Trusted Agent profile

Coopers Residential West Drayton reviews

4.7

★★★★★ Excellent

359 reviews across 2 platforms

1 Tavistock Road, West Drayton, UB7 7QT, Hillingdon UB7 7QT

Coopers Residential's Hillingdon office at 1 Tavistock Road is rated 4.7 out of 5 across 359 reviews on two platforms, including 258 Google reviews rated 4.9. The 101 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.9 / 5

258

Reviews on Google

This office

Trustpilot logo

101

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.

5/5

Trustpilot

Highly recommend this estate agents

Highly recommend this estate agents, the sale of our house was handled very professionally from start to finish and our sales move manager Cherelle was so supportive and kept us updated throughout.

Cora · 24 August 2026

5/5

Google

Joshua Brown was our Sales Consultant , he was friendly , polite and so helpful, he kept us up to date with everything and went above and beyond to help us through a difficult sale process not due to anything Coopers did. Without Josh it would have been so stressful, he was amazing we can’t praise him enough for his hard work and professionalism throughout. Highly recommended . Many Thanks for everything . Coopers should be proud of you .

Sioux · 20 July 2025

5/5

Google

Was a buyer, not seller and understood that Cooper's loyalty would be more on the seller's side. However, it was just brilliant dealing with Callum and his team, who remained fair, balanced and highly professional at all times. So much so and even knowing the slight conflict of interest, I even decided to use their recommended Conveyancer, Leadenhall Law Group, who were absolutely brilliant too. I'd highly recommend them and will def use them again myself, hopefully in the next few years when I sell up for a bigger property. Also to note, of all the local Estate Agents I reached out to (most within a stone's throw away from their WD branch) Cooper's were the only ones who responded quickly and accurately to my needs. Thanks guys.

Abz · 14 April 2024

Agent replied · 10 November 2024

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum and his team at our West Drayton office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

We have just recently completed on our sale with Coopers. This is the 2nd time in the last 2yrs that I've used Coopers for the sale of a property & can not praise them enough. They are professional, experienced & have great communication skills. Ben was excellent in keeping us informed throughout the process & guided us through from start to finish, thank you Ben for getting us through to the end. We received regular updates & calls throughout & Ben was always prompt to respond to any queries we had. All the guys do a fantastic job & I can't praise their communication skills enough. Would highly recommend Coopers to anyone.

Sharon · 15 March 2024

Agent replied · 10 November 2024

Hi Sharon, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our West Drayton office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Trustpilot

Cherelle was absolutely fantastic…

Cherelle was absolutely fantastic throughout the entire process. She was incredibly helpful, professional and supportive from start to finish, and always made sure I was kept informed along the way.

Dil · 25 August 2026

5/5

Trustpilot

Cherelle was incredibly helpful with my…

Cherelle was incredibly helpful with my purchase. She was friendly, professional, and made the whole process easy from start to finish. Excellent customer service, I really appreciate all of her help. Thank you, Cherelle!

Mohsin · 5 August 2026

5/5

Google

Katie has been very helpful during the renewal process. The whole process was efficient, smooth and easy.

Bhuvanesh · 3 April 2026

Agent replied · 17 April 2026

Hi Bhuvanesh, thank you so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

We had a brilliant experience with Cooper's with buying our first house. We were kept informed throughout and offered advice on each stage. Josh and Shannon were informative from our first viewings and Callum was brilliant with keeping us updated. Also thanks to Ben for helping out at times. All were very polite and friendly.

O · 24 March 2025

Agent replied · 13 May 2025

Hi there, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum, Ben and Josh at our West Drayton office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Katie was excellent during my renewal. She was professional and made the whole process easy. Thank you.

Barry · 27 March 2026

Agent replied · 17 April 2026

Hi Barry, thank you so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Trustpilot

very satisfied

Katie is great as always we have worked with for many years and Katie has always been professional and good in her communication and dealing with issues

Farideh · 21 August 2026

5/5

Trustpilot

Cherelle was extremely helpful and kept…

Cherelle was extremely helpful and kept me up-to-date throughout the sale of my property .She promptly returned my calls with help and advice.I would recommend Coopers.

