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The Letting Quarter reviews

★★★★★ Excellent

231 reviews across 4 platforms

15 Bucklersbury, Hitchin SG5 1BB

The Letting Quarter's Hitchin office at 15 Bucklersbury is rated 4.8 out of 5 across 231 reviews on four platforms, including 227 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.8 / 5

227

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About The Letting Quarter Hitchin

Letting experts who are setting new standards Tired of the same old letting experience? Well we’re shaking things up for the better. We're experts in all aspects of lettings, bringing fresh ideas and innovative solutions to the areas of Hitchin, Hertfordshire, and Bedfordshire. Experience matters. With over 100 years of combined experience under our belts, we manage more than 675 properties worth £300 million. But we’re not just about the numbers; we're rooted in the heart of Hitchin, people who build long-lasting relationships with our clients and community alike. We don't follow the crowd. We're ARLA-trained professionals, tailoring our services to your unique needs. Whether you're a landlord looking for stress-free management or a tenant searching for your dream home, we're here to help. So if you’re up for a refresh, give us a call today and discover how we can make your letting journey smoother, smarter and more successful.

Awards

Trusted Agent 2026 results for The Letting Quarter. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hitchin office, from every platform, shown as written. First names only.

5/5

Google

Sam and Jo at the Letting Quarter were amazing to work with from start to finish. Sam was such a brilliant support and went above and beyond to secure us the perfect home- we really felt she got to know our family and what we needed. All the admin was also super slick. Would recommend and gladly work with them again.

Kelly · 13 March 2025

Agent replied · 18 December 2024

Thank you so much for your kind words and 5 star review! We're thrilled to hear that you had such a positive experience with Sam and Jo at the Letting Quarter. It's wonderful to know that Sam was able to support you so well and help you … More

5/5

Google

I recently moved home and had a fantastic experience with The Letting Quarter, a big shoutout goes to Sam for being a star and helping the process along with ease. From start to finish, they were professional, responsive, and genuinely …

Darren · 8 October 2025

Agent replied · 23 July 2025

Dear Darren thank you for the review. Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with The Letting Quarter, and … More

5/5

Google

Jo Newman provided impeccable service from start to finish. She said she would help us find somewhere, and true to her word, she did! She was professional, supportive, and always kept us informed throughout the process. We couldn't be happier with the outcome and wouldn't hesitate to recommend her. Nothing but 5-star service!

Tariq · 23 July 2026

Agent replied · 28 July 2026

Hi Tariq, We're so pleased we were able to help you find your perfect home! Thank you so much for the kind words. Kind regards, Steven Knott General Manager

5/5

Google

Amazing experience of finding a property and letting through the Lettings Quarter! Highly recommend- in particular Sam who was fantastic and finding us the perfect space!

Isobel · 13 February 2026

Agent replied · 19 May 2026

Hi Isobel, Thank you so much for taking the time to leave us this review and the kind … More

5/5

Google

Highly recommend Paul at the Lettings Quarter. He advised on selling three self build plots. Always available to discuss and advise as each plot progressed to point of sale. Numerous challenges along the way, were dealt with calmly and …

Trikerbiker750 · 8 October 2025

Agent replied · 16 May 2025

Dear Trikerbiker Thank you so much for your kind words and recommendation! … More

5/5

Google

Sam really understood what we were looking for and recommended a great property for us to rent. In addition since we've moved in they've been very responsive on any issues that have arisen.

Oliver · 21 November 2025

Agent replied · 24 November 2025

Dear Oliver Thank you so much for your kind words. We’re really glad to hear that the property has been a great fit and that you’ve felt supported since moving in. It’s … More

5/5

Google

Informative webinar on The Renters Rights Act, great to see an agent actively educating landlords (and for free). Steven was a natural, professional, reassuring and knowledgeable.

