Every review we hold for the Hindhead office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotActive and effective sales processing from start to end
Very prompt preparation for sale (photos, description etc)Very quick sale. Best & finals after first weekend realised an offer nearly 8% over asking price. Great cash buyer ready to move. Really active “sales processing” to interface between buyer and seller. Jenny was unflappable, despite a spot of diva stuff from our buyers solicitor. Helped bring it to conclusion in time for when we needed the money.
Stewart · 20 August 2024
Agent replied · 24 August 2024
Thank you, Stewart. We’re pleased to hear that the sale went smoothly and that Jenny was able to help navigate the process, even with a few challenges. It’s great to know we could achieve such a positive result for you.
★★★★★ 5/5
TrustpilotExceptional Customer Service
To begin with, we were extremely sceptical regarding Estate Agents, due to a past terrible experience with another company. When we first met Mark, he was very professional and friendly, putting our minds at ease and actually said that he WOULD sell our property. We were still doubtful to begin with, but true to his word, Mark and his Team successfully sold our house. We cannot thank Mark and his team enough, for their professionalism, support and reassurance. There were a few problems along the way with other parties, however, we were kept informed of all developments and how the sale was proceeding.We fully recommend Seymours if you are thinking of selling your property. Mark, Alan, Billy, Helen and the rest of the Team should be really proud of their commitment and Customer Service. Cheers guys, it was a fantastic experience!!
Machine · 8 November 2023
Agent replied · 15 June 2024
Wow, that's incredibly kind of you, and it's been a complete pleasure to work with you. Thank you so much.
★★★★★ 1/5
TrustpilotSeymours 5-star reviews are fake
No true people will ever give this company 5 starts ! simply impossible ! totally impossible !Seymours 5-star reviews here on Trustpilot is made by them self.It is so easy to see if you read between the lines and check the patterns. So fake! To anyone who wants to cooperation with Seymour in Surbiton, London. I can just say: Don’t do it ! This kind of behaviour I experience from the staff is most rude and unprofessional I ever saw.
An · 24 October 2023
Agent replied · 15 June 2024
Hello An Lus,Thank you for taking the time to share your thoughts about your experience with our Surbiton office. We truly value all feedback, as it helps us continually improve our services and maintain transparency.Regarding your skepticism about our 5-star reviews, we would like to clarify that we do not create fake reviews or manipulate our ratings in any way. Our reviews on Trustpilot are a reflection of the experiences our customers have had with us, and we believe in the importance of honest feedback.We would appreciate the opportunity to learn more about your specific situation and see how we can rectify it.Please get in touch directly with John who is one of the owners at the Surbiton office with more details about your experience so that he can investigate and address the issues you've raised. Your feedback will help us make the necessary improvements to ensure a better experience for all our customers.We genuinely value your feedback and thank you for bringing this to our attention.
★★★★★ 5/5
TrustpilotHaving recently both sold and purchased…
Having recently both sold and purchased through Seymours in Staines I would highly recommend them. Mark and his team were both personable and professional. They stayed on top of the whole process providing guidance and reassurance when necessary. One simple thing that made them stand out was that everyone in the office seemed to know who we were and who was looking after our case and someone would always call back. More often than not, however, they would proactively be calling us. Given the difficult climate, there were a few unexpected ‘bumps’ along the way but we feel that Seymours did an outstanding job in coordinating the process and chain.
CF · 20 October 2023
Agent replied · 15 June 2024
What lovely words CF, thank you. Two of the biggest things we do (in the right order) are listen and then communicate. We have a clear focus on treating people in the same way we want to be treated ourselves. It's been an absolute pleasure to work with you and we've really enjoyed sharing the journey.
★★★★★ 5/5
GoogleExceptional service together with a professional attitude beyond description. How James kept his patience with a time waster and then quickly found a new buyer for us was amazing. There cannot be a better agency in Hampshire or Surrey.
