Every review we hold for the Highgate office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAnother property let for me by Abbas at B&R. Always impressed with the efficiency and professionalism in which they let and manage my properties. I would have no hesitation in recommending the staff and the company.
Denis · 24 February 2022
Agent replied · 24 February 2024
Thank you Denis for rating our Highgate lettings agents and our property managment service with five stars, we really appreciate it and value your custom too.
kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotGood and detailed service
Good and detailed service, handle the lease properly.
Nic · 24 May 2024
Agent replied · 19 June 2024
Hi Nic, thanks very much for your kind feedback and five star rating, we're glad to hear you feel well looked after. Thanks for your continued custom.- Ruth, B&R
★★★★★ 1/5
TrustpilotThe most unpleasant renting experience…
The most unpleasant renting experience ever from check-in to check-out. Avoid at all cost.
Previous · 11 December 2023
Agent replied · 21 February 2024
Hi, we are sorry to see your feedback here, we did not see this sooner as we had difficulties accessing our page until today. As you havent given your name, we cannot identify you so would you please email us with details at info@benhams.com so we can understand your experience better. - Emily, B&R
★★★★★ 5/5
TrustpilotDinesh has done a great job helping me…
Dinesh has done a great job helping me with purchasing by chasing the solicitors on both sides!
Yanting · 21 September 2023
Agent replied · 21 February 2024
Hi Yanting, thanks very much for sharing a five star rating here. We are very pleased to hear your property purchase was handled well by Dinesh.- Emily, B&R
★★★★★ 5/5
TrustpilotI am very satisfied with Kyle and…
I am very satisfied with Kyle and Veronica's help during my renting. The service is very good, thank you!
Xinran · 21 July 2023
Agent replied · 21 February 2024
Hi Xinran, thanks very much for sharing a five star rating here, we're pleased to hear you are happy with the lettings and management service.- Emily, B&R
★★★★★ 5/5
TrustpilotSlick experience renting a property…
Slick experience renting a property through Abbie. She was kind helpful and pleasant to deal with. I would highly recommend.
Toby · 23 June 2023
Agent replied · 21 February 2024
Thank you Toby. Abbie and the Hampstead team are very pleased to hear this and we appreciate you sharing a five star rating here with the Trustpilot community.- Emily, B&R
★★★★★ 1/5
TrustpilotBenham & Reeves hidden fees
My home was managed by Benham & Reeves for 6 years. Little to no service, always changing contacts and a ton of hidden charges. Definitely the worst Lettings agent I’ve ever been with. Highly recommend NOT to go with them.
Assous · 28 August 2020
Agent replied · 21 February 2024
Hi Jeremy, thank you for telling us about your experience but we dont manage the property you rented so have no control over the maintenance aspect. I believe we assisted you with a tenant update earlier this year and everything went smoothly so I'm sorry to hear of your disapointment here. If you would like to get in touch for further dialogue, kindly email me, Emily Taylor at info@benhams.com
★★★★★ 5/5
GoogleB&R team is very helpful and efficient, they have many staff for different aspects of work, very detailed and fast respond. Especially the Property Management Administrator Abbas Efir. Recommend their service indeed!!
Susan · 24 February 2022
Agent replied · 24 February 2024
Thank you for your five star rating Susan, we are thrilled to hear you are finding the letting and property management service so helpful and efficient.
best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotCustomer experience
Property manager Claire DeVantier is a very considerate, hardworking, and responsible person whom I greatly admire.
Consumer · 14 September 2023
Agent replied · 21 February 2024
Thanks very much for your kind words which Claire and our property management team are very pleased to see here. We're glad everything is working out as expected, this is great feedback.- Emily, B&R
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Tan Pham and Jeffrey Boateng have always give us very prompt response when we had any questions and our property hunting and shifting was very smooth.Would definitely recommend them!!
Sonal · 31 March 2022
Agent replied · 21 February 2024
Thank you Sonat, we really appreciate your five star rating and lovely feedback about our Canary Wharf lettings team. Jeff and Tan are very pleased to hear you've had a good service experience with us.- Emily, B&R
★★★★★ 5/5
TrustpilotGreat service
Great service. Always very quick to deal with any issues.
Maivand · 25 January 2024
Agent replied · 21 February 2024
Hi Maivand, we're pleased to see your five star rating here and glad to hear you're happy with the service. Thanks for your custom.- Emily, B&R
★★★★★ 5/5
GoogleA great, professional organisation. Felt very looked after and was kept well informed throughout the process.