Alison · 15 January 2026

Agent replied · 3 March 2026

Dear Alison Thank you for your kind feedback and 5 star review, we really appreciate you taking the time to share it. … More

5/5

Google

We were helped by Sam to find a really lovely cottage in Hitchin. We had initially struggled to find somewhere due to having two cats, but Sam was great in negotiating with our landlord on our behalf. The team at The Letting Quarter are all professional, friendly and helpful and made the whole process easy for us. I would highly recommend the team for your next move!

Sean · 25 September 2024

Agent replied · 26 September 2024

Dear Sean Thank you for the 5 star review, we are really happy you received a great service from the team at The Letting Quarter. we hope you are very happy in your cottage. whishing you all the best

5/5

Google

I have used the Hitchin lettings service for over 10 years and throughout have received a very professional friendly service in finding suitable tenants for my flats. Pam, Joanne, Alex and the rest of the Hitchin team have made the letting process a smooth operation, providing me assurance that it is in safe hands.

Andrew · 19 March 2025

Agent replied · 10 May 2024

Thank you for your 5-star review Andrew much appreciated. The Letting Quarter look forward to continuing letting your properties.

5/5

Google

Steven and his team were an absolute pleasure to work with. They provided clear guidance and support throughout the entire process, making what could have been a stressful journey smooth and straightforward. Their professionalism, …

Oliver · 8 October 2025

Agent replied · 29 May 2025

Dear Oliver Thank you so much for your kind words. It was a real pleasure working with you, and we're so glad to hear the process felt smooth and supportive. We really … More

5/5

Google

I just want to say thank you to Paul, Pam, and the whole team at The Letting Quarter. As a new landlord, Paul sourced a high-yielding property for me in Hitchin. Pam then advised me on the optimal changes to make to help the property …

Tim · 20 April 2025

Agent replied · 20 March 2026

Dear Tim “Thank you so much for your kind words and 5 star review ! We’re absolutely … More

5/5

Google

Excellent service overall. They were very professional, responsive and helpful throughout the process and I would definitely recommend anyone else I know in Hitchin to reach out to The Letting Quarter if they are looking for a property. Special mention to Sam for being very patient and helpful.

Akhileshwar · 13 March 2025

Agent replied · 23 October 2024

Dear Akhileshwar Thank you so much for your fantastic feedback! We're delighted to hear that you had a great experience with our team and that Sam provided the patience and … More

5/5

Google

The team has been very helpful with answering any queries ever since I started renting with them. They are kind, friendly and treat you well. Recently I renewed my contract and the process was very smooth. Becky has been very helpful and provides prompt responses to emails.

Ali · 13 March 2025

Agent replied · 15 August 2024

Dear Ali Thank you for the five star review, we are very pleased you experienced a great service from all the team. We are very happy you renewed your contract and Becky was so helpful.

5/5

Google

We had a great experience with The Letting Quarter, and would highly recommend! Sam was especially fantastic to work with - extremely helpful, quick to reply, and went out of her way for any requests we had. Jo was also very supportive and helpful throughout the process.

Chris · 13 March 2025

Agent replied · 12 November 2024

Thank you so much for your kind words! It’s great to hear that Sam and Jo were able to make your experience so smooth and enjoyable. They really do go above and … More

5/5

Google

Me and my partner were both really impressed with the efficiency of our rental application and the support that we were given throughout the whole process, Thankyou to all the team!

Olivia · 8 September 2026

Agent replied · 3 October 2026

Hi Olivia, thank you so much, the application process can often feel overwhelming, so we're pleased to see you've noticed how a difference in how we do things here at TPQ, and try to make the process smoother and more efficient. We wish you all the best in your new home, and if we can help in anyway in the future, our door is open to you! Kind regards, Steven Knott General Manager

5/5

Google

Sam has been excellent in helping facilitate what could easily have been a stressful move, into a smooth, plain-sailing and hassle free one. From day one with our initial viewing to confirming tenancy, she and the agency have been attentive and gone beyond standard practice to help us

Jason · 6 January 2025

Agent replied · 21 January 2025

Thank you so much for your wonderful review ! We’re so glad to hear that Sam was able to make your move as smooth and stress-free as possible. It’s always our goal to provide exceptional service, and it’s great to know that we were able to … More

5/5

Google

As someone new to the area, the letting quarter have been so helpful. They’ve made the whole process feel smooth with their professional input and guidance. Joanna, in particular, has been amazing and supportive throughout. I would highly recommend!

