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The Letting Quarter reviews

★★★★★ Excellent

232 reviews across 4 platforms

15 Bucklersbury, Hitchin SG5 1BB

The Letting Quarter's Hitchin office at 15 Bucklersbury is rated 4.8 out of 5 across 232 reviews on four platforms, including 228 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.8 / 5

228

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About The Letting Quarter Hitchin

Letting experts who are setting new standards Tired of the same old letting experience? Well we’re shaking things up for the better. We're experts in all aspects of lettings, bringing fresh ideas and innovative solutions to the areas of Hitchin, Hertfordshire, and Bedfordshire. Experience matters. With over 100 years of combined experience under our belts, we manage more than 675 properties worth £300 million. But we’re not just about the numbers; we're rooted in the heart of Hitchin, people who build long-lasting relationships with our clients and community alike. We don't follow the crowd. We're ARLA-trained professionals, tailoring our services to your unique needs. Whether you're a landlord looking for stress-free management or a tenant searching for your dream home, we're here to help. So if you’re up for a refresh, give us a call today and discover how we can make your letting journey smoother, smarter and more successful.

Awards

Trusted Agent 2026 results for The Letting Quarter. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hitchin office, from every platform, shown as written. First names only.

5/5

Google

Sam was so Lovely, friendly, helpful and understanding, very clear that this agency works with good landlords and has a high standard of care towards their customers. …

R · 8 October 2024

Agent replied · 28 September 2024

Dear Mr Oliver Thank you for the 5 star review re very much appreciate you recommendation.

5/5

Google

I have been looking for a flat to rent and been dealing with quite a few estate agents. Amongst all I found the Letting Quarter was the best to deal with. They are absolutely amazing. The staff is very helpful and professional. They do know …

Rasika · 8 October 2025

Agent replied · 16 May 2025

Dear Rasika Thank you so much for your kind and thoughtful words! We're absolutely delighted to hear that your experience with The Letting Quarter has been such a positive … More

5/5

Google

Rebecca was a huge help and can’t fault her. Polite and considerate.

Stuart · 3 May 2025

Agent replied · 16 May 2025

Dear Stuart thank you for the 5 star review, Rebecca is a valid member of the team. Warm regards The Letting Quarter Team.

5/5

Google

A really thorough, professional letting agency. Our company have dealt with these friendly, helpful people for over 15 years and appreciate their promptness in dealing with enquiries from ourselves and our tenants. Highly recommend

Alison · 16 January 2026

Agent replied · 10 May 2024

Thank you for the the 5 star review Alison. we really appreciate your recommendation.

5/5

Google

I have had a fantastic experience - Sam has been amazing and so helpful

Kelly · 13 March 2025

Agent replied · 23 August 2024

Dear Kelly Thank you for the review, we are really pleased you had a fantastic experience with Sam. many thanks

5/5

Google

As a tenant it is refreshing to have an agent that cares, and listens. Thank you to Steven for recently helping resolve a complex leak, keeping me well informed and reacting quickly. 👍 …

Geoff · 10 April 2024

Agent replied · 10 May 2024

Thank you for the 5* review, we are always here to help!

5/5

Google

We have used Pam and her team for over ten years; we could not recommend them enough. They are very efficient at managing all aspects of our rental property and at a competitive rate.

Sarah · 3 April 2024

Agent replied · 10 May 2024

Thanks Sarah for the 5 star review, thanks so much for the recommendation, cant believe we have been letting your property for 10 years!

5/5

Google

Very friendly and informative chat regarding my current tenancy situation.

John · 25 June 2026

Agent replied · 26 June 2026

Hi John, Great to talk this morning, and I'm glad we were able to offer some help. Kind regards, Steven Knott General Manager

5/5

Google

We were searching for a rental property with a very specific wish list and a tight budget. After scrolling through RightMove constantly, let's just say our expectations were quite low! We knew we'd likely have to compromise, but we decided …

Zara · 8 October 2025

Agent replied · 21 January 2025

Thank you so much for this amazing 5 star review! We’re absolutely thrilled to hear that we were able to find you the perfect property that ticked all the boxes, and in your dream location too! It’s great to know that the process was … More

5/5

Google

The team at the letting quarter are brilliant. They have helped me with finding a new place to live and made sure everything has run as smoothly as possible. Quick at responding to questions and always happy to help

Anthony · 21 October 2025

Agent replied · 22 October 2025

Dear Anthony Thank you so much for your lovely feedback. We're really glad to hear that your … More

5/5

Google

We couldn’t be happier with our experience with The Letting Quarter! From the very beginning, Jo and the team were friendly, approachable, and genuinely invested in helping us. Jo was proactive every step of the way, making the whole …

Chloe · 8 October 2025

Agent replied · 22 October 2025

Dear Chloe thank you for the 5 star review for Jo and the team. Thank you so much for your kind words! We're absolutely thrilled to have been part of such an exciting … More

5/5

Google

We have only made enquiries at this stage and are waiting for a suitable property to become available. However, I have been so impressed with The Letting Quarter's friendly, courteous, professional and prompt service that I felt compelled …

Travis · 8 October 2025

Agent replied · 15 March 2025

Dear Travis Thank you so much for your kind words! We're really glad to hear that Sam has been able to assist you so well and that our service has made a positive … More

5/5

Google

The best and most friendly letting agency there ever was. Been with these guys as a tenant for almost 2 years now and every step of the way has been great. Highly recommend!

