Trusted Agent profile · Hitchin

Taylors Hitchin reviews

★★★★★ Good

321 reviews across 2 platforms

108 Bancroft, Hitchin, SG5 1NB, SG5 1NB

Taylors's office in Hitchin, at 108 Bancroft, is rated 3.8 out of 5 across 321 reviews on two platforms, including 175 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Taylors won in 2026.

Google logo

4.9 / 5

175

Reviews on Google

This office

Trustpilot logo

146

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Taylors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hitchin office, from every platform, shown as written. First names only.

5/5

Google

Taylors have been brilliant. Special thank you to Conner for being so accommodating, always getting back to us so quickly and answering all our questions

Tom · 26 May 2024

Agent replied · 23 October 2024

Many thanks Tom Henry for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Currently completing selling our house with Taylors, Bayley was amazing, they sold our house within a few weeks of it being on the market. I would recommend them

Aminah · 27 March 2024

Agent replied · 23 October 2024

Aminah Elnemr thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

All the team at Taylors are professional & so friendly. They keep you updated through the whole house buying process and give you peace of mind along the way. They have an extremely helpful mortgage team also which help you find the best deals around, putting YOU the customer first. Would highly recommend and will be coming back here in the future.

Brajan · 1 November 2024

Agent replied · 8 November 2024

Thank you Brajan for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

I had a great experience with Taylors while purchasing my first home. The whole team were responsive and informative from the viewing through to completion. My emails/phone calls were always received promptly and any questions I had were resolved in good time. The team would also reach out to me with developments during the purchase and offer any further help. I am very grateful for their service during my first home purchase, during which I did need help, and they provided it. A very good experience.

Laurie · 28 November 2023

Agent replied · 23 October 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

To our mortgage adviser, Connor Perry, we are very grateful for your assistance to us. You are professional, approachable and accomodating. Kudos for a job well done! We would highly recommend you to anyone seeking for any advise.

Manuel · 23 August 2025

Agent replied · 22 October 2025

Thank you for your kind words and recommendation! It's always a pleasure to assist our clients and we're glad that we were able to provide you with professional, approachable, and accommodating service. We appreciate your support and look forward to helping others with their mortgage needs. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I popped into see Lorna to discuss the re-mortgage of a couple of flats and thankfully Lorna found me some great deals. The process was quick and easy and with very little hassle!! I would definitely use Lorna again in the future and if you're looking for some mortgage advice I would highly recommend. Thank you Lorna!!

John · 24 October 2020

Agent replied · 23 October 2024

Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Scott.

5/5

Google

Bought a house through Taylor’s recently. Chris and his team were a pleasure to deal with, would certainly recommend the team

Guy · 25 June 2024

Agent replied · 23 October 2024

Thank you for your glowing 5* review and recommendation Guy. Kind regards, Lucy, Customer Relations.

5/5

Google

A huge thank you to Connor for assisting us with ours viewings. He was very knowledgeable, helpful and professional. Best sales negotiator in Hitchin!

Pam · 26 April 2024

Agent replied · 23 October 2024

Thank you for your glowing 5* review pam nizzar. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Lettings management

Nathaniel Allibone has been excellent in managing my property keeping things as stress free as possible. I would highly recommend him.

Mamun · 27 August 2025

5/5

Google

My friend has been looking to come back to Hitchin and has found her perfect home thanks to Taylors and especially Connor. He has been great as has his colleagues. Thanks all

Sara · 24 October 2023

Agent replied · 23 October 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Great team, really helpful. We first met with Connor, Molly and Chris after seeing a property advertised on Zoopla. They helped with everything including getting the exchange and completion sorted so quickly. Without them, we wouldn’t have managed to move into our new home. They went above and beyond when our own solicitors were not prioritising things. I gave them all a headache with the hundreds of questions I had (being a first time buyer) and they never made me feel awkward about asking them! Thank you to the whole team for being so helpful. Definitely recommend.

Gee · 24 October 2023

Agent replied · 23 October 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Bed was brilliant at his job he gave all the information I needed he left me with full confidents of his ability. Stephen

Stephen · 26 April 2024

Agent replied · 23 October 2024

Stephen Gilbert thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

5 star mortgage service/help from Connor Perry. Thanks to his help we are now house owners. would not be able to do it without him. Also everyone who works in this agency are lovely, friendly staff

Elif · 23 August 2025

Agent replied · 22 October 2025

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Lorna’s s mortgage advice and service is second to none, having helped with my mortgage 2 years ago and helped me remortgage this year I would trust no one else. I’ve already recommended her to my friends and family and will continue to do so. Thanks so much Lorna for your advice, patience and guidance.

