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232 reviews across 4 platforms
15 Bucklersbury, Hitchin SG5 1BB
The Letting Quarter's Hitchin office at 15 Bucklersbury is rated 4.8 out of 5 across 232 reviews on four platforms, including 228 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Letting experts who are setting new standards Tired of the same old letting experience? Well we’re shaking things up for the better. We're experts in all aspects of lettings, bringing fresh ideas and innovative solutions to the areas of Hitchin, Hertfordshire, and Bedfordshire. Experience matters. With over 100 years of combined experience under our belts, we manage more than 675 properties worth £300 million. But we’re not just about the numbers; we're rooted in the heart of Hitchin, people who build long-lasting relationships with our clients and community alike. We don't follow the crowd. We're ARLA-trained professionals, tailoring our services to your unique needs. Whether you're a landlord looking for stress-free management or a tenant searching for your dream home, we're here to help. So if you’re up for a refresh, give us a call today and discover how we can make your letting journey smoother, smarter and more successful.
Trusted Agent 2026 results for The Letting Quarter. Each award is assessed separately from the review sites.
Every review we hold for the Hitchin office, from every platform, shown as written. First names only.
5/5
GoogleI have dealt with Pam and team at The Letting Quarter (formally County Properties) for the last 20 years. We have been very happy with the team. Would highly recommend The Letting Quarter HITCHIN. Keep up the good work.
Thank you for the review Tony. the team appreciate your kind words.
5/5
GoogleWe appreciate The Letting Quarter for being an excellent property rental agent. From arranging viewings to prompt communication and ongoing support for maintenance, they do a fantastic job. We recommend The Letting Quarter to anyone without hesitation.
Dear Sopan, Thank you very much for the kind words, and 5-star review. Kind regards, Steven Knott General Manager
5/5
GoogleWonderful experience from the very start of the house hunting process to the end. Sam was so helpful and kept me reassured and informed during the process. Would highly recommend to anyone looking to live in Hitchin.
Dear Hannah Thank you for the 5 star review, we are really pleased you had a great experience with Sam and the team . Thank you for the recommendation!
1/5
GoogleSuper Rude and Unprofessional. Jo has no interest in working, she has a policy of showing only one apartment to a client, even if the client wants to see another listing they have listed online They will list properties online, which are actually not availble: 1)1st property we inquired, ahhh we are not sure, the owner actually wants to sell it. 2)Let me confirm the viewing time...on following up several times, the current tenant decided to extend the stay. 3)Can we at least see this one......Why are you guys irritating us, you want to see everything? Did not show us even one property, just kept asking us to fill forms...I do not think this agency has even one property with them, they are all fake/ Dummy listings. Avoid them, if you can!
Dear Raunak so sorry you to hear you found our services disappointing, do please contact Pam Dewhurst on 01462 441234 to discuss. many thanks
5/5
GoogleNothing but good things to say about the Letting Quarter. Sam was amazing and helped us find the perfect place for us to call come. Always picked up the phone and helped us settle in.
Dear Katie That’s so lovely to hear! We’re really glad Sam was able to help you find the perfect place and make the process smooth. Wishing you all the best as you settle into your new home! thank you for the review
5/5
GoogleThe best letting agency in Hitchin. Pam is disciplined and takes her work very seriously. Customer service is a priority. Her team try to get the best outcome for the landlords and tenants respectively. So well done
Thank you for the great review, we always aim to deliver the best service for landlords and tenants.
5/5
GoogleWe had a great experience with Jo and Sam. They were very friendly and accommodating throughout the process from showing the house. They answered all our questions clearly and explained every step. I would definitely recommend them.
Dear Vishaka Thank you for the review, we are very proud of the team, we are very pleased to hear you had a great experience. Enjoy your new home.
5/5
GoogleI recently needed to relocate to Hitchin at short notice due to being offered a job in London. Sam from The Letting Quarter was extremely helpful and went out of her way to ensure I was able to view and apply to rent a property, even at …
HI Sam Congratulations on your new job, thank you for the 5 star review, we are really pleased you had a great experience with Sam and the team at The letting Quarter. we hope you enjoy your new home and living in Hitchin!
5/5
GoogleVictoria has been a brilliant property manager, and has been supportive during a very difficult time. She's very responsive, and really does her best to help her tenants. Am very grateful!
Dear Isabelle Thank you so much for your kind words. We're really pleased to hear that Victoria's support made a difference during a difficult time. She always strives to be … More
5/5
GoogleThe Letting Quarter have been very efficient, helpful & exceptionally accommodating in helping my father through the letting process. Sam has been most helpful in the process.
Dear Caroline Thank you so much for your kind words. We're really pleased to hear that your father had a smooth experience with us. Sam will be especially glad to know he was able to help. If there's anything else we can assist with, please don’t hesitate to get in touch.
5/5
GoogleGreat letting agent and would absolutely use again. Sam was so friendly and responsive, and interpreted our brief perfectly - she even threw in some Hitchin related tips to help ease our move into the area!
