Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
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5/5
GoogleI want to show an immense appreciation to Tavi and the team for going over and beyond in helping us secure a lovely property in record time. It's an indescribable feeling seeing an asset you love and the team working the deal over the line. Besides Tavi, Ashru's mortgage advice, expertise, and ironing out every minute detail was outstanding - she's passionate. The solicitors were equally superb in handling their bits. I would recommend these guys any day any time, because I trust them to deliver. Thank you Bairstow Eves for giving us joy. Thank you Ashru. Thank you Tavi.
Kenneth Β· 13 February 2026
Agent replied Β· 13 April 2026
Thank you for your kind words and trust in our team. We are thrilled to have helped you secure your dream property in record time. Our dedicated team, including Tavi and Ashru, are passionate about providing exceptional service and ensuring every detail is taken care of. It was a pleasure working with you and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleDear Kirsty and Julie
Thank you so much for all your amazing help and support in getting my mumβs transaction completed. We really couldnβt have done it without you. Your patience and advice during this tough time were so appreciated.
Mum is now safely in her new home, getting settled in as she starts this new chapter of her life.
May I wish you the very best for the future, and will definitely recommend your estate agency services as you are a credit to Bairstow Eves!
With all my thanks,
K2DRC Β· 14 January 2026
Agent replied Β· 16 January 2026
Thank you for trusting us with your mother's transaction and for your kind words of appreciation. We're delighted to hear that she is now settled into her new home. It was a pleasure working with you and we wish you all the best. We'll continue to provide high-quality estate agency services and hope to work with you again in the future. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe purchased a property through Bairstow Eves, Skyla was the main person we dealt with, sheβs been absolutely amazing! Always kept us updated throughout the whole process, always got back to us quickly regarding any questions we had. Was an absolute pleasure havenβt got a bad word to say about her or the other agents we came across. Would highly recommend using them for anyone looking to buy or rent!
Naghina Β· 16 January 2026
Agent replied Β· 13 April 2026
Thank you so much for your wonderful review! We are thrilled to hear that Skyla provided excellent service throughout your property purchase. Our team at Bairstow Eves strives to keep our clients informed and happy throughout the entire process. Thank you for recommending us to others! Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI thank Andrei and Aurelija for their professional support throughout the contract signing process. The apartment rental transaction was completed successfully and promptly. All issues that arose during and after the contract signing were resolved. I also want to thank Aurelia for her efficiency, responsiveness, and attentiveness to the client. Thank you so much for your work!
Iana Β· 30 March 2026
Agent replied Β· 13 April 2026
Thank you for taking the time to share your positive experience! We are so glad that Andrei and Aurelija were able to provide exceptional support during the contract signing. Our team strives for efficiency, responsiveness, and attentiveness to ensure a successful and prompt transaction. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThis is the 2nd property we purchsed via Bairstow the experience has been very very positive. We wanted to visit the property a few times, each time it was never a problem, the team found time rhat works for us. Kirsty was very frindly and welcoming. Overall a positive experience and would recomend any one to ise Bairstow Eves
Angelo Β· 13 February 2026
Agent replied Β· 13 April 2026
Thank you for your glowing review! We are thrilled to hear about your positive experience with Bairstow Eves and our team, especially Kirsty. We are dedicated to providing excellent service and it's great to hear that we could accommodate your needs. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleBairstow Eves were great along the process of purchasing my first house. Kirsty was amazing the whole was through. The process wasn't without its problems, but Kirtsy was all over it making sure everyone was getting their part done to finalise the process. Highly recommended!
Wil Β· 30 March 2026
Agent replied Β· 13 April 2026
Thank you so much for your kind words! We are thrilled to have helped you with your first home purchase and are grateful for the opportunity. We will be sure to pass along your praise to Kirsty. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team
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4/5
GoogleSkyla has been fantastic throughout our property purchase. From the first viewing to completion, she kept us fully informed, answered all our questions, and made the whole process much easier and less stressful. Her communication was always clear and timely, and she continued to support us even after the sale was completed.
