5/5
TrustpilotI have found Kimberley Garcia Jones in…
I have found Kimberley Garcia Jones in Romans Head office to be very professional, courteous and efficient at all times in my dealings with her over the years.Michael Connellan
Trusted Agent profile · High Wycombe
Romans High Wycombe reviews
★★★★★
1,872 reviews across 2 platforms
5 Crendon Street, High Wycombe, HP13 6LE
Romans's office in High Wycombe, at 5 Crendon Street, is rated 4.2 out of 5 across 1,872 reviews on two platforms, including 446 Google reviews rated 4.5.
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Reviews
Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotProfessional and helpful team
Rating only, no written review.
Agent replied · 31 May 2026
Dear Wasim We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleI am so pleased with our agent name Ryan from High Wycombe, he was always in touch and open to help. Nice and smiled to us, provided professional services.
1/5
Trustpilotworst experience ive ever had with any…
worst experience ive ever had with any property company. If you can avoid Romans do, wont use them ever again. also avoid the NDO option they'll shaft you.
5/5
GoogleI sold my home through Romans and received an excellent service with good communication throughout the process from Stephanie and Callum. I would highly recommend them.
5/5
TrustpilotVery good experience with Scott from…
Very good experience with Scott from the Bristol office. He was very polite and super efficient. Highly recommend.
1/5
Trustpilot0 Stars!!!!
Agent replied · 17 June 2024
Dear Alex, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
1/5
TrustpilotBadly organised and forceful, lost the trust in the brand
West Drayton office staffs are putting pressure on potential tenants, information is not shared amongst them resulting in putting us off altogether of Romans West Drayton.
5/5
TrustpilotGreat service
Fast efficient service RICS valuation done and provided within a couple of days. Staff couldn't have been more helpful. Would certainly recommend them and use them again.
1/5
TrustpilotAVOID if possible
Avoid dealing with such unprofessional people if possible!I have followed their complaint policy and got an automated email with complaint number AND THAT’S IT !!
5/5
Trustpilotgreat estate agents who I have used to…
great estate agents who I have used to sell my property very trusted unlike berkshire estate agents limited who have stolen from me.
1/5
TrustpilotUnhelpful & rude staff
Awful company. The staff are rude and generally unhelpful. Would never use this company by choice ever again.
5/5
TrustpilotGreat service - Reading
Great service , Sam my sales agent was extremely helpful with my first home purchase.Prompt team and brilliant service
5/5
GoogleDhruv Dawda
Agent replied · 25 December 2025
Dear Mehmet Hammudioğlu We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
1/5
TrustpilotAvoid Romans Bracknell if you value customer service.
Bracknell letting agents are the worst, if you can avoid I would definitely recommend you do.Dissatisfied landlord.
4/5
GoogleLisa (letting agent) was always on hand to answer any queries that I had - very friendly and professional!
1/5
GoogleRating only, no written review.
1/5
TrustpilotRip off merchants
If you are a tenant these sharks will never miss any opportunity to fleece you.
5/5
GoogleFast, digitally efficient, responsive, friendly and professional service - just what I needed. Thanks team
1/5
TrustpilotAwful people.
Agent replied · 17 June 2024
Dear Michael We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards Customer Care Team
5/5
GoogleAmazing services, and overall great company to work with.
4/5
GoogleGood professional service. A great help.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Romans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near High Wycombe.