Dear Natalie Thank you for the 5* review, we are delighted to hear about your experience, our team are very proud of our town. We are glad to share any tips of the local area anytime. Thank you!
5/5
GoogleI have used Pam Dewhurst and her letting agency to find me new tenants for the past 20 years and have always been pleased with the excellent tenants Pam introduced to me. Pam has always been happy to help and advise me when the need arose. …
Dear Jenny Thank you for the great review, we have been on a great journey with you for the last 20 years. your review and comments are so warmly appreciated , we look forward to another 20 years.
1/5
GoogleExtremely unprofessional and disappointing. The team arranged a meeting with me, reminded me many many times, I sent notes ahead of discussion items to help flow of discussion and using best of time together. come meeting day, I joined 5 mins early, waited, waited, held for 30 mins, sent a note to advise I am here and ready when they are. Still no one bothered joining at all, it replying to my messages (although they badgered me several times before to set this meeting up), or even following up later to apologise for missing the meeting or to rearrange. It’s like a ghost experience. I felt under valued and disregarded. I even made my intention clear my desire was to instruct them and their services. They even had the cheek to ask for good reviews at the time of booking the meeting. One of the worst experiences and examples of professionalism experienced in a long time. + I did not expect this from them. So upon weeks passing, reaching out and still no response I have written this review as they asked, but perhaps not what they had asked us to write.
5/5
GoogleDealt with Sam in finding a rental property in Hitchin. She was very helpful throughout the process - and ensured we found a property we liked. Would recommend her, and the company, to anyone else in the area.
Dear Joe Thank you for the five * review, it’s wonderful to hear that Sam made your search for a rental property smooth and easy! It’s always nice when someone goes the … More
5/5
GoogleAbsolutely amazing service throughout. Jo was so helpful and went above and beyond to keep things moving quickly. Communication was excellent, and the whole process felt straightforward. Thank you so much!
Hi Paige, thank you so much for the kind words. It's been a pleasure helping you. We wish you all the best in your new home. Kind regards, Steven Knott General Manager
5/5
GoogleWe were helped by Sam to find a really lovely cottage in Hitchin. We had initially struggled to find somewhere due to having two cats, but Sam was great in negotiating with our landlord on our behalf. The team at The Letting Quarter are all …
Dear Sean Thank you for the 5 star review, we are really happy you received a great service from the team at The Letting Quarter. we hope you are very happy in your cottage. whishing you all the best
5/5
GoogleThe Letting Quarter has managed our rental property since 2019 and we cannot recommend them highly enough. At every turn, their service has been professional and extremely efficient.
Hi Toby, Thank you for the kind words, and for your continued trust in us managing your property. Kind regards, Steven Knott General Manager
5/5
GoogleReliable pro active in a professional and friendly manner Always there for you when it matters We were very fortunate to have Sabine Nilsson looking after us . A true credit to both The letting Quarter and the landlord
Hi Mark, Thank you so much for taking the time to leave us this review, and thank you also for your business over the years. Kind regards, Steven Knott General Manager
5/5
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5/5
GoogleI just want to give a mention to Sam Adams, she was so knowledgable about the area we were looking at and provided us with great options and support for our pending move. We really appreciate it.
Dear Michael That’s so kind of you to mention Sam Adams! It sounds like she really went above and beyond to help with your move. It’s always great when you get that level of support and guidance during such an important time. Wishing you all the best.
5/5
GoogleTom and Jo have been so helpful in helping us find our new home! We highly recommend the team at The Letting Quarter - it's been a smooth and personable experience.
Dear Sarah, Thank you very much for the kind words and five star google review, and we wish you all the best in your new home! Kind regards, Steven Knott General Manager
5/5
GoogleFantastic service and great support from the whole team, especially Sam Adams. Our road into renting was not a straightforward one and Sam and the team have been absolutely brilliant with their support and have received nothing but a great service. Thank you.
Dear Emma Thank you for the review, we are so pleased Sam Adams made your road to renting easier with her support and great service, we are so happy you choose The Letting Quarter. The 5* review is great. Thanks again.
5/5
GoogleWe have used Pam and her team for many years and they have always provided an unrivalled service. They have excellent contacts throughout the letting sector and they ensure that they present the best potential tenants to us each time. They …
Thank you for the 5 star review and the recommendation much appreciated. Thanks Tom
5/5
GoogleI have used Pam and her team for many years and they have always provided an excellent service and value for money. They have a wealth of knowledge, experience and contacts throughout the letting sector which is very useful. They are …
Thank you for the review and the recommendation, we really pride ourselves in offering a expellant service, really apricate your comments.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Letting Quarter's Hitchin office has 232 reviews across four platforms: 228 on Google, 2 on Facebook, 1 on Yell, 1 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
The Letting Quarter is rated 4.8 out of 5 across all 232 reviews, and 4.8 out of 5 on Google from 228 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: The Letting Quarter, Hitchin won Gold.
The Letting Quarter, 15 Bucklersbury, Hitchin SG5 1BB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.