Trusted Agent profile · High Wycombe
★★★★★
1,872 reviews across 2 platforms
5 Crendon Street, High Wycombe, HP13 6LE
Romans's office in High Wycombe, at 5 Crendon Street, is rated 4.2 out of 5 across 1,872 reviews on two platforms, including 446 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Romans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near High Wycombe.
Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.
1/5
TrustpilotAvoid avoid avoid
Bad from start to finish. We were tenants in a property they rented out. Annual charges of £117.50, rude and patronising service, random charges out of nowhere.Unfortunately, tenants don't really have a choice in who they use. But landlords do, and I implore all landlords to use someone else.
5/5
TrustpilotGreat friendly service
Great friendly service, good communications. Good work to find a buyer so quickly for us.Thank you to the team
5/5
TrustpilotReliable
Very helpful and professional with prompt support.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
2/5
GoogleNot to much information given to house searching
Pedro Santos, we truly appreciate your honest feedback and ask that you contact the Branch should you require further information. Kind regards, Customer Relations
1/5
TrustpilotCaversham lettings
Do not even bother... Waste of time and energy.
Dear Katerina,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
5/5
GoogleExtremely helpful staff on all levels, I would certainly recommend using Romans
Hi Sandra Thank you for taking the time to review your recent experience with our High Wycombe branch. It's pleasing to read your comments and glad the team could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
GoogleRomans were excellent. Professional, approachable and extremely helpful in selling our property. I highly recommend them.
1/5
TrustpilotAvoid all costs
Avoid all costs. Woodley Romans manipulating the rental prices in the Woodley area.
1/5
Trustpilotvery bullsh*t the company
very bullsh*t the company - Basingstoke.
Dear Sir/MadamWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
1/5
TrustpilotFirst to take money but last to fix the…
First to take money but last to fix the problem. Waiting for months for someone to fix the heating and other things.Terrible customer service
5/5
TrustpilotRomans were excellent
Romans were excellent. Professional, approachable and extremely helpful in selling our property. I highly recommend them.
4/5
TrustpilotFriendly service
This is my first time renting and everyone was helpful and friendlt
5/5
TrustpilotEfficient service
Required information from Romans.Ceri Evans the property manager from Winchester dealt with the request very quickly. I have always received efficient service from Romans.
5/5
TrustpilotExcellent services from Taylor
Excellent services from Taylor! He is always warm, kind and helpful. I’m loving the place I live.
5/5
TrustpilotKatie helped us throughout our whole…
Katie helped us throughout our whole journey, she was very helpful and very kind.thank you for helping us.
4/5
TrustpilotKatie provides attentive customer…
Katie provides attentive customer service, proactive engagement and sound advice that serves both my and Romans’ interests.
5/5
TrustpilotExcellent service
We found the staff at Romans, Yateley very helpful, knowledgeable and efficient. We had not moved for 34 years and they helped to make the experience a lot less stressful than we had expected.
5/5
TrustpilotRomans property management has been professional
Romans property management has been efficient, responsive and well organised. The manager Mark Smith who handles my property is efficient and professional.
5/5
TrustpilotRobbie in the Wokingham branch was…
Robbie in the Wokingham branch was extremely helpful, his help with chasing the solicitors and other parties was invaluable, many thanks for that.
5/5
TrustpilotFriendly, Genuine , knowledgeable
Our agent was friendly, knowledgeable and appeared to care he wasn’t pushy we just went at our pace
5/5
TrustpilotFabulous 👍
Fabulous 👍Quick answers and good services. Thank you Romans wokingham 🙏
5/5
GoogleLuke and John are really helpful. Thank you.
Hi there Thank you for the recent 5 star review of our High Wycombe branch. It is pleasing to read your comments about Luke and John and glad they could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans
1/5
TrustpilotBad experience!!
Bad experience!!! As tenants we had the worst experience! We got our mortgage to a different company 10 times on top of Romans! To be avoided as they provided us with a misleading add, high fees, no communication at all,not help at all!!!
5/5
TrustpilotStrongly Recommended
Strongly recommend Romans. Mr. Sam and Courtney Brant are really professional and so patient in answering all my queries.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Romans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near High Wycombe.