Mannpreet Β· 9 December 2025
Agent replied Β· 30 December 2025
Thank you so much for your glowing review! We are thrilled to hear that Skyla was able to provide such excellent service throughout your property purchase. Our team strives to make the process as smooth and stress-free as possible for our clients. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleSkyla and Julie have supported my purchasing journey every step of the way. Skyla was very responsive to all my queries and ensured property was cleared before completion. Julie supported my offer being accepted. I am very grateful for them helping me get my forever home
Aman Β· 29 December 2025
Agent replied Β· 30 December 2025
Thank you for your kind words! We are so happy to have been a part of your journey to finding your forever home. Skyla and Julie are dedicated to providing excellent customer service and ensuring a smooth purchasing process. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleIt is an absolute pleasure to be able to finally write a review for Julie, the manager, and all her team. There was never a time I doubted her enthusiasm to ensure this sale was going to succeed. Every hurdle we met, she got it sorted, remained professional even though she was probably pulling her hair out. I thank you for always responding to every query I threw at you and if you were unavailable, which wasn't often Charlotte was on the phone to update. Thank you and I wish you continued success ππΌ
Kathleen Β· 4 December 2024
Agent replied Β· 11 December 2024
Thank you so much for your wonderful 5* review Kathleen! We're thrilled to hear that Julie and the team provided you with such exceptional service. Your kind words and support mean a lot to us. Wishing you all the best! Kind regards, Lucy, Customer Relations Team
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5/5
GoogleThe Sales and Lettings team have been fantastic. Tavi in Sales was professional, helpful, and kept the process smooth from start to finish. On the Lettings side, Aurelija, Kara, and Freddie were all friendly, efficient, and quick to assist with any questions. Great experience all around, highly recommend!
Radu Β· 9 December 2025
Agent replied Β· 30 December 2025
Thank you for the glowing review! We are delighted to hear that our team was able to provide you with such a fantastic experience. We take pride in our professionalism and efficiency, and we are thrilled to have exceeded your expectations. Thank you for choosing us and for recommending us! Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleReally impressed with the whole team. Tavi in Sales provided clear guidance and made the process feel easy. In Lettings, Aurelija, Kara, and Freddie were proactive, approachable, and kept me updated at every step. A reliable and professional group, would definitely recommend!
Alex Β· 9 December 2025
Agent replied Β· 30 December 2025
Thank you so much for your glowing review! We are thrilled to hear that you had such a positive experience with our team. Customer satisfaction is our top priority and we are happy to know we met your expectations. Thank you for choosing our services and for recommending us. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleGreat experience with both the Sales and Lettings teams. Tavi in Sales was attentive and made everything straightforward. Aurelija, Kara, and Freddie in Lettings were equally impressive, responsive, organised, and a pleasure to deal with. Highly recommend their service!
Chadi Β· 9 December 2025
Agent replied Β· 30 December 2025
Thank you for your kind words! We are delighted to hear that you had a great experience with both our Sales and Lettings teams. We strive to provide attentive, straightforward, and impressive service and we are glad that Tavi, Aurelija, Kara, and Freddie were able to make your experience a pleasure. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleAndrei and Aurelija were extremely helpful and offered amazing prices on lettings, Could sense a strong sense of compassion and grace throughout the whole process !!
Daisy Β· 13 March 2026
Agent replied Β· 13 April 2026
Thank you for your kind words! We're thrilled that you had such a positive experience with Andrei and Aurelija. We strive to provide excellent service and affordable prices and we're glad that it was reflected in your interactions with us. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleHave used the services of Bairstowe Eves for over 13 years (most recently this month) I highly recommend them and in particular Freddie, Aurelija and Kara for their promptness and professionalism - great people to deal with.
