Every review we hold for the Hitchin office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat experience with Putterills selling and buying at an exceptionally busy time in the market. They were fantastic and professional with getting our house sold. But I hadn't realised that that's only a small part of the job of an estate agent. Their dedicated post-offer team member helped us to navigate an awful solicitor and kept us moving forward during various delays and frustrations. Definitely worth the few extra quid of commission versus a cheaper agent. Thanks to the whole team!
Sarah · 20 March 2022
★★★★★ 5/5
GoogleI started renting a flat through Putterills Hitchin a few months ago and I could not be happier with the service I have received. I have never rented on my own before so felt unsure about many aspects of the process. The staff at Putterills (namely Natalie and Janine who deal with my correspondence) have been so patient, kind and supportive throughout the entire process. No query or question (even the ones I look back on now and cringe about!) has ever been too much for them, and they've always gone above and beyond with their help and assistance.
Hannah · 20 March 2022
★★★★★ 4/5
GoogleInitial contact and marketing was very good. Trailed off as the initial point of contact left the business during the COVID-19 onset in 2020, however at later stages following challenges with the chain, were outstanding. Support and straight-talking advice during the period from offer to exchange nothing short of fantastic. Thoroughly recommended.
Iain · 20 March 2021
Agent replied · 21 June 2024
Many thanks Ian. Best wishes going forward. Nick
★★★★★ 5/5
GooglePutterills dealt with the sale of our property. We received a professional friendly and transparent service. They facilitated many viewings and professionally dealt with negotiations when offers were made. The process, despite a small chain was slow. This was not the fault of Putterills but for their part they kept me updated and did what they could to influence progress despite the issues being out of their control. I have no hesitation in recommending Putterills.
A · 18 April 2022
★★★★★ 5/5
FacebookWords can't describe the wonderful work you did on my trading account, I am delighted I trusted you and give you a chance to help grow my $1000 into $12,000 in just a week, Mrs Lilian Wilson my family and I are forever indebted to you for the financial stability you brought to our home, I advice the entire public to invest with Mrs Lilian Wilson, contact via WhatsApp: +1 (315) 696-7425Email: Lilianwilson220@gmail.com
Kamo · 20 September 2021
★★★★★ 5/5
GoogleWe had a really good experience with Putterills, both Alex and James who dealt with our purchase were really helpful, always quick to reply and did a lot to move all parties forward to get us to exchange. Highly recommend using them.
Jackie · 20 March 2021
Agent replied · 21 June 2024
Thank you for the great review Jackie. James and Alex were delighted to help. Nick
★★★★★ 2/5
GoogleI wouldn't recommend renting through Putterills. Lettings seems to be really short staffed so any problems seem to take an age to get fixed. They really need a better system for reporting maintenance issues.
Max · 20 March 2021
Agent replied
Dear Jane, thank you for the review. I have spoken to our lettings team and you are not one of our tenants. I would suggest you remove this review and post on the correct page. Many thanks. Nick
★★★★★ 5/5
GoogleI have moved house a number of times but my experience with Putterills has surpassed all previous ones.
Nick, Helen, James, Alex and the rest of the team didn't just sell my house. They were proactive, friendly, reassuring and helpful, facilitating and guiding me through the process (the first time I have done it on my own).
I would have no hesitation in highly recommending them.
Linda · 20 March 2021
★★★★★ 5/5
GoogleI purchased my property recently from Putterills and I was very impressed with the service I received.
I was regularly kept up-to-date with relevant information.
They made a stressful time much easier thanks to there professionalism.
Terry · 20 March 2024
★★★★★ 5/5
GooglePutterills have been extremely professional, quick to respond and friendly at all times throughout the process of selling my property. I would thoroughly recommend, and would happily use their services again.
