorting things out. very stressful time moving, and made easy by the team at Bairstow Eves …
Peter · 13 December 2025
Agent replied · 13 April 2026
Thank you, Peter, for your kind words! We are so glad Skyla and Julie were able to make your move stress-free. Our team at Bairstow Eves Hornchurch is always here to help. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAurelija has been really helpful and so lovely to deal with , you need more staff like her .
Julie · 30 March 2026
Agent replied · 13 April 2026
Thank you for sharing your positive experience with Aurelija! We strive to hire friendly and helpful staff like her, and we're glad she could assist you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVery good service from Julie and team
David · 13 June 2026
Agent replied · 13 October 2026
Thank you so much for your kind words! We are thrilled to hear that Julie and our team provided you with great service. We strive to make every interaction with our customers a positive and memorable one. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDealt with Kirsty at Bairstow Eves in Hornchurch, who was very helpful and supportive during the purchase process.
Andrew · 16 March 2026
Agent replied · 13 April 2026
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleJust wanted to mention Julie and Kirsty at the Hornchurch branch have been amazing throughout the whole journey buying our 1st home. Answering questions and chasing up when needed. Cant fault these 2 amazing ladies. Highly recommend. If you're looking to buy in the area, they will guide you through the whole process.
Pawan · 13 June 2026
Agent replied · 13 October 2026
It's always great to receive positive feedback and we are so happy that Julie and Kirsty provided exceptional service during your home buying journey. We will be sure to let them know how highly you recommend them. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
