Trusted Agent profile · Holywell
★★★★★
103 reviews across 2 platforms
10 Tower Gardens, Holywell, CH8 7TG
Part of Beresford Adams, see every office.
Beresford Adams's office in Holywell, at 10 Tower Gardens, is rated 3.7 out of 5 across 103 reviews on two platforms, including 43 Google reviews rated 4.7.
Every review we hold for the Holywell office, from every platform, shown as written. First names only.
1/5
TrustpilotPoor attitude.
I have been trying to set up an appointment to view a property. My time is limited due to work and childcare commitments, I made this clear from the outset and told them when I could make myself available. In spite of this they kept offering me times I couldn't make and then called me obstructive! Really poor attitude from the call handler from the office covering Holywell.
5/5
GoogleI have recently purchased my first property and as a first time buyer the whole process seemed daunting, however this was not the case! Laura whom I had used to guide and advise me through the process took it all in her stried, remaining …
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
5/5
TrustpilotFriendly helpful
Friendly helpful and answered all questions professionally
5/5
GoogleRecently re-mortgaged through this company. We had a fabulous rep (Laura) who went above and beyond to deal with our case. I honestly have NO idea what we'd have done without her! Thank you so much, we will be back in the future!
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotThey let me have a survey done but my…
They let me have a survey done but my chain broke. They left the house on right move and didn’t let me know it was sold so I could look for another. Wouldn’t have a discussion on the phone . Absolutely horrible experience with Llandudno staff!!
5/5
TrustpilotThe staff are really friendly
The staff are really friendly. Anything they can do to help is no issue. Very efficient.
5/5
GoogleExcellent Customer service from Leeanne and her colleagues. They made the whole House buying process so much easier. Would recommend them to anyone, they were absolutely brilliant at every step of the way.
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotWe sold our family home with Beresford…
We sold our family home with Beresford Adams Pwllheli, I CANNOT recommend them enough.They truly went out of their way to help us with the sale and the purchase of our new home!If we were moving again in the future we would not hesitate to go back to them.Thank you all again for making this move so smooth for us, you are all worth your weight in gold!
5/5
GoogleSold my house with Beresford Adams. Great customer service, especially from Leeanne who always kept in contact and did her best to push the sale through quickly . Thankyou.
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleHolywell branch - avoid!! At the end of Feb 2021 I put an offer on the house in Bagillt for the price of 227,000.00. …
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through … More
1/5
TrustpilotThis is a joke of a firm
This is a joke of a firm. You go in for a letting and they are all nice and smarmy up until the point the landlord goes for someone else. After that all contact ceases, they don't even have the common decency to phone and e-mail to tell you you were not the ones chosen. Avoid at all costs
5/5
GooglePurchased a property that was listed with Beresford Adams. Excellent communication from Leanne
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotVery helpful
Very helpful. Excellent service, nothing too much trouble. Thanks to all the staff at caernarfon. Highly recommended. X
5/5
Trustpilotwere on top of everything from start to…
were on top of everything from start to finished and made the sale a very easy process
5/5
TrustpilotAmazing.
Excellent experience with them great at keeping in touch and so friendly. Compared to other estate agents I’ve been in contact with Beresford Adams have to been incredible. Would definitely recommend to anyone!
1/5
TrustpilotEnquired multiple times about a house
Enquired multiple times about a house, no call back, no reply to emails.
5/5
TrustpilotFantastic service
Everyone has been incredibly patient and helpful with everything and anything I have needed so far. Absolutely great service.
1/5
TrustpilotPoor experience selling our property…
Poor experience selling our property through this agency.
3/5
TrustpilotAt first professional, then piecemeal
Very much a mixed bag.
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thanks for the five-star review. Kind regards, Donna.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
