Every review we hold for the Highams Park office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had an excellent experience with Stow Bros Highams Park. Very high standard of customer service. Jon Vidal in particular was hugely helpful during our very long wait for our house purchase to go through. Always happy to chat and offer advice even though they weren't our direct agents and the issues were further down the chain. Very professional but also straightforward, genuine and friendly to deal with. Even on hand to help with some house teething issues after the sale. Would highly recommend.
Victoria · 24 November 2023
★★★★★ 5/5
GoogleVery impressed with Lachlan, Will, Samantha and the team at Stow Brothers Highams Park. Efficient, communicative and transparent service from start to finish.
Rebecca · 22 May 2024
★★★★★ 5/5
GoogleWe bought a house from Stow Brothers E4 at the start of February 2022, and we couldn't have been more satisfied with the team there! Jon was very helpful and understanding during the offer stage, and Lachlan took very good care of us from …
Fiona · 4 October 2022
★★★★★ 4/5
TrustpilotQuestions re Renters Rights
Hannah has always been helpful and answered any questions quickly
Linda · 30 April 2026
★★★★★ 5/5
GoogleStow brothers were amazing. Will came to give us an evaluation on our property - extremely friendly and helpful. We pinpointed a price, based on Wills guidance and got the house on the market. …
Warrick · 21 September 2025
★★★★★ 5/5
GoogleFrom the moment we put our house back on the market with Stow Brothers, Jon and his staff were brilliant.
With the many hiccups we had experienced and the stress we were under, somehow …
Steph · 21 September 2025
★★★★★ 5/5
GoogleI bought my first home through Stow Brothers and they delivered an excellent service throughout the process. Will was extremely helpful, kept on top of the solicitors and guided me through every step of the way. They have some excellent properties on their books and I’d definitely recommend!
Harry · 22 May 2022
★★★★★ 5/5
GoogleEverything has been first class from the moment I contacted Stow Brothers for a quotation right through to exchange of contracts with our buyers. The communication has been superb and all the staff at the branch are professional and responsive. I would have no hesitation in recommending them
Richard · 22 May 2022
★★★★★ 1/5
TrustpilotI agree with all the negative reviews…
I agree with all the negative reviews on here. We had a terrible experience with them as first time buyers.We fell in love with a property and had the same over booked viewing system. We then had the best and final offer email, and we were chosen by the vendors and we were so excited. Unfortunately, however, things went downhill when our bank went to value the property and downvalued it by 60k. They actually valued it at less then the ‘offers over’ number stow brothers had listed it for. Now, the vendors were first time vendors and the whole experience seemed very much like stow brothers had talked them up regarding how much they would get and so panicked when this went awry. Stow brothers then proceeded to treat us like were we stupid to get what they wanted. First, they tried to tell us that banks struggle to keep up with the market (they clearly set the market). Then they tried to tell us we would be insane to miss out and basically that we should feel privileged to have even been accepted, saying that the sellers had received much higher offers than ours with much bigger deposits (all of which was null and void seeing as the property wasn’t even worth what they had listed it at). Then they said our bank was probably wrong and so we should get another valuation, but when we checked, the other banks we had lined up were going to be using the same company so it wasn’t worth our while. Our very experienced broker also said that if there has been a recent valuation the company may just reuse it rather than sending someone out to value the property again, because they are experienced and rarely wrong (our broker was generally disgusted with Stow Brothers behaviour from the outset and relieved when we left them, we got involved with him after the offer was accepted and he himself said he thought it was worth less than what stow brothers had it listed for). Then, when we weren’t budging, in a final act of desperation stow brothers asked us if we couldn’t just borrow 60k from our parents or get the extra money together… which was insulting in itself seeing as had our life’s savings on the line and it suggests everyone comes from endless pits of money. But again, why would we even bother if that had been an option, seeing as we would be massively over paying? In the end, we pulled out. We didn’t like how we were being treated and we didn’t want to go with another bank and a worse off rate just to potentially be rejected by the vendors when they didn’t get the made up number.Lo and behold, a year later the property was finally listed as sold for the price our bank had valued it at. So we were right all along. The poor vendors were straggled along by lies and greed for longer than they should have been.We then went on to buy with a less instagrammble estate agents and had a much more pleasant, respectful, stress free experience where the property was valued at exactly what the estate agent thought it was worth. So I felt much more trusting of them.Two of friends then went on to have the exact same experience with stow brothers where their properties were downvalued by the bank by approx 70k also. My learning is that I would never buy with them and I certainly wouldn’t sell with them. Lies and greed make the journey way more stressful than it has to be.
