5/5
TrustpilotRomans of Wokingham
Have used Romans in Wokingham before and am now selling with them.I have always had a good experience with them. They are all friendly and helpful and not pushy. I would strongly recommend them.
Trusted Agent profile · High Wycombe
Romans High Wycombe reviews
★★★★★
1,875 reviews across 2 platforms
5 Crendon Street, High Wycombe, HP13 6LE
Romans's office in High Wycombe, at 5 Crendon Street, is rated 4.2 out of 5 across 1,875 reviews on two platforms, including 446 Google reviews rated 4.5.
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Reviews
Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotEverytime Jo visits its great
Everytime Jo visits its great. Lovely woman. She is always friendly and makes everything easy and comfortable.
Agent replied · 17 June 2024
Eunice Danso, we are so happy to read such a great review about Romans Estate Agents Basingstoke and Jo in particular! Thankyou.
5/5
TrustpilotExcellent service
Couldn’t have asked for better service. Responsive professional and personable.
Agent replied · 17 June 2024
Dear LindaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRomans have done an excellent job in selling my property. This was form the initial appraisal, the marketing of the property and the whole process. Everything ran smoothly from start to finish and all parties were kept informed throughout. Prior to the sale Romans had been managing the property and this was also done very well.
5/5
GoogleMy husband and I have been incredibly impressed with both Chris and Alison during the purchase of our first property. They were instrumental in helping us meet a tight exchange deadline with their fast and effective communication. Overall, very friendly and professional service has made the process much less painful than we'd initially anticipated! Highly recommended.
5/5
GoogleSold my property recently through Romans Estate Agents, High Wycombe. Excellent service from the sales department.
5/5
TrustpilotOutstanding service from Taylor…
Outstanding service from Taylor Hepworth at Romans Clifton. I had had long standing problems with a previous agency which he sorted for me within a few days. Extremely professional and very friendly would highly recommend him.
5/5
TrustpilotProperty Manager very responsive
Aston Busby responds to our queries and problems very promptly and efficiently
Agent replied · 17 June 2024
Dear Jill, We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
5/5
GoogleExcellent service. Professional and very friendly. Luke even stopped in one night till 8 o'clock to show me around properties. Definitely reccomend !!
Agent replied · 17 June 2024
Hi George Thank you for taking the time to review your recent experience with our High Wycombe branch. It's very pleasing to read your comments about Luke and glad he could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans
5/5
TrustpilotJonathan has to date been really…
Jonathan has to date been really helpful during my process to find a rental property. He has been responsive to questions and educated enough to show me round the properties
1/5
GoogleAduel never showed up for a viewing with no explanation as to why and not heard back since after leaving voicemail - will be avoiding while looking for a property extremely unprofessional
5/5
TrustpilotGreat experience with Romans
I got great experience with Romans Bath team. They are very professional, responsive, and resolve issues quickly.
Agent replied · 17 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
4/5
GoogleOverall experience was good, very prompt response to calls and emails. The agent fees are slightly higher than other agents I had dealt with in the past.
Agent replied · 17 June 2024
Hi Naveen, thank you for leaving us a 4* review! We're glad to hear you are pleased with the service you received, although we are sorry to hear you aren't 100% happy the fees we charge - please do not hesitate to get in touch with the High Wycombe branch manager who would be more than happy to talk you through our fees and clarify things for you. We hope to hear from you soon. Kind regards, Leaders
5/5
TrustpilotGreat team
Serena at Romans has been amazing. Very helpful and supportive. I had dealings with other members of the team at Wokingham and all were very helpful. We purchased only our new property via Romans.
1/5
TrustpilotDAY 15 AWAITING REPLY TO MY EMAILS!
DAY 15 AWAITING REPLY TO MY EMAILS!! WHY THEY STOLE MY MONEYDO NOT BUY ONLINE FROM THIS COMPANY YOU HAVE BEEN WARNEDDISGUSTING PRACTICES IGNORANT ARROGANT CUSTOMER SERVICE DRESSES ARE CHEAP MEADE IN INDIA
1/5
TrustpilotGenuinely useless and unhelpful
Genuinely useless and unhelpful in everyway. Staff were rude and hindered the sales process, I would not recommend this company to anyone.
Agent replied · 17 June 2024
Dear Ms/Mr Hale, we appreciate your honest feedback and thank you for taking the time to let us know about your experience with us. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are c oncerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, please contact us via email customerrelations@lrg.co.uk as we would be more than happy to discuss this with you. Mandy Klopper, Customer Relations Team
5/5
TrustpilotEfficient and friendly
Efficient, punctual and friendly service. Our agent (Nathan) had an extensive knowledge of the area and was happy to answer all our questions.Highly recommended.
1/5
TrustpilotJust absolutely 💯 crap service and I…
Just absolutely 💯 crap service and I fell for my buyer...just don't bother with this so called company...
Agent replied · 17 June 2024
Dear JonWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
TrustpilotExcellent service!
It was a great experience to get in touch with Romans Reading. They deliver excellent service to us. And especially our property manager Kimberley Garcia Jones, she always give us a great help!
5/5
TrustpilotVery professional service. Would recommend & use again.
The Maidenhead office team managed the viewings effectively and once a buyer was found, Kelsee the move manager kept me informed throughout the process until exchange of contracts.
5/5
TrustpilotGreat Move Manager
Great to have a move manager to liaise with - professional comms and courteous
Agent replied · 17 June 2024
Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotVery good service all the way through…
Very good service all the way through and kept up to date
Agent replied · 17 June 2024
Dear Mark,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotAlexander smith is my agent I deal with…
Alexander smith is my agent I deal with at the moment. He has always been helpful respectful and polite. He responds to my requests/emails/phone calls very fast and has always found a way to help.
5/5
TrustpilotWoodley Romans
Greate company. This is my second time dealing with Romans and both time they were professional, fast and cooperative. I would like expessialy mention Andreea Covaci from Woodley Romans as high professional manager. Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Romans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near High Wycombe.
