Trusted Agent profile · Hillingdon

Coopers Residential Uxbridge reviews in Hillingdon

4.5

★★★★★ Excellent

403 reviews across 3 platforms

1 Vine Street, Uxbridge, UB8 1QE, Hillingdon, UB8 1QE

Coopers Residential's office in Hillingdon, at 1 Vine Street, is rated 4.5 out of 5 across 403 reviews on three platforms, including 286 Google reviews rated 4.8.

Google logo

4.8 / 5

286

Reviews on Google

This office

Facebook logo

2.6 / 5

10

Reviews on Facebook

This office

Trustpilot logo

107

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.

5/5

Google

A big thank you to Kayleigh Julien, she found us the perfect property without all the stress. The way she provided us help reflects her in depth knowledge of the real estate market, fantastic interpersonal skills and commitment to her profession. She went on to explain different types of contracts which helped a lot as well. Overall Coopers Residential is an extremely professional company with wonderful costumer service. I would definitely recommend Kayleigh Julien and Coopers to my friends and return in the future. I'm so happy to be renting with them!

Wajahat · 14 January 2018

Agent replied · 12 January 2025

Thank you for the review Wajahat, we wish you all the best of luck in your new home. If you have any questions during your tenancy, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.

1/5

Google

So called up about a property went for a viewing to which i was happy with proceeded with everything they emailed me saying the offer for the rent was accepted then sent me this to which i provided all information and provided the holding deposit then right move asked for this refrence infomation which i provided, then after 2 weeks off them have me running around they ask for a copy off my work contract which i cant disclose due to NDA's so they refused me the property even though i provided everything else so i ask for my holding deposit back to which they are refusing saying it states it say it was not refundable which was never disclosed in the email so avoid using right move and coopers

Barrie · 26 September 2024

Agent replied · 24 October 2024

Hi Barrie, our references are done through a third party company. They were unable to verify your income without an employment contract, however you were unable to provide this due to an NDA. They were also unable to accept the references provided from your employer as they lacked credibility. We queried with yourself if you were able to provide a UK Guarantor or pay rent in advance to which you said you were unable to do. Since then, we have tried to contact you to see what other options we have to try and verify your income, however we haven’t been able to reach you.

5/5

Google

We recently completed a purchase with Coopers as the agent for the seller. We found them to be very professional in their dealings, especially Kayleigh who kept the communication regular and helped deal with a few issues that arose.

Ray · 8 August 2025

5/5

Google

Found a house in Uxbridge and Sophie made the overall process very easy. Quick to respond and always willing to help. Good and reliable agency highly recommend.

Stefan · 2 December 2024

Agent replied · 8 December 2024

Hi Stefan, thanks so much for taking the time to leave us a 5 star review, we are so pleased that Sophie at our Uxbridge Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

A call and a discussion with Steven Hockley at Coopers on my requirements was all that it took for me. A few days later Steven emailed with property details of an exact match even before the property was posted online! He organised viewing in the shortest time possible before handing me over to Jayde Ingram who facilitated the processing of the paper work, updating me frequently on the progress and concluding within a few days even with international references involved. The team at Coopers is highly professional; offering effective, efficient and personalized services,delivering to the last letter of their promise. Many thanks Steven and Jayde, and the entire team - I would gladly recommend Coopers and call on your services again in the future.

Lucy · 27 October 2015

Agent replied · 24 October 2024

Thank you Lucy for this great review! It is excellent to hear that you would recommend our services based on your experience with Steven and Jayde. Best regards the team at Coopers.

5/5

Google

Steven Hockley did an absolutely phenomenal job finding me the perfect apartment! I am an overseas student and Steven went out of his way to make sure I found the best spot possible. He even showed me an apartment via Facetime so that I didn't have to make another trip to England. Steven is super personable, funny and trustworthy...I would recommend him to anyone. Coopers Residential is an extremely professional company with wonderful costumer service. I know that they had my best interests in mind. I'm so happy to be renting with them!

Anne · 27 October 2015

Agent replied · 24 October 2024

Thank you Anne for your review. We are pleased that we were able to find you the ideal property. Good luck with your studies. Best regards the team at Coopers.

5/5

Google

Very professional and welcoming, things got settled quick without any hassle or complications. No complains at all, especially Sophie Gordon , very pleased with your service and help!! Thank you, Britiney.

Mon · 24 September 2024

Agent replied · 24 October 2024

Hi Mon Day, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Sophie at our Uxbridge Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I have had a great experience with Coopers Uxbridge. The team are extremely helpful and always reply to your calls. We had our house viewings with Greg who was efficient and answered all the questions we needed. I would definitely work with and recommend Coppers in the future.

Mit · 25 October 2023

Agent replied · 24 October 2024

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Trustpilot

Katie was very helpful.

Keith · 2 June 2026

5/5

Google

Many thanks to Coopers and especially Honor Peters for helping us with letting our new flat. Very professional. Can recommend Coopers to anyone looking to sell or rent a property.

