5/5
Excellent service I highly recommend. David is always available and knows how to solve any problem. Thanks David.
Agent replied Β· 26 August 2024
Thank you
Trusted Agent profile
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115 reviews across 3 platforms
87 Park Lane, Hornchurch RM11 1BH
Apple Property Services's Hornchurch office at 87 Park Lane is rated 3.8 out of 5 across 115 reviews on three platforms, including 98 Google reviews rated 3.9. Checked 9 October 2026.
Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
5/5
Excellent service I highly recommend. David is always available and knows how to solve any problem. Thanks David.
Thank you
1/5
I had scheduled a viewing but ended up waiting outside the property for 30 minutes. Unfortunately, no one responded to my calls, emails, or the doorbell during that time.
Dear Pratik Barapatre, You were booked in with the tenant who was showing you the property directly . β¦ More
1/5
poor customer service Rented a house with them for two years David doesn't respond to your calls,emails except when he needs something,no response when you need any help , unpresofessional and unfriendly way of communication through out the rent period
Dear Eslam Mansour, as previously pointed out your landlord had paid for a tenant find only and rent collection service with our selves. You were supposed to contact them for anything and everything except for us collecting your rent. I personally told you this multiple times. WE DID NOT MANAGE THIS PROPERTY.
1/5
Really rude guy acts like a gangster over the phone. Poor customer service and screams like a little child. Cancelled numerous viewing appointments saying he is in a pub getting hammered.. Not sure if this is a serious company or a front? Beware of this dodgy company!!NegativeResponsiveness, Quality, Professionalism, Value
Dear sir, We cancelled your appointment to see the flat because someone had left a holding deposit to take the property off the market. I personally called and text you to make you aware and apologised. We also called you back 2 hours later to rebook you back in after the person who left the deposit failed his credit check. I was not in a pub but the property itβs self as I had shown several people around before your self and called you from the property to save you the journey. As for the rest of the ridiculous comments above, I wonβt comment. What I would say is youβve now today rebooked back in to see the property, so I find it strange you would do so with a βgangster and a Dodgey companyβ. Iβll also be personally showing you.....
5/5
Excellent service, Kim was very helpful and prompt. Thanks for making my first rental experience easy!
Thank you very much for your positive feed back.
5/5
Was a bit weary about letting agents but then David came along. He has provided exceptional service. He went over and beyond to do take on tasks for me that were not even in his remit and he did not have to do. He has made the whole process stress free. He is an absolute π― real deal. β¦
5/5
I was on that market with another agents when Apple property Services chased me to get my business, I was impressed with there proactive attitude. From start to Finnish my property has been looked after by David Pollock, who has given me an amazing personal services. Being an over seas landlord I feel my property is in safe hands waits Apple property services.
Thank you.
5/5
Highly recommend! Great service! David and his team provided excellent service.
Thank you
5/5
I would give 5 STARS for David Pallock's hard work. Impressed with his out of office times. I am a first time landlord too. Without him it would be difficult to manage my property. I have had few issues with property rented and he helped out to sort out the issues quickly. Reachable all the time. Thanks, JOSEPHINE.
Thank you, i'm always happy to help.
5/5
Great fast service, answers calls and messages. Any problems and weβre fixed. Deposit refunded with ease after we checked out of the apartment as this can be very difficult but was managed professionally. π β¦
Cheers Paul
5/5
We could not be happier with Apple Property Services. They work round the clock to provide a good service. They have worked so hard for us as a agent and gone above and beyond. We had so many more viewings than with the previous agent and secured a tenant in time. Thank you so much for all your hard work.
Thank you.
5/5
Highly recommended. Don't go anywhere else. David is excellent .
Thank you.
1/5
Seems like another estate agent eagar to cut corners to get my custom and money! The information I was given over the phone contradicted info they had advertised on their website. I was told that I would get a call back but it's been over a week and I've had nothing. I dodged a bullet!
