5/5
TrustpilotVery easy
Fast communication and straight forward processing
Agent replied · 16 June 2024
Thank you Niara!
Trusted Agent profile · HIGHBRIDGE
Simple Life HIGHBRIDGE reviews
★★★★★
1,185 reviews across 1 platform
ISLEPORT LANE, HIGHBRIDGE, TA9 4QZ
Simple Life's office in HIGHBRIDGE, at ISLEPORT LANE, is rated 3.8 out of 5 across 1,185 reviews on 1 platform.
Reviews
Every review we hold for the HIGHBRIDGE office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWe had the agent Lucy
We had the agent Lucy. She made everything so easy and was always there to help !
Agent replied · 16 June 2024
Thank you for sharing your feedback! We'll pass it on to Lucy.
1/5
TrustpilotWorst customer service jobs still not…
Worst customer service jobs still not complete after 3 months of moving in more and more things are breaking and no resolution
Agent replied · 16 June 2024
Hi Dan,Thank you for getting in touch. As far as we can see you haven’t been a resident with Simple Life for a while now. Nonetheless, we have taken a look in to your record to work our why there may have been delays to your maintenance works, and there doesn’t appear to have been any recorded. We would be happy to look in to this in more detail for you if you would like to send us some more information to marketing@simplelifehomes.co.uk.
5/5
TrustpilotGreat fast service amazing customer…
Great fast service amazing customer support
Agent replied · 16 June 2024
Thank you Jack!
4/5
TrustpilotHelpful during application process but…
Helpful during application process but would have liked more information regarding tv points and what tv and broadband services were installed
Agent replied · 16 June 2024
Hi David, thank you for your review and we welcome your helpful comments on connectivity. We do currently include this information within an email before a tenancy starts, as well as in the welcome pack, but we appreciate that residents might want this information sooner so we will be taking on board your feedback and looking at where we can add this information in to the early marketing stages.
5/5
TrustpilotGood quality houses with outstanding…
Good quality houses with outstanding services. Repairs are done properly and in time.
Agent replied · 16 June 2024
Thank you for your review!
5/5
TrustpilotVery helpful with my rent process
Very helpful with my rent process. I had loads of questions and I always got feedback (sometimes delayed) for all.
Agent replied · 16 June 2024
Thank you Olamide! We're pleased our lettings team have been really helpful and given you all the information you need.
5/5
TrustpilotSimple Life made it simple to move to…
Simple Life made it simple to move to our home . Thank you for the assistance everything was efficient
Agent replied · 16 June 2024
Thank you Khanyisa! We're glad you're settling in well and we wish you many happy memories in your new home.
5/5
TrustpilotBrilliant company
Great company process was done pretty quick! Moving into my new home and couldn’t me more happy!
Agent replied · 16 June 2024
Thank you for your lovely review Katlin! We hope you enjoy your new home!
4/5
TrustpilotA lovely Lady named Katie prompty dealt…
A lovely Lady named Katie prompty dealt with our application prcoess and made herself available to answer any questions we had.
Agent replied · 16 June 2024
Hi Tom, thank you for taking the time to leave a review. We're really pleased to hear your positive feedback.
5/5
TrustpilotExcellent customer service and very…
Excellent customer service and very efficient and timely with any queries. Highly recommend company.
Agent replied · 16 June 2024
Thank you Karen!
5/5
TrustpilotAmazing
Very quick and efficient! Couldn’t recommend them enough, they have made the moving experience so much stress free!! Thank you!
Agent replied · 16 June 2024
Thank you so much for your great review and recommendation!
5/5
TrustpilotI have been happy with the…
I have been happy with the communication and advice I have recieved and being kept in the loop with things progressing
Agent replied · 16 June 2024
Hi Viv,Thank you for your review. We're pleased to hear that you feel you have been kept up to date and you're happy with the information you have been receiving to date.
5/5
TrustpilotStep ahead of the rest
Great team good information super support excellent result
Agent replied · 16 June 2024
That's brilliant to hear! Thank you so much for your review!
5/5
TrustpilotGreat Service
Fantastic service from the very first call to getting our keys to our house.
Agent replied · 16 June 2024
Great to hear, thank you Toni! We hope you're feeling settled already.
5/5
TrustpilotGood quality construction of house and…
Good quality construction of house and well located
Agent replied · 16 June 2024
Thank you for your review Junaid! We're delighted to hear that you're happy with your home!
5/5
TrustpilotIn the process of renting an apartment.
In the process of renting an apartment.Excellent service so far.Efficient and Professional.
Agent replied · 16 June 2024
Thank you for your review Michelle! Look forward to getting you moved in!
5/5
TrustpilotEasy to deal with
Easy to deal with. All steps of the process we’re straight forward. Would highly recommend
Agent replied · 16 June 2024
Thank you Philip!
5/5
TrustpilotVery helpful and professional team
Very helpful and professional team. I'll refer all my colleagues to rent through simple life.
Agent replied · 16 June 2024
That's fantastic! Thank you for sharing Ahmed!
2/5
TrustpilotVery difficult to get hold of
Very difficult to get hold of. Almost gave up as phone just rings and rings and rings.
Agent replied · 16 June 2024
Hi Sue, Thank you for making us aware of the situation and we're sorry to hear you have had difficulty getting hold of us. We have double checked our phone records and we can see our recent call to you, but there are no records of your calls to us. We can also confirm that the current phone system in place will only call for a certain period before going to a voicemail, so it shouldn't ring continuously. I believe our Head of Build to Rent has been in contact with you to reconfirm the number that is being used.
5/5
TrustpilotVery positive experience
Very positive experience, the house is very beautiful and the team is very professional. I recommend it :)
Agent replied · 16 June 2024
Thank you so much for taking the time to write a review Katalin and thank you for your recommendation!
5/5
TrustpilotEasy process
Easy process, communication is fast
Agent replied · 16 June 2024
Thank you for your review Kimberly!
5/5
TrustpilotCouldn’t ask for a better company
Couldn’t ask for a better company, always willing to help and they have great customer service. Definitely recommend!!
Agent replied · 16 June 2024
Thank you for sharing your excellent experience with us Jordan, it is really appreciated!
5/5
TrustpilotStill waiting to hear if my references…
Still waiting to hear if my references have been successful for my house, cannot wait very excited x
Agent replied · 16 June 2024
Hi Sophie! Thank you for your review! We're looking forward to getting you moved in!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Simple Life HIGHBRIDGE
How many reviews does Simple Life HIGHBRIDGE have?
Simple Life's HIGHBRIDGE office has 1,185 reviews across 1 platform: 1,185 on Trustpilot (across the whole business).
What is Simple Life HIGHBRIDGE's rating?
Simple Life HIGHBRIDGE is rated 3.8 out of 5 across all 1,185 reviews.
Where is Simple Life's HIGHBRIDGE office?
Simple Life HIGHBRIDGE, ISLEPORT LANE, HIGHBRIDGE, TA9 4QZ.
