Every review we hold for the Highworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe team at Richard James Highworth worked tirelessly to sell my challenging house. They never let the slow market be an excuse, always coming up with new marketing ideas and saw it through to completion. Charlie set up a whatsapp group for viewings which was really helpful. And Laura saw the offer through to completion. I couldn't have sold it with anyone else.
Clare · 5 October 2026
Agent replied · 6 October 2026
I'm thrilled to hear about your positive experience with the team at Richard James Highworth! It sounds like they truly went above and beyond to help sell your house, and the personalized touch of setting up a WhatsApp group for viewings is a great idea. Thank you for sharing your feedback and congratulations on the successful sale!
★★★★★ 5/5
GoogleRichard James have been fantastic. We dealt with Alex, Mollie and Daisy. They were supportive through the whole process. Including supporting us in our purchase. The brochure they produced was highly professional and undoubtedly hastened the sales process. Communication regarding viewing was clear and viewing grouped together where possible.
They respond to messages quickly and ensure all information is passed on promptly.
We can’t recommend them highly enough.
Linda · 24 July 2025
Agent replied · 24 June 2026
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fantastic experience with Richard James and our team members Alex, Mollie, and Daisy. We're dedicated to providing excellent support, clear communication, and professional service throughout the entire process. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleThe lovely Charlotte and Chloe were great when my partner & I requested to view a property. They were super responsive, got all our questions answered promptly and were really supportive during the whole process as we were first time buyers. I had full trust in them which was wonderful as I've had a number of not-great Estate Agent experiences!
Isabella · 6 October 2025
Agent replied · 13 November 2025
We are so pleased to have been able to assist you in your property search, and it was a pleasure to work with both Charlotte and Chloe to ensure all your questions were taken care of promptly and with support throughout your journey as first-time buyers. It means a lot to us that you felt comfortable and trusting in our services after previous experiences.
★★★★★ 5/5
GoogleRichard James Royal Wootton Bassett branch were very helpful when I moved into the area. Sales progressor Jo Costin kept me up to date with the progress of a tricky chain and her reassurance that we would get there in the end was very helpful! Much better than the last 3 estate agents I have dealt with in recent years.
Rachel · 24 September 2025
Agent replied · 24 June 2026
I'm thrilled to hear about your positive experience with Jo Costin at Richard James Royal Wootton Bassett branch during your move! It's great to know that she kept you informed and provided reassurance throughout the process. Thank you for sharing your feedback!
★★★★★ 1/5
GoogleWhat a horrendous company!! I've so far sent 4 requests (2 via right move and 2 directly through their website) to contact me for a viewing on a property in Shrivenham. As a cash buyer I am in a good position to purchase property, however they have not bothered to contact me! I'm sure the vendor would love to know about their utter incompetence to sell a property! I will avoid at all costs any property for sale with this joke of an estate agent, and will most definitely NEVER sell a property with them!
D · 16 May 2026
Agent replied · 7 May 2026
Hi DJ,
We are sorry to hear of your experience. Please be assured that we would not knowingly ignore a viewing request, and furthermore we cannot find anything on our systems in relation to your requests. We would love to get to the bottom of this and help you in your property search. Please contact the branch manager charlieberry@richardjames.uk
★★★★★ 5/5
GoogleI dealt with Jack Rogers - absolute legend - easy to deal with and abit of a geezer- made things easy for me and my partner dealing with someone so real - thanks Jack
Lewis · 21 April 2026
Agent replied · 12 May 2026
Thank you for your kind words about Jack! We are thrilled to hear that he made your experience easy and enjoyable. We pride ourselves on providing genuine and helpful service to all our customers. Thank you for choosing us, and we look forward to assisting you in the future!
★★★★★ 5/5
GoogleWe viewed a property today .
We were warmly greeted by Charlotte . She was very informed about the property even down to when the boiler was installed . She answered all our questions without hesitation . Thank you Charlotte . We hope to see you again dependant on our house sale
Dee and Geoff
Dee · 6 October 2025
Agent replied · 13 November 2025
Dee and Geoff, thank you for sharing your positive experience with Charlotte! We're thrilled to hear that she provided you with the information you needed and made your visit enjoyable. Should you decide to move forward, we look forward to assisting you further.
★★★★★ 5/5
GoogleStaff were very helpful, and always willing to assist, especially Laura Woolly who was constantly getting in touch with the me and updating me with the progress
Victor · 28 May 2026
Agent replied · 29 May 2026
Thank you for recognizing Laura's dedication to keeping you informed throughout the process. We're proud to have such a helpful team that goes above and beyond to assist our clients. Let us know if there is anything else we can do for you!
★★★★★ 5/5
GoogleRyan has been amazing in supporting so far on our property search. His communication, empathy, willingness and professionalism is second to none! We have been completely impressed and can not wait till we complete (which we know will go smoothly with Ryan supporting us!)
