Every review we hold for the Highgate office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGood personal local service with longstanding staff
Carol · 24 February 2022
Agent replied · 24 February 2024
Thank you Carol, our Highgate lettings team are local people and enjoy being part of the community. We're really pleased to hear you are benefiting from the continuity of service. Thanks for your business!
kind regards, Emily Taylor, B&R
★★★★★ 1/5
TrustpilotWould Avoid
My sad experience dictated that they care for their wallet more than customer's satisfaction.
Vas · 15 June 2019
Agent replied · 21 February 2024
Hi Seymour, we are quite new to Trustpilot and trying to respond to all reviews here. I am very sorry to read your comment and wondered if you could please email me with little more information about what happenend so I can investigate it. We do take all comments seriously and hope to learn from them. If you can email info@benhams.com Thanks, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotGreat experience working with White…
Great experience working with White City Branch (with Di Gong and Zak Taylor as my letting agents) as a landlord.
B.C · 1 July 2023
★★★★★ 5/5
TrustpilotExcellent service from Benham & Reeves.
Excellent service from Lisa-Jane. Impressive attention to detail. Made the whole process hassle-free.
Darren · 30 October 2023
★★★★★ 4/5
TrustpilotResponsive team
Responsive team, quick, effective, responsive
Jim · 23 October 2020
Agent replied · 21 February 2024
Hi Jimmy, thanks for your positive feedback which is appreciated. We note the 4 stars which sounds like we could have done a little bit better somewhere along the line. If you can email me with details of your experience to info@benhams.com I would like to look at what we could have done better.Thank you, Emily Taylor, B&R
★★★★★ 4/5
TrustpilotResponsive
Responsive, reliable and professional.
Boejono · 31 October 2020
Agent replied · 21 February 2024
Thank you very much for your feedback, we appreciate it. Best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleVery professional and friendly. Would not hesitate to recommend.
Thank you.
Simon · 26 February 2016
Agent replied · 24 February 2024
Thanks very much for your five star rating and lovely feedback, we appreciate it.
- Emily, B&R
★★★★★ 5/5
Trustpilotprofessional
very professional for each step letting agent: Francesca Moralis
Zhiqiang · 18 October 2023
★★★★★ 5/5
Trustpilotvery efficient
work very well done
Xuejia · 28 July 2026
Agent replied · 25 September 2026
Hi Xuejia, thanks for sharing a five star rating here for Benham and Reeves, we are glad you find the service very efficient. Thank you for your continued custom.
- Emily, B&R
★★★★★ 5/5
TrustpilotRoland provided a 5 star service.
Hi Roland,
Andrew · 8 June 2026
Agent replied · 11 June 2026
Hi Andrew, we are thrilled to hear that you've felt so well supported throughout your time renting a property with Benham and Reeves. We are glad to hear that Roman from our Fulham lettings team was able to assist you. Thanks for your custom and good luck with your move to Dublin.
- Ruth, B&R
★★★★★ 5/5
TrustpilotGreat suppprt
Terry · 11 May 2026
Agent replied · 11 June 2026
Hi Terry, many thanks for sharing a five star rating here. We're pleased to hear you are recieivng great support from us, thanks for your custom with Benham and Reeves.
- Ruth, B&R
★★★★★ 5/5
TrustpilotYoshi Tsuji
Great experience
Johnson · 9 May 2026
Agent replied · 11 June 2026
Hi Johnson, thanks for sharing a five star rating for the lettings expertise you've had from Yoshi who heads up our Corporate Services Japan Desk. We are glad you've had such a great experience. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotGreat Service..
Rating only, no written review.
Sri · 2 April 2026
Agent replied · 11 June 2026
Hi Sri, thank you very much, we are glad to hear this! Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotGreat service and quick responses
Rating only, no written review.
Low · 5 December 2025
Agent replied · 26 December 2025
Hi L, we are very pleased to hear you've had a good service experience with Benham and Reeves, thank you for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleRating only, no written review.
Benedetta · 8 October 2024
Agent replied · 22 October 2024
Hi Benedetta, thanks for sharing a five star rating here for our Highgate Estate Agents, we appreciate it.
- Ruth, B&R
★★★★★ 5/5
TrustpilotWell managed and very good service!
Rating only, no written review.
红浪 · 1 August 2024
Agent replied · 24 August 2024
Thank you very much Mr Xiao, we appreciate this kind feedback about the management of your property which Max and the team are very pleased to see here. Thank you for your continued trust and custom.- Ruth, B&R
★★★★★ 5/5
Trustpilotseamless new contract process
Rating only, no written review.
David · 18 July 2024
Agent replied · 24 August 2024
Hi David, we're glad to hear you've found the lettings process seamless, this is great to hear. Thanks for sharing a five star rating here.- Ruth, B&R
★★★★★ 1/5
GoogleRating only, no written review.
Mohammed · 25 May 2024
Agent replied · 22 October 2024
Hi Mohammed, looks like we got something wrong, would you mind getting in touch with more information about your experience so we can look into it. Please email to info@benhams.com
Thanks, Emily, B&R
★★★★★ 5/5
Trustpilotgood letting agent👍🏻
Rating only, no written review.
Louna · 3 January 2024
Agent replied · 21 February 2024
Thank you Louna, we're very pleased to hear this! We appreciate your custom.- Emily, B&R
★★★★★ 5/5
TrustpilotVery Good services
Rating only, no written review.
Lau · 26 September 2023
Agent replied · 21 February 2024
Thank you very much for telling us you've found the service very good, we are glad to hear this and it is our pleasure to assist you.- Emily, B&R
★★★★★ 5/5
TrustpilotOne of the best …highly recommended
Rating only, no written review.
Magda · 22 September 2023
Agent replied · 21 February 2024
Hi Magda, thanks very much for telling us we are one of the best Estate Agents, this is great to hear. We appreciate the five star rating here, thank you,- Emily, B&R
★★★★★ 5/5
GoogleRating only, no written review.
Tati · 28 August 2023
Agent replied · 24 February 2024
Thanks Tati for sharing a five star rating for our Highate Estate Agents, we appreciate it.
- Emily, B&R
★★★★★ 5/5
TrustpilotGreat service
Rating only, no written review.
Reema · 5 May 2023
Agent replied · 21 February 2024
Hi Reema, thank you for sharing a five star rating and for telling us you've had great service. - Emily, B&R
★★★★★ 4/5
TrustpilotTrust and Recommend
Rating only, no written review.
Yeung · 15 March 2023
Agent replied · 21 February 2024
Thank you for your kind comments Emily, we really appreciate it. Our business has been built on trust and recommendations so we are thrilled to see this feedback here.- Emily, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.