Robert Cooper & Co Hillingdon reviews

★★★★★ 5/5

Google

I cannot recommend Riean at Robert Cooper highly enough! As a first-time buyer, I was naturally nervous and unfamiliar with the whole process, but Riean made the experience incredibly smooth and stress-free. From the moment I started my search, he was attentive, professional, and genuinely invested in helping me find the perfect home. Riean was always approachable and ready to answer any questions. His knowledge of the market, clear communication, and proactive approach kept me reassured every step of the way.

Rahul · 18 December 2024

★★★★★ 5/5

Google

We recently sold our property with RC and our experience has been extremely positive, despite the many set back we had with our onward purchase (not linked to RC). Special shout out to Clarke who is warm and personable, and genuinely cares about the sale and the people linked to it…something you won’t find easily with many agents. Also many thanks to Raena for looking after our sales process - extremely efficient, gets the job done. Being a local estate agent, they really value building relationships to understand your needs better. Would highly recommended RC for a seamless process and taking away the inevitable stress linked to the process of buying / selling. Thanks RC 🙂

Vishal · 2 December 2024

★★★★★ 5/5

Google

I recently purchased a property through Robert Cooper, and they were fantastic throughout the process. From the initial viewings with Clarke, through to the Sales Support from Raena. The purchase took a long time due to issues with the upward chain, but the whole experience was made much easier due to the regular communication and understanding the agent provided. Raena was fantastic in dealing with my frustrations, and tried to help things move along as best she could! The team are so friendly, and the service feels extremely personal, which is becoming so much rarer these days.

Sheena · 25 November 2024

★★★★★ 5/5

Google

I would highly recommend Robert Cooper for anyone selling their home. Clarke Pursey has been very professional throughout the protracted post-divorce sale of my sister’s family home. Very communicative and diligent throughout the marketing process. Once an offer had been accepted, Raena Bond had a lot of co-ordination work to get through given the 3 parties and their solicitors involved in the process. Raena kept all parties informed, chasing where necessary (numerous times) and managed to get the transaction over the line after a huge amount of effort on her part. The deal would not have completed without her, she is an absolute star. Thanks!

Paul · 9 November 2024

★★★★★ 1/5

Google

Unethical and Unprofessional - AVOID. Special mention to Kyle Walsh as one of the worst property agents I have worked with. 2 viewings arranged for a property, 2 offers made and Kyle then decides to mention a completely made up requirement to put down 1% of the property price to confirm the offer! No other agent has such a strange requirement without involving a solicitor/legal intermediary. This should have been made clear before arranging the 1st viewing, the communication from Kyle was poor, misleading and unprofessional throughout. The worst part is the sellers will never know that they may have been able to get better offers and have missed out due to a very poor agent. Unprofessional, no integrity and dodgy - I will never be working with Robert Cooper again.

Mindshare · 6 November 2024

★★★★★ 5/5

Google

Robert Cooper has been the letting/management agent for our property in Pinner for over 30 years. All along they provided very good service to us. We had the house renovated recently and afterwards engaged Robert Cooper again to let and manage the house for us. Their Patrycja and Emily were expedient in finding us a sizeable amount of viewers. They provided very sensible advice on the appropriate rent. And they provided for our reference impartial comments on the offers received. Jennifer at the administrative side was also very efficient and helped with the paper works. Overall, we are very happy with the team’s service.

Albert · 5 November 2024

★★★★★ 1/5

Trustpilot

Slow deposit return and lack of clarity on tenancy terms

Very poor experience with Robert Cooper. After nearly 3 years as tenants, it took over 3 months to resolve our deposit, only after repeated chasing. Communication was slow and unhelpful throughout. The check-out report was questionable, with several claims not reflecting the age and condition of the property. Despite this, deductions were still made for cleaning and minor garden work, with no invoices provided. We were also asked to sign a new fixed-term contract each year, without it being clearly explained that we could move to a rolling tenancy instead. When we l informed the agency that we intended to leave, we were told this was not possible, as we had already signed another 12-month term. This was unexpected and made the moving process unnecessarily stressful. The matter had to go through the Tenancy Deposit Scheme to be resolved. Overall, an unnecessarily stressful and time-consuming process. I would strongly advise tenants to document everything carefully, understand the terms before renewing, and be prepared for disputes.

Khalil · 28 March 2026

★★★★★ 5/5

Google

It really highly recommended agency , clarity and simplicity, all online services , contract and checks, and everything, and really well trusted . very helpful and polite agents specially Chris , and Patrycja , many thanks for outstanding work.and support during my tenancy journey. 🙏🏽👍🏻 …

Ahmed · 10 April 2026

★★★★★ 5/5

Google

We recently completed our property purchase with Robert Cooper, and we owe a great deal of thanks to Sherry for helping us reach this milestone. Sherry was proactive and maintained regular, clear communication with both ourselves and the … More

Hassan · 16 January 2026

★★★★★ 5/5

Google

Rob Cooper provided exceptional service during our urgent accommodation search. Emily showcased multiple suitable properties and negotiated effectively with the owners, helping us find the perfect fit. Patricia ensured a swift move-in process, completing everything just days after offer acceptance. In addition to their impressive speed, they also assisted us in setting up utilities and broadband connections for the property, making our transition even smoother. Their ability to expedite the process under pressing circumstances was truly commendable. Based on this experience, I highly recommend Rob Cooper & Co for their professionalism and dedication to client needs.