Emma · 12 January 2026
Agent replied · 12 May 2026
I'm thrilled to hear about the wonderful support you have received from Ryan during your property search. It's great to know that his communication, empathy, willingness, and professionalism have made such a positive impact on you. Wishing you a smooth completion with Ryan by your side!
★★★★★ 5/5
GoogleThank you to Lucy and Luke for all the support you’ve provided. One thing that’s truly commendable is how promptly you share viewer feedback, within 24 hours, and how you follow up if needed. Your availability and support have been …
Priya · 12 January 2026
Agent replied · 12 May 2026
Thank you for your kind words! We're thrilled to hear about your positive experience with Lucy and Luke at Richard James. It's great to know that they were so attentive to your needs and were able to help make the sales process smooth and swift for you. We look forward to hearing about the finalization of your sale.
★★★★★ 5/5
GoogleThank you to Charlotte for showing us our future home in Shrivenham. Charlotte was very professional and helpful and responded very quickly to any questions. In fact the whole team at Richard James has been very supportive and helpful. The sale process isn't yet completed but we have been impressed with everyone at Richard James.
Sandra · 14 September 2025
Agent replied · 13 November 2025
I'm so glad to hear that Charlotte and the team at Richard James have been able to assist you in finding your future home in Shrivenham! It's wonderful to hear that you have found them to be professional, supportive, and helpful throughout the process. I'm sure the team will continue to provide excellent service as you navigate the sale process.
★★★★★ 5/5
GoogleI recently sold my flat with Richard James, and despite a few hiccups along the way, they really pulled through. We faced tough buyers and unexpected property issues, but Richard James stayed on top of everything. Their clear communication and sheer determination made all the difference. Even when things got tricky, they handled it with calm and confidence, keeping me in the loop and pushing forward. If you need someone who won’t quit on you, Richard James is the team to call. Big thanks to Kelly, Laura, Ellis and Nicole for all their help with this property!
Xander · 8 October 2024
Agent replied · 26 July 2024
It's fantastic to hear that Richard James was able to navigate through challenges and provide you with a smooth selling experience. Their dedication and clear communication truly made a difference, and I'm delighted to hear that Kelly, Laura, Ellis, and Nicole went above and beyond to support you throughout the process. It's wonderful to know that you had such a positive experience with the team!
★★★★★ 5/5
GoogleWhat can I say Chloe and Charlotte have been proactive, communicative and professional from day one. We could only view at 5.30 pm but no issues to them they booked in viewings to suit us even showing us other properties nearby.
The waiting game once we offered felt like forever but they were on the case following up each day until we reached an amount that suited both parties. They go above and beyond nothing is too much trouble behaving as if it is their own business I always felt they had our interests at heart. Cannot recommend enough if you are selling or buying in their area then you can’t get better ⭐️⭐️⭐️⭐️
Debbie · 16 March 2026
Agent replied · 15 April 2026
Thank you so much for your kind words! We are thrilled to hear that Chloe and Charlotte provided you with such a positive experience. They truly care about their clients and always go the extra mile to ensure their needs are met. We appreciate your recommendation and thank you for trusting us with your buying process! ⭐️⭐️⭐️⭐️
★★★★★ 5/5
GoogleGreat sale experience - clear direct communication throughout and at all times I had no doubt everyone was working to deliver the best outcome for us. An unexpected bonus was having someone manage the process post sale, which really helped move things along and we would still be in the process without the team's diligence! COuldn't fault the Highworth branch - thank you all!
Bethan · 10 July 2026
Agent replied · 10 July 2026
I'm thrilled to hear about your positive experience with our Highworth branch! We're delighted that our clear communication and post-sale support made a difference for you. Thank you for trusting us to help you through the process, and we're always here to assist you in any way we can.
★★★★★ 5/5
GoogleWhat a 5 star service! From the very first moment being shown around, to the handover of keys and move- in, I have simply had first- class service with a smile. I was kept fully informed during the ENTIRE process and that was fantastic. Jo and the team go above and beyond and I am highly impressed. Keep up the fantastic service that others should aspire to achieve! Thank you.
Lou · 24 April 2026
Agent replied · 24 June 2026
Thank you for the glowing review! We are thrilled to hear about your positive experience with us. Our team is dedicated to providing top-notch service with a smile, and we are delighted that you found our communication and support outstanding. We appreciate your kind words and look forward to continuing to exceed your expectations in the future.
★★★★★ 5/5
GoogleAfter multiple attemtps at selling our home, we finally did it with the help of Daisy and Luke. They were both very pro-active in marketing our house, communication with them was second to none and they were very honest with how the housing market was like for our type of house.
We are so happy with the price that was offered, above and beyond what we thought we would get for our house, that even our morgagte advisor was surprised!!