Elle · 24 October 2020

Agent replied · 23 October 2024

Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott

5/5

Google

couldn't ask for anyone better. Connor really made my life a whole lot easier. great at explaining everything, replying with a quick response when needed and happy to answer everything that i needed. couldn't recommend enough

Aaron · 18 August 2025

Agent replied · 18 April 2026

Thank you for your amazing review! We are thrilled to hear that Connor has made such a positive impact on your experience. Our team strives to provide exceptional service and we are glad to know that he has exceeded your expectations. We appreciate your recommendation and look forward to continuing to make your life easier. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

Shit company

Spent a year in a house share where they did nothing to remove an awful tenant who stole food and caused aggravation that several had to leave early. The cleaners they had come in stole equipment and didnt do a bloody thing Have the nerve to confirm that my balance was clear and then try and take rent arrears from the account.

Christopher · 14 October 2025

5/5

Google

Had a very pleasant experience ! Lorna was more than helpful and was also succesful in helping myself and my partner get our 1st home. All communication was very straight forward and very quick; within a couple months we had the keys ! We couldn't be more happier. Thanks again for all the help

Andrew · 24 October 2020

Agent replied · 23 October 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).

5/5

Google

We bought our house through Taylors and they could not have been more helpful. Our emails and requests were always responded to promptly and Chris was brilliant at keeping us informed, liaising with solicitors and sorting out every issue. Shaunna was also excellent, friendly and very professional.PositiveResponsiveness, Quality, Professionalism

Pat · 24 October 2021

Agent replied · 23 October 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Excellent friendly service and very helpful, in guiding me with local retirement properties in the local area in a range of prices, with no pushy sales techniques. Good to see a place that still had the paperwork of properties to hand so I was able to send them on to him. A pleasure dealing with them throughout the whole purchase for my father, would highly recommend them. Thank you.

Nadine · 26 April 2024

Agent replied · 23 October 2024

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Taylors have been brilliant every step of the way in our house purchase. As first time buyers, we were new to the process but Chris and Ben the team have been very clear and transparent along the way in answering any questions we had and have been vital in progressing the process. Thanks again both!

Jessica · 15 November 2024

Agent replied · 22 November 2024

Thank you for leaving us your superb 5* review Jessica. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

I had a very excellent experience with…

I had a very excellent experience with how the team handled my moving into a property they manage in Newport especially with the assistance of the wonderful ladies Shantae and Georgina who where professional and forthcoming with how they handled my renting experience 👍🏽👍🏽👍🏽👍🏽

Chukwuebuka · 14 February 2026

5/5

Google

We had Benn over to value our maisonette and let us know the figures for renting it out. He was very knowledgeable and took a lot of time to discuss various options. We then saw Mandy in the finance team, who has been relentless at finding us a mortgage offer the we needed. She has been amazing and highly recommend the team overall!

Karl · 26 May 2024

Agent replied · 23 October 2024

Many thanks Karl for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

We have been landlords for more than 18…

We have been landlords for more than 18 years now.We used numerous Estate agencies in the past.In our many years of experience, Taylors Estate Agent are the best agency who have managed our properties. All the staff we deal with are very helpful.Miss Maria Kemp in particular is a first class manager.Her communication skills, professionalism and attention to detail are second to none. She also acts very swiftly in addressing any issues. Very highly recommended Thank you very much Maria for all your input.

AHMED · 14 January 2021

5/5

Trustpilot

Yet another great service!

Yet another great service from the lettings team. Vienna & Lesley have been persistent and professional throughout. The covid impact has left me rather downbeat but the ladies have been optimistic ad continued forward, and their tenacity paid off. As I have come to expect (im spoilt now) they go above my expectations, which is very reassuring and comforting. Vienna is a great asset to the team and is always on hand - Lesley has built up a great team! I highly recommend!!!

Bobbi · 8 December 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Taylors Hitchin

Has Taylors won any awards?

Yes. In The Trusted Agent 2026 awards: Taylors, North Hertfordshire won Trusted Agent; Taylors, South Gloucestershire won Gold; Taylors, Cherwell won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Taylors Hitchin hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hitchin.

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