John Β· 13 November 2025
Agent replied Β· 13 April 2026
"Thank you for the kind words and for choosing to work with Bairstow Eves for over 13 years! We take pride in providing prompt and professional service, and we're glad Freddie, Aurelija, and Kara were able to assist you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleAfter speaking to numerous agents I finally came across a lady is not only passionate about her job but also puts her clients first and is totally transparent in the buying process, she kept me updated throughout the process and would always have an answer for any question that I had, she is a true asset to the branch and a company as a whole, Charlotte Wright, I would give you 6 stars if I could as I now feel really confident in the buying process after speaking to you. I fully recommend Charlotte for any property transaction as she puts her whole heart into it
Krishna Β· 26 April 2024
Agent replied Β· 23 October 2024
Many thanks Krishna Pattani for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI had a great experience. Skyla specifically was amazing. Everything was handled smoothly, and I was kept informed throughout the whole process. Really friendly and professional service. Thank you for making the purchase so stress-free!β
Ozgur Β· 30 November 2025
Agent replied Β· 30 December 2025
Thank you for your kind words! We are thrilled to hear that Skyla provided outstanding service and made your purchase stress-free. We pride ourselves on providing friendly and professional service to all our customers. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleHi
I would like to thank Skyla and Julie for putting up with me and sorting things out. very stressful time moving, and made easy by the team at Bairstow Eves β¦
Peter Β· 13 December 2025
Agent replied Β· 13 April 2026
Thank you, Peter, for your kind words! We are so glad Skyla and Julie were able to make your move stress-free. Our team at Bairstow Eves Hornchurch is always here to help. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleAurelija has been really helpful and so lovely to deal with , you need more staff like her .
Julie Β· 30 March 2026
Agent replied Β· 13 April 2026
Thank you for sharing your positive experience with Aurelija! We strive to hire friendly and helpful staff like her, and we're glad she could assist you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleDealt with Kirsty at Bairstow Eves in Hornchurch, who was very helpful and supportive during the purchase process.
Andrew Β· 16 March 2026
Agent replied Β· 13 April 2026
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleAurelija and Andrei were very helpful and spot on with our requests in the search for a perfect home β€οΈ
Anky Β· 13 February 2026
Agent replied Β· 13 April 2026
Thank you for your kind words! We're thrilled that Aurelija and Andrei were able to assist you in finding the perfect home. It's our pleasure to make your dream a reality Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleCan't thank the team at Bairstows enough, especially Julie, for all their help in selling our home. It was an easy sale because of their help and support and, even though our purchase was nothing to do with them, Julie was the voice of experience allying our concerns and worries throughout. Would highly recommend them to anyone.
Lee Β· 16 November 2024
Agent replied Β· 23 November 2024
Thanks Lee for the excellent 5* review, recommendation and considerate comments regarding your experience with Julie and our Hornchurch branch. Best wishes, Lucy, Customer Relations.
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5/5
GoogleBoth the sales team and letting team have been fantasic when getting advice and guidance especially Skyla, Auralia, Kara and Freddie.
Thank you
Abi Β· 9 December 2025
Agent replied Β· 30 December 2025
Thank you for the wonderful review! We make sure our team is always there to provide top-notch advice and guidance. Skyla, Auralia, Kara, and Freddie are all amazing and we're lucky to have them on our team! Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleAurelija and Freddie were great help! Both explained everything in detail and took extra care with making sure every ran smoothly! Thank you
Lux Β· 13 November 2025
Agent replied Β· 13 April 2026
Thank you for your positive feedback! We are so happy to hear that Aurelija and Freddie provided exceptional service and took great care of you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI would like to thank Julie, Charlotte Abbie and Sarah for all there help in selling my home they have been so helpful have gone above and beyond in helping me with what could have been a stressful process. They have made it as easy as possible I will definitely be recomending them to anyone that is thinking about selling or buying in the future. Thank you so much to the whole team.
Lorna Β· 15 October 2023
Agent replied Β· 29 October 2023
Itβs really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.