Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThey are really good with experiance of work it went really smoothly i can recoment them
Shivangi · 24 November 2025
Agent replied · 23 January 2026
Thank you so much for taking the time to leave us a wonderful review.
You have been a pleasure to work with and we look forward to assisting you further in the future.
Regards
Management
★★★★★ 1/5
GoogleDid not turn up to a message-confirmed viewing. Argued over the phone with me and blamed me for not confirming the viewing appointment.
No professionalism. Definitely no manners.
I turned up straight on the dot with the confirmed time. No one was there. Tried calling up many times and no one called back.
Spoke with a lettings agent today. Was very very rude and so unprofessional. Argued with me over the phone and had no manners in how to talk to a client.
Would never ever recommend people like this. Absolutely disgusting behaviour and have a tarnished name under estate agency.NegativeResponsiveness, Professionalism
Salmah · 24 October 2022
Agent replied · 23 October 2024
We are sorry that our service did not meet the standard this time around.
There is no excuse for wasting your time.
We hope you managed to find yourself a new home.
Regards
Management
★★★★★ 5/5
GoogleI recently engaged with Vine Estates to assist with my first ever rental property. Being new to the process, I found it very comforting working with Vine as they explained every step in detail, answered any questions I had, and kept me updated regularly along the way.
Once a suitable tenant was found, all the paperwork was dealt with quickly and the move-in was managed very efficiently. I'd 100% work with Vine again and I wouldn't hesitate to recommend them to friends and family moving forward.
Rahul · 24 October 2022
Agent replied · 23 October 2024
Thank you for your kind review.
It was a pleasure dealing with you and we hope to work together in the future.
Regards
Management
★★★★★ 5/5
GoogleSuch lovely people.
Amazing help with rental and great communication through out. From day 1 Sanjay has been very helpful with us!
Would suggest Vine Estates to friends and family!
Thank you.
M · 24 October 2022
Agent replied · 23 October 2024
Thank you so much for your kind review.
We have also loved working with you.
Regards
Management
★★★★★ 5/5
GoogleVery frindly and helpfull. Thank you Sanjay and Arjun.
Anushka · 26 May 2024
Agent replied · 23 October 2024
Thank you very much for leaving us a kind review and great rating.
We enjoyed assisting you and wish you all the best in your new home.
Kind regards
Management
★★★★★ 5/5
TrustpilotHi I am very happy for this Vine…
Hi I am very happy for Vine Estate! Sanjay is great! He found for me the property in the nise side of London I am willing to suggest this company for everyone who is looking for a property to rent. Kind regards Sergiu
Sergiu · 14 October 2020
Agent replied · 26 December 2024
Thank you very much for your kind words.
It is lovely to hear that you are enjoying your new home.
Many thanks.
Sanjay
★★★★★ 5/5
TrustpilotGreat Service
Always found the tenants and service provided by Vine Estates to be excellent. We have used them for a number of years now for our growing portfolio and have already recommended them to friends and family. Sanjay and his team always exceed our expectations.Keep up the good work!
Kam · 24 August 2017
Agent replied · 26 December 2024
Thank you for taking the time to write us a lovely review Kam.We look forward to continuing our working relationship in the future.Kind regardsSanjay
★★★★★ 5/5
GoogleVery professional and highly recommended. Quick and straightforward process.
Shiyin · 24 November 2025
Agent replied · 23 January 2026
Thank you so much for taking the time to leave us a review.
You were a pleasure to work with and we look forward to assisting you in the future.
Regards
Management
★★★★★ 5/5
GoogleProvided excellent customer service and handled all the paperwork quickly and efficiently
J · 17 October 2025
Agent replied · 17 April 2026
Thank you so much for taking the time to leave us such wonderful feedback.
You were a pleasure to work with and we hope you enjoy your new home.
Regards
Management
★★★★★ 5/5
GoogleOutstanding service by Sanjay and Sandeep at Vine Estates. Great communication, excellent knowledge, and very professional in addressing any concerns or issues we've had. Truly grateful for them being so trustworthy over all these years. Highly recommend!
Runmeet · 20 December 2024
Agent replied · 27 December 2024
Thank you so much for a wonderful review.
We look forward to continue our working relationship well into the future.
Regards
Management
★★★★★ 5/5
TrustpilotWe are very happy with the service…
We are very happy with the service provided by Vine Estates! Sanjay at Vine Estate was helpful and professional! Everything was explained and the process was made so easy. Would definitely recommend Vine Estates.
Joana · 14 October 2020
Agent replied · 26 December 2024
Thank you so much for taking the time to write such a nice review.It is great to know you are very happy with our service and also enjoying your new home.We wish you both all the best going forward.Many thanks.Sanjay
★★★★★ 5/5
Googlevery good company, Sanjay Viridi is a very serious man who helped us get the house rent I recommend with confidence
Ion · 24 October 2022
Agent replied · 23 October 2024
Thank you for taking the time to write us such a lovely review.
We wish you all the best in your new home.
Regards
Management
★★★★★ 5/5
GoogleWe worked with Vine Estates 2 years ago and managed to rent our place out. They were professional, helpful and absolutely transparent with any questions/information we needed. Whenever we need to contact Vine Estates, they are always available to answer any questions and put our mind at ease. If and when we manage to get another property, we will definitely contact the team at Vine Estates.PositiveResponsiveness, Professionalism
RahulLina · 24 October 2022
Agent replied · 23 October 2024
Thank you for such a wonderful review.