Lucy · 24 March 2025
★★★★★ 5/5
TrustpilotWonderful experience
Wonderful experience!
Bryant · 25 June 2024
Agent replied · 24 August 2024
Hi, many thanks for leaving a five star rating here. We are very pleased to hear you've had a wonderful experience with the services we've provided. Thank you!- Ruth, B&R
★★★★★ 5/5
GoogleGreat service throughout from arranging a viewing to signing the tenant agreement. They work to ensure that there is a suitable landlord/ tenant match that works for both parties.PositiveResponsiveness, Quality, Professionalism, Value
Bisi · 23 October 2021
Agent replied · 24 February 2024
Thank you Bisi for rating our Highgate estate agents with five stars and for your positive feedback. We're pleased to hear you had such a good service experience with us and wish you well with your tenancy.
best regards, Emily, B&R
★★★★★ 5/5
TrustpilotA great service and never have any…
A great service and never have any problems.
Richard · 19 January 2024
Agent replied · 21 February 2024
Thank you Richard, it's great to hear you're happy with the service and never have any problems. This is music to our ears! We appreciate your custom.- Emily, B&R
★★★★★ 5/5
TrustpilotWesley Ramsay has done a good job
Wesley Ramsay has done a good job. Many thanks for the wonderful service!
Sally · 22 September 2023
Agent replied · 21 February 2024
Thank you Sally, we appreciate you sharing a five star rating here for the service provided by Wesley at our Hammersmith lettings branch. - Emily, B&R
★★★★★ 5/5
TrustpilotSmooth process
Jomar has helped me throught it all since the day I arrived. He is a smart, helpful and efficient lad! Thanks alot Jomar
Omar · 18 November 2022
Agent replied · 21 February 2024
Thanks very much Omar, it's lovely to hear you've had such a good service experience from Jomar at our Canary Wharf branch. We're particularly glad to hear you found him helpful. Thank you for sharing a five star rating too. It's really apprecaited.- Emily, B&R
★★★★★ 5/5
GoogleWow real first rate agency company.. Found me a tenant so fast which meant I had to find another flat suoer fast which they managed to find in Kew!!
Guy · 24 February 2022
Agent replied · 24 February 2024
Thank you Guy, really appreciate your lovely feedback.
best, Emily B&R
★★★★★ 5/5
TrustpilotI am very pleased with the professional…
I am very pleased with the professional service provided by Abbas Efir. He handled all my queries promptly and followed through well. He has been most responsive and helpful and represents B&R well. Thumbs up, Abbas!
Annie · 6 October 2020
Agent replied · 21 February 2024
Thanks Annie for the five star rating and for taking the time to review our property management service. Its great to hear you are getting a prompt and efficient service. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotA very positive letting experience…
A very positive letting experience dealing with Tanya and Lily. Very helpful and professional approach and felt like a more personal service than many other property agents provide.
Richard · 1 April 2022
Agent replied · 21 February 2024
Thanks for your highly positive feedback Richard and for sharing your five star rating here with the community. We are glad to hear our service is different to other agents, this is what we strive for so we are very pleased to hear this.- David M, B&R
★★★★★ 5/5
GoogleSuper friendly and professional. Any issues are sorted out quickly!
Robert · 2 May 2025
★★★★★ 5/5
TrustpilotProfessional team
Rent a studio in Limehouse. Jeffrey, Maria and Francesca are all very helpful to help me settle in. Thanks.
Kin · 15 March 2023
Agent replied · 21 February 2024
Thanks for your five star rating Kin Yu, our lettings team were glad to hear you've had a good experience renting with us.- Emily, B&R
★★★★★ 5/5
TrustpilotGreat experience with Krystal and…
Great experience with Krystal and Maria. Prompt and helpful responses throughout the letting process
Rosie · 7 July 2023
Agent replied · 21 February 2024
Hi Rosie, thank you for sharing a five star review here which Krystal and Maria are very pleased to see. We're glad you found the service great and we wish you well in your new home.- Emily, B&R
★★★★★ 5/5
TrustpilotWe have been using Benham and reeves…
We have been using Benham and reeves for our properties for several years now. They have been very helpful and responsive. I would highly recommend them.
Christine · 31 March 2022
Agent replied · 21 February 2024
Thanks Christine, we're really pleased to know you find us helpful and responsive. We really value your custom and five star rating shared here.- Emily, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.