5/5
I had jade help me and she has been soβ¦
I had jade help me and she has been so helpful reallt friendly
Agent replied Β· 16 June 2024
Hi Nicole, Thank you for your feedback. We will make sure that Jade gets a copy of your compliments!
Trusted Agent profile Β· HIGHBRIDGE
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1,181 reviews across 1 platform
ISLEPORT LANE, HIGHBRIDGE, TA9 4QZ
Simple Life's office in HIGHBRIDGE, at ISLEPORT LANE, is rated 3.8 out of 5 across 1,181 reviews on 1 platform.
Every review we hold for the HIGHBRIDGE office, from every platform, shown as written. First names only.
5/5
I had jade help me and she has been soβ¦
I had jade help me and she has been so helpful reallt friendly
Hi Nicole, Thank you for your feedback. We will make sure that Jade gets a copy of your compliments!
5/5
Kind and helpful canβt wait to move in
Lovely homes canβt wait to move in
Thank you for your review Elizabeth!
5/5
All good so far
All good so far, no conplaints at all everything is going smoothly:)
Thank you for sharing Lewis!
5/5
Good
Very friendly service
Thank you for your review Klaudia!
5/5
Brilliant and quick service
Brilliant and quick service, they were helpful with any queries.
Thank you for your wonderful feedback Thomas!
4/5
Went really well at first
Went really well at first, but was let down in the final huddle
Hello,Thank you for your 4 star review. We're delighted that you had a great start to your journey with us. We're also sorry to hear that you feel that you have been let down at a later stage. We have checked your records and we're pleased to see that your asset manager already has everything in hand for you.
4/5
Very professional
Very professional. I am very pleased
Thank you for your review!
4/5
Beautiful home only that the rooms areβ¦
Beautiful home only that the rooms are quite small
Thank you for your great review Leo, we're pleased to know that you are enjoying your home! If you would like to move to a larger house type, then please just let us know toward the end of your current tenancy and we can help you to find another home suitable for you!
5/5
Great service with an excellent β¦
Great service with an excellent Professional attitude. Many thanks to all supporting stuffπ
Thank you so much for your wonderful feedback Wadhah!
2/5
Why do I have to wait ages to get myβ¦
Why do I have to wait ages to get my repairs done
Hi Tarek,Thank you for getting in touch. We can see that you had reported a door chain that needed fixing late last year. The contractor marked this as completed, so our team tried to contact you a number of times to makes sure everything was satisfactory, but we were unable to reach you.To date, we havenβt received any further maintenance request through FixFlo so since leaving your review our head of asset management has called to make sure everything is ok with your property. I am pleased to see that we now have a list of works from you which are being seen to promptly.
3/5
Thank
Thank you the rent is too expensive can you please reduce it.
Hi Khaled, Our rents are based on the local market. We appreciate we're not the cheapest but we feel our rents are in line with the standard of our homes and service. We always like to be as accommodating as we can, so should our resident's circumstances change so we would be happy to look in to other cheaper property types to suit your budget if you would like us to. Please feel free to give our friendly team a call.
5/5
Fantastic communication and promptyβ¦
Fantastic communication and prompty reply!!!! Can't wait to move in!!!
Thank you Louise! We are looking forward to getting you moved in to your new home!
5/5
Helpful staff and explained clearly inβ¦
Helpful staff and explained clearly in details
Thank you for sharing your experience with us!
5/5
I'm so pleased to talk to office staffβ¦
I'm so pleased to talk to office staff and they have been fabulous
Hi Sobia,Thank you for taking the time to write a review and we're pleased to hear that you've had an excellent service from our office staff.
5/5
Very professional
Very professional, and moved at a pace.
Thank you Michael!
5/5
Excellent service by Rebecca andβ¦
Excellent service by Rebecca and Eleanor from Simple Life.
Thank you! We will make sure we share your compliments with Rebecca and Eleanor.
5/5
Excellent services and nice and easyβ¦
Excellent services and nice and easy experience with simple life homes.
Thank you for taking the time to leave a review Nelson! We're delighted to hear this!
4/5
I really like
I really like, Good property good management and good place.
Thank you for sharing your review with us Kit!
4/5
The service from reservation to receiptβ¦
The service from reservation to receipt was very good.
Thank you Kaybee!
5/5
All good
All good, thanks to the team
Thanks Zack, appreciate your comments.
5/5
Excellent
Excellent - great customer service. A*
Thank you Lisa!
5/5
leave me a very good impression with professional & consultative when I'm dealing with simple life staffβ¦
giving me useful information
Thank you for your review!
4/5
Great service
Great service! Very helpful and efficient staff!
Thank you Joan! We're delighted to hear that you are happy with our service.
5/5
Brilliant customer service professionalβ¦
Brilliant customer service professional and efficient
Thank you Lee! We're so pleased to hear you have been well looked after!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Simple Life's HIGHBRIDGE office has 1,181 reviews across 1 platform: 1,181 on Trustpilot (across the whole business).
Simple Life HIGHBRIDGE is rated 3.8 out of 5 across all 1,181 reviews.
Simple Life HIGHBRIDGE, ISLEPORT LANE, HIGHBRIDGE, TA9 4QZ.