NICHOLAS · 24 July 2025
Agent replied · 23 October 2025
Thank you Nicholas for your kind words. We are very lucky to have James, and you have both been lovely to work with. Wishing you many happy years in your new home.
★★★★★ 5/5
Google5* Service from start to finish! Darren was exceptional to deal with and knew exaclty how to help, he delivered on all aspects and far exceeded my expectations. Seymours have an incredible understanding of the market coupled with a very friendly and approchable sales team - other Estate Agents could take a leaf out of Seymours book.
I would highly recommend them and they will be my first port of call for any future moves.
Will · 28 January 2024
Agent replied · 25 August 2024
Hi Will, thank you so much for your kind review. We know Darren is lovely to deal with but it's great to have someone confirm it in writing. We look forward to helping you again in the future. Thanks once again.
★★★★★ 5/5
TrustpilotSold in a short time and was fairly painless
With their wealth of experience Seymour’s gave good advice and tried to make the whole process of selling our house as painless as possible over the shortest possible time. We read that on average it tasks 19 viewing before you might get an offer - in the space of about 2 weeks we had about 25 viewing before the offer that lead to sold stc. Which we were pleased with in the current housing market. Jeff and team were punctual and courteous and let us know if there were any changes to viewing. I guess I was expecting more feedback for each of the viewing but I understand that if people are not interested for whatever reason there is not much you can do about it - so just move on.
Nicky · 12 September 2023
Agent replied · 15 June 2024
Thanks for the review Nicky We spend a great deal of our time listening to our buyers to identify their needs. We then use this knowledge to help match the property to the person. It takes a lot of time, but it's time well spent for everyone's property journey. It's equally important to get the viewing feedback as this helps build up the picture of what potential buyers think, but as you rightly say, we can't force people to provide feedback.
★★★★★ 5/5
GoogleThe process of buying my first property with Seymours Grayshott has been nothing short of fantastic. Molly has been exceptional in keeping in contact throughout and maintaining progress. …
Ben · 16 October 2025
Agent replied · 23 October 2025
Thanks Ben, we're really lucky to have Molly on our team. Wishing you every happiness in your new home.
★★★★★ 5/5
GoogleWe couldn't be more delighted with the fantastic service from Seymours in Grayshott. Their professionalism, kindness, and determination stood out every step of the way. They patiently put up with our never ending questions with genuine charm and care! The whole team are truly wonderful people, and we will genuinely miss working with them.
Highly recommended for anyone looking for dedicated, friendly estate agents who really go the extra mile. Thank you all so much!
Hamish · 2 November 2025
Agent replied · 23 November 2025
Thanks so much for the kind words Hamish. You were both a pleasure to work with. You always had a smile on your face when you popped in.
Best wishes for your future plans.
★★★★★ 5/5
TrustpilotRenting with Seymour
I had a fantastic experience with the Seymour team, led by Oli Parkin, who brought a truly personal touch to the whole process. From the day I first viewed the house to the day I moved in, it took just six days. Oil even provided his personal WhatsApp contact, which is rare in the UK. My sincere thanks also go to Holly Summers for all her help along the way.
Sneer · 19 August 2026
★★★★★ 5/5
Trustpilot5* Experience as first time buyers!
We felt very supported by the Seymours team throughout the whole process of buying our first house. They showed us multiple listings we’d seen online, but it was one of the agents, Anthony, who recommended us to look at a property we thought was out of reach, which ended up being the absolute perfect fit - we’re so pleased we took his advice and gave it a shot! As we were first time buyers, we needed some guidance throughout the buying process and we couldn’t recommend this team more, particularly Krisy. All of our queries were addressed immediately and we trusted Krisy - she gave us confidence working with our solicitors by sharing her knowledge on the process and supported us all the way to completion.A big thank you to all the team we worked with, we wouldn’t have got our new home without you!
Hayley · 19 August 2023
Agent replied · 15 June 2024
The property journey for any FTB should be pleasurable and one to remember. Pleased we could help make that happen. Enjoy making your new house a home.