Arvind · 16 October 2024

★★★★★ 5/5

Google

Great service from Robert Cooper highly recommend!! Exceptional service from one staff member in particular Riean. He is a very kind person who will give you the best service possible. He is professional, hardworking, and reliable. He does his job with excellence and has a very high standard of himself and it shows!! 👍🏽This i admire greatly. Being a first time buyer and someone who works as a firefighter full time being unbelievable busy most of the time, Riean always ensured I was updated at each stage of the process and my affairs taken care of. I trust this man 100% and wish him the best of luck for the future. Thank you for everything my friend!.

Stephan · 9 October 2024

★★★★★ 5/5

Google

Just completed on mum's sale and the service we received from the Robert Cooper Team was second to none. Clark was so friendly and helpful and sold the property almost immediately. Then we were passed onto Sherry. She was simply amazing and … More

Jenny · 2 December 2025

★★★★★ 5/5

Google

Sherry and the team at Robert Cooper made what could have become a complicated purchase a lot easier thanks to their proactive and tireless efforts. The support was fantastic throughout and I cannot recommend them enough. … More

Rishi · 21 January 2026

★★★★★ 5/5

Google

As a unit the company works really well. Helpful informative staff, nothing too much trouble. However a special mention for Raena, sales progressor. We had a lot of trouble with the people at the bottom of our chain and Raena was constantly on the case keeping us informed of all the problems being created. It was sorted in the end but it was down to Raena and the sales progressor at the beginning of the chain. Communication is everything when dealing with a stressful situation. Thank you Raena you were great.

Roderic · 24 August 2024

★★★★★ 5/5

Google

Amazing service from the whole team with our house sale. Clarke’s expertise were super helpful and his friendly approach meant we felt his full support throughout what can be a very stressful time! Would definitely recommend and thank you for all of your help

Lauren · 20 March 2026

★★★★★ 5/5

Google

My wife and I had meetings with several local estate agents before deciding on Robert Cooper. We instantly connected with Clarke and felt he understood that we were not just selling a house but selling our home of the last 21 years. …

Neilesh · 17 March 2026

★★★★★ 5/5

Google

Sale completed! Professional service throughout from lovely friendly staff. Thanks to Amber for sorting all the viewings etc and Sherry for making sure the sale progressed by liaising with all concerned parties and chasing when needed. Would happily recommend!

Claret · 23 November 2025

★★★★★ 5/5

Trustpilot

I have rented out my property in East…

I have rented out my property in East Towers, Pinner with Robert Cooper and my experience has been very positive. They found excellent, long term tenants and have also managed the property extremely well. I feel in good hands with Robert Cooper, the team are great with great communication and I would highly recommend them for anyone looking to rent out their property.

Ms · 4 June 2026

★★★★★ 5/5

Google

Everyone we came into contact with was extremely polite and professional. Sherry from your Eastcote office was brilliant, her patience and persistence helped push our house sale through. They really had our back and always remembered that we were their client.

Jenny · 17 March 2026

★★★★★ 5/5

Google

Sherry and the team handled things smoothly, efficiently and with pragmatism. I was particularly impressed with the level of communication, which was always prompt and well considered to be as useful as possible. Thanks for all the support!

Aaran · 23 November 2025

★★★★★ 5/5

Google

The Easter competition is really good. My son looks forward to it every Easter. The staff are all really friendly and are nice to chat to when we pop in to collect our Easter egg.

Emma · 10 April 2026

★★★★★ 5/5

Google

I have rated Robert Cooper Estate agents 5, due to the fantastic experience right from the viewing until the completion date. With her great communication skills, professionalism and patience, Raena was always there to help and answer my queries as a first time buyer very patiently. Raena kept us informed through out the process and helped us achieve our target moving date. Raena also introduced me to Utility Warehouse to get the bills under one company. This has come as a time saver for me and also saved me money. On the day of completion, Raena gave us a call in the morning to explain the process again and contacted us as soon as the purchase of the property was completed. To our surprise we were congratulated by the whole team with a beautiful bouquet of flowers. Our family whole heartedly thanks the great team of Robert Cooper. We are very grateful for you. Thank you.

Banu · 27 March 2024

★★★★★ 5/5

Google

I cannot recommend Robert Cooper highly enough. They have been great throughout the process. Special thanks to Sherry who was fantastic - she went above and beyond to see our purchase through to completion despite a difficult chain

Daniel · 24 September 2025

★★★★★ 5/5

Google

On this occasion I primarily dealt with Rohaan Salpekar who was simply fantastic. He’s organised, considerate, enthusiastic and proactive in his job. When he calls to discuss any issues, he had all the patience and understanding to listen and to respond. He’s a delightful person to work with and he even went the extra mile to deliver.... Thank you so much and Good luck to the entire team Robert Cooper Mala Moorthy

Mala · 24 October 2021