Lou · 26 October 2023
★★★★★ 5/5
GoogleThanks Highams Park Stowbros.
Special thanks to Alfie who oversaw my whole process and more. Couldn't ask for a more professional team, everyone was always willing, ready, and in the know if …
Melissa · 21 September 2023
★★★★★ 5/5
GoogleCouldn't have asked for a better service! Will, Jon and Lachlan went above and beyond to make sure our First Time Buy experience wasn't as daunting as we anticipated at the start. We were updated on a daily basis and any questions/ concerns …
J · 4 October 2022
★★★★★ 5/5
GoogleWe had a great experience purchasing our house with Stow Brothers. Jon was very helpful during our viewings, and Lachlan was responsive to queries and kept us regularly informed throughout the process. It couldn't have gone any smoother, thanks to all the support and attention we received!
Tom · 22 May 2022
★★★★★ 5/5
GoogleI’ve recently purchased my first flat through Stow Brothers. Paul was always on hand and was very attentive throughout. He was very knowledgeable and helped to streamline the buying process for me. Would highly recommend Stow Brothers!
Lauren · 22 May 2023
★★★★★ 5/5
GoogleI recently bought my flat with Stow Brothers. It ended up being a lengthy process through no fault of Jon and the team who managed the process expertly. I would have no hesitation to use them again.
Edward · 22 May 2023
★★★★★ 5/5
GoogleI sold my property via the Highams Park branch and can't thank the team enough (particularly Lachlan and Jon) for keeping my sale on-track through a very difficult and time-consuming process. …
Nikunj · 30 September 2023
★★★★★ 5/5
GoogleRecently bought a house through Stow Bros. Paul was effective in facilitating the process, and highly responsive to our queries and requests. Stow Bros friendly and transparent approach allowed this to be a relatively smooth and easy experience. Highly recommend.
Asif · 7 February 2023
★★★★★ 5/5
GoogleWould have no hesitation in recommending or working with Stow in the future. Thanks Jon, Will and all of the team.
Ste · 22 May 2024
★★★★★ 1/5
TrustpilotDoes not listen to simple requests like…
Does not listen to simple requests like NO PHONE CALLS, called me several times and first email i got was asking me to call back, my request was no phone calls due to hearing issues, they ignored my request and tried to gaslight me and say id never requested that, i have the proof that i did. they clearly are too lazy to respect customers with extra needs. AVOID
William · 21 May 2024
★★★★★ 5/5
GoogleJo had all the patience to assist me to move into my new home smoothly. Good customer service.
Mavis · 10 February 2026
★★★★★ 5/5
GoogleI Would just like to say dealing with jon and the team at highams Park has been refreshing and professional, they gave great advice and took a lot of the pressure off of our shoulders ,they use professional photographers for pictures not …
Joseph · 4 October 2022
★★★★★ 5/5
GoogleI will certainly recommend Stow Brothers , they helped me in my house sale from start to finish. John and Jacey were dealing with my house sale and I can say that both are superb, very professional and always approachable. Other team …
Manoj · 4 October 2022
★★★★★ 5/5
GoogleJon was fantastic. He knew the right balance of patience and pressure for both sides of the sale. Jon was honest, and the whole team were professional. They always called you back when promised. You never felt left out, forgotten or used. …
Derek · 4 October 2022
★★★★★ 5/5
GoogleWe used Stow Brothers to sell our property - and we can't praise them enough! Our sale ended up being a complex one, but throughout the very long process Jon was incredible guiding us through it. He and the team's professionalism, patience …
Pruthvi · 4 October 2022
★★★★★ 5/5
GoogleI had a very positive experience of searching for properties and purchasing with Stow Brothers. All the agents I spoke to were helpful, friendly and responsive. Lachlan was professional, responsive and worked hard to help me secure the purchase and go through the various stages involved.
Edward · 22 May 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
