Trusted Agent profile · HIGHBRIDGE
★★★★★
1,186 reviews across 1 platform
ISLEPORT LANE, HIGHBRIDGE, TA9 4QZ
Simple Life's office in HIGHBRIDGE, at ISLEPORT LANE, is rated 3.8 out of 5 across 1,186 reviews on 1 platform.
Every review we hold for the HIGHBRIDGE office, from every platform, shown as written. First names only.
5/5
TrustpilotVery helpful and responsive all…
Very helpful and responsive all throughout, very polite and friendly also making the experience enjoyable! We are now awaiting move in and have been brilliant!
Hi Anamarie, it's great to hear that you've had a great experience with us so far. We're looking forward to getting you moved in to your new home!
5/5
TrustpilotWe love our new home
We love our new home, everything is so modern. Love the kitchen, and Simplelife are really good to deal with. Definitely don't want to move from here.
Lovely to hear Julie, thank you for taking the time to comment.
5/5
TrustpilotAbsolutely fantastic
Absolutely fantastic. Always answered the phone, staff very knowledge. Swift and excellent service
Thank you for your review Jackie!
4/5
TrustpilotUpdate:
Update:Following my last review, Adam reached out and he took it upon himself to get us moved in today 13/09! So thankful for that.
Hi Lola, We just wanted to acknowledge this review. We have seen you have since left another updated review to which we have replied to. We are pleased to see that everything has been sorted for you and that you're happy with the outcome.
4/5
TrustpilotCoral Mill
The property and estate is amazing. However repair job take a little longer to resolve than expected.
Hi Nicola, thank you for your valued feedback. We're really pleased to hear that you love your home and neighbourhood. Thank you for your feedback on repairs also. As we have your information via Trust Pilot, the team will look in to your maintenance log and will follow up with a call.
5/5
TrustpilotAs yet our application is still going…
As yet our application is still going through. However our experience so far has been very positive and would be happy to recommend to others
Thank you so much for sharing your positive experience with us!
5/5
TrustpilotVery helpful
Very helpful, had a few things go wrong but all was rectified and sorted very quickly and fairly by the staff woukd recommend simply life
Thanks Tyronne! We're pleased all your small fixes have been dealt with quickly. We hope you continue to enjoy your new home!
4/5
TrustpilotI have a excellent customer…
I have an excellent customer relationship with staff of simple life homes ,especially catalina,who always reply to my emails as quickly as possible !thank you.!
Hello, thank you for leaving such a lovely review. We're really happy to hear that you have been well looked after. We hope you enjoy your new home!
5/5
TrustpilotExcellent customer service
Helpful, patient staff. Nothing too much trouble. Would recommend,
That's great to hear! Thank you for your review.
5/5
TrustpilotHave only reached the referencing stage…
Have only reached the referencing stage of application but so far my experience has been positive. Very responsive with communications and extremely helpful.
Thank you for your review Amanda! We're pleased to hear that you have had a great experience with us so far!
5/5
TrustpilotBrilliant process from start to finish
Brilliant process from start to finish. We applied for our property and moved In within a week. Staff are amazing thank you
Thank you Laura, that's excellent to hear! We're so pleased you're happy with your home and the service provided.
5/5
TrustpilotWe have just gained a property with…
We have just gained a property with simple life, can we put our own washing machine into the property ?
Hi Kris, thank you for your review. For any questions regarding your property and alterations, please contact your designated Asset Manager who will be happy to answer all your questions. We hope you enjoy your new home.
5/5
TrustpilotVery happy
Handled quickly and effectively, very polite and answered my million questions genuinely just making the experience a breeze from start to finish
This is brilliant to read, thank you SamiJ!
5/5
TrustpilotI would like to thank all members from…
I would like to thank all members from Simple Life Homes special Eleanor Crockett for all the support. Thumbs up 😇
Thank you Carla! We're pleased that Eleanor has looked after you well!
5/5
TrustpilotAmazing
Amazing! Never known a landlord make things so easy and simple for the tenants. Lucy the referencing manager is really helpful and friendly.
Thank you for sharing your excellent review Hollie! We're really happy to know everything has been made really straight forward and easy for you!
5/5
TrustpilotTop notch advisors
Top notch advisors, quick and useful, also very polite.
Thank you for your review!
5/5
TrustpilotLovely house
Hi dear I think I’m lucky to rent this property It’s very nice and everything is okay, beautiful and I love it.Thank you
Hello, We're really glad to hear you love your new home! Thank you for sharing your lovely comments with us!
5/5
TrustpilotGood communication
So far the process is moving smoothly .Good communication .
Thank you for your review Linda!
4/5
TrustpilotSimple life Home have been very helpful…
Simple life Home have been very helpful when getting a home with them. Quick and made it very easy throughout the process.
We're pleased the team have been very helpful for you along the way Beth! We hope you settle in quickly and enjoy your new home with us!
5/5
TrustpilotGoing for my dream home fingers crossed…
Going for my dream home fingers crossed the referencing team are as helpful as the rest of the team at simple life homes.
Hi Joanne, thank you for your kind comments about our lovely homes and team! We hope to get you in to your dream home very soon!
4/5
TrustpilotSimple Life's builds and environments…
Simple Life's builds and environments are fantastic. But their response to maintenance calls can be better.
Hello, Thank you for your feedback. We're pleased to hear that you're happy with our homes and neighbourhoods. It's disappointing to hear that you're not so happy with the time taken to attend to maintenance tasks. Adam, our Head of BTR is trying to get in touch with you so we can work out where things have fallen down for you. Unfortunately we've been unable to reach you on your number - if you could get in touch with us, it would be much appreciated.
5/5
TrustpilotVery easy
Very helpful and make the process very easy
Thank you for your review Nathan!
5/5
TrustpilotVery easy to deal with from initial…
Very easy to deal with from initial contact with the agents to referencing. Thank you for helping us to find our perfect home!
Thank you for your review Gavin! We wish you lots of happiness in your new home!
5/5
TrustpilotHannah Bishop went above and beyond
We love our new home …
Thank you Jill!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
