Trusted Agent profile · Highgate
★★★★★
520 reviews across 2 platforms
38 Highgate High Street, N6 5JG
Part of Benham and Reeves, see every office.
Benham and Reeves's office in Highgate, at 38 Highgate High Street, is rated 4.6 out of 5 across 520 reviews on two platforms, including 109 Google reviews rated 4.7.
Every review we hold for the Highgate office, from every platform, shown as written. First names only.
5/5
TrustpilotNick Hubbard
Very professional service being offered especially their prompt action to locate suitable tenant.
Hi Aga, thanks very much for your kind feedback and five star rating. Nick and all the Ealing lettings team are pleased to hear you've found the service professional. Thanks for trusting us with your property.- Emily, B&R
5/5
GoogleService is excellent @Ivan Hrissimov
5/5
TrustpilotProfessional agency
Great experience, we were assisted by Di and Jade with utmost professionalism
Thank you Pietro, we're thrilled to hear you've had such a great experience with Di and Jade from our lettings team. - Emily, B&R
5/5
TrustpilotMy agent is Mr Di Gong
My agent is Mr. Di Gong
Thank you for sharing a five star rating here Cathleen, Di is very appreciative. - Emily, B&R
1/5
TrustpilotWorst agents I have ever dealt with…
Worst agents I have ever dealt with !!!!!!! CHECK ALL THEIR BAD REVIEWSUtter lies and misleading info from two members of their staff, didn't follow GDPR procedures so I am worried what happens with my data, and when I spoke with their lettings director Mark what a utterly rude, belligerent man!!This is why the Government are banning letting fees from 01 June
5/5
TrustpilotTanya manages my property so well she…
Tanya manages my property so well she is great as dealing with difficult tenants and resolving situations.
Thank you for the five star rating shared here Hannah and also for telling us how happy you are with the way Tanya in our property management team manages your property. It can be a very stressful job so this feedback means alot - thank you.- Emily, B&R
5/5
TrustpilotGreat experience for property sale
Jeremy found a suitable buyer for our property in a difficult market after another estate agent didn't succeed. Definitely recommend.
Thanks very much for your feedback, we're thrilled to hear you had such a great selling experience with us and will be recommending us.best regards, Emily Taylor, B&R
5/5
TrustpilotExcellent service
Excellent service. Edelyn Reynolds always give me very prompt response when I have any questions.
Thank you Xu, Edelyn and the Woolwich lettings team are pleased to hear you have had a great service experience. Thanks for rating us with five stars too.- Emily, B&R
5/5
GoogleFantastic company, they always help me with any issue I can have with my flat!PositiveResponsiveness, Quality, Professionalism
Ah thank you Daniele, this is wonderful to hear. Our Highgate lettings and property management team are really commited to keeping tenants happy and are really pleased to see this. Many thanks! Emily, B&R
4/5
GoogleFinding tenants was quick and painless, and when it came time to give them notice to vacate this was also handled efficiently and our emails responded to promptly.
Abby, many thanks for taking the time to leave a review, much appreciated. Great to read our team provided excellent service. With regards, Benham & Reeves Residential Lettings
5/5
TrustpilotThorough Professional …
Benham and Reeves is a thorough professional company, which took a great care of my needs. Sarah and Veronica have been very forthcoming and supportive all through out.
5/5
TrustpilotExcellent service and professional…
Excellent service and professional assistance and expertise from the team and specifically from Abbas Efir. Very helpful, enthusiastic and conscientious.
Thank you for reviewing our property management service as excellent - this is much appreciated by Abbas and the team. Kind regards, Emily Taylor, B&R
5/5
TrustpilotEfficient property management team
Happy with Abbas and property management team's efficiency and service which is always prompt and helpful. Thank you
Thanks Sue, we are very glad to hear you are happy with your property manager and for the five star service rating. Much appreciated.Kind regards, Emily Taylor, B&R
5/5
TrustpilotExcellent service from Simon.
Excellent service from Simon.Definitely recommend
Thank you Lisa, great to hear you've had an excellent service from Simon at our Wapping lettings branch. We are happy to help anyone looking for a new home to rent, buy or sell.- Emily, B&R
5/5
TrustpilotThe issue was dealt with professionally and nicely.
The person from Benham and Reeves, Kayleigh Weston, was exceptionally good to deal with; she was courteous, knowlegeable and helpful and sorted the issue.
5/5
GoogleFantastic company, they always help me with any issue I can have with my flat!
Ah thank you Daniele, this is wonderful to hear. Our Highgate lettings and property management team are really commited to keeping tenants happy and are really pleased to see this. Many thanks! Emily, B&R
5/5
GoogleGood personal local service with longstanding staff
Thank you Carol, our Highgate lettings team are local people and enjoy being part of the community. We're really pleased to hear you are benefiting from the continuity of service. Thanks for your business! kind regards, Emily Taylor, B&R
1/5
TrustpilotWould Avoid
My sad experience dictated that they care for their wallet more than customer's satisfaction.
Hi Seymour, we are quite new to Trustpilot and trying to respond to all reviews here. I am very sorry to read your comment and wondered if you could please email me with little more information about what happenend so I can investigate it. We do take all comments seriously and hope to learn from them. If you can email info@benhams.com Thanks, Emily Taylor, B&R
5/5
TrustpilotExcellent service from Benham & Reeves.
Excellent service from Lisa-Jane. Impressive attention to detail. Made the whole process hassle-free.
4/5
TrustpilotResponsive team
Responsive team, quick, effective, responsive
Hi Jimmy, thanks for your positive feedback which is appreciated. We note the 4 stars which sounds like we could have done a little bit better somewhere along the line. If you can email me with details of your experience to info@benhams.com I would like to look at what we could have done better.Thank you, Emily Taylor, B&R
4/5
TrustpilotResponsive
Responsive, reliable and professional.
Thank you very much for your feedback, we appreciate it. Best regards, Emily Taylor, B&R
5/5
GoogleVery professional and friendly. Would not hesitate to recommend. Thank you.
Thanks very much for your five star rating and lovely feedback, we appreciate it. - Emily, B&R
5/5
Trustpilotprofessional
very professional for each step letting agent: Francesca Moralis
5/5
Trustpilotvery efficient
work very well done
Hi Xuejia, thanks for sharing a five star rating here for Benham and Reeves, we are glad you find the service very efficient. Thank you for your continued custom. - Emily, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