Louise · 20 March 2021
Agent replied · 21 June 2024
Louise, thank you for the lovely review. I am delighted everything went to plan! Many thanks. Nick
★★★★★ 5/5
View Agents BuyerOutstanding Performance
Putterills were the sellers agents for my recent house purchase. The service offered to me throughout the whole experience was exemplary, Janice Richardson who managed this sale was just fantastic and dealt with every question/ concern arising, with proffesionallism, and empathy. I have no hesitation in absolutely recommending this branch of Putterills with the greatest acolade, thank you so much for everything.
Valerie · 27 March 2017
★★★★★ 1/5
GoogleIncredibly snobby.......if you're not royalty dont call!!! Perhaps they will read this and realise how they actually come across Darling.
Ziya · 20 March 2021
Agent replied
I am very sorry to read your comments. You do not appear to be registered on our system, so I am unsure what interaction we have had. Please feel free to contact me at nick.wellington@putterills.co.uk and I will look into this for you. Thank you.
★★★★★ 5/5
GoogleOur experience with Putterills during our sale was first class. Sound advice throughout. They made great efforts to keep us informed and saved the day when our first buyer pulled out. Honestly I would give them 10 out of 10 based on our experience.
Jonty · 20 March 2022
★★★★★ 5/5
GoogleI had a good experience as a first-time buyer with Putterills. I spoke with Charlotte many times on the phone and email. She was very helpful and quick to respond.
Bradley · 20 March 2023
★★★★★ 5/5
GoogleVery friendly and helpful. Easy to get hold of. Excellent photos. Thoughtfully put together details.
Will · 20 March 2024
★★★★★ 5/5
GoogleFab service and great communication, really great organisation.
Sam · 7 November 2020
Agent replied
Dear Sam, Wow another five stars! thank you so much , it really makes it all worth it. Best wishes -PUTTERILLS
★★★★★ 5/5
View Agents BuyerSupportive, informed and good communicators
I have heard many bad things about estate agents. Luckily Putterills are an exception! They have been fantastic with supporting us through the process as first-time buyers and kept us well informed throughout the way. Janice in particular has been brilliant. Thank you!
Sarah · 14 April 2016
★★★★★ 5/5
GoogleGreat service and very helpful.
Brendan · 20 March 2020
Agent replied
Dear Mr Salisbury, thank you so much for your kind review! It does mean a great deal to the team.
★★★★★ 5/5
View Agents SellerVery professional service
Excellent professional service. Achieved a sale very quickly and helped progress things to a satisfactory conclusion coping efficiently with problems arising elsewhere in the chain. Would highly recommend the Hitchin team.
Geoff · 31 January 2018
★★★★★ 1/5
FacebookRude and pushy sales team.
Lewis · 30 March 2020
★★★★★ 2/5
GoogleRating only, no written review.
David · 20 March 2024
★★★★★ 1/5
GoogleRating only, no written review.
Megan · 20 March 2022
Agent replied · 20 March 2026
Hi Megan, I hope you're well. I appreciate it must have been heart breaking to have the property withdrawn from sale when you were so close to exchange. I can only imagine how you felt when we advised you that it was being remarketed at a different price a few weeks later. Of course this was entirely the owners decision and not something that Putterills could control.
I would welcome the opportunity to discuss this with you further, so please call me on 01462 63222 or email nick.wellington@putterills.co.uk.
Many thanks.
Nick
★★★★★ 1/5
GoogleRating only, no written review.
Megan · 14 March 2022
Agent replied
Hi Megan, I hope you're well. I appreciate it must have been heart breaking to have the property withdrawn from sale when you were so close to exchange. I can only imagine how you felt when we advised you that it was being remarketed at a different price a few weeks later. Of course this was entirely the owners decision and not something that Putterills could control.
I would welcome the opportunity to discuss this with you further, so please call me on 01462 63222 or email nick.wellington@putterills.co.uk.
Many thanks.
Nick
★★★★★ 4/5
GoogleRating only, no written review.
Steve · 20 March 2021
Agent replied
Dear Mr Fleming. Thank you for this review. All the best from Putterills
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.