Niamh · 29 June 2026

Agent replied · 29 June 2026

Dear Niamh, Thank you for the kind words and 5-star review. Kind regards, Steven Knott General Manager

5/5

Google

For a number of years now I have called on Pam and her team to assist me with the letting of my properties. I've always had an excellent experience and take great confidence in the service and knowledge that they provide.

Maria · 13 March 2025

Agent replied · 14 May 2024

Thank you for the great review, great you are happy with the service provided. many thanks

5/5

Google

Sam and Jo have been amazing and made the whole process of moving much less stressful. From the initial viewing the knowledge and support from them and the rest of the team has be incredible, I would highly recommend them.

Hannah · 13 March 2025

Agent replied · 15 August 2024

Dear Hannah Thank you for the 5 star review, we are very pleased we took the stress away from your move, always happy to help.

5/5

Google

I have dealt with Pam and team at The Letting Quarter (formally County Properties) for the last 20 years. We have been very happy with the team. Would highly recommend The Letting Quarter HITCHIN. Keep up the good work.

Tony · 19 March 2025

Agent replied · 10 May 2024

Thank you for the review Tony. the team appreciate your kind words.

5/5

Google

We appreciate The Letting Quarter for being an excellent property rental agent. From arranging viewings to prompt communication and ongoing support for maintenance, they do a fantastic job. We recommend The Letting Quarter to anyone without hesitation.

Sopan · 27 June 2026

Agent replied · 29 June 2026

Dear Sopan, Thank you very much for the kind words, and 5-star review. Kind regards, Steven Knott General Manager

5/5

Google

Fantastic company to deal with. They helped every step of the way. The whole team is really friendly and knowledgeable and most importantly, they know how to guide you through all the problems/issues that arise when moving out …

Ian · 8 June 2026

Agent replied · 27 May 2026

Dear Ian, Thank you very much for the kind words and feedback. It's been a pleasure … More

5/5

Google

Wonderful experience from the very start of the house hunting process to the end. Sam was so helpful and kept me reassured and informed during the process. Would highly recommend to anyone looking to live in Hitchin.

Hannah · 16 March 2025

Agent replied · 15 August 2024

Dear Hannah Thank you for the 5 star review, we are really pleased you had a great experience with Sam and the team . Thank you for the recommendation!

5/5

Google

Nothing but good things to say about the Letting Quarter. Sam was amazing and helped us find the perfect place for us to call come. Always picked up the phone and helped us settle in.

Katie · 9 April 2025

Agent replied · 15 April 2025

Dear Katie That’s so lovely to hear! We’re really glad Sam was able to help you find the perfect place and make the process smooth. Wishing you all the best as you settle into your new home! thank you for the review

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Questions about The Letting Quarter

How many reviews does The Letting Quarter have?

The Letting Quarter's Hitchin office has 231 reviews across four platforms: 227 on Google, 2 on Facebook, 1 on Yell, 1 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is The Letting Quarter's rating?

The Letting Quarter is rated 4.8 out of 5 across all 231 reviews, and 4.8 out of 5 on Google from 227 reviews, checked 9 October 2026.

Has The Letting Quarter won any awards?

Yes. In The Trusted Agent 2026 awards: The Letting Quarter, Hitchin won Gold.

Where is The Letting Quarter's Hitchin office?

The Letting Quarter, 15 Bucklersbury, Hitchin SG5 1BB.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.