★★★★★ 5/5
TrustpilotI have been searching for a suitable…
I have been searching for a suitable property for many months so have had dealings with all of the estate agents In & around the area . I have found Seymour’s to be the most professional , friendly & the level of communication has been superb . I have been kept in the loop & updated at every point & I have appreciated that immensely . Lack of communication has been an issue with other estate agents . Gary has been especially helpful & so too has Simon .
Mrs · 25 July 2023
Agent replied · 15 June 2024
It's such a basic thing to do - talk! For us, it doesn't matter who to, the buyer, the seller, the solicitors, mortgage brokers, other agents in the chain, we don't even mind doing their job for them, in fact, we expect it. One thing is for sure, open and honest communication underpinned by knowledge, makes the whole journey so much more enjoyable for both you and us. Thanks for using us Mrs Phillips and we love to be recommended.
★★★★★ 5/5
GoogleExactly what an estate agent should! Exceptional in every respect. The team were fantastic both in supporting the sale and the purchase of a new property in Hindhead. I cannot recommend James and the team enough 🙏🏻 …
Matthew · 24 June 2025
Agent replied · 22 September 2025
Thanks Matthew. We really appreciate your kind words and very much enjoyed working with you.
★★★★★ 5/5
TrustpilotHouse Sale in Guildford
A friend recommended I use Seymours for my house sale and I am glad I followed their advice. The Guildford office were professional. efficient and pleasant to deal with, particularly Simon, Clive and Fiona. Seymours arranged a good number of viewings and provided useful feedback each time. They were proactive from the outset and kept in close touch with me throughout. I appreciate their hard work to achieve a successful outcome.
Roger · 25 January 2024
Agent replied · 15 June 2024
Thank you for sharing your positive experience with us Roger. We're thrilled that you followed your friend's recommendation and chose us for your house sale. It's wonderful to hear that our Guildford office, particularly Simon, Clive, and Fiona, provided professional, efficient, and pleasant service throughout the process. We appreciate your kind words and are thrilled to have achieved a successful outcome for you. If you ever need assistance in the future, please don't hesitate to get in touch.
★★★★★ 1/5
TrustpilotScam Letters
Keep getting fake letters through my door for the past 3 years saying Mr & Mrs M are looking to buy a house in the area with their 2 kids and are currently living with friends, the same letter for 3 years. They even sent the letter to us about 4 days after the house had finished being built and it continues all these years later. I called for the 4th time today and the Blackwater branch manager had the nerve to ask me why its an issue, he said that he gets pizza leaflets through the door so why should I care? Horrendous, scammers just desperate for business
Jessica · 23 May 2026
★★★★★ 5/5
TrustpilotSo impressive.
We are so impressed by the service offered by James and his team . Having decided to sell our home after 40 years, we had no idea where to start . James was so enthusiastic, positive and helpful and gave us the confidence to put our house up for sale with Seymours. He understood our situation and advised a realistic selling price and got the marketing underway. Our thanks to Adele and Marina for arranging the viewings and keeping us up date. We are delighted that within the first week a buyer had been found and our house Sold subject to contract. We would not hesitate to recommend James and the fantastic team at Seymours Addlestone ,to anyone thinking of selling their property in this area.
Sally · 6 June 2023
Agent replied · 15 June 2024
What a fantastic review Sally, thank you for taking the time. We thrive on past and present customers recommending us to others as it's the best reflection of our service and the highest accolade we could ever hope for. Thanks again.
★★★★★ 5/5
TrustpilotSeymours Horsell Are Simply The Best!
