Every review we hold for the Hindhead office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI'd like to leave a huge thanks to Jade…
I'd like to leave a huge thanks to Jade Turner for really trying to help me find a property, always looking for ways to help me find, flexible with times as i would come from about 3 hours journey she accomodated multiple viewings, even in weekends. Thanks Jade, really appreciated
Victor · 28 August 2025
Agent replied · 23 October 2025
Hi Victor, thanks so much for the kind words. As an owner of the business, I feel proud to pass on your comments to Jade, she is a credit to us and I'm so pleased to know that she has made your experience all the better. Thanks again.
★★★★★ 5/5
TrustpilotSupportive and friendly estate agents
Tadgh and the Seymours team have been amazing. My partner and I have been looking to buy our first home and the Seymours have helped us every step of the way. The whole team are very friendly, responsive and happy to help. We mostly interacted with Tadgh who was fantastic. He was easy to contact, supportive, and answered any questions we had. It took us a couple of months and some failed offers to finally find a property. Over this time the team arranged a lot of viewings for us, but it never seemed like too much trouble for them and they made the whole process of looking for a home as stress free and pleasant as possible. I cannot thank Tadgh and the Seymours team enough for being so patient, determined and persistent when it came to finding us a home we loved. I would happily recommend Seymours to anyone and would definitely use them again in the future.
Abigail · 24 July 2024
Agent replied · 24 August 2024
hank you for the fantastic review Abigail. We’re delighted to hear that Tadgh and the team made your home-buying journey as smooth and enjoyable as possible. It’s great to know that their support and persistence helped you find a home you love. We truly appreciate your recommendation and look forward to assisting you again in the future. If you need anything else, feel free to reach out!
★★★★★ 5/5
GoogleSarah has been a good communicator, and kept me up to date during a lengthy purchase process that has all worked out well in the end.
Sarah · 26 March 2026
Agent replied · 16 April 2026
Thanks Sarah, We can't wait for you to finally get up here!
★★★★★ 5/5
GoogleI would like to personally thank Darren Light and the team at Seymours Grayshott for the recent outstanding and professional support that they provided throughout the purchase of our property in Hindhead. The team worked extremely hard to ensure that we were fully informed throughout the process, following up on detail and consistently getting back to us in a timely manner. I cannot thank Darren enough and I would strongly recommend Seymours Grayshott to any other vendors or purchasers.
David · 26 July 2024
Agent replied · 25 August 2024
Thank you David.
★★★★★ 5/5
GoogleWe recently moved to Hindhead and purchased our new property through Seymours in Grayshott. Our contact was Darren and he kept us informed admirably during the whole process. It was particularly reassuring to know we would have a rapid response to both email and telephone queries. Darren was excellent in the final lead up to exchange, making sure everyone was working from the same page and sharing our joy when exchange took place.
We would not hesitate to recommend Seymours Estate Agents, Grayshott.
Sheila · 26 June 2024
Agent replied · 25 August 2024
It's genuine joy when we get to exchange! Thank you. We hope you are very happy in Hindead.
★★★★★ 5/5
GoogleSeymour’s Grayshott is co-owned and managed by Darren and James supported by Sarah. Together they form a strong, effective team proud of their community and with a unrivalled understanding of the local market. We were buyers and were impressed by their dedication to the interests of their client, the seller, whilst remaining fair. Their approach builds confidence in them and their professionalism in all parties.
I have never come across an estate agent that works so hard to ensure a sale, however complex or challenging. Together they run with the ball and do not rest until they cross the line to exchange and completion.
In an industry made notorious by some of its members it is reassuring to come across this utterly decent, trustworthy and hardworking team. If I were ever to sell I would seek out Darren and James and I will have no hesitation to recommend them to friends and family.
Imran · 27 April 2024
Agent replied · 25 August 2024
Thank you so much for your great review.
★★★★★ 5/5
TrustpilotProfessional service that truly care for you
Our experience with Seymours has been nothing but positive. This was the first time we were looking for a property as a couple, and they shortlisted great options for us to view. Once we liked a property, they helped us so much in negotiation and to close the deal. In particular, Katerina has been excellent in keeping us in the loop and doing her best to support our offer. The rest of the team too have been great, like Aaron and Joanna. We're very grateful for all the hard work they put in to help us get our offer accepted!
Esha · 24 April 2024
Agent replied · 15 June 2024
Thank you Esha, we're delighted to hear that your journey in finding a property as a couple was a smooth and enjoyable one.It's fantastic to know that our team, particularly Katerina, Aaron, and Joanna, went above and beyond to support you throughout the process. We take great pride in providing excellent service and ensuring that our clients feel supported and informed every step of the way.If you have any further questions or need assistance in the future, please don't hesitate to reach out.Thank you once again for choosing Seymours, and we wish you all the best in your new home!