Evgheni · 24 September 2024

Agent replied · 24 October 2024

Hi Evgheni, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Honor at our Uxbridge Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Coopers - Louis and Kayleigh were really good from a buying standpoint. Viewings were accommodated and agents were not pushy or difficult during the purchase process. They were helpful, quick and good communicators. Highly recommend Coopers. Thanks

Sahir · 27 May 2024

Agent replied · 24 October 2024

Hi Sahir, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Louie and Kayleigh at our Uxbridge office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Ryan was the first estate agent we have ever worked with and what a pleasure it was. He was exemplary and a gentleman, well spoken and well mannered. We will definitely think of working with him again for our house buying or selling needs in the future.

Ludogatari · 25 October 2023

Agent replied · 24 October 2024

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I can highly recommend Coopers - especially Greg and his team, Matt and Ryan. I recently sold my flat after what had been a long process with the solicitors. If it wasn't for Greg's proactive approach chasing and updating the parties involved we wouldn't have got there. I'm very appreciative of his reassuring support and for delivering as promised.

Sarah · 25 October 2022

Agent replied · 24 October 2024

Hi Sarah, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg, Matt and Ryan all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

they are very helpful. They do their job in the best way. Especially I would like to thank Louie very much, he constantly called me during the process of buying a house and kept me informed about the latest situation. recommend

Günhan · 27 February 2024

Agent replied · 24 October 2024

Hi Gunhan, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Louie at our Uxbridge office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

We've been using Coopers for over 6 years to let our properties and we cannot recommend them highly enough. David Head and his team are excellent! Highly professional, very friendly and easy to deal with, great at finding just the right tenants and any potential issues are always swiftly dealt with. There are many long-standing team members too so you can be assured of continuity and an efficient service - 10/10!

Joanna · 25 October 2020

Agent replied · 24 October 2024

Dear Joanna, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that David and the team are doing such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Great experience with Coppers Lettings Agency renting a house. The process was smooth, quick, and easy. Jessica P. was friendly and helpful throughout. Highly recommended.

Vlado · 13 April 2026

Agent replied · 16 April 2026

Hi Vlado, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Jessica from our Uxbridge Office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Trustpilot

Top class customer experience

Cherelle has provided top class support throughout the sale of our property - supported by the rest of the great team at Coopers. Timely updates, help with inspection visits and helping us through to the final sale have been greatly appreciated.

Andy · 5 August 2026

5/5

Google

Thank you Abbie. Went to see property on Saturday. She is so friendly. Knows her responsibility. Before coming to the appointment she was organised and knew what people will question therefore she was well prepaid. Gave advice or information. Of the property. I would like to get in touch with her in future. Thank you once again Abbie.

Shabana · 25 October 2022

Agent replied · 24 October 2024

Hi Shabana, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Abbie did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Sophie Gordon (Lettings Consultant at Coopers) supported me extremely well with my rental property search. She was patient, kind and professional, kept me updated all the way and even went the extra mile to check that i was happy with the property i eventually moved into. I am very happy to recommend her services. Thank you Sophie.PositiveResponsiveness, Professionalism

Ade · 25 October 2022

Agent replied · 24 October 2024

Hi Ade, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Sophie did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

1/5

Google

The lettings department at this agency has been a significant waste of time. On two separate occasions, I've inquired about advertised properties that were ultimately unavailable for viewing. Most phone calls resulted in vague promises of a call back regarding viewings, leaving me wondering why these properties were advertised in the first place. This experience has been incredibly frustrating.

Julian · 7 May 2025

Agent replied · 24 May 2025

Hi Julian, after checking our internal system and our phone system, we can see that you have spoken to 2 members of the lettings team and were booked in to see a property in Manor Waye, Uxbridge. Your party mentioned that you were interested in the property and therefore we sent you offer forms but we never received them back from you. We haven’t received any further enquiries from yourself with regards to other properties. However should you wish to view anything with us, please email lettings@coopersresidential.co.uk and we can have these arranged. Many thanks, Coopers Residential

5/5

Google

Aaron was amazing in assisting with our house sale. The process was smooth, efficient and the team was always happy to help and assist with all our Thank you!

Alex · 25 August 2024

Agent replied · 24 October 2024

Hi Alex, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron at our Uxbridge office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I had a very positive experience using Coopers - Kayleigh was fantastic and made the experience easy and transparent in every way possible. Really grateful for all the help and support from Coopers selling the Property. I would highly recommend using Coopers and Kayleigh!

Sham · 25 October 2023

Agent replied · 24 October 2024

Hi Sham, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Kayleigh did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Just wanted to thank Sophie Gordon for all her help finding a really nice home for my family. I really recommend the service provided by Sophie very helpful and patient helping understanding the process. Thanks

ChrisGAMING · 27 April 2024

Agent replied · 24 October 2024

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Sophie at our Uxbridge office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Lewis Clarke As soon as I walked into the shop, Lewis greeted me straight away with a positive and happy attitude. He was very knowledgeable of the housing market within the local area and made me feel assured about what to look for. I would recommend Lewis to anyone looking for a property as his professionalism and help was first class!

Harry · 13 January 2022

Agent replied · 12 January 2025

Hi Harry, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Lewis did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

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