Trusted Agent profile · Highgate

Benham and Reeves Highgate reviews

4.6

★★★★★ Excellent

517 reviews across 2 platforms

38 Highgate High Street, N6 5JG

Part of Benham and Reeves, see every office.

Benham and Reeves's office in Highgate, at 38 Highgate High Street, is rated 4.6 out of 5 across 517 reviews on two platforms, including 109 Google reviews rated 4.7.

Google logo

4.7 / 5

109

Reviews on Google

This office

Trustpilot logo

408

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Highgate office, from every platform, shown as written. First names only.

5/5

Google

Good personal local service with longstanding staff

Carol · 24 February 2022

Agent replied · 24 February 2024

Thank you Carol, our Highgate lettings team are local people and enjoy being part of the community. We're really pleased to hear you are benefiting from the continuity of service. Thanks for your business! kind regards, Emily Taylor, B&R

1/5

Trustpilot

Would Avoid

My sad experience dictated that they care for their wallet more than customer's satisfaction.

Vas · 15 June 2019

Agent replied · 21 February 2024

Hi Seymour, we are quite new to Trustpilot and trying to respond to all reviews here. I am very sorry to read your comment and wondered if you could please email me with little more information about what happenend so I can investigate it. We do take all comments seriously and hope to learn from them. If you can email info@benhams.com Thanks, Emily Taylor, B&R

5/5

Trustpilot

Great experience working with White…

Great experience working with White City Branch (with Di Gong and Zak Taylor as my letting agents) as a landlord.

B.C · 1 July 2023

5/5

Trustpilot

Excellent service from Benham & Reeves.

Excellent service from Lisa-Jane. Impressive attention to detail. Made the whole process hassle-free.

Darren · 30 October 2023

4/5

Trustpilot

Responsive team

Responsive team, quick, effective, responsive

Jim · 23 October 2020

Agent replied · 21 February 2024

Hi Jimmy, thanks for your positive feedback which is appreciated. We note the 4 stars which sounds like we could have done a little bit better somewhere along the line. If you can email me with details of your experience to info@benhams.com I would like to look at what we could have done better.Thank you, Emily Taylor, B&R

4/5

Trustpilot

Responsive

Responsive, reliable and professional.

Boejono · 31 October 2020

Agent replied · 21 February 2024

Thank you very much for your feedback, we appreciate it. Best regards, Emily Taylor, B&R

5/5

Google

Very professional and friendly. Would not hesitate to recommend. Thank you.

Simon · 26 February 2016

Agent replied · 24 February 2024

Thanks very much for your five star rating and lovely feedback, we appreciate it. - Emily, B&R

5/5

Trustpilot

professional

very professional for each step letting agent: Francesca Moralis

Zhiqiang · 18 October 2023

5/5

Trustpilot

very efficient

work very well done

Xuejia · 28 July 2026

Agent replied · 25 September 2026

Hi Xuejia, thanks for sharing a five star rating here for Benham and Reeves, we are glad you find the service very efficient. Thank you for your continued custom. - Emily, B&R

5/5

Trustpilot

Roland provided a 5 star service.

Hi Roland,

Andrew · 8 June 2026

Agent replied · 11 June 2026

Hi Andrew, we are thrilled to hear that you've felt so well supported throughout your time renting a property with Benham and Reeves. We are glad to hear that Roman from our Fulham lettings team was able to assist you. Thanks for your custom and good luck with your move to Dublin. - Ruth, B&R

5/5

Trustpilot

Great suppprt

Terry · 11 May 2026

Agent replied · 11 June 2026

Hi Terry, many thanks for sharing a five star rating here. We're pleased to hear you are recieivng great support from us, thanks for your custom with Benham and Reeves. - Ruth, B&R

5/5

Trustpilot

Yoshi Tsuji

Great experience

Johnson · 9 May 2026

Agent replied · 11 June 2026

Hi Johnson, thanks for sharing a five star rating for the lettings expertise you've had from Yoshi who heads up our Corporate Services Japan Desk. We are glad you've had such a great experience. Thanks for your custom. - Ruth, B&R

5/5

Trustpilot

Great Service..

Rating only, no written review.

Sri · 2 April 2026

Agent replied · 11 June 2026

Hi Sri, thank you very much, we are glad to hear this! Thanks for your custom. - Ruth, B&R

5/5

Trustpilot

Great service and quick responses

Rating only, no written review.

Low · 5 December 2025

Agent replied · 26 December 2025

Hi L, we are very pleased to hear you've had a good service experience with Benham and Reeves, thank you for your custom. - Ruth, B&R

5/5

Google

Rating only, no written review.

Benedetta · 8 October 2024

Agent replied · 22 October 2024

Hi Benedetta, thanks for sharing a five star rating here for our Highgate Estate Agents, we appreciate it. - Ruth, B&R

5/5

Trustpilot

Well managed and very good service!

Rating only, no written review.

红浪 · 1 August 2024

Agent replied · 24 August 2024

Thank you very much Mr Xiao, we appreciate this kind feedback about the management of your property which Max and the team are very pleased to see here. Thank you for your continued trust and custom.- Ruth, B&R

5/5

Trustpilot

seamless new contract process

Rating only, no written review.

David · 18 July 2024

Agent replied · 24 August 2024

Hi David, we're glad to hear you've found the lettings process seamless, this is great to hear. Thanks for sharing a five star rating here.- Ruth, B&R

1/5

Google

Rating only, no written review.

Mohammed · 25 May 2024

Agent replied · 22 October 2024

Hi Mohammed, looks like we got something wrong, would you mind getting in touch with more information about your experience so we can look into it. Please email to info@benhams.com Thanks, Emily, B&R

5/5

Trustpilot

good letting agent👍🏻

Rating only, no written review.

Louna · 3 January 2024

Agent replied · 21 February 2024

Thank you Louna, we're very pleased to hear this! We appreciate your custom.- Emily, B&R

5/5

Trustpilot

Very Good services

Rating only, no written review.

Lau · 26 September 2023

Agent replied · 21 February 2024

Thank you very much for telling us you've found the service very good, we are glad to hear this and it is our pleasure to assist you.- Emily, B&R

5/5

Trustpilot

One of the best …highly recommended

Rating only, no written review.

Magda · 22 September 2023

Agent replied · 21 February 2024

Hi Magda, thanks very much for telling us we are one of the best Estate Agents, this is great to hear. We appreciate the five star rating here, thank you,- Emily, B&R

5/5

Google

Rating only, no written review.

Tati · 28 August 2023

Agent replied · 24 February 2024

Thanks Tati for sharing a five star rating for our Highate Estate Agents, we appreciate it. - Emily, B&R

5/5

Trustpilot

Great service

Rating only, no written review.

Reema · 5 May 2023

Agent replied · 21 February 2024

Hi Reema, thank you for sharing a five star rating and for telling us you've had great service. - Emily, B&R

4/5

Trustpilot

Trust and Recommend

Rating only, no written review.

Yeung · 15 March 2023

Agent replied · 21 February 2024

Thank you for your kind comments Emily, we really appreciate it. Our business has been built on trust and recommendations so we are thrilled to see this feedback here.- Emily, B&R

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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