★★★★★ 5/5
GoogleKatherine and I wanted to post a review on here about our recent experience of Seymours in Grayshott. From Sarah taking us around the property that we fell in love with to James and Molly guiding the (sometimes!) rocky ship of getting to exchange we have felt nothing but care, consideration and impeccable professionalism throughout. We thank you all so much for your hard work and dedication in helping us achieve our dream home. We have already recommended Seymours to friends and we will continue to do so when we complete. They are the beating heart of Grayshott and we are so grateful to all of them. Thank you guys so much! See you around in 2026! Nick & Katherine
Nicholas · 18 December 2025
Agent replied · 25 December 2025
Thanks Nicholas and Katherine. We can't wait to have your family in the village. Exciting times ahead.
★★★★★ 1/5
TrustpilotTerrible Experience - Buyers Perspective
Recently moved to Guildford and purchased a property through Seymours and had a terrible experience. Poor communication skills and incompetent. Would avoid buying and selling. Issues experienced - Not showing up for viewings. Changing view times on the day. Agreed to pick up the keys in the afternoon after calling the office and was then told the previous owners are still in the property after I arrived. My 6 month old was in a lot of discomfort sitting in the car for hours. On a good note, the Sales Progressor Clive was very helpful and provided regular updates.
Dan · 4 April 2024
Agent replied · 15 June 2024
Thank you for sharing your feedback with us. We apologise for the inconvenience you experienced during your property purchase. We take your concerns seriously and will address them internally to improve our service. We're pleased to hear that Clive was able to assist you effectively. If you have any further concerns, please don't hesitate to reach out to us directly.
★★★★★ 5/5
TrustpilotI have no reservations in awarding a 5…
I have no reservations in awarding a 5 star review for Tracey and her team at Seymour’s. Dealing with the property sale from a distance could have been overwhelming but Tracey ensured the process went extremely smoothly for us. She engaged with me at every turn keeping me informed along the way, even pointing me in the right direction for house clearance. I am so thankful that we engaged Seymour’s. Thank you Tracey for your kindness and consideration during which could have been an exhausting time.
Jennifer · 27 March 2024
Agent replied · 15 June 2024
Hi Jennifer, thanks for the kind words, it's been a pleasure to help you and it's great that all has gone well. We've been in Burpham for over 20 years now so if there's any local info we can help with, just shout. Thanks again.
★★★★★ 4/5
TrustpilotPositive experience in Camberley
I recently rented a property in Camberley through Seymours Estate Agents. The team was helpful, and Leah Sumner was my main point of contact.Leah was efficient and ensured I secured the lease for the property I wanted. While I did feel a little rushed, she helped guide me through the application process and organise an upfront shortfall payment to meet the asking rent.Overall, it was a positive experience, and I would recommend Seymours Estate Agents (Camberley).
Dean · 22 May 2024
Agent replied · 15 June 2024
Thank you Dean for sharing your positive experience! We're glad to hear that Leah and our team in Camberley were helpful and efficient in securing your rental property. We appreciate your feedback and your recommendation.
★★★★★ 5/5
TrustpilotAs first time buyers
As first time buyers, we could not recommend Seymour’s enough! We found our first family home through them in Guildford. All staff we dealt with at the Burpham branch were so helpful and incredibly considerate and patient. When things weren’t going quite to plan, we found their support invaluable. They were quick to respond and also assisted in moving the sale forward by communicating well with all parties involved. A special mention for Alex and Adam!Thanks again for being friendly, approachable and supportive in what can be a bit of a stressful circumstance at times!We are incredibly happy to finally be in our very own family home, after many years of hard work and saving whilst negotiating the crazy rental market. We will be back again in the future I’m sure, if and when the time comes for us to sell up and move on!A big thank you from us and our two boys, from the comfort of our new home!
Lindsay · 3 March 2024
Agent replied · 15 June 2024
Hi Lindsay, what a lovely and heartfelt review.We can't express enough how much these reviews mean to us. We love what we do and cherish being a part of people's property journey, especially when it spans across generations within the same family. Reviews like this make all our efforts worthwhile. Our aim is always to treat people the way we want to be treated ourselves, minimize stress, and ensure the entire process is as pleasant as possible.At Seymours, our strapline is "your property partner for life," and we strive to fulfill that promise for everyone who chooses us.Thanks again."
