5/5
TrustpilotKeep it up
Your company is doing well interms of how they relate to their clients and your quick response to clients concerns
Agent replied · 16 June 2024
Thank you for taking the time to leave us a review!
Trusted Agent profile · HIGHBRIDGE
Simple Life HIGHBRIDGE reviews
★★★★★
1,186 reviews across 1 platform
ISLEPORT LANE, HIGHBRIDGE, TA9 4QZ
Simple Life's office in HIGHBRIDGE, at ISLEPORT LANE, is rated 3.8 out of 5 across 1,186 reviews on 1 platform.
Reviews
Every review we hold for the HIGHBRIDGE office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHelpful & Nice
Olivia Gresswell and the contractor are helpful and nice! I'm so glad to live in a responsible management property.
Agent replied · 16 June 2024
Thank you for your review!
5/5
TrustpilotGreat and extremely helpful
Great and extremely helpful. Junior Nolan thank you for sorting me out effectively.
Agent replied · 16 June 2024
Thank you so much for taking the time to leave a review!
5/5
TrustpilotBrilliant team and very helpful and…
Brilliant team and very helpful and honest.Helped us to get our house and put through quick. Very helpful to us thank you so much for all your help many thanks
Agent replied · 16 June 2024
Thank you Isabelle, it is our pleasure! Enjoy your new home!
4/5
TrustpilotThe house is lovely had a few issues…
The house is lovely had a few issues but normally fixed quite quickly over all really happy with the house and simple life have been very good at fixing any issues
Agent replied · 16 June 2024
Hi Michaela, thank you for taking the time to leave a review! It's great to see that you're happy with the service provided and the team have been able to fix any issues promptly for you!
1/5
TrustpilotDisorganized and Unprofessional
5/5
TrustpilotExcellent service from Jade at Simple…
Excellent service from Jade at Simple Life. Very friendly on the phone, sent requested information by email straight away as promised which enabled us to quickly secure our lovely new home. Highly recommend Simple Life
Agent replied · 16 June 2024
Thank you so much for your review Fi! We will make sure that Jade is made aware of your lovely comments!
1/5
TrustpilotI've had little to no communication…
I've had little to no communication other than asking for the deposit,moving date less than 8 days away... this is a bit shabby and worrying but I've paid 190 un refunded deposit.
Agent replied · 16 June 2024
Hi Patrick,We’re disappointed to read that you are not happy with the amount of communication received. We can see that upon paying your reservation fee the team sent you your draft tenancy agreement and your referencing forms on the same day. The referencing stage can take a few weeks to ascertain all the information and checks required from sources you have provided to us, so we would ordinarily expect your referencing to be complete any day now ready for when you move in. Our Head of BTR has tried to call you this week to reassure you that everything is in hand and on track. If you would like to discuss this further, then please feel free to give him a call back on the number provided.
5/5
TrustpilotNothing but helpful
Nothing but helpful, Lucy has helped me and my wife move into our brand new home with ease and kept us up to date all the way. Very happy with the process
Agent replied · 16 June 2024
Thank you for your lovely review Michael. We will pass on your praise to Lucy!
5/5
TrustpilotExcellent service!
The team were absolutely fantastic, patient and very professional in helping me move into my new home!Lucy in particular, always at the end of the phone and very helpful!Highly recommend simple life !!!Gary
Agent replied · 16 June 2024
Thank you Gary! This is great to read! We will send a copy of your compliments to Lucy. We hope you're all settled and enjoying your new home.
5/5
TrustpilotAmazing experience
Amazing experience. Moved to my new home as planned whilst being in touch with them for all of my question. I'll definitely recommend this agency to my friend's and colleagues.
Agent replied · 16 June 2024
Thank you Goran! We're delighted to hear that your move went smoothly and you're happy with our service.
5/5
Trustpilotmanchester
Although there is a bit frustrated before Adam reaching out to us, but Adam did a great job for us hopefully we can move in next month with no more big problem.
Agent replied · 16 June 2024
Hi Shing, thank you for your review. We're pleased we managed to get you sorted with a new Simple Life home and we look forward to moving you in.
5/5
TrustpilotA brilliant company to deal with
A brilliant company to deal with, kept us in the loop all the way through our process. Huge thanks to all involved, you’ve made our year !!!!
Agent replied · 16 June 2024
What a lovely review to read, thank you David!
5/5
TrustpilotVery profession the bloke sorted the…
Very profession the bloke sorted the problem nearly immediately and also assisted with help for my boiler to thankyou Rodolfo Pettinato
Agent replied · 16 June 2024
Thank you for your review Justin!
5/5
TrustpilotThe house was very neat and clean and…
The house was very neat and clean and they gave us a welcome box filled with things, which was really nice of them. Very happy with their service
Agent replied · 16 June 2024
Thank you got your review! We're pleased to hear that you're happy with your home and your welcome box!
5/5
TrustpilotBrilliant service Jack thanks a lot…
Brilliant service Jack thanks a lot mate 🍻
Agent replied · 16 June 2024
Thank you so much Ryan!
4/5
TrustpilotFingers Crossed
So far so good trying to rent a house in Wigan next to my daughter they have been efficient quick and friendly
Agent replied · 16 June 2024
Thank you for your comments - fingers crossed we can have you moved in soon!
5/5
TrustpilotThank you to the entire simplelifehomes…
Thank you to the entire simplelifehomes family!!!Our home is beautiful and suits our family really well. Despite the pandemic their services have been amazing,reliable and efficient. Great job to the entire team!!!
Agent replied · 16 June 2024
Hello, thank you for taking the time to leave such a lovely review. We're so pleased that you've had such a wonderful experience. We wish you lots of happiness in your home!
5/5
TrustpilotHonestly this is best renting company…
Honestly this is best renting company I’ve ever experienced! Love the way simple life get residents involved in different activities on monthly basis and residents get money vouchers for getting involved!
Agent replied · 16 June 2024
Thank you for taking the time to write a review Victoria. We have a huge focus on the communities we build and it is important to us that residents feel like they belong and they are treated as valued customers, so we're pleased to hear that you love all our social activities!
5/5
TrustpilotThis is the first time I have heard of…
This is the first time I have heard of this company, and from my initial phone call they have been very professional and responded very quickly to my phone calls and emails.
Agent replied · 16 June 2024
Thank you for your review Colin! We hope we are able to find the right home for you and to have you as a Simple Life resident very soon!
5/5
TrustpilotThe apartment is of high standard and…
The apartment is of high standard and everything is as said from video viewing.
Agent replied · 16 June 2024
Thank you Nicholas!
5/5
TrustpilotAmazing service
Amazing service from Ryan.Easy and straightforward.I always received quick responses to any inquiry.
Agent replied · 16 June 2024
Thank you for your review Mahmoud!
5/5
TrustpilotGreat service so far
At referencing stage currently but more than happy with the extremely quick turn around and all the help from Rebecca, we look forward to moving with Simple Life!
Agent replied · 16 June 2024
Thank you for your review Ayisha. Please to hear that Rebecca looked after you well and we look forward to getting you moved in!
5/5
TrustpilotReview
Always very quick and efficient, if there was any issues they were very helpful and quick to respond. Really live up to the company name, makes your life so simple!
Agent replied · 16 June 2024
This is fabulous, thank you Luke! So pleased that we're able to make life that little bit easier.
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