After 19 long weeks with a previous estate agent and only 4 viewings, I was a bit disillusioned about selling my property. Seymours in Horsell have been absolutely brilliant from start to finish. They gave me a full and honest appraisal of the market, a competitive price and a fair contract length. Archie was the ultimate professional, turned up on time, called when he said he was going to, friendly and I genuinely felt that he cared. After just a few weeks, I am thrilled to say I have sold and it is thanks to the diligence and care from the whole team who I can’t thank enough. They have helped me realise my dream of moving abroad and I couldn’t recommend Archie and the Horsell Seymours team highly enough.
Donna · 12 May 2023
Agent replied · 15 June 2024
What an amazing review Donna, thank you so much for taking the time and of course for using us. Keep well.
★★★★★ 5/5
GoogleA friendly and professional service from beginning to end. Shout out to Darren for keeping me informed and updated across the whole sales process!
Dave · 23 October 2025
Agent replied · 25 December 2025
Thanks Dave for the kind words. We are lucky to have Darren as part of our team.
★★★★★ 5/5
GoogleCan't recommend these guys highly enough. James and the team were so supportive and communicative throughout our whole selling process - dealing with them was always a pleasure. If I had to go back and do it all over again, I'd choose them again without a doubt. Will be recommending them to anyone nearby who needs an estate agent. Thanks guys!
Matt · 26 June 2024
Agent replied · 25 August 2024
Thanks for the recommendation Matt. We'd love to help you again too. Don't wait too long!
★★★★★ 5/5
TrustpilotOutstanding Service from Chris Pyle, Made Our Dream Home a Reality
We had the pleasure of working with Chris Pyle as our sales agent, and he was honestly amazing! We had some very specific requirements, but Chris was patient, flexible, and always kept us updated every step of the way. His dedication and hard work made finding our dream home possible, and we couldn’t recommend him more highly!
Patricia · 7 October 2025
★★★★★ 5/5
GoogleThese guys are the best in the business and I cannot rate this firm highly enough. They handled the sale of my flat from start to finish impeccably. James went above and beyond keeping everyone updated, chasing solicitors and ensuring it got over the line. Can’t thank them enough. Would recommend these guys over anyone else in the area.
Tom · 26 July 2024
Agent replied · 25 August 2024
Thank you Tom, this review is so kind and we really appreciate it!!
★★★★★ 5/5
TrustpilotHighly recommended!!
I recently bought my flat with Seymours Estates. My estate agent Clarissa was absolutely incredible. She was so sweet, thoughtful, could always keep me calm when things got stressful..I was selling a flat with another agent at the same time. The difference was striking. With this comparison, I realized how proactive an agent could be. I was so lucky to have Clarissa with me during this long journey. Her kindness warmed my heart.Seymours is very lucky to have Clarissa as an employee. She is really an asset. Thank you Clarissa, thank you Seymours, I could not recommend them highly enough!
T · 31 March 2023
Agent replied · 15 June 2024
Clarissa is a star! Thanks for highlighting the fantastic work she does as part of the Woking team
★★★★★ 5/5
TrustpilotA really good level of service and support
Our purchase was long-winded and complicated but Seymours Dorking were always there to help and push things along, as much as possible. A special thank you to Emma who was helpfully proactive during this time and continued to be of assistance to us, regarding local information etc, after the sale.
Colin · 9 December 2024
Agent replied · 25 December 2024
Thank you for your kind words! We’re glad the Seymours Dorking team could support you through what sounds like a challenging process.Emma will be delighted to hear how much you appreciated her proactive help, both during and after the sale.If there’s anything else we can assist with, please don’t hesitate to get in touch.
★★★★★ 5/5
TrustpilotWe finally got there!
Lucy has been very helpful throughout. She had a great understanding of my needs initially from showing me quite a few properties and although I missed out on three sales for various reasons, eventually we have had success. Thank you Lucy!!As a company, Seymours have been supportive and helpful throughout.
Maria · 2 December 2024
Agent replied · 22 October 2024
Thank you for your review! We're pleased to hear that Sam was able to provide the support you needed and ensure a smooth process. It's great to know he took extra care with your mobility needs. If you need anything else, we're here to help!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.