★★★★★ 5/5
GoogleJames, Darren and Sarah were absolutely fantastic when it came to selling our home and coincidentally buying a property for my mother in law at the same time. Dealing with two house moves at the same time was a very long and stressful process, through no fault of their own, but I couldn’t fault the way they handled everything. They kept me as calm as possible and feeling positive throughout by phone calls or emails most days to keep me up to date with what was going on. Their professional but friendly approach genuinely made me feel so at ease. I knew they were always working away trying to make everything go through as quickly and smoothly as possible. Fantastic service. Would highly recommend this team! Again, Thanks so much guys!
Laura · 27 February 2024
Agent replied · 25 August 2024
Thank you so much for your kind review Laura. We loved working with you and are so pleased everything worked out in the end!! If you ever need any help in the future then you know where we are!
★★★★★ 5/5
TrustpilotThey got us the deal we wanted!
The guys at Seymour’s Knaphill (Jeff, Anthony, Ian and Toby) worked exceptionally hard to sell our property at the price we wanted. It was a difficult market for selling in 2023-24 but they managed to bring in many viewings (average 1-2 per week) and 4 offers from 4 different prospective buyers before we agreed on the sale. This was really good volume in a “difficult” market. We were really impressed and happy that they understood the market as well as our wants and needs. The 1% fee is also reasonable. I would definitely recommend Seymour’s Knaphill and would certainly use them again!
Kathryn · 9 February 2024
Agent replied · 15 June 2024
We're locals to Knaphill so we really know what buyers need this helps to match them to the right homes. It's great to be able to share this local knowledge and be apart of each journey. Thanks for the comments Kathryn.
★★★★★ 5/5
TrustpilotOutstanding service and support
We’ve finally completed on the sale of our flat in Guildford, thanks to the hard work and perseverance from Seymour’s Guildford. After one buyer falling through due to mortgage challenges the team at Seymour’s jumped back in, found a new buyer and continued to push to finalise the sale. A special call out to Clive Gee, our Client Services Manager, who was with us all the way - a huge thank you Clive!
Shaun · 21 June 2024
Agent replied · 24 August 2024
Thank you so much for your kind words! We're thrilled to hear that you've finally completed the sale of your flat in Guildford. The team's dedication and Clive Gee's unwavering support truly paid off. We'll be sure to pass along your thanks to Clive. Congratulations, and best wishes for the future!
★★★★★ 5/5
GoogleWe had a positive experience with our house purchase, Karen was a friendly and helpful negotiator. Thank you!
Dominic · 16 March 2026
Agent replied · 16 April 2026
Thanks Dominic, We hope you are settling in nicely now.
★★★★★ 2/5
TrustpilotThe agent asked for debit card details in the e-mail
Had a really controversial experience with Guildford branch. We contacted the agency through the rightmove website and they came back on the phone and e-mail (the fact that they didn’t pay attention to the request not to call but to write the e-mails is another story) and we booked some flats to view. The properties they showed where really nice, and we liked one of them very much so decided to proceed with the offer, and here the strange things began. So, we completed the form to send to the landlord, the agent returned to us to confirm the details and to ask for our debit card information (16-digit card number, expiry date, 3-digit security code) which already looks quite suspicious. We asked why would they need those details, and the answer was - this is a commitment to your offer and no money would be processed unless the offer is actually accepted. Too much of commitment to me. We refused to provide those details for obvious security reasons. The next morning we got several text messages from stripelink with some confirmation codes and also there were some missed calls from the agents. When we asked if those stripelink messages were from the agency, the answer was, no, and by the way you offer was rejected because the landlord is allergic to pets. Oh, what a coincidence.
Julia · 11 November 2025
Agent replied · 15 June 2024
Thank you for sharing this, and I’m really sorry for the experience you’ve had with our Guildford branch. What you’ve described would understandably make anyone feel uneasy, and I can completely see why your trust was shaken.
Firstly, you should always feel respected in how we communicate. If you asked for email only, that preference should have been followed, and I’m sorry it wasn’t.
Regarding the offer process, I want to be completely transparent. We do not ask for full card details, including the 3-digit security code, at any stage. That isn’t part of our process, and it absolutely shouldn’t have been requested. We’re normally very strict about how we handle personal information, so this sounds like an error on our part, and we’re looking into it straight away.
The Stripe messages you received were also not from us, and I appreciate how alarming that must have been, especially with everything else happening at the same time. I’m genuinely sorry for the worry that caused.
I’ve passed your feedback directly to the Guildford partner to investigate fully, make sure your details are secure, and ensure your experience is reviewed properly so this doesn’t happen again.
Thank you again for raising this even though it’s difficult to read, it helps us improve. I am genuinely sorry that this was your experience with us.