Julie · 24 August 2026

5/5

Trustpilot

Professional and Friendly Service

Katie Kaill is always very attentive and helpful. She makes sure we remain compliant with all of our responsibilities in an organised, friendly and professional manner.

Sharon · 21 August 2026

5/5

Trustpilot

We had a got a one bed flat through…

We had a got a one bed flat through coopers residential in West drayton, london. Straightforward process all together. Katie and Sophie were so helpful.

Joel · 21 August 2026

5/5

Google

Hello Coopers, I trust this message finds you well. I wanted to take a moment to extend my deepest gratitude for the remarkable service I've received from you and your team, particularly the invaluable assistance provided by Callum. Throughout the entire process, Callum's dedication, expertise, and unwavering support have made a significant impact. His willingness to go above and beyond, coupled with his exceptional knowledge and guidance, have truly been a game-changer for me. I cannot thank Callum enough for his efforts in ensuring a smooth and successful exchange. I believe in giving credit where it's due, and I am more than eager to highlight Callum's exceptional contributions in any review I provide. It's clear that he genuinely cares about the clients he works with, and his dedication to delivering outstanding service is truly commendable. I also want to acknowledge the entire team's efforts in creating an environment of excellence. It's apparent that each team member's commitment to providing top-notch support plays a crucial role in making transactions like mine a success. Once again, thank you for everything you and your team have done for me. I look forward to sharing my positive experiences and recommending your exceptional services to others. Warm regards, Felipe Dias.

Felipe · 11 November 2023

Agent replied · 10 November 2024

Hi Felipe, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum at our West Drayton office did such a excellent job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Trustpilot

Thank you to Katie for her all…

Thank you to Katie Kaill for her all help, she was very knowledgeable and friendly. Would highly recommend Cooper’s

Trevor · 20 September 2026

5/5

Google

Callum and team were absolutely brilliant in working through the sale of our property and through the purchase of our new property. He was professional, polite, diligent, informative and worked on our account as if we were his only client, even though he has an expansive portfolio to manage. Callum went above and beyond especially through the many challenges we experienced with our sale and purchase. Would highly recommend this Coopers office and Callum as our leading agent.

Shing · 11 November 2023

Agent replied · 10 November 2024

Hi Shing, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Callum and the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Trustpilot

Thank you Katie

Katie was pro-active, prompt, kept us informed and negotiated the rent increase with no fuss. Thank you Katie.

Raman · 14 September 2026

5/5

Trustpilot

Had a really positive experience with…

Had a really positive experience with Coopers Hillingdon, so helpful and made buying my first property easier than I had thought, thank you Cherelle for all the help with getting the purchase completed

Kristina · 2 June 2026

5/5

Google

Had a great experience. Katie was very helpful

Jonathan · 3 April 2026

Agent replied · 17 April 2026

Hi Jonathan, thank you so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Trustpilot

Katie was very helpful and polite

Katie was very helpful and polite. Dealt with all my enquiries promptly and professionally.

Alison · 23 September 2026

5/5

Google

Katie was extremely helpful would highly recommend

Louise · 27 March 2026

Agent replied · 17 April 2026

Hi Louise, thank you so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Trustpilot

Katie Kaill was really friendly and…

Katie Kaill was really friendly and helpful when helping me with my queries

Daniella · 23 September 2026

5/5

Trustpilot

Katie

Katie has been very helpful and efficient in her job, we received the documents straight after the agreement.

M · 21 August 2026

5/5

Google

Katie has been very helpful.

Raluca · 3 April 2026

Agent replied · 17 April 2026

Hi Raluca, thank you so much for taking the time to leave us a 5 star review, it's great to hear that Katie from our Property Management Team did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Coopers Residential's Google reviews

Questions about Coopers Residential West Drayton

How many reviews does Coopers Residential West Drayton have?

Coopers Residential's Hillingdon office has 359 reviews across two platforms: 258 on Google, 101 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Coopers Residential West Drayton's rating?

Coopers Residential West Drayton is rated 4.7 out of 5 across all 359 reviews, and 4.9 out of 5 on Google from 258 reviews, checked 9 October 2026.

Where is Coopers Residential's Hillingdon office?

Coopers Residential West Drayton, 1 Tavistock Road, West Drayton, UB7 7QT, Hillingdon UB7 7QT.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.