I am certain we will assist you in the near future with your next purchase and we look forward to continuing our working relationship.
Regards
Management
★★★★★ 5/5
GoogleI have been dealing with Sanjay for a few years now. He is very professional and provides an excellent service. I would highly recommend Vine Estates whether you are a landlord or tenant. I have dealt with a lot of lettings agent in this area and Vine Estates is easily the best one.
Hardeep · 24 October 2023
Agent replied · 23 October 2024
Thank you for your lovely review.
We look forward to working with you continually in the future.
Kind regards
Management
★★★★★ 5/5
GoogleStaff were helpful and quick to respond to queries. Thank you for making an intense process easier and clearer
Georgia · 10 May 2025
Agent replied · 24 August 2025
Thank you so much for your great review.
We tried our best to get your references processed and the move in completed on time. We are very glad it all worked out and look forward to assisting you … More
★★★★★ 5/5
GoogleWe are delighted to inform you that we are happy tenants of a nice 2 bedroom flat in Eden close which meets all our expectations and more. I can only but thank you and praise your efficiency, professionalism and excellent spirit.
Ademola · 25 June 2024
Agent replied · 23 October 2024
Thank you very much for taking the time to leave us such a positive review.
We have enjoyed working with you and look forward to many more years to come.
Kind regards
Management
★★★★★ 5/5
GoogleHave had a hassle free and transparent business relationship with the team at Vine Estates for circa 5 years now.
Both good & bad news is always delivered without delay and the team are on hand to provide solutions when required.
Its great to have this level of confidence and trust with the team at Vine, we look forward to the continued partnership.PositiveResponsiveness, Professionalism
Kam · 24 October 2022
Agent replied · 23 October 2024
Thank you very much for your wonderful review.
It has been great working with you and we also look forward to many more years of partnership ahead.
Regards
Management
★★★★★ 5/5
GoogleI have had a very good experience with Vine Estate during moving in my flat in W5. Sanjay and Jass are both friendly, reasonable and helpful people, they helped a lot and replied all my questions during the moving process.I insistly have been recommending this estate company to all my network and friends.Thanks for all your help and good job guys! :)PositiveQuality, Professionalism, Value
Tuğçe · 24 October 2022
Agent replied · 23 October 2024
Thank you for your lovely words.
We wish you all the best in your new home.
Regards
Management
★★★★★ 5/5
GoogleThe process of credit reference checks for us as a prospective tenants started troublesome due to our different types of employment status. Needing far too many documents raised up concerns about security of our data.
We accepted that they are following some specific procedure.
Overall, we could see they are very nice people and we understood their aiming for a good and positive outcome.
Nina · 24 October 2022
Agent replied · 23 October 2024
Thank you so much for your review and we really appreciate that you worked with us in order to process the checks in a satisfactory manner.
It was an absolute pleasure to meet you both and we wish you all the best in your new home.
Regards
Management
★★★★★ 5/5
GoogleI was very happy with Vine Estate, specially with Sanjay Virdi. He was calling me every day to give me update about the property i wanted to rent. Everything happened very quickly I moved in 5 days after I saw the flat. I was very happy with everything. Very good agency.
Violeta · 24 October 2023
Agent replied · 23 October 2024
Thank you very much for taking the time to write such a pleasant and positive review.
We hope you enjoy your new home and wish you all the best in the future.
Kind regards
Management
★★★★★ 5/5
GoogleI recommend the agency Vine estates! Special thanks to Sanjay! Fast and high-quality service!
Олег · 24 October 2022
Agent replied · 23 October 2024
Thank you so much for your lovely review.
We have had a pleasure working with you and look forward to working with you in the future.
Regards
Management
★★★★★ 5/5
GoogleIts a great experience living in this locality , everything is excellent, calm and peaceful area, residing at mayfair court give feels of our own home . Perfect it is .
Jagmeet · 23 September 2024
Agent replied · 23 October 2024
Thank you very much for a wonderful review.
You have also been a pleasure to work with and we look forward to assisting you in the future.
Regards
Management
★★★★★ 5/5
GoogleDear Vine Estate and all of their team and a specially to Sanjay who helped me a lot with my smooth and enjoyable time to make an address move ! Would advise to anyone !
Kind regards ,
Linus · 26 May 2024
Agent replied · 23 October 2024
Thank you very much for taking the time to leave us a review.
You were an absolute pleasure to deal with and we would like to wish you the best in the future.
Kind regards
Management
★★★★★ 2/5
GoogleVery bad agency. They don’t even respond you when they are contacted. They are for videos of your house to see how clean you maintain and never contact you back
Anetta · 2 October 2024
Agent replied · 23 October 2024
Good afternoon Glenda.
I would like to advise that we did respond back to your husband with feedback that your offer had been rejected. We did not request a video, it was requested by the landlord. It was mentioned to you when you put forward your offer that this is something this landlord wanted to request so he could get an idea on how you are maintaining your property and if it was not something you were comfortable with you did not have to provide this or move forward with the offer.
As there is significant demand for rental properties at the moment, we are finding landlords are becoming very cautious as to who they take and this is something a number of landlords have asked us for. It is always up to the applicant to decide if they wish to provide this or not and is not something we do ourselves.
Furthermore, this landlord was considering his options and despite us trying to get a decision faster, they considered all options which took some time before accepting an offer.
I hope you felt our service otherwise (provided by our agency) was adequate.
I wish you the best and hope you and your husband find a new home.
Regards
Management
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