★★★★★ 2/5
TrustpilotNever let them manage your contarct
We used Seymours as a letting and management agency for our house while we were abroad. They did a good job on the letting side but were absolutely useless as management agents. I would never get them to manage anything for me again. As an example, the first email contact I had with them described a house I struggled to recognise as they had designated various rooms to uses with which we were not familiar.
Sam · 26 August 2026
★★★★★ 5/5
GoogleJust brilliant! Seymours have been fantastic from day one through to our sale. Their communication every step of the way and the support they give is wonderful. They offer a very professional service alongside a friendly approach. Sarah and James have been so supportive in our move and really got things done when things needed to be pushed a long. These guys are honestly the ones you want by your side through this process !!
Julie · 23 December 2025
Agent replied · 25 December 2025
Thank you Julie. We really appreciate your kind words. You have been brilliant to work with. Have a fantastic Christmas and a great 2026.
★★★★★ 5/5
GoogleJust an incredible team. We had the pleasure of having the team sell our house in Hindhead and set them the impossible challenge of finding us our dream home within a 5 mile radius. Magic was performed and as a family, we are over the moon with our forever home and cannot thank James and everyone within the team enough. Above the miracle of satisfying our must have list (only 14 must have's :-)), it was the stakeholder engagement and customer service that stood out above all other agents I have ever dealt with. We received fabulous communication at every step of our journey and received some very welcome hand holding when needed and were provided so much additional advise on solicitors, mortgage brokers, house cleans etc. I will always recommend and use this team for my property needs and would encourage everyone that is selling or buying to get in touch.
Graham · 29 December 2023
Agent replied · 25 August 2024
Thank you so much. You have your dream home now, so we'll look forward to acting for your friends and family.
★★★★★ 5/5
GoogleI recently sold my house with this amazing team and had James specifically as my estate agent. I couldn't recommend them any more, they were all so attentive, encouraging with the sale and made sure I was up to date the whole process and took a massive weight off of my shoulders.
They were very fair as estate agents and made me feel completely at ease knowing my childhood home was being sold with care.
James was extremely on the ball throughout the whole sale, there was no question too silly for him to help me with, which was extremely reassuring for me as a first time seller and buyer.
I am absolutely over the moon that the whole process was made as easy and smooth as possible, and I felt no pressure throughout.
Their knowledge is impeccable and unmatched, and although I did not purchase my house locally, I would not have hesitated to stay with this team if I did.
Absolute 10/10 service.
Emily · 29 December 2023
Agent replied · 25 August 2024
Thank you Emily. So glad that you felt we were approachable, with even the smallest of questions, because sometimes these are the most important. We deal with buying, selling and moving day in day out, but for most people it's something they only do a handful of times in their life. Thank you again for your kind words.
★★★★★ 2/5
TrustpilotDon't expect much
It all started off well with a quick offer, I'll give them that. After that they got the job done in the end but that's about it. The service was lacking in personalisation - always rushing on the phone to the point that it was rude. If they'd spent more time listening, we wouldn't have been in the position that they didn't know we were trying to complete on the purchase of a property the same day, which added stress to an already stressful process.
ASN · 29 October 2025
Agent replied · 24 December 2025
Thank you for sharing this, and I am really sorry to hear about your experience with our Guildford branch. You should always feel listened to and supported, especially during a move, and I am sorry that our communication added stress at an important time.
We are usually very quick to update email preferences, so this sounds like a genuine oversight on our part. I have asked the team to remove your details straight away.
Thank you again for your honesty. We will make sure we learn from this so we can give a better experience to our Neighbourhood.
★★★★★ 5/5
TrustpilotSeymours Haslmere
Great service from the whole team at Seymours Haslemere. We had a number of challenges with our purchase and found the team to be proactive, communicative, transparent and organised. Special thanks to Paige and Joss for their support and professionalism throughout. Prior to buying our property, we also attended a number of viewings with Seymours, who were always punctual and well-informed.
Twr · 21 November 2024
Agent replied · 25 December 2024
Thank you so much for your lovely feedback. We’re thrilled to hear that you had such a positive experience with us. It’s great to know that Paige, Joss, and the rest of the team were able to support you. If there’s anything we can assist with in the future, please don’t hesitate to reach out.
★★★★★ 5/5
GoogleI had the pleasure of dealing with Darren Light from Seymours Grayshott for my first home purchase. Darren was attentive, prompt, and had a can-do attitude throughout the whole process, helping me achieve completion three weeks before my deadline. Thank you so much for all the work you have done, and I wish you success in the future. Hopefully, I shall use Darren again for my future purchases.
Michael · 26 July 2024
Agent replied · 25 August 2024
Thanks so much Michael. We hope you're very happy in your new home, but like the fact you'll use us again for future purchases, don't make us wait too long! Ha ha.
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