Thank you Luke and Daisy for helping us through what can be a tricky journey of selling a house.
Jodie · 24 June 2024
Agent replied · 24 June 2026
I'm thrilled to hear about your positive experience with Daisy and Luke! It's always wonderful when a team goes above and beyond, and I'm happy they were able to help you navigate through the house selling process successfully. Congratulations on the great offer you received for your home - it's always a great feeling when expectations are exceeded in such a significant transaction.
★★★★★ 5/5
GoogleWe just purchased a house through Richard James in Highworth and both Paul and Laura were so great to deal with. They supported us throughout the sale process and we collected the keys from them yesterday. Thanks both for making a stressful process run so smoothly
James · 14 September 2025
Agent replied · 13 November 2025
I'm thrilled to hear about your positive experience working with Paul and Laura at Richard James in Highworth! It's so wonderful that they were able to make the home buying process easier for you. Congratulations on your new home!
★★★★★ 5/5
GoogleCharlie and the team from Richard James, Highworth, were professional, efficient and very easy to communicate with. They drove the whole process from beginning to end with enthusiasm, reliability and patience.
We can highly recommend them.
Caryn · 15 December 2025
Agent replied · 15 April 2026
Thank you so much for your wonderful feedback! It was a pleasure assisting you through the process and we're thrilled to hear that you had a positive experience with Charlie and the team at Richard James, Highworth. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleWe had a fantastic experience while searching for our new home. Charlotte was incredibly knowledgeable and guided us throughout the process, helping us secure a great deal.”
Bruno · 15 February 2026
Agent replied · 15 April 2026
That's wonderful to hear! We're thrilled that Charlotte was able to assist you in finding your new home and making the process a smooth and successful one. If you ever need more help in the future, feel free to reach out to us again!
★★★★★ 5/5
GoogleWe cannot thank the team at Richard James Highworth enough for supporting us with our first home purchase. Laura, Charlotte, Chloe & Charlie are an excellent team. All very proactive, kept in frequent contact, helped us through all the first time buyer steps as well as always being so friendly & welcoming. Thank you so much!
Ellen · 1 July 2026
Agent replied · 2 July 2026
I'm thrilled to hear about your positive experience with the Richard James Highworth team! It's wonderful to hear how proactive, supportive, and friendly Laura, Charlotte, Chloe, and Charlie were throughout your first home purchase journey. Thank you for sharing your feedback and congratulations on your new home!
★★★★★ 5/5
GoogleWithout doubt, the team at Richard James (Daisy, Molly, Alex and Jo) have gone above and beyond to assist us in selling our house (and then getting us our new one). There have been a lot of challenges with buyers and solicitors, but they have always been a phone call away if there were issues and have always been willing to bend over backwards to help in any way they can. Special thanks to Jo and Daisy for the hours they have spent on the phone over the past few months getting everything (and everyone) in line ready for exchange. Thank you all!
Chris · 24 December 2025
Agent replied · 24 June 2026
Thank you so much for your kind words about the team at Richard James. We're thrilled to hear about your positive experience with Daisy, Molly, Alex, and Jo throughout the selling and buying process. We appreciate your recognition of their hard work and dedication in overcoming challenges every step of the way. Your gratitude means the world to us, and we're so pleased we could assist you in achieving your real estate goals.
★★★★★ 5/5
GoogleI have had the best support from Jo Costin such amazing help! Jo always kept me updated has to what was going on.
All the team have been fantastic from the start.
Buying and selling with Richard James made my life so much easier.
Thank you all for your help and support so I was able to start my new chapter in my life.
Highly recommend Richard James. *****
Rhonna · 24 March 2026
Agent replied · 24 June 2026
I'm thrilled to hear about your positive experience with Jo and the team at Richard James! It's great to know that they made your buying and selling process easier and that you felt supported throughout. Starting a new chapter in your life must feel so exciting! Thank you for sharing your feedback and recommendation.
★★★★★ 5/5
GoogleCan’t recommend Richard James enough especially Jack very professional courteous would use them every time .
Julie · 28 April 2026
Agent replied · 12 May 2026
I'm thrilled to hear about your positive experience with Richard James, especially with Jack's professional and courteous service! It's always great to know that you had such a positive experience and we look forward to helping you again in the future.
★★★★★ 5/5
GoogleWe had a great experience buying a house in Calne with Richard James. The team were very friendly and approachable. Daisy was our main point of contact throughout our purchase. She was great, really helpful and always went out of her way to fit us in. Would definitely recommend.
Yasmin · 24 June 2025
Agent replied · 24 June 2026
Thank you so much for sharing your experience working with Richard James in Calne! We're thrilled to hear that Daisy and the team were able to provide such a friendly and helpful service throughout your purchase. We truly appreciate your recommendation and wish you all the best in your new home!
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