Mattie · 27 November 2025

Agent replied · 6 December 2025

Dear Mattie Thank you so much for your lovely feedback and 5 star review! It’s been a pleasure having you as a tenant over these past two years. We’re really glad to hear you’ve had such a positive experience with us. Your recommendation means a lot, thank you!

4/5

Google

Efficient and professional. Would certainly not hesitate in recommending

Rodney · 2 June 2026

Agent replied · 2 June 2026

Dear Rodney, Thank you very much for the kind words. Kind regards, Steven Knott General Manager

5/5

Google

Very helpful with everything!

Liam · 26 June 2026

Agent replied · 26 June 2026

Dear Liam, Many thanks for the feedback and 5-star review. Kind regards, Steven Knott General Manager

5/5

Google

The Letting 1/4 was brilliant when helping me find my first home once securing my dream job out of university. They were very kind and supportive to find the best place for me. After finding the flat, they were even more helpful when leading up to me getting the keys. Thank you so much

Molly · 13 March 2025

Agent replied · 23 August 2024

Dear Molly Thank you for the 5* review. congratulations on securing your dream job coming out of university, we are so pleased you managed to secure your first home with … More

5/5

Google

The Letting Quarter have given a very clear webinar regarding the RRA. They really know their stuff and and were very encouraging. Many thanks

Sparky · 15 January 2026

Agent replied · 3 March 2026

Dear Sparky Thank you so much for your kind feedback. We’re delighted to hear that you found the webinar on the RRA clear and helpful. At The Letting Quarter, we work hard to ensure the information we share is straightforward, practical and supportive, so it’s lovely to know that came across. Many thanks for taking the time to share your thoughts, we really appreciate it.

5/5

Google

I couldn’t recommend the letting quarter more! From the moment Jo gave me a call to arrange a viewing, Jo was professional but friendly and made me feel confident about renting a property - thank you again Jo! The process of referencing is also super easy due to their partnered agency. 5 stars and more!

Emma · 5 February 2025

Agent replied · 21 January 2025

Hi Emma Thank you so much for your 5 star review! I'm so glad to hear that your experience was smooth and enjoyable. It was a pleasure helping you, and I'm always here if you need anything in the future. Wishing you all the best in your new home! 🌟 …

5/5

Google

The Letting Quarter were a dream to work with when securing our home! certain circumstances meant that they really had to go above and beyond whilst keeping us both informed and patient! …

Jon · 8 October 2025

Agent replied · 4 July 2025

Thank you so much for your lovely feedback. We're delighted to hear you had such a positive experience with us. Sam, Jo, Charlotte, and Rebecca will be thrilled to know their support made a difference. It was a pleasure assisting you, and … More

5/5

Google

Jo has been just fantastic! She’s made everything so smooth and easy for the both of us!

Emily-Jane · 8 October 2026

5/5

Google

I’ve been renting through The Letting Quarter for almost three years and they’ve been fantastic to deal with. The team are always super responsive and willing to help - on the rare occasions I’ve have issues to be addressed! Would recommend them to anyone looking to rent in the area.

Nikki · 19 March 2025

Agent replied · 10 May 2024

Thank you for the 5 star review, thank you so much for the recommendation much apricated.

5/5

Google

The Letting Quarter and previous associated Companies have managed my rental property for circa 20 years. I have always been extremely pleased with the polite , efficient service I have …

Chris · 8 October 2025

Agent replied · 29 May 2025

Thank you so much for your kind and thoughtful words and the 5* review. It’s been a real privilege to support you over the years, and we're especially glad to have been able to help during the more recent challenges. Your trust and … More

4/5

Google

Very helpful advice using a webinar on changes introduced via the renters rights act that will affect landlords in uk

Peter · 15 January 2026

Agent replied · 3 March 2026

Dear Peter Thank you for the review and thank you for your positive feedback. We’re really pleased to hear that you found the webinar on the changes introduced through the Renters’ Rights Act helpful. It’s important to us that landlords feel informed and prepared for any updates that may affect them, and we’re glad the session provided useful guidance. We appreciate you taking the time to share your thoughts and hope you’ll join us for future webinars.

5/5

Google

Knowledgeable, attentive and professional. Steven and the team at The Letting Quarter provide an unparalleled service. Highly recommend for both Landlords and Tenants.

Eleanor · 3 April 2024

Agent replied · 10 May 2024

Thanks for the 5* review and recommendation Eleanor we really appreciate it.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about The Letting Quarter

How many reviews does The Letting Quarter have?

The Letting Quarter's Hitchin office has 232 reviews across four platforms: 228 on Google, 2 on Facebook, 1 on Yell, 1 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is The Letting Quarter's rating?

The Letting Quarter is rated 4.8 out of 5 across all 232 reviews, and 4.8 out of 5 on Google from 228 reviews, checked 9 October 2026.

Has The Letting Quarter won any awards?

Yes. In The Trusted Agent 2026 awards: The Letting Quarter, Hitchin won Gold.

Where is The Letting Quarter's Hitchin office?

The Letting Quarter, 15 Bucklersbury, Hitchin SG5 1BB.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.