Dear Karan/ we know who you really are, Please give me a call now and I will sell or rent your property for free. We have never spoken with or dealt with any one of your name but we know who this is leaving the reviews and at some point google will stop you from your childish behaviour. We would like to point out the review's left by MANPREET SINGH, M SMITH, MOHAMMAD SAMIIR, FARHEEN BANON MOHUN, SHERYL PALMER, PAUL BLACKSHAW AND KARAN DIGWA have all been left by the same I.P. ADDRESS. Kind Regards David Pollock
1/5
VERY POOR SERVICES BAD EXPERIENCE EVER THEY DONT REPLY YOU SPECIALLY GUY CALL DAVID NO EXPERIENCE AT ALL NEED TO LEARN HOW TO TREAT CUSTOMER FIRST COME FIRST SERVE BUT UNFORTUNATELY HE DONT DONT ABOUT THIS HE CHOSE HIS OWN PEOPLE ... MAKE YOU WAIT LIKE AN IDIOT ,,, BE CAREFUL WITH THIS AGENCY
Dear Paul Blackshaw, This a fake review as above and we have reported it to google, we wish you had better things to do with your time. This is a fake review associated with a former employee, we are in the process of having removed.
1/5
Called this company about a vacantβ¦
Called this company about a vacant property that was advertised. A male answers who was a rude imbecile and this incompetent virus wanted to fight over the phone. I asked him if the property can be under my partners name who is not Woking he said no. I then said I am earning the required amount if I was to live there which I was not planning to as I have another property then does that work he replied with thats FRAUD and we do not want tenants like you!! This rude judgemental imbecile has really worked me up for no reason!! I will leave this review everywhere so others can understand what kind of company they are dealing with. VERY ABUSIVE VERY RUDE VERY UNPROFESSIONAL AND NEEDS KARMA HIT HIS FOUL MOUTH!!!
5/5
Hi Iβm very happy with apple propertiesβ¦
Hi Iβm very happy with apple properties services is very good and professional .David is very helpful and very nice. Thank you very much David
5/5
I have complete confidence in this company to manage my property. David has been very helpful and persistent finding a suitable tenant. I would highly recommend Apple property servicesPositiveProfessionalism
5/5
We have had very good experience with David and his staff. Warm,friendly, professional and very experienced. We will recommend them over and over again.
Thank you very much I hope you enjoy your new home.
5/5
Would highly recommend Apple Property Services to anyone looking for a letting agent! They guided us and made sure we had everything we needed and the customer service was impeccable. Any issues we've come across has been quickly solved by them and we couldn't ask for anything more!
Thank you.
5/5
Excellent Service
As a multi landlord i could not be happier with my decision to change from my previous managing agents (a well know national brand) to Apple Property Services. They ensured the transition was smooth and straightforward. They made sure to advise me along the way, keeping me informed at all times, and have dealt with any property issues promptly. I am confident my properties are in safe hands. I have recommended Apple Property Services to my family and friends who have also decided to use their services and we couldnβt be happier. Itβs refreshing to come across an agency who actually does what it says on the tin!
5/5
Excellent service
As a multi landlord i could not be happier with my decision to change from my previous managing agents (a well know national brand) to Apple Property Services. They ensured the transition was smooth and straightforward. They made sure to advise me along the way, keeping me informed at all times, and have dealt with any property issues promptly. I am confident my properties are in safe hands. I have recommended Apple Property Services to my family and friends who have also decided to use their services and we couldnβt be happier. Itβs refreshing to come across an agency who actually does what it says on the tin!
1/5
Be careful of this agent, very unprofessional, and un reliable
Hi, Itβs always a sign we must be doing something correct, when the great Ronaldo β¦ More
5/5
Great service very helpful staff thanks for your help
Thank you very much I hope you enjoy your new home.
5/5
David And his team from the outset have being nothing short of fantastic. He is always contactable and deals with any issues promptly making sure both landlord and Tennant are always happy and well informed. I would strongly recommend him and Apple property services.
Thank you for your 5 star review, we are always happy to help especially with landlords like your self.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Apple Property Services's Hornchurch office has 115 reviews across three platforms: 98 on Google, 2 on Yell, 15 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Apple Property Services is rated 3.8 out of 5 across all 115 reviews, and 3.9 out of 5 on Google from 98 reviews, checked 9 October 2026.
Apple Property Services, 87 Park Lane, Hornchurch RM11 1BH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.